# Intelligent Technical Solutions - Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company - Industry: Managed IT - Market category: Managed IT Services (https://nowen.ai/category/managed-it-services) - Also in: Business VoIP Services - Delivery model: services - Location: Las Vegas, Nevada, United States - Website: https://itsasap.com - AI agent profile: https://nowen.ai/agents/itsasap-com - Front door on Boon: https://boon.ai/agents/itsasap-com (Become a supplier to Intelligent Technical Solutions through Boon) - Updated: 2026-11-09 - Directory: one of 23 AI agents in Managed IT (https://nowen.ai/industry/managed-it); one of 58 AI agents in Managed IT Services (https://nowen.ai/category/managed-it-services) - Read by AI assistants from: OpenAI, Perplexity, Amazon > Intelligent Technical Solutions helps businesses manage technology, strengthen cybersecurity, meet compliance requirements, and support growth. Intelligent Technical Solutions provides managed IT, cybersecurity, compliance, and AI support to businesses, particularly organizations with regulatory requirements. Its services include technology management, 24/7 security monitoring and incident response, compliance readiness and remediation, cloud and infrastructure support, and strategic technology planning. The organization serves clients across industries including healthcare, manufacturing, financial services, automotive, and nonprofits. **Mission:** Help businesses close the gap between the technology expertise they need and the expertise they can access, so technology supports their work and growth. ## Products & Services ### [Managed IT Services](https://www.itsasap.com/services/managed-it) *Service* Keep technology available and supported while reducing disruptions and giving your team more time to focus on business priorities. ITS manages and supports business technology through ongoing services designed to keep systems efficient, secure, and available. Depending on the plan, support includes a 24/7 help desk, emergency response, network and infrastructure monitoring, patching, endpoint protection, backup and disaster recovery, vendor management, and strategic IT planning. ITS documents the environment and deploys monitoring and security tools during onboarding, then provides continued support from a dedicated team. Local engineers can also provide onsite work. Managed IT plans include help desk support, Network Operations Center monitoring and maintenance, and vCIO strategy services. Backup and disaster recovery support includes protected copies, restore testing, and recovery planning. - Categories: Managed IT Services (https://nowen.ai/category/managed-it-services) - **24/7 help desk and technical support** — Get Help Around The Clock - **Endpoint and network security** — Strengthen Protection Across Your Environment - **Infrastructure monitoring and maintenance** — Catch Issues Before They Disrupt Work - **IT infrastructure and asset management** — Keep IT Systems Under Control - **Backup and disaster recovery** — Prepare To Restore Data And Systems - **Strategic IT planning and vCIO services** — Align IT Plans With Business Goals - **Ticket triage and ownership** — Keep Requests Owned Until They Close - **Backup verification and restore testing** — Verify Backups And Test Restores - **Recovery planning and priorities** — Set Recovery Priorities With Your Team - **Compliance support** — Prepare For Compliance Reviews - **Vendor contract and renewal management** — Manage Vendor Renewals - **Onboarding and environment documentation** — Transition Into Managed Support - **Vendor management** — Coordinate Technology Vendors - **Predictable monthly pricing** — Plan IT Costs More Predictably - **Recurring issue reduction** — Reduce Recurring Support Issues ### [Co-managed IT](https://www.itsasap.com/services/co-managed-it) *Service* Strengthen your internal IT team with added expertise, capacity, tools, and support so it can handle daily needs and focus on strategic initiatives. Co-managed IT is a long-term partnership between an organization’s internal IT team and ITS. It adds technical expertise, capacity, IT management, and automation tools without replacing internal staff. ITS can help with strategic planning, special projects, escalations, proactive support, after-hours coverage, and cybersecurity. Support is tailored to the organization’s needs, and the workforce can expand or contract as needed without a long-term contract. - Categories: Managed IT Services (https://nowen.ai/category/managed-it-services) - **Internal team augmentation** — Extend Your IT Team - **Escalation and proactive support** — Resolve Issues With Expert Backup - **After-hours IT coverage** — Cover IT Needs Around The Clock - **Cybersecurity support** — Strengthen Cybersecurity Defenses - **Strategic IT planning** — Align IT With Business Goals - **Specialist project support** — Move IT Projects Forward - **IT monitoring and automation tools** — Automate And Monitor IT Operations - **Security awareness training** — Train Users To Protect IT - **Help desk and ticketing support** — Streamline Employee IT Support - **Internal team coaching and mentorship** — Develop Your Internal IT Team - **Backup and infrastructure support** — Support Backups And Infrastructure - **Flexible support capacity** — Scale Support As Needs Change ### [Cybersecurity Services](https://www.itsasap.com/security-division) *Service* Reduce security gaps and respond to threats with continuous monitoring, expert guidance, incident support, and testing that shows where defenses need attention. Intelligent Technical Solutions provides cybersecurity services through executive advisory, defensive security, and offensive testing teams. The Gold Team delivers vCISO leadership, risk assessments, and compliance readiness; the Blue Team operates a 24/7 security operations center that monitors, investigates, contains, and responds to threats; and the Red Team conducts penetration testing to identify exposures. Services also include endpoint detection and response, ransomware protection, vulnerability management, email and network security, multifactor authentication, threat intelligence, security awareness training, incident response, and dark web monitoring. ITS offers incident response retainers and reactive breach response, ongoing security awareness programs, and penetration testing as a service. The SOC can work with supported tools already in place, while security specialists turn findings into practical plans and protection. - **24/7 security operations and threat monitoring** — Monitor And Investigate Threats Around The Clock - **Penetration testing** — Reveal Real-World Attack Paths - **Endpoint detection, investigation, and response** — Detect And Contain Endpoint Threats - **Incident response planning and support** — Prepare For And Respond To Incidents - **Breach containment and recovery** — Contain Breaches And Guide Recovery - **Application and API security testing** — Find Application And API Flaws - **Cloud security testing** — Expose Cloud Misconfigurations - **Network security testing** — Trace Network Attack Paths - **AI and LLM security testing** — Find Weaknesses In AI Systems - **Penetration testing as a service and fix validation** — Test Changes And Verify Fixes - **Security advisory and risk assessments** — Prioritize Risks And Plan Security Improvements - **Security awareness training** — Build Security Habits And Test Responses - **Training completion and compliance evidence** — Provide Dated Training Evidence - **Existing-tool integrations** — Keep Supported Security Tools In Use - **Post-incident documentation** — Document Actions And Support Future Reviews - **Social engineering testing** — Test Human And Process Defenses - **Hardware and operational technology testing** — Assess Connected Devices And OT - **Compliance readiness support** — Prepare Controls And Documentation For Audits - **Vulnerability management** — Identify And Prioritize Vulnerabilities - **Ransomware protection** — Prepare For Ransomware Threats - **Email and network security** — Monitor Email And Network Security Risks - **Multi-factor authentication** — Strengthen Account Access With MFA - **Threat intelligence** — Use Threat Intelligence To Guide Investigations - **Dark web monitoring** — Find And Act On Exposed Credentials ### [IT Compliance Consulting & Readiness Services](https://www.itsasap.com/compliance) *Service* Helps organizations identify applicable requirements, prioritize and close compliance gaps, and maintain controls and evidence for audits as rules change. ITS provides expert guidance and technical support to help organizations identify which compliance requirements apply, assess gaps, plan remediation, implement and operate controls, and prepare for audits and assessments. The service supports frameworks and regulations including HIPAA, CMMC, FTC Safeguards, SOC 2, PCI DSS, FINRA, NIST, ISO 27001, and other industry-specific requirements. Support can include vCISO leadership, policies and plans, risk management, evidence maintenance, and ongoing guidance as requirements change. - **Compliance gap assessments** — Identify And Prioritize Compliance Gaps - **Control implementation and operation** — Implement And Operate Required Controls - **Framework and requirement mapping** — Map Your Obligations To Frameworks - **Remediation roadmaps** — Turn Findings Into An Actionable Roadmap - **Compliance documentation and evidence** — Maintain Current, Mapped Evidence - **Audit and assessment support** — Prepare And Support Your Audit - **Virtual CISO leadership** — Extend Security Leadership And Oversight - **Ongoing compliance guidance** — Adapt Your Program As Requirements Change ### [SecureAI](https://www.itsasap.com/services/secureai) *Service* Help your organization see and manage AI use, equip teams with sanctioned AI tools, and scale AI adoption with controls aligned to your policies. SecureAI combines AI governance with a managed AI platform to help organizations understand existing AI use, establish policies and controls, and enable employees to use AI across the company. Its four-stage journey covers visibility, platform rollout, workflow implementation, and AI agents. Offerings include AI-use discovery and executive reporting, an Acceptable Use Policy, ITS SecureAI Chat with company-wide training, model and connector controls, usage budgets and reporting, custom AI workflows, and governed agents connected to business systems. - **AI usage discovery and visibility** — Reveal AI Use Across Your Organization - **Sanctioned AI platform deployment** — Equip Teams With Approved AI - **AI exposure reporting** — Identify AI-Related Data Exposure - **Model and connector allowlists** — Control Approved Models And Connectors - **Governed AI agents** — Connect Governed Agents To Business Systems - **AI acceptable use policy** — Set Clear Rules For AI Use - **Company-wide AI literacy training** — Train And Equip The Whole Team - **AI budgets and usage reporting** — Manage AI Budgets And Track Usage - **AI workflow implementation** — Build AI Workflows Around Business Needs - **AI subscription consolidation** — Consolidate AI Subscriptions Under One Contract ### [Cloud Services](https://www.itsasap.com/services/managed-it/cloud) *Service* Move business systems to the cloud to support secure access, remote collaboration, easier scaling, and lower hardware maintenance costs. ITS plans, migrates, manages, and supports cloud workloads on Microsoft Azure, Amazon Web Services, and Microsoft 365. The service covers virtual infrastructure and data storage, with support for the people using these systems. ITS assesses existing environments and moves data, applications, and systems to the cloud in stages, then handles infrastructure and software upkeep. Cloud services enable secure access to business files and systems and support remote collaboration, scalability, and reduced hardware maintenance costs. - **Cloud migration** — Move Systems To The Cloud - **Cloud infrastructure management** — Manage Cloud Infrastructure - **Cloud platform administration** — Support Key Cloud Platforms - **Secure, geo-redundant cloud storage** — Store Data On Protected Servers - **Remote cloud access and collaboration** — Enable Secure Work From Anywhere - **Cloud scalability** — Scale Licenses And Applications - **Reduced hardware maintenance costs** — Reduce Hardware Maintenance Costs ### [Data Analytics](https://www.itsasap.com/services/data-analytics) *Service* Turn existing business data into timely, actionable reports and insights that help teams make informed decisions, track performance, and reduce manual reporting work. ITS Data Analytics prepares and analyzes data from existing business applications, databases, cloud sources, and networks to create automated reports and dashboards. Using Microsoft Power BI, the service helps teams visualize information, measure KPIs, track progress toward goals, and uncover business trends and opportunities. Data processing and scrubbing can reduce redundancies, errors, and guesswork, while real-time updates give users timely information for decision-making. Data is connected to the Power BI reporting environment with client consent, and communication is fully encrypted. - **Automated reports and dashboards** — Automate Reporting And Dashboards - **Data preparation and analysis** — Reveal Trends And Opportunities - **Power BI data visualization** — Visualize Data From Existing Systems - **Real-time reporting and updates** — Access Timely Business Information - **Data scrubbing and processing** — Reduce Errors And Redundancies - **Decision-focused reporting** — Focus Reports On Decisions - **Secure data connection** — Control And Protect Data Access - **KPI and goal tracking** — Track KPIs And Progress ### [VoIP and business phone systems](https://www.itsasap.com/services/managed-it/voip) *Service* Keep business calls connected, route callers to the right people, and support communication from internet-connected devices. ITS provides cloud-based VoIP and business phone systems, managed alongside the network and connectivity they depend on. Businesses can keep their phone numbers, run calls from internet-connected devices, and route calls to the right staff. Systems can include call history, call recording and archiving, and rollover to employee cell phones when phone lines are down. VoIP can be provided through a physical receiver or software and can support video conferencing and mobile device integration. - Categories: Business VoIP Services (https://nowen.ai/category/business-voip-services) - **Cloud-based calling** — Make Calls Over The Internet - **Call routing** — Route Calls To The Right Staff - **Calls from internet-connected devices** — Run Calls From Connected Devices - **Call rollover to employee cell phones** — Forward Calls To Employee Cell Phones - **Call recording and archiving** — Record And Archive Client Calls - **Managed phone system and connectivity support** — Manage Phones And Their Circuit Together - **Business number retention** — Keep Your Existing Business Numbers - **Call history** — Keep Call History With Calls - **Video conferencing** — Support Video Conferences ### [Business Internet](https://www.itsasap.com/services/managed-it/business-internet) *Service* Get secure, consistent business connectivity with scalable bandwidth and failover options to help reduce downtime and keep operations moving. ITS provides business internet connectivity through DSL, coaxial, and fiber services. The service offers scalable, secure, consistent bandwidth and nationwide availability. Connectivity and failover options support businesses that need reliable access at offices, construction sites, and other locations, including sites without existing infrastructure. - **Secure, consistent bandwidth** — Maintain Secure, Consistent Bandwidth - **Connectivity failover** — Keep Connectivity Available With Failover - **Connection types** — Choose The Connection That Fits - **Scalable bandwidth** — Scale Bandwidth To Business Needs - **Site connectivity** — Connect Sites Without Existing Infrastructure - **Downtime reduction** — Reduce Connectivity-Related Downtime - **Nationwide service availability** — Access Nationwide Internet Service - **Connection quality improvement** — Improve Connection Quality ## Sources - [Intelligent Technical Solutions](https://itsasap.com) - [Managed IT Services](https://www.itsasap.com/services/managed-it) - [Co-managed IT](https://www.itsasap.com/services/co-managed-it) - [Cybersecurity Services](https://www.itsasap.com/security-division) - [IT Compliance Consulting & Readiness Services](https://www.itsasap.com/compliance) - [SecureAI](https://www.itsasap.com/services/secureai) - [Cloud Services](https://www.itsasap.com/services/managed-it/cloud) - [Data Analytics](https://www.itsasap.com/services/data-analytics) - [VoIP and business phone systems](https://www.itsasap.com/services/managed-it/voip) - [Business Internet](https://www.itsasap.com/services/managed-it/business-internet)