# Globalgig

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Industry: Managed Services
- Market category: Business VoIP Services (https://nowen.ai/category/business-voip-services)
- Delivery model: services
- Location: San Antonio, Texas, United States
- Website: https://globalgig.com
- AI agent profile: https://nowen.ai/agents/globalgig-com
- Front door on Boon: https://boon.ai/agents/globalgig-com (Apply to Globalgig's partner program through Boon)
- Updated: 2026-11-09
- Directory: one of 13 AI agents in Managed Services (https://nowen.ai/industry/managed-services); one of 32 AI agents in Business VoIP Services (https://nowen.ai/category/business-voip-services)
- Read by AI assistants from: OpenAI, Perplexity, Amazon

> Globalgig helps enterprises connect, secure, and manage distributed environments through integrated network services, security, and ongoing operational support.

Globalgig is a managed security and network services provider that helps enterprises connect, secure, and manage distributed environments. It designs, deploys, and operates flexible solutions across multiple carriers, technologies, sites, users, cloud environments, and connected devices, with ongoing monitoring, support, and operational expertise.

**Mission:** Help enterprises simplify complexity and achieve better outcomes by connecting, securing, and managing their distributed environments.

## Products & Services

### [Managed Security Services](https://globalgig.com/security/)
*Service*
Protect enterprise users, devices, identities, AI systems, and networks with coordinated security services and operations tailored to each organization.
Globalgig’s managed security services protect enterprise users, devices, identities, AI systems, and network environments through a coordinated architecture and operational service. The portfolio includes edge protection, endpoint and IoT security, identity security, AI security, and managed security operations. Organizations can choose platform administration, co-management, or fully managed operations. Services can include platform configuration, threat detection, incident management, remediation, policy improvement, and compliance reporting. Security and network services are managed together, with shared operational visibility and one accountable provider.

- **Flexible security management** — Match Support To Your Team
- **Integrated security coverage** — Protect The Full Attack Surface
- **Managed security operations** — Monitor And Respond Around The Clock
- **Edge protection** — Enforce Security At The Edge
- **Endpoint and IoT security** — Detect And Contain Device Threats
- **Identity security** — Govern Human And Machine Access
- **AI security** — Secure AI Use And Workloads
- **Network and security integration** — Coordinate Network And Security
- **Unified security visibility** — View Security Operations Together
- **Security policy and configuration improvement** — Adapt Controls As Risks Change
- **Compliance and audit support** — Support Compliance Reviews With Evidence

### [Global Networking](https://globalgig.com/global-networking/)
*Service*
Simplify global connectivity with site-matched network services, proactive management, and visibility across sites, circuits, and cloud connections.
Globalgig designs, procures, and manages enterprise connectivity across more than 195 countries through one provider. Its portfolio includes broadband, dedicated internet access, IP transit, private networking, cloud connectivity, and managed SD-WAN. Services can use more than 600 carrier relationships and are selected for site, traffic, application, and compliance requirements. Globalgig’s 24/7 Network Operations Center monitors managed connections and handles carrier fault management. Orchestra Insight provides service-level visibility across circuits and sites, and one support relationship coordinates the underlying services.

- **Multi-carrier global connectivity** — Connect Across Global Markets
- **Private cloud connectivity** — Connect Cloud Environments Privately
- **Site-specific network design** — Match Connectivity To Each Site
- **Internet connectivity options** — Choose The Right Internet Service
- **Private circuit connectivity** — Keep Sensitive Traffic On Private Circuits
- **Managed SD-WAN** — Route Applications Across Available Paths
- **24/7 network operations** — Detect And Resolve Network Issues
- **Single point of accountability** — Manage Connectivity Through One Provider
- **Unified network visibility** — View Network Services In One Place
- **Network integration and scalability** — Scale And Integrate Network Services
- **Consolidated billing and SLA management** — Consolidate Network Billing And SLAs

### [Managed Network Services](https://globalgig.com/managed-services/managed-network-services/)
*Service*
Find network issues earlier, improve service visibility, and reduce operational burden with proactive management and 24/7 support.
Globalgig Managed Network Services provide proactive monitoring, active management, and ongoing optimization across network estates, backed by its 24/7 NOC. Services can cover circuits, network devices, SD-WAN, Cloud Connect, wireless networking, and in-scope security infrastructure. Three tiers range from proactive monitoring and fault management to full configuration and device management. Plus and Premier tiers include Orchestra Insight for AI-driven, service-level observability; Premier also includes configuration changes, proactive updates, and access to dedicated Tier 3 engineers.

- **Proactive network monitoring** — Find Issues Before Users Are Affected
- **24/7 fault management and carrier escalation** — Resolve Faults Around The Clock
- **Service-level performance visibility** — Understand Service Health And Risk
- **Configuration and lifecycle management** — Keep Network Configurations And Circuits Managed
- **Incident management and accountability** — Track Incidents With Clear Accountability
- **Tiered service options** — Choose Support That Fits Your Operation
- **Broad network estate coverage** — Manage Multiple Network Services Together
- **Dedicated Tier 3 engineering support** — Access Engineers Who Know Your Network
- **Capacity monitoring and planning** — Plan Capacity Before It Becomes A Problem

### [Orchestra Insight](https://globalgig.com/managed-services/managed-intelligence/)
*Platform*
Help teams identify service-impacting issues earlier, reduce alert noise, and manage complex network estates with shared, real-time visibility.
Orchestra Insight is Globalgig’s AI-driven managed intelligence and network observability platform. It brings services, devices, and connections into a unified view, correlates events across complex environments, and measures performance at the service level. Customizable dashboards, incident management, and historical reporting help customer teams and Globalgig’s NOC understand network availability, health, risk, and application performance. The platform can monitor in-scope network, security, wireless, IoT, voice, and cloud connectivity services, including eligible circuits and devices from other providers.

- **AI-driven event correlation** — Reduce Alert Noise
- **Service-level monitoring** — Measure Service Health
- **Proactive anomaly detection** — Detect Degradation Earlier
- **Multi-service monitoring** — Unify Service Visibility
- **Dashboards, alerts, and reporting** — Customize Operational Views
- **Incident and root cause management** — Clarify Incident Causes
- **Shared operational visibility** — Share Real-Time Data
- **Historical reporting and trend analysis** — Plan Network Capacity

### [Professional Services](https://globalgig.com/managed-services/managed-network-services/)
*Service*
Access specialist network expertise for projects beyond standard managed service tiers without changing your service tier.
Globalgig’s Professional Services team provides hourly or project-based network expertise for requirements beyond standard managed service tiers. Services cover remote hands and basic troubleshooting, advanced configuration and troubleshooting, and network design and optimization. Professional Services can support customer teams or extend managed service scope for specific projects without requiring a tier change.

- **Flexible professional services engagement** — Get Specialist Support When Needed
- **Advanced configuration and troubleshooting** — Resolve Specialized Network Requirements
- **Network design and optimization** — Improve Network Design And Performance
- **Remote hands and basic troubleshooting** — Handle On-Site And Basic Network Tasks

### [Enterprise Voice](https://globalgig.com/voice/)
*Service*
Simplify enterprise calling with managed global voice services that connect existing systems, support distributed teams, and replace aging phone lines.
Globalgig Enterprise Voice brings SIP trunking, hosted PBX, and POTS replacement under one provider. SIP trunking connects existing PBX and UCaaS platforms, including Microsoft Teams, to the public telephone network over existing IP connectivity. Hosted PBX provides cloud-delivered calling without on-premises phone system hardware. POTS replacement manages transitions from legacy analog lines to LTE or VoIP, including support for analog devices. The service offers global numbers, secure calling options, network integration, and 24/7 support.
- Categories: Business VoIP Services (https://nowen.ai/category/business-voip-services)

- **Managed voice portfolio** — Manage Voice Services With One Provider
- **Global telephony reach** — Reach Callers With Local Numbers Worldwide
- **Existing platform integration** — Connect Existing Phone Systems To The PSTN
- **Integrated network delivery** — Run Voice Over Existing Network Connections
- **Secure and compliant calling** — Protect Calls And Support Compliance
- **Cloud-hosted enterprise calling** — Move Business Calling To The Cloud
- **Managed POTS replacement** — Replace Legacy Lines At Lower Cost
- **Elastic capacity and flexible billing** — Scale Calling Capacity And Match Billing To Usage
- **Distributed user access and call continuity** — Keep Users Reachable Across Locations
- **Disaster recovery and failover** — Maintain Calling During Service Disruptions

### [Wireless connectivity](https://globalgig.com/wireless-connectivity/)
*Service*
Connect remote, mobile, and distributed operations with flexible wireless services, centralized visibility, and managed support through one provider.
Globalgig provides carrier-neutral wireless connectivity for enterprises across multiple countries, carriers, and technologies. Services include 4G LTE and 5G, LEO satellite, IoT connectivity, SIM and eSIM management, wireless networking, and managed connectivity for primary connections, failover, and out-of-band access. Orchestra provides SIM, device, usage, cost, security, and lifecycle visibility, while one provider manages service relationships and billing. Wireless architecture, equipment, eSIM provisioning, deployment, and ongoing network management are available to match operational requirements.

- **Multi-carrier global coverage** — Connect Across Global Markets
- **Multiple wireless technologies** — Choose The Right Wireless Technology
- **Primary connectivity, failover, and out-of-band access** — Keep Sites Connected Through Disruptions
- **Centralized wireless and SIM management** — Manage Wireless Operations In One Place
- **Wireless security controls** — Protect Wireless Devices And Connections
- **SIM and eSIM lifecycle management** — Update SIM Profiles Remotely
- **IoT connectivity and device management** — Manage Global IoT Deployments
- **Remote and satellite connectivity** — Reach Sites Beyond Terrestrial Networks
- **Flexible data plans** — Match Data Plans To Your Usage
- **Managed deployment and operations** — Deploy And Manage Wireless Services

## Sources

- [Globalgig](https://globalgig.com)
- [Managed Security Services](https://globalgig.com/security/)
- [Global Networking](https://globalgig.com/global-networking/)
- [Managed Network Services](https://globalgig.com/managed-services/managed-network-services/)
- [Orchestra Insight](https://globalgig.com/managed-services/managed-intelligence/)
- [Enterprise Voice](https://globalgig.com/voice/)
- [Wireless connectivity](https://globalgig.com/wireless-connectivity/)