# Kyndryl - Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company - Industry: IT Services & Consulting - Market category: Managed IT Services (https://nowen.ai/category/managed-it-services) - Also in: AI Development Services - Delivery model: services - Website: https://kyndryl.com - Legal name: Kyndryl, Inc. - AI agent profile: https://nowen.ai/agents/kyndryl-com - Front door on Boon: https://boon.ai/agents/kyndryl-com (Respond to Kyndryl's RFPs through Boon) - Updated: 2026-11-09 - Directory: one of 56 AI agents in IT Services & Consulting (https://nowen.ai/industry/it-services-and-consulting); one of 58 AI agents in Managed IT Services (https://nowen.ai/category/managed-it-services) - Read by AI assistants from: OpenAI, Perplexity > Kyndryl provides technology consulting and managed services to run, secure, and modernize mission-critical systems for enterprise organizations. Kyndryl helps enterprise organizations run, secure, and transform mission-critical technology environments. It combines technology consulting, managed IT services, operational expertise, and strategic partnerships to modernize systems, strengthen resilience, and support innovation and business outcomes. **Mission:** Drive meaningful progress that the world relies on, guided by purpose, while supporting customers and the communities where we work and live. ## Products & Services ### [Kyndryl Consult](https://www.kyndryl.com/au/en/consulting) *Service* Helps organizations turn technology strategy into measurable outcomes, modernize complex IT, and accelerate growth, innovation, and AI transformation. Kyndryl Consult is an outcome-driven technology consulting service that connects business goals with technology strategy and hands-on delivery. It helps organizations simplify digital transformation, modernize complex IT environments, and move from strategic advice to measurable results. Its services span AI transformation, agentic modernization, experience design, organizational change, workflow transformation, and cybersecurity. The service also includes People and performance, which combines workforce transformation, organizational change management, business process redesign, program management, and value realization. Kyndryl works with industry experts and partner ecosystems to help organizations evolve toward an AI-native future. - **Strategy-to-execution consulting** — Turn Strategy Into Measurable Results - **Governed agentic modernization** — Scale Modernization With Governed Workflows - **Strategic visioning and architecture design** — Align Technology Architecture With Business Goals - **AI transformation** — Build An AI-Native Enterprise - **Agentic modernization** — Modernize Core IT To Unlock AI Value - **Organizational change management** — Drive Change Adoption - **Workforce transformation and skills** — Build Future-Ready Workforces - **Business process redesign** — Redesign Processes To Accelerate Transformation - **Continuous modernization improvement** — Improve Modernization With Every Cycle - **Modernization delivery productivity** — Accelerate Delivery And Reduce Effort - **Human-agent workflow design and adoption** — Clarify Roles And Improve Workflow Adoption - **Experience design** — Design Adaptive Customer And Employee Journeys - **Value realization and program management** — Track Transformation Against Measurable KPIs - **Business workflow transformation** — Govern And Improve Production Workflows - **Cybersecurity and resilience** — Build Resilience Into Critical Operations - **Partner ecosystem integration** — Integrate Partners To Drive Customer Value - **Modernization across enterprise environments** — Modernize Across The Enterprise - **Workflow technology and readiness assessment** — Assess Readiness And Connect Existing Investments - **Critical and regulated workflow redesign** — Transform Critical Workflows While Preserving Controls - **Leadership alignment and culture change** — Align Leaders Around Change - **Operating model and team adoption** — Adopt New Ways Of Working - **Performance advancement and engagement** — Improve Skills And Performance - **Platform-enabled consulting** — Connect Digital Business Through Kyndryl Bridge - **Industry-aligned solutions** — Apply Industry Patterns To Business Outcomes - **Change-ready transformation approach** — Enable Agility And Continual Evolution ### [AI Innovation Labs](https://www.kyndryl.com/au/en/consulting/ai-innovation-lab) *Service* Turn real business challenges into tested AI prototypes and a practical roadmap for measurable outcomes and responsible scaling. Kyndryl AI Innovation Labs are immersive, in-person sessions that help organizations turn real business problems into AI-enabled outcomes. In a structured, two-day experience, customers work with Kyndryl experts to identify high-value outcomes, redesign workflows and human-agent interactions, and build working prototypes and sample agents in a low-risk environment. Participants leave with a practical roadmap connecting prototypes to production, while Kyndryl provides infrastructure to help operationalize AI responsibly and at scale. - Categories: AI Development Services (https://nowen.ai/category/ai-development-services) - **Outcome-led two-day methodology** — Turn Business Challenges Into Outcome-Focused AI Work - **Workflow co-design and rapid prototyping** — Design Workflows And Build Working AI Prototypes - **Forward-deployed expert squad** — Connect Strategy And Engineering With Expert Support - **Production roadmap** — Prioritize Opportunities And Plan The Path To Production - **Low-risk prototype validation** — Validate AI Ideas Before Major Commitments - **Responsible AI operationalization** — Scale AI With Responsible Operational Foundations - **Immersive collaborative environment** — Visualize And Co-Create Future Workflows - **Cross-industry AI use cases** — Explore AI Use Cases Across Industry Workflows ### [Cyber Resilience Services](https://www.kyndryl.com/au/en/services/cyber-resilience) *Service* Strengthen security and continuity, reduce disruption impact, and help critical operations recover with confidence. Kyndryl Cyber Resilience Services embed cyber resilience into IT and operational strategy to help organizations anticipate, protect against, withstand, and recover from disruption. The services combine governance, risk and compliance; Zero Trust; security operations and response; and incident recovery. Kyndryl designs resilience and recovery around critical services, dependencies, and hybrid environments, and supports trusted AI adoption with data governance, accountability, policy management, and regulatory readiness. The portfolio also includes Backup as a Service, Disaster Recovery as a Service, and IT Resilience Orchestration. - **Resilience and incident recovery** — Recover Critical Operations With Confidence - **Governance and risk management** — Prioritize Risks And Guide Resilience - **Cyber defense transformation** — Detect Threats And Respond Faster - **Business continuity** — Maintain Continuity During Disruptions - **Trusted AI and data protection** — Build Trust In AI And Data - **Data protection and recovery services** — Protect Data And Orchestrate Recovery - **Risk and compliance mitigation** — Mitigate Risk And Address Compliance ### [Kyndryl Bridge](https://www.kyndryl.com/us/en/services/platform) *Platform* Connects and governs complex IT operations so teams can spot risks sooner, act with greater control, and accelerate modernization. Kyndryl Bridge is an AI-powered open integration platform and agentic control plane for connecting, observing, and orchestrating activity across business and IT estates. It combines operational knowledge, data-driven insights, and integrations with existing tools to give AI agents context to act within enterprise policies and guardrails. The platform provides real-time visibility into complex IT environments, helps teams identify and address risks proactively, and orchestrates agents and automation across more than 100 services, with approval built in for critical actions. - **Real-time observability and insights** — Surface Real-Time Insights Across The IT Estate - **AI agent orchestration** — Orchestrate Agents And Automation Across Services - **Agent governance and auditability** — Govern Agent Actions Across The IT Estate - **IT estate integration** — Connect Disparate Systems Into A Unified IT Estate - **Proactive issue detection and prevention** — Identify And Address IT Risks Earlier - **Operational context for AI agents** — Equip Agents With Operational Context And Guardrails - **Continuous platform improvement** — Improve The Estate Through Continuous Learning - **Services catalog** — Connect Business Needs With More Than 190 Services ### [Kyndryl Vital](https://www.kyndryl.com/au/en/services/vital) *Service* Helps enterprises create relevant, adaptive experiences that reflect their brand, respond to changing needs, and build trust across people, platforms, and AI. Kyndryl Vital is a design-led transformation practice that helps enterprises embed experience into technology. Through experience advisory, design, engineering, and delivery, it combines human-centered design, applied AI, and technology integration to shape how infrastructure, platforms, and AI respond. Vital translates brand intent into system behavior across customer, employee, and machine interactions, then builds, secures, and scales those experiences. - **Experience as system behavior** — Align Technology Behavior With Brand Purpose - **Experience engineering and delivery** — Build And Scale Secure Experiences - **Experience as a strategic business capability** — Build Trust Through Consistent Experiences - **Adaptive journey design** — Adapt Journeys To Changing Context - **Brand intent operationalization** — Embed Purpose In Technology Operations - **Human-centered experience advisory and design** — Design Around Measurable Human Outcomes - **AI-powered experience personalization** — Personalize Experiences With Applied AI - **Adaptive AI systems** — Adapt Systems To Evolving Needs ### [Kyndryl Collaborative](https://www.kyndryl.com/au/en/services/collaborative) *Service* Helps customers transform and operate mission-critical systems through coordinated expertise, technology, alliances, and flexible delivery. Kyndryl Collaborative is a global delivery model and network of innovation hubs where Kyndryl teams work alongside customers to run and transform mission-critical systems. Its delivery centers bring together talent, technology, and alliances, with support spanning consulting through managed services. Customers can use onsite, local, regional, and global delivery strategies, drawing on Kyndryl expertise, data-driven insights, AI and automation, and customized Kyndryl and partner capabilities. - Categories: Managed IT Services (https://nowen.ai/category/managed-it-services) - **Customer collaboration and continuous transformation** — Accelerate Mission-Critical Transformation - **End-to-end IT service delivery** — Coordinate Services From Planning Through Operations - **Flexible global and local delivery** — Match Delivery To Operational And Location Needs - **Mission-critical expertise** — Apply Experienced Mission-Critical Expertise - **Innovation hubs** — Enable Faster, More Efficient Customer Outcomes - **AI and automation capabilities** — Apply AI And Automation Capabilities - **Data-driven insights** — Use Data-Driven Insights - **Customized Kyndryl and partner capabilities** — Combine Customized Kyndryl And Partner Capabilities ### [AI and Data Services](https://www.kyndryl.com/au/en/services/data) *Service* Modernizes data and applies AI to turn information into actionable insights, improve outcomes, and accelerate innovation at scale. Kyndryl’s AI and data services help organizations address data management and AI challenges with integrated solutions for the enterprise data estate. Services include AI and generative AI, data modernization, modern data architectures, scalable analytics, data platform management, workflow automation, and responsible AI practices. They help transform data into actionable insights and support decision-making, customer experiences, operational efficiency, and innovation. - **AI and generative AI services** — Apply AI To Business Challenges - **Data modernization** — Modernize Enterprise Data Foundations - **Scalable analytics** — Scale Analytics Across The Enterprise - **Workflow automation** — Automate Business Workflows - **Responsible AI practices** — Apply Responsible AI Practices - **Decision-making improvement** — Improve Business Decision-Making - **Operational efficiency improvement** — Increase Operational Efficiency - **Innovation acceleration** — Accelerate Innovation At Scale - **Data platform management** — Manage Data Platforms - **Customer experience enhancement** — Enhance Customer Experiences ### [Application Services](https://www.kyndryl.com/au/en/services/applications) *Service* Modernizes and manages critical applications to improve agility, performance, resilience, and security while enabling continuous innovation. Kyndryl Application Services help organizations modernize, migrate, develop, manage, and optimize critical business applications across hybrid, multicloud, and distributed environments. The portfolio includes application modernization, development, management, and SAP and Oracle application services. Agentic AI-enabled workflows, automation, security, and governance support continuous modernization across the application lifecycle. - **Application modernization** — Modernize Application Portfolios - **Application management** — Manage Critical Applications - **Application lifecycle automation** — Automate Application Lifecycle Activities - **Hybrid, multicloud, and distributed environment support** — Manage Applications Across Environments - **Governance and digital trust** — Embed Security And Digital Trust - **Application development** — Develop Secure Intelligent Applications - **SAP application services** — Advance SAP Cloud ERP Transformations - **Application performance** — Improve Application Performance - **Application resilience** — Strengthen Application Resilience - **Oracle application services** — Reduce Costs And Increase Agility - **Hybrid human-AI workforce strategies** — Build A Hybrid Human-AI Team ### [Kyndryl Cloud Services](https://www.kyndryl.com/au/en/services/cloud) *Service* Simplifies cloud operations and transforms applications through managed hybrid multicloud services that support secure, scalable growth. Kyndryl Cloud Services help organizations manage hybrid multicloud environments and focus on innovation. Services include cloud consulting, migration, modernization, public and private cloud services, private cloud infrastructure as a service, modern operations, and managed cloud services. Automation, intelligent monitoring, and 24x7 support help streamline operations and support cloud transformation. - **Hybrid multicloud management** — Manage Hybrid Multicloud Environments - **Managed cloud services** — Manage Cloud Operations - **Cloud migration** — Move Workloads To Cloud - **Cloud modernization** — Modernize Cloud Applications - **Cloud security and scalability** — Strengthen Security And Scale - **Cloud consulting** — Plan Cloud Transformation - **Private cloud infrastructure as a service** — Use Private Cloud Infrastructure - **Public and private cloud services** — Choose Public Or Private Cloud ### [Kyndryl Cloud Uplift](https://www.kyndryl.com/au/en/services/cloud-uplift) *Service* Runs and modernizes IBM Power workloads in Microsoft Azure without requiring them to be rewritten or refactored. Kyndryl Cloud Uplift, formerly Skytap, provides services to modernize, migrate, manage, and operate IBM Power workloads on Microsoft Azure. It supports IBM i, AIX, Linux, and x86 workloads, which can run in Azure without rewriting or refactoring. - **Workload execution without rewriting or refactoring** — Run Workloads Without Refactoring - **IBM Power workload migration** — Move IBM Power Workloads To Azure - **IBM workload support** — Run IBM I, AIX, Linux, And X86 Workloads - **Workload management and operation** — Manage And Operate Azure Workloads ### [Digital Workplace Services](https://www.kyndryl.com/au/en/services/digital-workplace) *Service* Creates secure, connected workplaces that support collaboration, improve employee experiences, and enable work across virtual and physical environments. Kyndryl Digital Workplace Services help organizations create secure, connected workplaces for employees across remote, virtual, and physical environments. Services combine endpoint management, employee digital services and support, modern collaboration, and workplace consulting. An experience-led, measurable, data-driven approach integrates applications and data, simplifies workflows, and improves employee engagement. AI, analytics, and automation support proactive issue resolution and efficient operations. - **Secure hybrid workplace** — Enable Secure Work Across Environments - **Endpoint management** — Manage Workplace Endpoints - **Employee digital services and IT support** — Support Employees At IT Touchpoints - **Modern collaboration** — Promote Employee Collaboration - **Employee experience measurement** — Measure And Improve Employee Experience - **AI-powered workplace operations** — Automate Operations And Resolve Issues Proactively - **Workflow integration and simplification** — Integrate Applications And Simplify Workflows - **Desktop virtualization** — Provide Virtual Desktops - **Workplace consulting** — Develop Employee-Focused Workplaces ### [Kyndryl Mainframe Services](https://www.kyndryl.com/au/en/services/mainframe) *Service* Modernizes and manages IBM Z and IBM i environments to improve agility, resilience, security, and performance across hybrid clouds. Kyndryl Mainframe Services help organizations run, manage, transform, and optimize mission-critical applications in IBM Z and IBM i environments. Services include AI-enabled mainframe modernization, application management, managed infrastructure, and hyperscaler integration. They support continuous modernization and connect mainframe applications across hybrid cloud environments. - **Mainframe modernization** — Modernize Core Mainframe Environments - **Managed infrastructure services** — Manage Mainframe Infrastructure - **Application management** — Manage Mission-Critical Applications - **Hyperscaler integration** — Connect Mainframes Across Hybrid Clouds - **Mainframe environment optimization** — Optimize Mainframe Value And Performance ### [Kyndryl Network and Edge Services](https://www.kyndryl.com/au/en/services/network) *Service* Builds secure, resilient hybrid multicloud networks that connect users, applications, and data from core to edge. Kyndryl Network and Edge Services help organizations build secure, high-performing digital foundations for distributed applications, data, and users. Services span managed networks, WAN and campus LAN, private LTE and 5G, data center networking, and network modernization. They support hybrid multicloud environments with 5G-enabled edge and software-defined networking, AI-powered observability, Zero Trust security, and intelligent automation. - **5G edge and private LTE/5G** — Connect Edge And Private Networks - **Software-defined networking** — Adapt Networks Across The Enterprise - **Core-to-edge integration** — Connect Devices And Cloud Applications - **Hybrid cloud network integration and management** — Integrate And Manage Hybrid Networks - **Managed network services** — Manage Enterprise Network Environments - **Network modernization** — Modernize Network Foundations - **Carrier-neutral programmable networking** — Build Programmable Network Solutions - **AI-powered observability and intelligent automation** — Optimize Networks With AI Insights - **Zero Trust network security** — Secure Network Environments - **Resilient connectivity and application experiences** — Deliver Resilient Application Connectivity - **WAN services** — Connect Distributed Locations - **Data center networking** — Connect Data Center Environments - **Campus LAN services** — Support Campus Connectivity ### [Sovereignty services](https://www.kyndryl.com/au/en/services/sovereignty) *Service* Helps organizations scale innovation with greater speed and agility while reducing risk through built-in sovereignty. Kyndryl’s Sovereignty services provide built-in sovereignty to help organizations scale innovation with greater speed and agility and less risk. - **Built-in sovereignty** — Scale Innovation With Less Risk ### [Experience Management as a Service](https://www.kyndryl.com/au/en/services/digital-workplace/experience-management-as-a-service) *Service* Helps organizations understand service quality and value through employee and end-customer experiences. Experience Management as a Service measures services by assessing the quality and value of the experiences they provide to employees and end customers. - **Employee and customer experience measurement** — Measure Service Quality Through Experience ### [Policy as code](https://www.kyndryl.com/au/en/campaign/policy-as-code) *Service* Turns business rules and compliance requirements into enforceable AI guardrails to reduce risk and support consistent, traceable agent actions. Kyndryl Policy as Code translates business rules, compliance requirements, and operational policies into machine-readable guardrails for AI agents. These guardrails help agents act within approved boundaries and enforce enterprise policy at the point of action, including across multi-vendor environments. The approach supports oversight and traceability while helping reduce operational risk in regulatory workflows. - **Machine-readable policy guardrails** — Translate Rules Into Agent Guardrails - **Policy enforcement across the estate** — Enforce Policies Across The Estate - **Auditable agent actions** — Track Agent Actions And Reasons ## Sources - [Kyndryl](https://kyndryl.com) - [Kyndryl Consult](https://www.kyndryl.com/au/en/consulting) - [AI Innovation Labs](https://www.kyndryl.com/au/en/consulting/ai-innovation-lab) - [Cyber Resilience Services](https://www.kyndryl.com/au/en/services/cyber-resilience) - [Kyndryl Bridge](https://www.kyndryl.com/us/en/services/platform) - [Kyndryl Vital](https://www.kyndryl.com/au/en/services/vital) - [Kyndryl Collaborative](https://www.kyndryl.com/au/en/services/collaborative) - [AI and Data Services](https://www.kyndryl.com/au/en/services/data) - [Application Services](https://www.kyndryl.com/au/en/services/applications) - [Kyndryl Cloud Services](https://www.kyndryl.com/au/en/services/cloud) - [Kyndryl Cloud Uplift](https://www.kyndryl.com/au/en/services/cloud-uplift) - [Digital Workplace Services](https://www.kyndryl.com/au/en/services/digital-workplace) - [Kyndryl Mainframe Services](https://www.kyndryl.com/au/en/services/mainframe) - [Kyndryl Network and Edge Services](https://www.kyndryl.com/au/en/services/network) - [Sovereignty services](https://www.kyndryl.com/au/en/services/sovereignty) - [Experience Management as a Service](https://www.kyndryl.com/au/en/services/digital-workplace/experience-management-as-a-service) - [Policy as code](https://www.kyndryl.com/au/en/campaign/policy-as-code)