# Fiddler AI *Also known as Fiddler* - Website: https://fiddler.ai - Location: Palo Alto, California, United States - AI agent profile: https://nowen.ai/agents/fiddler-ai - Industry: Enterprise AI > Fiddler AI provides an enterprise AI observability, governance, and safety-control platform for AI agents and predictive models. Fiddler AI provides an enterprise AI governance, observability, and risk-management platform that helps organizations oversee first-party, third-party, and coding AI agents and predictive models across the lifecycle. The platform offers continuous in-environment evaluation, end-to-end visibility, real-time policy enforcement, and auditable governance to promote safe, compliant, and cost-conscious AI deployments. Serving industries such as finance, healthcare, and government, Fiddler AI emphasizes protective data practices, bias and risk mitigation, and the ability to monitor AI behavior with unified dashboards and audit trails. By enabling organizations to measure performance, control risk, and demonstrate compliance, Fiddler AI supports responsible AI at scale. **Mission:** To build trust into AI by delivering end-to-end visibility, governance, and guardrails that enable safe, responsible, and scalable AI deployments. ## Products & Services ### [Fiddler AI Control Plane](https://www.fiddler.ai/control-plane) *Platform* Achieve governance, observability, and compliance for AI systems at enterprise scale. - **Agentic Observability** — Gain Full Visibility of AI Agents - **AI Governance and Compliance** — Maintain Regulatory Compliance - **Policy Enforcement** — Instantly Enforce AI Policies - **Unified AI Observability** — Centralize Observability - **Centor Models** — Implement Real-Time Policy Enforcement - **Continuous Evaluations** — Ensure Persistent Performance Validation - **Real-time Guardrails** — Enforce Safety Standards - **Root Cause Analysis** — Pinpoint Failures Quickly - **ML Observability** — Optimize AI Solutions at Scale - **Multi-Tenant Deployment** — Enable Scalability Across Organizations - **OpenTelemetry Integration** — Facilitate Seamless Integration ### [Fiddler AI Governance, Risk Management, and Compliance (GRC)](https://www.fiddler.ai/ai-governance-risk-compliance) *Product* Ensure comprehensive oversight and compliance for AI systems within your organization. - **AI Risk Identification and Mitigation** — Identify And Mitigate AI Risks - **Audit Trails and Documentation** — Generate Comprehensive Audit Trails - **Regulatory Alignment** — Ensure Regulatory Compliance - **Fairness and Bias Monitoring** — Monitor Fairness Metrics - **Real-Time Policy Enforcement** — Enforce Governance Policies Instantly - **Human-in-the-Loop Governance** — Implement Human Oversight - **Ethical AI Practices** — Promote Ethical AI Use ### [Fiddler Government Solutions](https://www.fiddler.ai/solutions/government) *Solution* Provides secure, compliant AI solutions for government operations, ensuring trust and efficiency. - **Government-Grade Governance** — Ensures Compliance and Accountability - **Secure Deployment Options** — Ensures Data Protection - **Policy Enforcement** — Mitigates Risks in Real-Time - **Petabyte-Scale Government Observability** — Monitors High-Volume Data Efficiently - **Continuous Evaluations** — Ensures Consistent Performance - **AI Governance, Risk Management, and Compliance** — Streamlines Regulatory Processes - **Agentic Observability** — Provides Comprehensive Insights ### [Fiddler Financial Services Solutions](https://www.fiddler.ai/solutions/financial-services) *Solution* Enhance financial operations with complete visibility, governance, and compliance for AI agents. - **In-Product Guardrails for Risk** — Implement Real-Time Risk Mitigation - **End-to-End Monitoring for Financial Workflows** — Deliver Comprehensive Workflow Insights - **Regulatory-Ready Audit Trails** — Facilitate Compliance with Ease - **Continuous Evaluations** — Optimize AI Performance Continuously - **Unified Dashboard Insights** — Consolidate Operational Visibility ### [Fiddler Healthcare Solutions](https://www.fiddler.ai/solutions/healthcare) *Solution* Enables safe and efficient deployment of AI in healthcare settings with compliance and governance. - **Compliance-Aligned Auditing** — Ensures Regulatory Compliance - **Safe Clinical Agents** — Enhances Patient Safety - **Real-Time Guardrails** — Prevents Data Breaches - **Agentic Observability** — Ensures Operational Efficiency - **Custom Evaluations** — Maximizes Model Performance ### [Fiddler Insurance Solutions](https://www.fiddler.ai/solutions/insurance) *Solution* Enhance compliance and mitigate risks in insurance through robust AI governance and observability. - **NAIC Compliance Support** — Ensure Regulatory Compliance - **Real-Time Guardrails for Policy Workflows** — Block Harmful Outputs - **Agentic Observability** — Monitor AI Performance - **AI Risk Management** — Identify and Mitigate AI Risks ## Market Segments - **AI governance and compliance** (market size $620M, CAGR 35.3%): Frameworks and controls to govern AI assets, manage model risk, enforce policies, ensure explainability and auditability, and support regulatory compliance. - **Model and agent observability** (market size $1.2B, CAGR 28%): End-to-end monitoring and diagnostic capabilities for models and autonomous agents across development and production to measure performance, drift, and root cause. - **Runtime policy enforcement and guardrails** (market size $1.5B, CAGR 30%): Real-time enforcement of policies and guardrails that prevent harmful outputs, data leakage, and enforce enterprise rules during model and agent execution. - **Risk, audit, and regulatory compliance** (market size $34.0B, CAGR 3.9%): Services that assess and remediate risk, enhance internal controls, support internal and external audits, and ensure regulatory and IT security compliance. ## Who do we serve ### Financial Services And Lending Financial services firms needing AI governance, compliance, and risk controls at scale. - Industries: Financial Services, Banking, FinTech - Geography: North America, Europe - Pain points: Regulatory risk, policy enforcement gaps, auditing AI deployments, high governance costs - Business goals: Ensure compliant AI usage, reduce risk, scale governance across AI lifecycle - Positioning: A scalable AI governance platform enabling auditable, policy-driven AI in financial services across lending, cards, wealth, and trading. ### Government And Defense AI Programs Government agencies needing secure, auditable AI governance and risk controls. - Industries: Public Sector, Defense, Intelligence - Geography: Global - Pain points: Security, mission-critical reliability, policy compliance, risk controls - Business goals: Secure AI deployments, ensure regulatory compliance, protect sensitive data - Positioning: Enables mission-critical governance, observability, and risk controls for government AI deployments while maintaining security and regulatory compliance. ### Customer Experience Leaders Technology-enabled enterprises needing safe AI-powered customer interactions. - Industries: Technology, Retail, Travel, Services - Geography: Global - Pain points: Inconsistent agent performance, regulatory compliance in CX, lack of observability across channels - Business goals: Improve customer satisfaction, optimize conversations, increase retention - Positioning: Provides observable, compliant, and safe AI-powered customer experiences at scale. ### Lifetime Value Optimization Retail and subscription businesses focusing on maximizing customer lifetime value. - Industries: Retail, Ecommerce, Consumer Goods, Subscriptions - Geography: Global - Pain points: Churn, low engagement, suboptimal pricing, poor personalization - Business goals: Maximize CLV, retention, pricing effectiveness - Positioning: Offers data-driven personalization and pricing oversight to optimize customer lifetime value at scale.