{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/manh-com","markdownUrl":"https://nowen.ai/agents/manh-com.md","jsonUrl":"https://nowen.ai/agents/manh-com.json","name":"Manhattan Associates","nickname":"Manhattan","website":"https://www.manh.com","industry":"Supply Chain","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:39:13.109Z","summary":"Global provider of cloud-native supply chain and omnichannel software that unifies operations across warehousing, transportation, inventory, and store execution.","description":"Manhattan Associates is a global provider of cloud-native, modular software that helps retailers and manufacturers orchestrate end-to-end supply chain and omnichannel operations. Its platform unifies warehousing, transportation, inventory, labor, and store operations on a single scalable system, enabling real-time visibility, automation, and rapid adaptation to demand changes. Through AI-enabled agents, analytics, and continuous innovation, Manhattan supports organizations in improving service levels, reducing costs, and delivering seamless experiences across multiple channels and geographies.","mission":"To empower businesses to orchestrate agile, connected supply chains and seamless omnichannel experiences through innovative, scalable technology.","directory":{"industryName":"Supply Chain","agentCount":34,"indexable":true,"hubUrl":"https://nowen.ai/industry/supply-chain"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/manh-com","label":"Apply to Manhattan Associates' partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Manhattan Active Platform","type":"Platform","url":"https://www.manh.com/solutions/manhattan-active-platform","summary":"Enhances supply chain efficiency through a unified, scalable platform with real-time visibility and automation.","description":"Manhattan Active Platform is a cloud-native, modular platform that unifies warehousing, transportation, inventory, labor, and store operations on a single scalable system. It enables real-time visibility, automation, and rapid adaptation to demand changes, and supports AI-enabled agents with integration to Agent Foundry for building automation.","pricing":{},"features":[{"name":"Cloud‑Native Microservices Architecture","value":"Ensures Scalability","valueDescription":"The microservices architecture allows organizations to scale components individually, adapting to changing business needs efficiently."},{"name":"Unified Platform Across Key Domains","value":"Integrates Key Operations","valueDescription":"Unifying various operational domains into one system minimizes data silos, fostering collaboration and efficiency."},{"name":"AI Agents Integration","value":"Accelerate Automation","valueDescription":"AI agents streamline processes by automating workflows, delivering faster decision-making, and reducing operational costs."},{"name":"Real‑Time Visibility and Automation","value":"Enhance Responsiveness","valueDescription":"Real-time data access improves operational agility, allowing swift responses to dynamic supply chain conditions."},{"name":"Low-Code Tooling for AI Agents","value":"Simplifies AI Development","valueDescription":"Low-code tools empower users to create and implement AI agents quickly without extensive coding knowledge."}]},{"name":"Manhattan Active Maven","type":"Product","url":"https://www.manh.com/solutions/omnichannel-software-solutions/genai-retail","summary":"Enhances customer satisfaction through automated chat support.","description":"Manhattan Active Maven is an AI‑driven customer service solution that delivers automated assistance through chat, enhancing convenience and satisfaction for customers in retail environments.","pricing":{},"features":[{"name":"Agentic AI for Retail","value":"Utilizes AI Agents","valueDescription":"Automates customer interactions, providing quick and efficient responses, which boosts engagement and satisfaction."},{"name":"AI‑Driven Chat for Customer Service","value":"Offers Automated Chat Support","valueDescription":"Enables customers to receive immediate assistance, thus improving service response times and user experience."},{"name":"Enhanced Customer Experience","value":"Delivers Superior Service","valueDescription":"Creates a seamless and satisfying interaction for customers, leading to higher retention and loyalty."},{"name":"Proactive Customer Engagement","value":"Initiates Engagements","valueDescription":"Anticipates customer needs and facilitates direct interactions, enhancing overall satisfaction and loyalty."}]},{"name":"GenAI Retail","type":"Product","url":"https://www.manh.com/solutions/omnichannel-software-solutions/genai-retail","summary":"Streamlines customer support and engagement across channels.","description":"GenAI Retail is a GenAI-powered customer service chatbot solution designed for retail organizations to streamline support and engagement across channels. It enhances customer interaction through intelligent, automated responses while providing a unified customer experience.","pricing":{},"features":[{"name":"GenAI‑powered Chatbot","value":"Enhances Customer Interactions","valueDescription":"Utilizes AI technology to automate responses and improve customer satisfaction through timely, efficient service."},{"name":"Retail‑focused AI Capabilities","value":"Improves Customer Engagement","valueDescription":"Offers specific functionalities that address retail challenges, optimizing customer interactions and driving sales."},{"name":"Omnichannel Support","value":"Ensures Consistency Across Channels","valueDescription":"Delivers a unified customer experience whether users engage via chat, social media, or in-store, strengthening brand loyalty."}]},{"name":"Order Management","type":"Product","url":"https://www.manh.com/solutions/omnichannel-software-solutions/order-management-system","summary":"Optimizes order processing for seamless customer experiences across channels.","description":"Order Management is an omnichannel solution for end‑to‑end order orchestration, enabling unified management of customer orders across channels.","pricing":{},"features":[{"name":"End‑to‑end order orchestration","value":"Streamlines Order Processing","valueDescription":"Synchronizes the entire order lifecycle to enhance fulfillment accuracy and speed."},{"name":"Omnichannel order management","value":"Unifies Orders Across Channels","valueDescription":"Offers a single view of customer orders, improving decision-making and responsiveness."},{"name":"Real-time inventory visibility","value":"Enhances Stock Management","valueDescription":"Allows accurate inventory tracking to reduce stockouts and improve inventory turnover."},{"name":"Flexible fulfillment options","value":"Provides Multiple Fulfillment Methods","valueDescription":"Increases customer satisfaction by offering choices for order delivery."},{"name":"Integrated analytics and reporting","value":"Informs Strategic Decisions","valueDescription":"Empowers businesses to make data-driven decisions to enhance order management processes."}]},{"name":"Customer Service & Engagement","type":"Product","url":"https://www.manh.com/solutions/omnichannel-software-solutions/customer-engagement-platform","summary":"Enhances customer interactions with seamless omnichannel engagement and automated support.","description":"Customer Service & Engagement is a platform for managing customer interactions and engagement across channels. It leverages AI to provide automated assistance, enhancing customer experiences and streamlining operations.","pricing":{},"features":[{"name":"Omnichannel Engagement","value":"Manage Interactions Seamlessly","valueDescription":"Offers comprehensive management of customer interactions across various platforms, ensuring consistency and accessibility."},{"name":"AI-Powered Chat Assistance","value":"Provide Instant Support","valueDescription":"Delivers prompt responses to customer inquiries using intelligent chatbots, improving efficiency and user experience."},{"name":"Integrated Service Workflows","value":"Streamline Customer Interactions","valueDescription":"Ensures a unified approach to managing customer service interactions, reducing response times and improving customer satisfaction."},{"name":"Real-Time Analytics and Insights","value":"Analyze Customer Behavior","valueDescription":"Enables informed decision-making by providing actionable insights related to customer interactions and preferences."}]},{"name":"Warehouse Management","type":"Product","url":"https://www.manh.com/solutions/supply-chain-management-software/warehouse-management","summary":"Streamline warehouse operations through cloud-native management solutions for enhanced efficiency.","description":"Warehouse Management System (WMS) to optimize warehousing operations using a cloud‑native, microservices‑based approach.","pricing":{},"features":[{"name":"Cloud‑native, microservices architecture","value":"Facilitate Scalability And Resilience","valueDescription":"This architecture allows businesses to expand their operations effortlessly while maintaining robust performance and service reliability."},{"name":"WMS core capabilities","value":"Manage Inbound, Storage, And Shipping","valueDescription":"This feature enables businesses to oversee all aspects of storage and distribution, ensuring timely deliveries and accurate inventory management."},{"name":"Real-time visibility","value":"Gain Immediate Operational Insights","valueDescription":"Real-time tracking helps businesses respond quickly to changes in demand or inventory status, which enhances overall operational efficiency."},{"name":"AI-enabled automation","value":"Automate Tasks For Efficiency","valueDescription":"Leverage artificial intelligence to streamline repetitive tasks, reducing labor costs and minimizing human error."},{"name":"Analytics and reporting tools","value":"Analyze And Improve Performance","valueDescription":"Analytics provide insights into warehouse operations, helping businesses identify areas for improvement and optimize performance."}]},{"name":"Transportation Management","type":"Product","url":"https://www.manh.com/solutions/supply-chain-management-software/transportation-management","summary":"Achieve comprehensive visibility and optimization in transportation operations.","description":"Transportation Management System (TMS) for end‑to‑end transportation planning and execution.","pricing":{},"features":[{"name":"Cloud‑native deployment","value":"Enable Scalable Solutions","valueDescription":"Leverage a flexible architecture that scales seamlessly with business growth."},{"name":"End‑to‑end TMS","value":"Streamline Operations","valueDescription":"Integrate all phases of transportation to improve efficiency and reduce costs."},{"name":"Real-time Visibility","value":"Monitor Shipments Live","valueDescription":"Access real-time data to track shipments and make informed decisions on the fly."},{"name":"AI-driven Optimization","value":"Enhance Decision Accuracy","valueDescription":"Employ advanced algorithms for optimal routing and scheduling."},{"name":"Carrier Management","value":"Optimize Carrier Choices","valueDescription":"Evaluate and select the best carriers for cost-effective transportation."}]},{"name":"Carrier Management","type":"Product","url":"https://www.manh.com/solutions/supply-chain-management-software/carrier-management-software","summary":"Enhances visibility and efficiency in managing carrier relationships and transportation execution.","description":"Carrier Management software for overseeing carrier relationships and transportation execution.","pricing":{},"features":[{"name":"Carrier Relationship Management","value":"Streamline Carrier Engagement","valueDescription":"Facilitates effective communication and performance tracking for improved partnerships with carriers."},{"name":"Transportation Coordination","value":"Optimize Transportation Plans","valueDescription":"Aids in the seamless planning and execution of transportation activities at the carrier level, ensuring efficient operations."},{"name":"Real-time Visibility","value":"Track Shipments In Real-Time","valueDescription":"Provides immediate insights into shipment statuses and carrier performance, enabling proactive management."},{"name":"Performance Analytics","value":"Leverage Data-Driven Insights","valueDescription":"Utilizes advanced analytics to assess carrier performance, helping in strategic decision-making."}]},{"name":"Yard Management","type":"Product","url":"https://www.manh.com/solutions/supply-chain-management-software/yard-management","summary":"Optimize yard operations and enhance dock scheduling efficiency.","description":"Yard Management software for overseeing yard operations and dock scheduling.","pricing":{},"features":[{"name":"Dock and Yard Visibility","value":"Gain Real-Time Insights","valueDescription":"Ensure efficient operations by providing immediate insights into dock and yard activities, enabling quick decision-making and enhanced productivity."},{"name":"Automated Dock Scheduling","value":"Automate Scheduling Processes","valueDescription":"Facilitates timely arrivals and departures by automating dock scheduling, thus improving workflow and reducing wait times."},{"name":"Inventory Integration","value":"Enable Accurate Inventory Tracking","valueDescription":"Links yard management directly with inventory systems for accurate inventory tracking and optimal resource allocation."},{"name":"Real-Time Alerts and Notifications","value":"Receive Immediate Alerts","valueDescription":"Keeps teams informed with real-time notifications about key events, helping in proactive management and response to operational disruptions."},{"name":"Data Analytics and Reporting","value":"Analyze Performance Metrics","valueDescription":"Leverages data analytics to identify trends, measure performance, and drive continuous improvement in yard operations."}]},{"name":"Warehouse Management and Labor Management","type":"Product","url":"https://www.manh.com/solutions/supply-chain-management-software/warehouse-management","summary":"Optimize warehousing and labor operations for enhanced efficiency.","description":"Warehouse Management and Labor Management functionalities for optimizing operations in warehouses and stores with a cloud-native, microservices-based approach. This solution includes warehouse operations management and labor planning to elevate overall productivity.","pricing":{},"features":[{"name":"Cloud‑native, microservices architecture","value":"Facilitate Scalability And Resilience","valueDescription":"This architecture allows businesses to expand their operations effortlessly while maintaining robust performance and service reliability."},{"name":"WMS core capabilities","value":"Manage Inbound, Storage, And Shipping","valueDescription":"This feature enables businesses to oversee all aspects of storage and distribution, ensuring timely deliveries and accurate inventory management."},{"name":"Labor Planning and Scheduling","value":"Streamline Workforce Scheduling","valueDescription":"Efficiently allocate workforce to meet operational demands, reducing labor costs while ensuring optimal coverage."},{"name":"Real-time visibility","value":"Gain Immediate Operational Insights","valueDescription":"Real-time tracking helps businesses respond quickly to changes in labor demand or inventory status, which enhances overall operational efficiency."},{"name":"Productivity Analytics","value":"Enhance Labor Efficiency","valueDescription":"Utilize advanced analytics to track performance metrics and drive improvements in labor productivity."},{"name":"Automated Reporting","value":"Simplify Reporting Processes","valueDescription":"Generate comprehensive labor reports without manual input, saving time and improving accuracy."}]},{"name":"Manhattan SCALE","type":"Platform","url":"https://www.manh.com/solutions/supply-chain-management-software/manhattan-scale","summary":"Streamlines end-to-end supply chain processes for enhanced efficiency and flexibility.","description":"Manhattan SCALE is an extensible platform within Manhattan’s supply chain software that scales across complex operations.","pricing":{},"features":[{"name":"Scalable Platform","value":"Supports Complex Operations","valueDescription":"Manhattan SCALE adapts to the size and complexity of your supply chain, making it ideal for diverse operational demands."},{"name":"Real-Time Visibility","value":"Enhances Decision Making","valueDescription":"Instant visibility helps organizations identify issues and optimize operations proactively."},{"name":"Unified Supply Chain Operations","value":"Streamlines Processes","valueDescription":"This integration minimizes gaps and enhances productivity across the supply chain."},{"name":"AI-Enabled Agents","value":"Automates Routine Tasks","valueDescription":"AI agents improve operational efficiency by automating routine tasks and enhancing service levels."}]},{"name":"Demand Forecasting","type":"Product","url":"https://www.manh.com/solutions/supply-chain-planning-software/demand-forecasting-software","summary":"Enhances decision-making through accurate demand predictions and streamlined inventory management.","description":"Demand Forecasting software to predict demand and inform replenishment and allocation 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needs."}]},{"name":"Replenishment","type":"Product","url":"https://www.manh.com/solutions/supply-chain-planning-software/inventory-replenishment-system","summary":"Enhance inventory management with automated stock replenishment solutions.","description":"Inventory Replenishment software to drive timely stock replenishment across warehouses and stores.","pricing":{},"features":[{"name":"Automated Stock Management","value":"Maintain Optimal Stock Levels","valueDescription":"Automatically replenishes inventory based on predictive analytics to prevent stockouts."},{"name":"Multi-Location Support","value":"Coordinate Across Locations","valueDescription":"Facilitates replenishment strategy for multiple sites, enhancing overall supply chain efficiency."},{"name":"Real-Time Analytics","value":"Gain Actionable Insights","valueDescription":"Leverages data analytics to optimize stock levels and improve decision-making."}]},{"name":"Unified Business 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