{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/fullstory-com","markdownUrl":"https://nowen.ai/agents/fullstory-com.md","jsonUrl":"https://nowen.ai/agents/fullstory-com.json","name":"Fullstory, Inc","nickname":"Fullstory","website":"https://www.fullstory.com","industry":"Digital Experience","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:23:48.937Z","summary":"Global software company delivering a digital experience intelligence platform to understand and optimize user experiences.","description":"Fullstory is a global software company that provides a digital experience intelligence platform to help organizations understand and optimize how users interact with websites and apps. The company emphasizes excellence and humanity in its work, fosters a culture of ownership, clear communication, and adaptability, and focuses on privacy and data governance while serving teams across product, engineering, marketing, and operations.","mission":"We strive to bring excellence and humanity to everything we do","directory":{"industryName":"Digital Experience","agentCount":20,"indexable":true,"hubUrl":"https://nowen.ai/industry/digital-experience"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/fullstory-com","label":"Apply to Fullstory, Inc's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Customer Journey","type":"Product","url":"/platform/analytics/","summary":"Enhance user experience by identifying and addressing customer journey friction points.","description":"Uncover digital behaviors to remove friction and improve user experience.","pricing":{},"features":[{"name":"Customer Behavior Analytics","value":"Enhances User Experience","valueDescription":"Gain insights into user actions, identify pain points, and optimize the overall customer experience."},{"name":"Session Replay","value":"Diagnoses User Issues","valueDescription":"Understand user interactions in real-time, enabling quick resolutions for improved satisfaction."},{"name":"Product Analytics","value":"Informs Product Development","valueDescription":"Analyze how users engage with products, leading to data-driven improvements and feature optimizations."},{"name":"Journey Mapping","value":"Clarifies Customer Journeys","valueDescription":"Create comprehensive visual maps of customer interactions, spotlighting areas for improvement."},{"name":"Mobile App Analytics","value":"Optimizes Mobile User Experience","valueDescription":"Identify patterns and issues specific to mobile applications, ensuring seamless user interactions."},{"name":"Sentiment Signals","value":"Proactively Addresses Issues","valueDescription":"Identify and resolve user pain points in real-time, improving customer satisfaction and retention."}]},{"name":"Fullcapture","type":"Product","url":"/platform/autocapture/","summary":"Capture comprehensive behavioral data seamlessly for informed decision-making.","description":"Fullcapture provides a complete, privacy-first record of every user interaction, forming a trustworthy data foundation for insights and AI.","pricing":{},"features":[{"name":"Privacy-first Recording","value":"Ensures User Data Safety","valueDescription":"Fullcapture safeguards user information by ensuring no personally identifiable information (PII) is recorded, complying with rigorous privacy standards."},{"name":"Trusted AI Foundation","value":"Empowers Data-Driven Decisions","valueDescription":"Utilizes AI to deliver actionable insights based on accurate behavioral data, helping teams make better strategic decisions."},{"name":"Effortless Data Capture","value":"Saves Engineering Resources","valueDescription":"Reduces the need for manual tagging and allows teams to focus on analysis instead of data collection."},{"name":"AI-Driven Behavioral Signals","value":"Unlocks Optimization Opportunities","valueDescription":"Utilizes AI to surface crucial pain points in user interactions, enabling teams to proactively address issues for improved engagement."},{"name":"Retroactive Insights","value":"Provides Comprehensive Context","valueDescription":"Offers the ability to revisit captured data and derive insights that inform and enhance future decisions."},{"name":"Real-Time Flexibility","value":"Maintains Continuous Data Flow","valueDescription":"Allows for consistent data capture even as applications evolve, ensuring no loss in valuable insights."}]},{"name":"StoryAI","type":"Platform","url":"https://www.fullstory.com/platform/storyai/","summary":"Leverage AI agents to unlock actionable insights and transform user experiences effortlessly.","description":"Meet StoryAI, Fullstory’s AI agents powering the platform. StoryAI turns raw behavioral data into actionable insights, helping teams make informed decisions and enhance user experiences in real-time.","pricing":{},"features":[{"name":"Ask StoryAI","value":"Get Proactive Insights","valueDescription":"Helps teams understand user behavior by providing context-aware answers without the need for digging through dashboards."},{"name":"Summaries","value":"Instantly Understand User Behavior","valueDescription":"This feature saves significant time and improves decision-making by highlighting user struggles without the need for extensive session replays."},{"name":"Opportunities","value":"Identify Growth Areas","valueDescription":"Allows teams to act before revenue is affected by highlighting potential conversion blockers and other opportunities for improvement."},{"name":"AI Integration","value":"Enhanced Decision Making","valueDescription":"Ensures that insights generated are based on comprehensive data rather than general assumptions."},{"name":"Behavioral Data Utilization","value":"Act on User Behavior Instantly","valueDescription":"This allows teams to respond to user needs or issues as they occur, reducing friction and enhancing user experiences."}]},{"name":"Guides and Surveys","type":"Product","url":"/platform/guides-surveys/","summary":"Enhances user experience through targeted in-app guidance and real-time feedback collection.","description":"Guides and Surveys is a solution for targeted in-product guidance and feedback, enabling product tours, contextual feedback, and improvement validation.","pricing":{},"features":[{"name":"Contextual Feedback Collection","value":"Capture Valuable User Insights","valueDescription":"By integrating feedback collection directly into the user experience, teams gain actionable insights that connect directly to user sessions, allowing them to understand issues in context."},{"name":"In-product Guidance","value":"Provide Real-Time User Assistance","valueDescription":"Empower teams to utilize behavioral insights to create dynamic product tours and tutorials that assist users at the exact moment of need, enhancing overall product adoption."},{"name":"Validation of Improvements","value":"Ensure Effective Changes","valueDescription":"Every improvement is backed by data, allowing teams to measure the impact of their changes in real time and make informed decisions for future enhancements."},{"name":"Targeted Guidance","value":"Engage Users at Key Moments","valueDescription":"By targeting users based on their actions, teams can provide immediate support and information, which leads to increased satisfaction and reduced friction."},{"name":"Smart Tips","value":"Eliminate Potential Bottlenecks","valueDescription":"Target users at critical points in their experience with helpful suggestions, preventing frustrations from escalating and enhancing usability."},{"name":"Hotspot Beacons","value":"Draw Attention to Key Features","valueDescription":"Through hotspot beacons, users are gently nudged towards important functionalities, minimizing the learning curve and maximizing engagement."}]},{"name":"Fullstory Workforce","type":"Platform","url":"/platform/workforce/","summary":"Enhance employee productivity through seamless workflows and optimized internal processes.","description":"Fullstory Workforce is a platform to improve employee experience, accelerate internal workflows, and speed up internal support.","pricing":{},"features":[{"name":"Employee Experience","value":"Enhance Employee Productivity","valueDescription":"Facilitates better collaboration and efficiency by providing insights into actual tool usage and addressing friction points."},{"name":"Workflow Efficiency","value":"Identify and Fix Workflow Noise","valueDescription":"Reveals inefficiencies in workflow, enabling teams to optimize processes and increase overall productivity."},{"name":"Support Acceleration","value":"Resolve Issues Faster","valueDescription":"Equips IT with actionable insights, enabling quicker response times and reduced support ticket volumes."},{"name":"Real-Time Insights","value":"Enhance Decision-Making","valueDescription":"Enables swift identification of tool inefficiencies and enhances adaptability for internal processes."},{"name":"Privacy Compliance","value":"Maintain Trust","valueDescription":"Allows organizations to gather insights without compromising employee privacy, fostering a trustworthy work environment."}]},{"name":"Fullstory Anywhere","type":"Platform","url":"/platform/anywhere/","summary":"Unlock insights and deliver personalized experiences using a comprehensive data ecosystem.","description":"Fullstory Anywhere provides a data ecosystem, tech stack enrichment, and real-time personalization to activate data across touchpoints.","pricing":{},"features":[{"name":"Data Ecosystem","value":"Integrate Behavioral Insights","valueDescription":"Blend Fullstory’s behavioral data with your existing systems to get a complete view of customer interactions and deliver personalized experiences."},{"name":"Real-Time Personalization","value":"Deliver Personalized Experiences","valueDescription":"Use real-time behavioral signals to adjust website content, trigger campaigns, and offer tailored suggestions, ensuring users receive relevant experiences when they need them."},{"name":"Tech Stack Enrichment","value":"Enhance Existing Tools","valueDescription":"Empower teams to make data-driven decisions by seamlessly integrating Fullstory's behavioral insights into your tech stack for smarter analyses and actions."},{"name":"Auto-stream Behavioral Data","value":"Capture Without Manual Tags","valueDescription":"Stream structured behavioral data into your systems automatically to support audience building, personalization, and attributions without requiring developer support."},{"name":"Fraud Detection","value":"Detect and Prevent Fraud","valueDescription":"Use live behavioral data to identify and mitigate fraudulent activities promptly, ensuring secure user engagements."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://www.fullstory.com","text":"Fullstory, Inc"},{"url":"/platform/analytics/","text":"Customer Journey"},{"url":"/platform/autocapture/","text":"Fullcapture"},{"url":"https://www.fullstory.com/platform/storyai/","text":"StoryAI"},{"url":"/platform/guides-surveys/","text":"Guides and Surveys"},{"url":"/platform/workforce/","text":"Fullstory Workforce"},{"url":"/platform/anywhere/","text":"Fullstory Anywhere"}]}