{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/limetray-com","markdownUrl":"https://nowen.ai/agents/limetray-com.md","jsonUrl":"https://nowen.ai/agents/limetray-com.json","name":"Alchemy Web Private Limited","nickname":"LimeTray","website":"https://limetray.com","location":"Gurugram, Haryana, India","address":{"city":"Gurugram","state":"Haryana","country":"India"},"industry":"Restaurant Technology","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:37:30.417Z","summary":"LimeTray provides end-to-end restaurant technology and marketing solutions to help restaurants grow online, streamline operations, and engage customers.","description":"LimeTray is a restaurant technology company that provides an end-to-end software platform to help restaurants grow online, manage operations, and engage customers. Through an integrated suite of services, the company helps restaurants establish an online presence, streamline orders and service, run marketing campaigns, manage loyalty and feedback, analyze performance, and coordinate multi-location operations. The organization serves thousands of restaurants and has a global footprint.","mission":"To help restaurants run better by getting them online and equipping them with tools to engage customers, expand reach, and improve operational efficiency.","directory":{"industryName":"Restaurant Technology","agentCount":29,"indexable":true,"hubUrl":"https://nowen.ai/industry/restaurant-technology"},"aiReaderFamilies":["OpenAI","Anthropic","Perplexity","Meta","Amazon"],"products":[{"name":"Restaurant Management Platform","type":"Platform","url":"https://limetray.com/restaurant-management-platform","summary":"Empower your restaurant with integrated online tools for ordering, booking, and customer engagement.","description":"A comprehensive restaurant management platform that combines online food ordering, table reservation, and customer feedback, enabling restaurants to streamline operations and enhance customer experience. This solution includes a customizable website builder, integrated payment options, real-time analytics, and loyalty program features to foster customer retention.","pricing":{},"features":[{"name":"Direct Online Ordering","value":"Eliminates Commission Fees","valueDescription":"This feature saves money by avoiding third-party commission fees, allowing for higher profit margins per order."},{"name":"Branding for Online Orders","value":"Increases Brand Recognition","valueDescription":"Customization reinforces brand identity, making it easier for customers to engage directly with your service without third-party distractions."},{"name":"Real-Time Order Status","value":"Improves Transparency","valueDescription":"Keeping customers informed about their order status significantly enhances customer satisfaction and reduces inquiries."},{"name":"Advanced Analytics","value":"Data-Driven Decisions","valueDescription":"Harnessing data helps optimize menu offerings and marketing strategies for increased sales."},{"name":"Flexible Payment Options","value":"Facilitates Easy Transactions","valueDescription":"Offering various payment options simplifies the checkout process, catering to diverse customer preferences."},{"name":"Online Table Reservation","value":"Streamlines Booking Process","valueDescription":"Branded online table reservation system allows customers to reserve tables easily, eliminating wait times."},{"name":"Customer Feedback System","value":"Transforms Feedback Into Actions","valueDescription":"A chat-based tool that collects customer opinions and integrates with loyalty programs to incentivize feedback."},{"name":"Loyalty Program Integration","value":"Encourages Repeat Business","valueDescription":"A built-in loyalty system incentivizes customers to return, fostering long-term relationships."},{"name":"Pre-Order Functionality","value":"Enhances Convenience","valueDescription":"Allows customers to plan ahead, improving their overall experience and satisfaction."}]},{"name":"IVR Service for Restaurants","type":"Service","url":"https://limetray.com/cloud-telephony-services-for-restaurants","summary":"Streamline your restaurant's order-taking and table-booking through a centralized IVR service.","description":"Cloud-based telephony service to handle calls for ordering and reservations via integrated IVR. Simplify call management for order-taking and table-booking with comprehensive features that improve customer interaction and service quality.","pricing":{},"features":[{"name":"IVR Call Management","value":"Centralizes Call Handling","valueDescription":"Consolidate all your phone calls with a single hotline number, simplifying management and improving customer experience."},{"name":"CRM Integration","value":"Enhance Customer Relationship Management","valueDescription":"Integrate with your CRM to target customers effectively with personalized campaigns based on their call history."},{"name":"Unlimited Call Recordings","value":"Access Call History Anytime","valueDescription":"Listen to recordings as needed to evaluate customer interactions and improve service quality."},{"name":"Trends & Insights","value":"Gain Valuable Customer Insights","valueDescription":"Utilize analytics to enhance service quality based on customer behavior and preferences."}]},{"name":"CRM and Loyalty Management Solution for Restaurants","type":"Solution","url":"https://limetray.com/restaurant-crm-solution","summary":"Maximize customer engagement and retention with our powerful CRM and Loyalty Management solution.","description":"All-in-one solution to automate campaigns, engage customers across multiple channels, and implement a custom loyalty program that rewards customers across online and offline channels.","pricing":{},"features":[{"name":"Marketing Automation","value":"Automate Customer Engagement","valueDescription":"Create and deploy personalized marketing campaigns automatically, ensuring consistent engagement with customers to boost loyalty and sales."},{"name":"Advanced Reporting","value":"Measure Campaign Success Accurately","valueDescription":"Get comprehensive analytics that provides insights into how well your marketing campaigns are performing."},{"name":"Personalization and Customer Segmentation","value":"Tailor Messages to Customers","valueDescription":"Leverage customer data to craft personalized messages that resonate with individual needs and preferences."},{"name":"Omnichannel Loyalty Program","value":"Unify Customer Interaction","valueDescription":"Engage customers on all platforms, ensuring loyalty points are accessible regardless of how they order."},{"name":"Multi-Channel Campaigns","value":"Engage Customers Seamlessly","valueDescription":"Reach your audience on their preferred channels, ensuring your messages are received and acted upon."}]}],"audiences":[],"segments":[{"name":"Restaurant CRM and loyalty","description":"Capabilities to manage guest profiles, segment customers, automate multi-channel campaigns, and run omnichannel loyalty programs to increase retention and repeat orders.","color":1,"productNames":["CRM and Loyalty Management Solution for Restaurants","Restaurant Management Platform"]},{"name":"Direct online ordering and payments","description":"Capabilities to enable branded direct ordering via web/mobile, integrate flexible payment options and wallets, support pre-orders, and provide real-time order status to reduce reliance on marketplaces.","color":2,"productNames":["Restaurant Management Platform"]},{"name":"Restaurant voice ordering and call management","description":"Cloud telephony and IVR functionality to automate call-based ordering and reservations, integrate call data with CRM, record calls, and surface call analytics and trends.","color":3,"productNames":["IVR Service for Restaurants"]},{"name":"Restaurant analytics and operations management","description":"Analytics, reporting, and multi-location operations features that deliver performance insights, track order and call trends, coordinate multi-site operations, and inform staffing and marketing decisions.","color":4,"productNames":["CRM and Loyalty Management Solution for Restaurants","IVR Service for Restaurants","Restaurant Management Platform"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://limetray.com","text":"Alchemy Web Private Limited"},{"url":"https://limetray.com/restaurant-management-platform","text":"Restaurant Management Platform"},{"url":"https://limetray.com/cloud-telephony-services-for-restaurants","text":"IVR Service for Restaurants"},{"url":"https://limetray.com/restaurant-crm-solution","text":"CRM and Loyalty Management Solution for Restaurants"}]}