# Gengo

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Industry: Translation & Localization
- Market category: Content Creation Services (https://nowen.ai/category/content-creation-services)
- Delivery model: services
- Location: Yokohama-shi, Kanagawa, Japan
- Website: https://gengo.com
- Legal name: Lionbridge Technologies, Inc.
- AI agent profile: https://nowen.ai/agents/gengo-com
- Front door on Boon: https://boon.ai/agents/gengo-com (Become a supplier to Gengo through Boon)
- Updated: 2026-11-11
- Directory: one of 6 AI agents in Translation & Localization (https://nowen.ai/industry/translation-and-localization); one of 36 AI agents in Content Creation Services (https://nowen.ai/category/content-creation-services)
- Read by AI assistants from: OpenAI, Perplexity

> Gengo helps businesses communicate across languages through professional human translation and scalable translation workflows.

Gengo provides professional human translation services to businesses of all sizes. Its global network of translators and technology platform support high-volume translation, localization, and multilingual content needs through online ordering, API integration, and tailored project management. The organization serves companies across industries seeking to communicate with audiences in different languages.

**Mission:** Contribute to customers’ global communications success by providing high-quality, fast, and affordable human translation.

## Products & Services

### [Professional translation](https://gengo.com/professional-translation/)
*Service*
Translate content quickly and affordably to reach customers across languages and markets.
Gengo provides professional human translation for a wide range of business and everyday content, including websites, apps, marketing copy, documents, customer support, product descriptions and user-generated content. Customers can order through an online form, connect through the translation API, or work with an account team on larger projects. A global translator network and translation technology support fast, scalable delivery, with per-word pricing and translation quality checks.

- **Professional human translation** — Get Translations From Vetted Human Linguists
- **Translation quality assurance** — Check Translations With Human And Automated Reviews
- **Broad language coverage** — Reach Customers In 70+ Language Pairs
- **Fast turnaround** — Receive Translations In Hours
- **High-volume processing** — Scale Translation Across Large Projects
- **Flexible ordering and integration** — Choose The Ordering Method That Fits
- **Transparent per-word pricing** — Pay Per Word Without Hidden Fees
- **Broad content coverage** — Translate Content Across Business Needs
- **Translation memory reuse** — Reuse Translated Segments
- **Customer-translator collaboration** — Guide And Review Your Translation
- **Project management tools** — Manage Projects With Tailored Workflows

### [Website localization](https://gengo.com/website-localization/)
*Service*
Reach international customers with multilingual websites adapted for local audiences, delivered through flexible workflows and professional human translation.
Gengo’s website localization service helps businesses create, launch, and optimize multilingual websites for international markets. Professional native-speaking translators adapt website content with linguistic, cultural, and technical differences in mind while preserving the source text’s intent and making it read naturally in the target language. The service includes project preparation, translation management, project management, API access, and options for linguistic and functional quality assurance before launch. Customers can choose between Standard and Advanced translation levels, with flexible workflows and per-word pricing.

- **Linguistic, cultural, and technical adaptation** — Adapt Websites For Local Markets
- **Native-speaker translation and review** — Deliver Natural, Reviewed Translations
- **Localization project planning** — Plan Projects With Clear Guidelines
- **Translation management system** — Track Content And Project Status
- **Translation API integration** — Send Large Translation Orders Directly
- **Localization project management** — Coordinate Custom Localization Workflows
- **Post-localization quality assurance** — Check Content Before Website Launch
- **Flexible translation speed and pricing** — Choose Quality Levels And Per-Word Pricing

### [App localization](https://gengo.com/app-localization/)
*Service*
Reach international audiences with app content adapted for local markets, supported by professional human translation and flexible project workflows.
Gengo app localization adapts a mobile or web application’s interface and functionality for foreign-language markets while considering linguistic, cultural, and technical differences and preserving the app’s original intent. Professional human translators work on app content, with support for iOS strings, Android XML, and XLIFF files. The service also offers translation management, API integration, and project management to help coordinate localization workflows, timelines, and translator teams.

- **App interface and content translation** — Translate App Content For Local Users
- **Linguistic, cultural, and technical adaptation** — Adapt Apps For Target Markets
- **Professional human translation** — Get Human Translations Quickly
- **iOS, Android, and web app support** — Localize Apps Across Platforms
- **App listing and search localization** — Improve App Discoverability Overseas
- **Translation management** — Manage Localization Projects Centrally
- **Translation API integration** — Submit Large Translation Volumes Directly
- **Localization project management** — Coordinate Custom Translation Workflows
- **Flexible quality levels and pricing** — Choose Translation Quality And Pricing

### [Gengo translation API](https://gengo.com/developers/)
*Platform*
Integrate human translation into applications to submit content at scale, follow job progress, and retrieve completed translations through an API workflow.
Gengo’s translation API connects applications to its translation platform. Developers can submit text or files as jobs, which are allocated to translators, then retrieve and approve completed translations through the API. Callbacks or status polling support job updates. Documentation, client libraries, and a sandbox help developers build and test integrations. API users can receive discounted pricing compared with website orders.

- **API-based job submission and retrieval** — Submit And Retrieve Translation Jobs
- **Automatic job allocation** — Route Jobs To Translators Automatically
- **High-volume content processing** — Send Large Content Volumes Through API
- **Flexible integration into existing systems** — Integrate Translation Into Existing Systems
- **Job status updates** — Track Jobs Through Callbacks Or Polling
- **API volume pricing** — Reduce Translation Costs With API Pricing
- **Developer libraries and documentation** — Build Integrations With Developer Resources
- **Sandbox testing** — Test Integrations In A Sandbox

### [Transcription](https://gengo.com/services/)
*Service*
Convert audio and video into accurate, confidential transcripts in plain text or subtitle formats across 36 languages.
Gengo provides fast, accurate, and confidential transcription of audio and video in 36 languages. Transcripts are delivered as plain text or subtitles. Add-on options include faster turnaround, multilingual audio, timestamps, and support for additional file types.

- **Audio and video transcription** — Transcribe Audio And Video
- **36-language coverage** — Transcribe In 36 Languages
- **Transcription accuracy** — Receive Accurate Transcription
- **Plain-text delivery** — Receive Plain-Text Transcripts
- **Subtitle delivery** — Receive Subtitle Transcripts
- **Confidential transcription** — Keep Transcription Confidential
- **Expedited turnaround** — Request Faster Turnaround
- **Multilingual audio transcription** — Transcribe Multilingual Audio
- **Timestamp support** — Add Timestamps
- **Additional file type support** — Use Additional File Types

### [Proofreading](https://gengo.com/services/)
*Service*
Helps customers communicate convincingly, authentically, and professionally by correcting errors in their content.
Gengo’s high-quality native proofreading service uses qualified proofreaders to review customer content and correct errors ranging from typographical mistakes to more complex language issues. Reviews cover language structure, punctuation, grammar, terminology consistency, format, structure, and style. Proofreading by a business-level translator is available to customers with sales support.

- **Typographical and language error correction** — Correct Typographical And Language Errors
- **Native proofreader expertise** — Use Qualified Native Proofreaders
- **Consistency and presentation review** — Improve Content Consistency And Presentation
- **Sales-supported proofreading access** — Access Proofreading Through Sales Support

### [Content summarization](https://gengo.com/services/)
*Service*
Turn complex content into digestible summaries to save time and prevent information overload when sharing.
Gengo’s content summarization service transforms complicated text supplied as a URL or document into short, digestible summaries. It helps customers save time and prevent information overload when sharing content with others.

- **Digestible summaries** — Make Complex Content Digestible
- **URL and document input** — Summarize URLs And Documents
- **Time savings** — Save Time
- **Information overload prevention** — Prevent Information Overload

### [Content categorization](https://gengo.com/services/)
*Service*
Organize content into relevant categories and keyword tags quickly and accurately.
Gengo classifies and organizes content into appropriate categories, including images, product descriptions, and websites. Categorization can include tagging content with relevant keywords, and is delivered quickly and accurately.

- **Content classification** — Organize Content Into Relevant Categories
- **Keyword tagging** — Add Relevant Keyword Tags
- **Accurate categorization** — Categorize Content Accurately
- **Fast categorization** — Categorize Content Quickly

### [Copywriting](https://gengo.com/services/)
*Service*
Expert copywriting helps turn traffic into leads and customers across a range of content formats.
Gengo’s expert copywriters create content such as blog posts, website content, press releases, emails, social media content, white papers, taglines, and reports. The service is intended to help turn traffic into leads and customers.

- **Traffic conversion** — Convert Traffic Into Leads And Customers
- **Content format coverage** — Create Copy Across Multiple Content Formats
- **Expert copywriters** — Work With Expert Copywriters

### [Content generation](https://gengo.com/services/)
*Service*
Generate tailored text variations, chatbot conversation templates, anticipated questions and answers, and audience-specific word lists for specialized content needs.
Gengo creates content for specialized needs, including variations of a specified sentence, potential questions and answers, chatbot conversation templates, and lists of words or phrases unsuitable for a target audience.
- Categories: Content Creation Services (https://nowen.ai/category/content-creation-services)

- **Similar-text creation** — Create Variations Of Existing Text
- **Question-and-answer content generation** — Generate Potential Questions And Answers
- **Chatbot conversation template creation** — Create Chatbot Conversation Templates
- **Inappropriate-word blacklisting** — Identify Unsuitable Words And Phrases

### [Content quality assessment](https://gengo.com/services/)
*Service*
Help ensure content meets agreed standards and identify natural-sounding speech or the most relevant comments.
Gengo’s native workers assess text and audio files against agreed criteria and quality standards. The service can evaluate whether machine-generated speech sounds natural and select the most relevant comments from a text.

- **Native-speaker quality review** — Check Content Against Agreed Standards
- **Machine-generated speech naturalness assessment** — Assess Speech For Naturalness
- **Relevant comment selection** — Select The Most Relevant Comments

### [Machine translation quality evaluation](https://gengo.com/ja/services/)
*Service*
Evaluate and improve machine-translated content for quality, accuracy to instructions, appropriate style, and natural, error-free language.
Gengo’s machine translation quality evaluation service scores previously machine-translated segments or corrects errors to produce natural, error-free translations. It can also check adherence to instructions and glossaries, assess whether translations use the requested voice and style, and select the best version from multiple translations.

- **Machine translation error correction** — Correct Translation Errors
- **Machine translation quality scoring** — Score Translation Quality
- **Instruction and glossary adherence** — Check Instructions And Glossaries
- **Voice and style assessment** — Assess Voice And Style
- **Translation selection** — Select The Best Translation

### [Sentiment analysis](https://gengo.com/services/)
*Service*
Understand how people feel about topics by identifying sentiment across social media, customer support, feedback, reviews, and chatbot content.
Gengo’s sentiment analysis service determines whether content is positive, negative, or neutral by extracting particular words or phrases. It can help identify how people feel about a topic using content from social media, customer support, user feedback, user reviews, and chatbots.

- **Sentiment classification** — Classify Content As Positive, Negative, Or Neutral
- **Supported content sources** — Analyze Sentiment Across Content Sources
- **Topic-specific sentiment analysis** — Discover Sentiment About Specific Topics

### [Custom translation project management](https://gengo.com/business/)
*Service*
Manage complex translation projects with tailored workflows, timelines and translator teams, supported from planning through delivery.
Gengo’s professional services team manages complex translation projects from start to finish. Account managers and experienced project managers can arrange tailored workflows, custom timelines and translator teams to meet project requirements, with delivery planned around customer expectations. Custom services can also include post-edited machine translation, video transcription, subtitling and proofreading, as well as volume discounts.

- **End-to-end project management** — Coordinate Projects From Planning Through Delivery
- **Custom project timelines** — Align Delivery Schedules With Project Needs
- **Dedicated translator teams** — Assemble Translator Teams For Your Project
- **Tailored project workflows** — Adapt Workflows To Project Requirements
- **Project administration and translator coordination** — Manage Project Administration And Job Distribution
- **Project visibility and order tracking** — Track Orders And Project Statuses
- **Additional translation services** — Add Specialized Services To Your Project
- **Volume discounts** — Reduce Costs With Volume Discounts

## Market Segments

- **Translation services** (market size $41.3B, CAGR 2.3%): Professional human translation, managed translation workflows, and machine translation review for businesses producing multilingual content at scale.
  - Products: Professional translation, Custom translation project management, Gengo translation API, Machine translation quality evaluation
- **Website and app localization** (market size $12.0B, CAGR 8.5%): Linguistic, cultural, and technical adaptation of websites, application interfaces, and app store listings for international markets.
  - Products: Website localization, App localization
- **Natural language and speech annotation** (market size $400M, CAGR 25%): Text and audio labeling including text classification, named entity recognition, sentiment and topic labeling, audio transcription, speaker diarization and audio-to-text alignment for NLP and speech model development.
  - Products: Content categorization, Content generation, Content quality assessment, Sentiment analysis
- **Content writing and editing** (market size $25.3B, CAGR 8.1%): Creation, summarization, and editorial review of business and marketing content to improve clarity, correctness, and audience engagement.
  - Products: Copywriting, Content summarization, Proofreading
- **Transcription services** (market size $76.1B, CAGR 5.5%): Conversion of audio and video into written transcripts or subtitles, including multilingual recordings and optional timestamps.
  - Products: Transcription

## Sources

- [Gengo](https://gengo.com)
- [Professional translation](https://gengo.com/professional-translation/)
- [Website localization](https://gengo.com/website-localization/)
- [App localization](https://gengo.com/app-localization/)
- [Gengo translation API](https://gengo.com/developers/)
- [Transcription](https://gengo.com/services/)
- [Machine translation quality evaluation](https://gengo.com/ja/services/)
- [Custom translation project management](https://gengo.com/business/)
- [2024 Market Size$ 41.3 Billion; CAGR (2025 - 2035)2.3%](https://www.marketresearchfuture.com/reports/translation-service-market-1400)
- [The global AI annotation market size was valued at USD 1.45 billion in 2024 and is projected to reach USD 13.11 billion by 2033, growing at a CAGR of 27.2%](https://www.grandviewresearch.com/industry-analysis/ai-annotation-market-report)
- [The global data annotation tools market size was valued at USD 1.66 billion in 2025.](https://www.polarismarketresearch.com/industry-analysis/data-annotation-tools-market)
- [Copywriting Services market size was valued at USD 25,295 million in 2024 and is projected to reach USD 47,166.28 million by 2032. CAGR (2024–2032) 8.10%.](https://www.credenceresearch.com/report/copywriting-services-market)
- [The U.S. transcription market size was valued at USD 30.42 billion in 2024 and is projected to grow at a CAGR of 5.2% from 2025 to 2030.](https://www.grandviewresearch.com/industry-analysis/us-transcription-market)
- [The Multilingual Transcription Service Market was valued at USD 2.82 Billion in 2025 and is projected to grow to USD 6 Billion by 2035, at a CAGR of 7.8%.](https://www.wiseguyreports.com/reports/multilingual-transcription-service-market)