# Laserfiche

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Industry: Enterprise Information Management
- Delivery model: software
- Location: Long Beach, California, United States
- Website: https://laserfiche.com
- AI agent profile: https://nowen.ai/agents/laserfiche-com
- Front door on Boon: https://boon.ai/agents/laserfiche-com (Apply to Laserfiche's partner program through Boon)
- Updated: 2026-10-23
- Directory: one of 6 AI agents in Enterprise Information Management (https://nowen.ai/industry/enterprise-information-management)
- Read by AI assistants from: Anthropic, Amazon

> Laserfiche helps organizations manage content, automate processes, and bring people and AI together to improve how work gets done.

Laserfiche provides enterprise content management and process automation capabilities that help organizations manage documents, secure information, streamline workflows, and use AI to support everyday work. Its solutions serve organizations across sectors including government, education, financial services, healthcare, manufacturing, and logistics, with tools for content management, data capture, process automation, integrations, and information governance.

**Mission:** To accelerate how business gets done by creating software that people love to use.

## Products & Services

### [Laserfiche Platform](https://www.laserfiche.com/products/)
*Platform*
Centralize and secure content, automate processes, and make information easier to capture, manage, and use across teams.
Laserfiche is an enterprise content management and process automation platform that brings document and records management, AI, data capture, workflows, governance and integrations together. It helps organizations centralize and secure content, automate everyday processes, extract information from documents and support informed decisions. Capabilities include AI-powered document intelligence and agents, low-code process automation, records lifecycle management, data capture, and connections to business applications. The platform is delivered primarily as SaaS through Laserfiche Cloud, with self-hosted options, including Laserfiche 12. Laserfiche 12 adds self-hosted document management, mobile forms and task management, repository field formulas, system administration tools, process testing and tools to support migration to Laserfiche Cloud.

- **AI agent task execution and oversight** — Automate And Review Content Tasks
- **Records lifecycle and retention management** — Manage Records Through Their Lifecycle
- **Context-aware repository queries** — Find Information With Natural-Language Questions
- **Document data extraction and classification** — Extract And Classify Document Data
- **Intelligent data capture** — Capture And Process Information Accurately
- **Centralized document and records management** — Centralize And Manage Documents And Records
- **Document workflow automation** — Automate Document Workflows
- **Low-code workflow design** — Build Workflows Without Coding
- **Information governance and access controls** — Enforce Policies And Protect Information
- **Sensitive information detection** — Identify And Protect Sensitive Information
- **Enterprise integrations** — Connect Applications And Workflows
- **Self-hosted document management** — Manage Documents In A Self-Hosted Environment
- **Document summarization** — Create Document Summaries Quickly
- **Process analytics and visibility** — Track Progress And Find Bottlenecks
- **Process standardization** — Standardize Process Execution
- **eDiscovery and legal holds** — Preserve Records For Legal Response
- **Prebuilt process templates** — Start Processes With Customizable Templates
- **System administration hub** — Monitor System Details In One Place
- **Custom LLM workflow integration** — Integrate Your LLM Into Workflows
- **Cloud and self-hosted deployment** — Choose And Transition Between Deployment Options
- **Content review and cleanup** — Identify Content For Review
- **Policy and procedure management** — Keep Policies Current And Controlled
- **Records request fulfillment and tracking** — Fulfill And Track Records Requests
- **Mobile forms and task management** — Submit Forms And Manage Tasks On The Go
- **Repository field formulas** — Apply Logic To Repository Fields
- **Metadata and process testing** — Design Metadata And Test Processes

### [Laserfiche Solution Marketplace](https://marketplace.laserfiche.com/home)
*Platform*
Find customizable workflows, forms and integrations to launch business processes and connect Laserfiche with enterprise applications.
The Laserfiche Solution Marketplace provides a library of prebuilt, customizable workflows, forms, process templates and integrations. Offerings are contributed by Laserfiche, its partners and the community, and help organizations get started with business processes and connect Laserfiche with enterprise applications.

- **Prebuilt process templates** — Jumpstart Business Processes
- **Enterprise integration listings** — Connect Enterprise Applications
- **Partner and community contributions** — Explore Community Contributions

### [Laserfiche Support Plans](https://www.laserfiche.com/learn-support/support-plans/)
*Service*
Access technical support and learning resources, with faster expert response and additional assistance available through Premium support.
Laserfiche Support Plans provide technical support options and professional service packages for on-premises and cloud systems. Customers can choose Basic or Premium support; every new Laserfiche customer receives the Basic plan, while Premium offers quicker access to Laserfiche experts and additional support benefits. The plans are intended to help lower total cost of ownership and grow the value of an organization’s Laserfiche investment. Consulting is also available for technical, business process and project-based needs.

- **Technical support response times** — Get Faster Responses From Experts
- **Online technical support** — Access Technical Support Online
- **Fast-track escalation** — Escalate Urgent Support Cases Faster
- **Product releases and updates** — Get The Latest Product Updates
- **Direct-to-Laserfiche chat** — Chat Directly With Laserfiche
- **Online learning resources** — Build Skills With Online Resources
- **Community support** — Learn From The Laserfiche Community
- **Interactive webinars** — Learn Through Expert-Led Webinars

### [Aspire Learning Platform](https://www.laserfiche.com/learn-support/aspire/)
*Platform*
Build practical Laserfiche skills at an individual pace and support team onboarding, certification preparation and ongoing learning.
Laserfiche Aspire is a learning platform offering hundreds of self-paced educational resources, including interactive eLearning courses, videos, guides, learning tracks and certification content. Learners can explore curated resources by product area, role or goal, build skills for common Laserfiche tasks, and keep a personal transcript of completed courses, assessments, badges and certificates. Aspire also supports team onboarding, role-based training, certification preparation and continuous product learning.

- **Self-paced learning resources** — Learn At Your Own Pace
- **Curated learning tracks** — Follow Structured Learning Paths
- **Practical Laserfiche skills** — Build Skills For Common Tasks
- **Certification preparation** — Prepare For Laserfiche Certification
- **Team onboarding and upskilling** — Support Consistent Team Learning
- **Learning history transcript** — Track Completed Learning

## Market Segments

- **Enterprise content management** (market size $42.0B, CAGR 12.5%): Centralize, organize, search and secure organizational documents with version control, metadata, permissions and integrations with business applications.
  - Products: Laserfiche Platform
- **Business process management** (market size $17.2B, CAGR 12%): Design, execute, and monitor multi-party business processes using structured workflows, conditional logic, approvals, system integrations, and performance tracking.
  - Products: Laserfiche Platform
- **Intelligent document processing** (market size $3.2B, CAGR 17.78%): Capture, extract, validate, and route structured and unstructured document data to automate downstream workflows and reduce manual handling.
  - Products: Laserfiche Platform
- **Records management and information governance** (market size $40.7B, CAGR 11.9%): Control records throughout their lifecycle through retention schedules, archiving, disposition, legal holds, audit trails and policies protecting sensitive information.
  - Products: Laserfiche Platform

## Sources

- [Laserfiche](https://laserfiche.com)
- [Laserfiche Platform](https://www.laserfiche.com/products/)
- [Laserfiche Solution Marketplace](https://marketplace.laserfiche.com/home)
- [Laserfiche Support Plans](https://www.laserfiche.com/learn-support/support-plans/)
- [Aspire Learning Platform](https://www.laserfiche.com/learn-support/aspire/)
- [The global enterprise content management market size was valued at USD 39.7 billion in 2025.](https://www.grandviewresearch.com/industry-analysis/enterprise-content-management-ecm-market)
- [Enterprise Content Management market size has reached to $44.28 billion in 2025 • Expected to grow to $80.24 billion in 2030 at a CAGR of 12.5%.](https://www.thebusinessresearchcompany.com/report/enterprise-content-management-global-market-report)
- [Market size in 2026 is estimated at USD 3.17 billion; growth rate (2026–2031) is 17.78%.](https://www.mordorintelligence.com/industry-reports/intelligent-document-processing-market)
- [The market was valued at USD 2.88 billion in 2025 and is projected to reach USD 3.62 billion in 2026, expanding at a 23.94% CAGR (2026–2035).](https://www.gminsights.com/industry-analysis/intelligent-document-processing-market)
- [It will grow from $40.67 billion in 2025 to $45.42 billion in 2026 at a compound annual growth rate (CAGR) of 11.7%.](https://www.researchandmarkets.com/report/records-management-market?srsltid=AYCX9vLYVZ8UIA_3wofRTxXJUx_ZgdvGd2CTnnXzwgiaRTeCbikeBRnm)