{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/laserfiche-com","markdownUrl":"https://nowen.ai/agents/laserfiche-com.md","jsonUrl":"https://nowen.ai/agents/laserfiche-com.json","name":"Laserfiche","website":"https://laserfiche.com","location":"Long Beach, California, United States","address":{"city":"Long Beach","state":"California","country":"United States"},"industry":"Enterprise Information Management","deliveryModel":"software","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-10-23T10:54:37.325Z","summary":"Laserfiche helps organizations manage content, automate processes, and bring people and AI together to improve how work gets done.","description":"Laserfiche provides enterprise content management and process automation capabilities that help organizations manage documents, secure information, streamline workflows, and use AI to support everyday work. Its solutions serve organizations across sectors including government, education, financial services, healthcare, manufacturing, and logistics, with tools for content management, data capture, process automation, integrations, and information governance.","mission":"To accelerate how business gets done by creating software that people love to use.","directory":{"industryName":"Enterprise Information Management","agentCount":6,"indexable":false,"hubUrl":"https://nowen.ai/industry/enterprise-information-management"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/laserfiche-com","label":"Apply to Laserfiche's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Laserfiche Platform","type":"Platform","url":"https://www.laserfiche.com/products/","summary":"Centralize and secure content, automate processes, and make information easier to capture, manage, and use across teams.","description":"Laserfiche is an enterprise content management and process automation platform that brings document and records management, AI, data capture, workflows, governance and integrations together. It helps organizations centralize and secure content, automate everyday processes, extract information from documents and support informed decisions. Capabilities include AI-powered document intelligence and agents, low-code process automation, records lifecycle management, data capture, and connections to business applications. The platform is delivered primarily as SaaS through Laserfiche Cloud, with self-hosted options, including Laserfiche 12. Laserfiche 12 adds self-hosted document management, mobile forms and task management, repository field formulas, system administration tools, process testing and tools to support migration to Laserfiche Cloud.","pricing":{},"features":[{"name":"AI agent task execution and oversight","value":"Automate And Review Content Tasks","valueDescription":"Delegate routine content work to AI Agents, review proposed changes before they are made, and track Agent activity while keeping actions within existing permissions and governance policies."},{"name":"Records lifecycle and retention management","value":"Manage Records Through Their Lifecycle","valueDescription":"Apply and track retention requirements, support timely archiving or disposition, and manage records for legal and other requests."},{"name":"Context-aware repository queries","value":"Find Information With Natural-Language Questions","valueDescription":"Search repository documents and folders by asking natural-language questions, helping teams locate relevant information faster."},{"name":"Document data extraction and classification","value":"Extract And Classify Document Data","valueDescription":"Capture key details from varied documents and organize incoming content with metadata, tags, classifications and templates, reducing manual data entry and organization."},{"name":"Intelligent data capture","value":"Capture And Process Information Accurately","valueDescription":"Collect and extract information from documents and applications, including varied layouts, handwriting, visual marks and tables. No-code forms support data collection, while automated processing can reduce manual entry and errors."},{"name":"Centralized document and records management","value":"Centralize And Manage Documents And Records","valueDescription":"Give teams a shared repository to organize, search, access and manage documents and records, with version history and activity tracking to support collaboration and oversight."},{"name":"Document workflow automation","value":"Automate Document Workflows","valueDescription":"Route documents and captured information through review, approval, processing and archiving steps to reduce manual work and keep business processes moving."},{"name":"Low-code workflow design","value":"Build Workflows Without Coding","valueDescription":"Create and launch workflows with visual tools, connecting people, tasks and systems without programming."},{"name":"Information governance and access controls","value":"Enforce Policies And Protect Information","valueDescription":"Apply retention and access rules, safeguard sensitive content, and track activity to support records compliance, internal reviews and audits."},{"name":"Sensitive information detection","value":"Identify And Protect Sensitive Information","valueDescription":"Detect sensitive content and apply tags or access controls to help protect information under organizational governance policies."},{"name":"Enterprise integrations","value":"Connect Applications And Workflows","valueDescription":"Move information between Laserfiche and business systems, reduce duplicate data entry, and trigger workflow activities across connected applications."},{"name":"Self-hosted document management","value":"Manage Documents In A Self-Hosted Environment","valueDescription":"Use document management and intelligent data capture capabilities in a self-hosted deployment."},{"name":"Document summarization","value":"Create Document Summaries Quickly","valueDescription":"Turn repository content into summaries, meeting summaries or executive briefs to help teams review information faster while respecting access controls and redactions."},{"name":"Process analytics and visibility","value":"Track Progress And Find Bottlenecks","valueDescription":"Monitor process progress and identify bottlenecks, giving teams information to improve operations."},{"name":"Process standardization","value":"Standardize Process Execution","valueDescription":"Run processes consistently across the organization to reduce errors and support compliance."},{"name":"eDiscovery and legal holds","value":"Preserve Records For Legal Response","valueDescription":"Find and preserve relevant records, then export them with audit trails to support eDiscovery and legal response."},{"name":"Prebuilt process templates","value":"Start Processes With Customizable Templates","valueDescription":"Use prebuilt workflows and forms as a starting point, then customize them to launch processes and business solutions."},{"name":"System administration hub","value":"Monitor System Details In One Place","valueDescription":"Review server connections, system metrics, logs, support details and pending updates in one centralized administration interface."},{"name":"Custom LLM workflow integration","value":"Integrate Your LLM Into Workflows","valueDescription":"Connect an organization's own LLM directly to a Workflow activity to support automation of complex or undefined processes."},{"name":"Cloud and self-hosted deployment","value":"Choose And Transition Between Deployment Options","valueDescription":"Select SaaS or self-hosted deployment and use migration tools to transfer data, maintain work continuity, and move workflows and processes to Laserfiche Cloud."},{"name":"Content review and cleanup","value":"Identify Content For Review","valueDescription":"Surface potentially redundant or outdated information and receive suggestions for archiving or deletion, helping users decide what content needs attention."},{"name":"Policy and procedure management","value":"Keep Policies Current And Controlled","valueDescription":"Track versions, receive expiration notices and restrict access as internal policies and procedures are updated."},{"name":"Records request fulfillment and tracking","value":"Fulfill And Track Records Requests","valueDescription":"Share requested records securely and track access, helping teams manage requests and provide visibility into how content is used."},{"name":"Mobile forms and task management","value":"Submit Forms And Manage Tasks On The Go","valueDescription":"Use the mobile app to submit forms, enter data, initiate processes, and view or manage tasks from anywhere."},{"name":"Repository field formulas","value":"Apply Logic To Repository Fields","valueDescription":"Perform calculations, manipulate strings and apply logic within repository fields, including fields populated with Smart Fields data."},{"name":"Metadata and process testing","value":"Design Metadata And Test Processes","valueDescription":"Design repository metadata templates and test or troubleshoot processes and systems."}]},{"name":"Laserfiche Solution Marketplace","type":"Platform","url":"https://marketplace.laserfiche.com/home","summary":"Find customizable workflows, forms and integrations to launch business processes and connect Laserfiche with enterprise applications.","description":"The Laserfiche Solution Marketplace provides a library of prebuilt, customizable workflows, forms, process templates and integrations. Offerings are contributed by Laserfiche, its partners and the community, and help organizations get started with business processes and connect Laserfiche with enterprise applications.","pricing":{},"features":[{"name":"Prebuilt process templates","value":"Jumpstart Business Processes","valueDescription":"Use customizable workflows and forms to get started with business processes rather than starting from scratch. The marketplace includes examples for contract management, human resources and IT."},{"name":"Enterprise integration listings","value":"Connect Enterprise Applications","valueDescription":"Find integrations for connecting Laserfiche with business applications and systems, helping information and workflows move across platforms."},{"name":"Partner and community contributions","value":"Explore Community Contributions","valueDescription":"Discover solutions contributed by Laserfiche, partners and the community, and connect with peers and technology partners through the marketplace."}]},{"name":"Laserfiche Support Plans","type":"Service","url":"https://www.laserfiche.com/learn-support/support-plans/","summary":"Access technical support and learning resources, with faster expert response and additional assistance available through Premium support.","description":"Laserfiche Support Plans provide technical support options and professional service packages for on-premises and cloud systems. Customers can choose Basic or Premium support; every new Laserfiche customer receives the Basic plan, while Premium offers quicker access to Laserfiche experts and additional support benefits. The plans are intended to help lower total cost of ownership and grow the value of an organization’s Laserfiche investment. Consulting is also available for technical, business process and project-based needs.","pricing":{},"features":[{"name":"Technical support response times","value":"Get Faster Responses From Experts","valueDescription":"Choose the response time that fits your support needs: within 24 business hours with Basic or within four business hours with Premium."},{"name":"Online technical support","value":"Access Technical Support Online","valueDescription":"Use the Laserfiche Support Site and Laserfiche Answers discussion forums for online technical support at any time."},{"name":"Fast-track escalation","value":"Escalate Urgent Support Cases Faster","valueDescription":"Use Premium support's fast-track escalation for urgent support cases."},{"name":"Product releases and updates","value":"Get The Latest Product Updates","valueDescription":"Access new product versions and updates as they become available."},{"name":"Direct-to-Laserfiche chat","value":"Chat Directly With Laserfiche","valueDescription":"Give authorized contacts a direct chat channel to Laserfiche through Premium support."},{"name":"Online learning resources","value":"Build Skills With Online Resources","valueDescription":"Use videos, guides and other interactive learning materials to build knowledge and adopt best practices."},{"name":"Community support","value":"Learn From The Laserfiche Community","valueDescription":"Connect with the global Laserfiche community for tips, tricks and best-practice advice."},{"name":"Interactive webinars","value":"Learn Through Expert-Led Webinars","valueDescription":"Attend interactive webinars led by Laserfiche experts on products, trends and other topics."}]},{"name":"Aspire Learning Platform","type":"Platform","url":"https://www.laserfiche.com/learn-support/aspire/","summary":"Build practical Laserfiche skills at an individual pace and support team onboarding, certification preparation and ongoing learning.","description":"Laserfiche Aspire is a learning platform offering hundreds of self-paced educational resources, including interactive eLearning courses, videos, guides, learning tracks and certification content. Learners can explore curated resources by product area, role or goal, build skills for common Laserfiche tasks, and keep a personal transcript of completed courses, assessments, badges and certificates. Aspire also supports team onboarding, role-based training, certification preparation and continuous product learning.","pricing":{},"features":[{"name":"Self-paced learning resources","value":"Learn At Your Own Pace","valueDescription":"Learners can fit Laserfiche education around their schedules by starting, pausing and returning to self-paced resources as needed."},{"name":"Curated learning tracks","value":"Follow Structured Learning Paths","valueDescription":"Learners can follow organized content relevant to their product area, role or goal, including beginner-friendly tracks and topic-specific curricula."},{"name":"Practical Laserfiche skills","value":"Build Skills For Common Tasks","valueDescription":"Learning resources help users develop practical skills for common Laserfiche work, from document management to process automation."},{"name":"Certification preparation","value":"Prepare For Laserfiche Certification","valueDescription":"Certification content and courses help learners develop product-specific expertise and prepare to pursue Laserfiche certifications."},{"name":"Team onboarding and upskilling","value":"Support Consistent Team Learning","valueDescription":"Teams can use Aspire resources to build shared Laserfiche knowledge through new-user onboarding, role-based training, certification preparation and ongoing product learning."},{"name":"Learning history transcript","value":"Track Completed Learning","valueDescription":"Learners can refer to a personal transcript that records their completed courses and assessments, as well as badges and certificates."}]}],"audiences":[],"segments":[{"name":"Enterprise content management","description":"Centralize, organize, search and secure organizational documents with version control, metadata, permissions and integrations with business applications.","size":42,"cagr":12.5,"color":1,"productNames":["Laserfiche Platform"],"methodology":"Estimated 2025 global market size is approximately USD 42 billion, using the midpoint of Grand View Research’s USD 39.7 billion estimate and The Business Research Company’s USD 44.28 billion estimate. Growth potential is estimated at 12.5% CAGR, consistent with The Business Research Company’s forecast; Grand View Research projects 13.8%, reflecting differences in market scope and methodology.","citations":[{"url":"https://www.grandviewresearch.com/industry-analysis/enterprise-content-management-ecm-market","text":"The global enterprise content management market size was valued at USD 39.7 billion in 2025."},{"url":"https://www.thebusinessresearchcompany.com/report/enterprise-content-management-global-market-report","text":"Enterprise Content Management market size has reached to $44.28 billion in 2025 • Expected to grow to $80.24 billion in 2030 at a CAGR of 12.5%."},{"url":"https://www.grandviewresearch.com/industry-analysis/enterprise-content-management-ecm-market","text":"The market is projected to grow from USD 44.6 billion in 2026 to USD 110.3 billion by 2033, at a CAGR of 13.8%."}]},{"name":"Business process management","description":"Design, execute, and monitor multi-party business processes using structured workflows, conditional logic, approvals, system integrations, and performance tracking.","size":17.2,"cagr":12,"color":2,"productNames":["Laserfiche Platform"],"methodology":"The search results contain no relevant market-size or growth data for business process management. The figures are estimates based on internal knowledge of the global BPM software and services market; market definitions vary by source and may include different software and services categories.","citations":[]},{"name":"Intelligent document processing","description":"Capture, extract, validate, and route structured and unstructured document data to automate downstream workflows and reduce manual handling.","size":3.17,"cagr":17.78,"color":3,"productNames":["Laserfiche Platform"],"methodology":"Estimated 2026 global market size and 2026–2031 CAGR use Mordor Intelligence’s forecast as the primary baseline. Other results report different estimates and forecast periods, so these figures are best treated as a directional estimate.","citations":[{"url":"https://www.mordorintelligence.com/industry-reports/intelligent-document-processing-market","text":"Market size in 2026 is estimated at USD 3.17 billion; growth rate (2026–2031) is 17.78%."},{"url":"https://www.gminsights.com/industry-analysis/intelligent-document-processing-market","text":"The market was valued at USD 2.88 billion in 2025 and is projected to reach USD 3.62 billion in 2026, expanding at a 23.94% CAGR (2026–2035)."}]},{"name":"Records management and information governance","description":"Control records throughout their lifecycle through retention schedules, archiving, disposition, legal holds, audit trails and policies protecting sensitive information.","size":40.67,"cagr":11.9,"color":4,"productNames":["Laserfiche Platform"],"methodology":"The closest direct market estimate is the global records management market: $40.67 billion in 2025, with forecast growth of 11.9% CAGR through 2030. The segment description also includes broader information-governance activities, so this records-management estimate is a market-size anchor rather than a complete measure of every governance service.","citations":[{"url":"https://www.researchandmarkets.com/report/records-management-market?srsltid=AYCX9vLYVZ8UIA_3wofRTxXJUx_ZgdvGd2CTnnXzwgiaRTeCbikeBRnm","text":"It will grow from $40.67 billion in 2025 to $45.42 billion in 2026 at a compound annual growth rate (CAGR) of 11.7%."},{"url":"https://www.researchandmarkets.com/report/records-management-market?srsltid=AYCX9vLYVZ8UIA_3wofRTxXJUx_ZgdvGd2CTnnXzwgiaRTeCbikeBRnm","text":"It will grow to $71.27 billion by 2030 at a compound annual growth rate (CAGR) of 11.9%."}]}],"faq":[],"comparisons":[],"sources":[{"url":"https://laserfiche.com","text":"Laserfiche"},{"url":"https://www.laserfiche.com/products/","text":"Laserfiche Platform"},{"url":"https://marketplace.laserfiche.com/home","text":"Laserfiche Solution Marketplace"},{"url":"https://www.laserfiche.com/learn-support/support-plans/","text":"Laserfiche Support Plans"},{"url":"https://www.laserfiche.com/learn-support/aspire/","text":"Aspire Learning Platform"},{"url":"https://www.grandviewresearch.com/industry-analysis/enterprise-content-management-ecm-market","text":"The global enterprise content management market size was valued at USD 39.7 billion in 2025."},{"url":"https://www.thebusinessresearchcompany.com/report/enterprise-content-management-global-market-report","text":"Enterprise Content Management market size has reached to $44.28 billion in 2025 • Expected to grow to $80.24 billion in 2030 at a CAGR of 12.5%."},{"url":"https://www.mordorintelligence.com/industry-reports/intelligent-document-processing-market","text":"Market size in 2026 is estimated at USD 3.17 billion; growth rate (2026–2031) is 17.78%."},{"url":"https://www.gminsights.com/industry-analysis/intelligent-document-processing-market","text":"The market was valued at USD 2.88 billion in 2025 and is projected to reach USD 3.62 billion in 2026, expanding at a 23.94% CAGR (2026–2035)."},{"url":"https://www.researchandmarkets.com/report/records-management-market?srsltid=AYCX9vLYVZ8UIA_3wofRTxXJUx_ZgdvGd2CTnnXzwgiaRTeCbikeBRnm","text":"It will grow from $40.67 billion in 2025 to $45.42 billion in 2026 at a compound annual growth rate (CAGR) of 11.7%."}]}