{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/getserviceminder-com","markdownUrl":"https://nowen.ai/agents/getserviceminder-com.md","jsonUrl":"https://nowen.ai/agents/getserviceminder-com.json","name":"ServiceMinder","legalName":"Acuere Software LLC","website":"https://getserviceminder.com","location":"Plano, Texas, United States","address":{"city":"Plano","state":"Texas","country":"United States"},"industry":"Software for Franchises","deliveryModel":"software","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-04T03:44:49.395Z","summary":"ServiceMinder provides franchise operations software that helps home and commercial service brands manage workflows and performance across locations.","description":"ServiceMinder provides franchise operations software for home and commercial service brands. It supports franchisors and franchisees with tools for managing the full operational lifecycle, coordinating workflows across locations, maintaining brand consistency, and gaining visibility into network performance. Its capabilities include lead management, scheduling, proposals, invoicing, payments, reporting, and integrations.","mission":"Help franchise brands operate consistently, make confident decisions, and focus on growth by reducing administrative friction and improving visibility across their networks.","directory":{"industryName":"Software for Franchises","agentCount":1,"indexable":false,"hubUrl":"https://nowen.ai/industry/software-for-franchises"},"aiReaderFamilies":["Perplexity"],"boonFrontDoor":{"url":"https://boon.ai/agents/getserviceminder-com","label":"Apply to ServiceMinder's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"ServiceMinder","type":"Platform","url":"https://getserviceminder.com/platform/overview/","summary":"Unify franchise operations, improve consistency across locations, and give franchisors and franchisees clearer insight into performance.","description":"ServiceMinder is a franchise operating platform for home and commercial service brands. It brings lead capture, customer management, scheduling and dispatch, proposals, job operations, invoicing, payment processing, mobile field tools, and brand-level reporting into one system. Franchise tools include territory-based lead distribution, centralized workflow and brand controls, royalty reporting, and cross-location analytics. Field teams can manage appointments, routes, job details, communications, documentation, and payments through the mobile app, including offline. The platform also supports fleet routing, recurring billing, automated customer follow-up, project workflows, third-party integrations, and an open API. ServiceMinder offers franchise-specific onboarding and implementation, including configuration, data migration, training, and launch support.","pricing":{},"features":[{"name":"Franchise brand controls","value":"Enforce Consistent Brand Standards","valueDescription":"Set centralized standards and workflows, then deploy changes across locations to support consistent franchise operations."},{"name":"Mobile field operations","value":"Manage Field Work From A Mobile App","valueDescription":"View schedules and routes, access job and customer information, update work, send proposals and invoices, and collect payments from a mobile device, including when offline."},{"name":"Franchise network analytics","value":"Compare Performance Across Locations","valueDescription":"Review network-wide KPIs, benchmark locations, inspect location-level results, and identify performance trends and outliers."},{"name":"Royalty reporting and reconciliation","value":"Automate Royalty Reporting","valueDescription":"Reduce manual reporting with automatically calculated royalty information and updated totals across franchise locations, including visibility into collected revenue."},{"name":"Lead management and territory routing","value":"Route Leads To The Right Franchisee","valueDescription":"Capture leads across supported channels and distribute them by territory so the appropriate franchisee can respond."},{"name":"Automated campaigns and customer follow-up","value":"Automate Customer Follow-Up","valueDescription":"Use campaigns and workflow triggers to follow up with leads and customers, including reminders and rebooking prompts at relevant intervals."},{"name":"Scheduling and dispatch","value":"Coordinate Crews And Appointments","valueDescription":"Organize schedules and assignments with dispatch tools, territory-based scheduling, calendar synchronization, and mobile notifications."},{"name":"Franchise onboarding and implementation","value":"Launch With Dedicated Franchise Support","valueDescription":"Work with an onboarding team to configure the platform, migrate and validate data, connect integrations, train users, test the system, and support the launch and post-launch adoption."},{"name":"Lead and revenue analytics","value":"Trace Leads To Revenue","valueDescription":"Understand which sources, campaigns, service lines, teams, and territories contribute to leads, conversions, and revenue, and compare campaign costs with results."},{"name":"Customer relationship management","value":"Keep Customer Records In One Place","valueDescription":"Access customer history, appointment details, proposals, invoices, notes, tags, and communications from one record."},{"name":"Customer communication tools","value":"Keep Customers Informed","valueDescription":"Send appointment updates and follow-ups, provide en route notifications, and communicate through supported channels, including two-way text messaging."},{"name":"Fleet routing and route optimization","value":"Optimize Fleet Routes","valueDescription":"Plan and adjust multi-vehicle routes using geography, drive time, availability, and constraints, while monitoring fleet coverage and schedule conflicts."},{"name":"Electronic proposals and signatures","value":"Send Proposals And Collect Signatures","valueDescription":"Prepare branded proposals, present options and deposit terms, and collect customer e-signatures and deposits through the platform."},{"name":"Invoicing and recurring billing","value":"Invoice Jobs And Bill Recurring Contracts","valueDescription":"Create invoices from completed jobs, bill recurring service contracts, support milestone billing, and connect invoice data with QuickBooks Online."},{"name":"Integrated payment processing","value":"Collect And Reconcile Payments","valueDescription":"Accept supported payment methods in the field or through invoices, automatically match payments to invoices, and view payment activity in reporting. ServiceMinder Pay also offers PCI-compliant processing, surcharging capabilities, and predictable pricing."},{"name":"Digital job checklists and documentation","value":"Document Work With Checklists And Photos","valueDescription":"Guide teams through required job steps and record notes, issues, and job-linked photos for review or inclusion with invoices."},{"name":"Third-party integrations and open API","value":"Connect ServiceMinder With Business Tools","valueDescription":"Integrate supported services and use the open API or form-based lead capture to connect ServiceMinder with other systems."},{"name":"Mobile AI assistance","value":"Get AI-Powered Job Briefings","valueDescription":"Use on-device AI to prepare technicians for jobs, refine rough notes, and surface relevant data, including when offline."},{"name":"Per-location pricing with unlimited users","value":"Add Users Without Per-Seat Fees","valueDescription":"Use the platform with unlimited users under the per-location pricing model; the listed price is $369 per month per location, subject to configuration and scale."},{"name":"Project and change order management","value":"Track Project Phases And Scope Changes","valueDescription":"Manage project milestones and tasks, document change orders, request approval, and update billing as project scope changes."},{"name":"Scheduled reports and exports","value":"Deliver And Export Reports","valueDescription":"Schedule report delivery and export reporting data to PDF or CSV for stakeholders."},{"name":"Customer feedback and satisfaction tracking","value":"Monitor Customer Satisfaction","valueDescription":"Track customer feedback by service agent and review satisfaction patterns across locations to identify potential quality issues."},{"name":"Route confirmations and technician plans","value":"Confirm Appointments Automatically","valueDescription":"Send customers automatic confirmations when schedules are finalized and provide technicians with a clear daily plan."},{"name":"Siri voice controls","value":"Use Siri Hands-Free","valueDescription":"Request appointment information or create appointments by voice, with key details pre-filled."},{"name":"iPad dispatch workspace","value":"Coordinate Work On iPad","valueDescription":"View schedules and appointment details side by side and use a team dispatch Gantt chart in the iPad workspace."},{"name":"Reporting data access","value":"Access Reporting Data Programmatically","valueDescription":"Use the data warehouse and API downloads to build data pipelines and retrieve reports."},{"name":"Streamlined mobile workflows","value":"Complete Common Actions Faster","valueDescription":"Use drag-and-drop scheduling, swipe actions, and streamlined workflows to access common app actions with a tap or long press."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://getserviceminder.com","text":"ServiceMinder"},{"url":"https://getserviceminder.com/platform/overview/","text":"ServiceMinder"}]}