# DQE

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Industry: Telecommunications
- Market category: Business VoIP Services (https://nowen.ai/category/business-voip-services)
- Delivery model: services
- Location: Pittsburgh, Pennsylvania
- Website: https://dqe.com
- AI agent profile: https://nowen.ai/agents/dqe-com
- Front door on Boon: https://boon.ai/agents/dqe-com (Apply to DQE's partner program through Boon)
- Updated: 2026-11-11
- Directory: one of 66 AI agents in Telecommunications (https://nowen.ai/industry/telecommunications); one of 32 AI agents in Business VoIP Services (https://nowen.ai/category/business-voip-services)
- Read by AI assistants from: OpenAI

> DQE provides resilient connectivity infrastructure and managed services to businesses, carriers, government agencies, and educational institutions.

DQE is a regional connectivity provider serving businesses, carriers, government agencies, and educational institutions. It builds and operates resilient fiber infrastructure and provides network and managed services, supported by local engineering teams and round-the-clock network operations. The organization focuses on reliable service, responsive support, and infrastructure that helps customers and communities stay connected.

**Mission:** To be the most trusted connectivity partner for businesses and keystone institutions in our community by relentlessly setting the standard for service and reliability.

## Products & Services

### [CommunicationsPro](https://dqe.com/communicationspro/)
*Service*
Unifies business communications while offering flexible deployment, continued use of existing phone systems, and support for critical safety lines.
CommunicationsPro brings business voice, video, and messaging together over DQE’s enterprise-grade fiber network. Options include a cloud phone system, SIP trunking for existing PBX systems, Microsoft Teams calling, and FCC-compliant POTS replacement for safety lines and alarms. DQE manages design, number porting, installation, handset provisioning, and ongoing monitoring, with local engineers and a Pittsburgh-based 24/7 NOC. Businesses can manage the system through a secure user portal.
- Categories: Business VoIP Services (https://nowen.ai/category/business-voip-services)

- **Unified communications** — Bring Business Communications Together
- **POTS replacement for safety systems** — Keep Critical Safety Systems Connected
- **Flexible deployment options** — Choose The Setup That Fits
- **PBX connectivity and scalable calling** — Keep Existing Phone Systems And Scale Calling
- **Fiber-backed call reliability** — Keep Calls Clear And Reliable
- **End-to-end implementation and support** — Get Local Help From Setup On
- **Microsoft Teams calling** — Call External Numbers In Teams
- **Secure user portal** — Manage Communications Online

### [Dark fiber](https://dqe.com/dark-fiber/)
*Service*
Provides private, customer-controlled fiber capacity that organizations can design and scale for their applications, with regional routes monitored and supported by local crews.
DQE leases unlit fiber strands across Pennsylvania, West Virginia, and Maryland, giving organizations control over their network equipment, capacity, protocols, and applications. Customers can obtain fiber through leases or long-term rights agreements and choose point-to-point, hub-and-spoke, or diverse ring designs, with protected or unprotected builds. The regional fiber network is monitored 24/7/365, with local crews available around the clock to respond to impairments.

- **Customer-controlled capacity** — Control Capacity, Protocols, And Equipment
- **Private fiber paths** — Keep Traffic On A Private Path
- **Scalable bandwidth headroom** — Scale Capacity For Future Workloads
- **Route monitoring and restoration** — Get Around-The-Clock Local Response
- **Flexible network topologies** — Choose A Topology That Fits
- **Lease and long-term rights options** — Select A Lease Or Long-Term Rights

### [Dedicated Internet Access (DIA)](https://dqe.com/dia/)
*Service*
Provides consistent, symmetrical internet performance for critical business applications through dedicated fiber, service commitments, network visibility, and local engineering support.
DQE Dedicated Internet Access provides enterprise-grade internet over a 100% fiber optic network. The service reserves symmetrical bandwidth for one customer, with speeds up to 100 Gbps, and is backed by service level agreements. Customers can monitor network performance and receive proactive alerts through the Customer Control Center, with 24/7/365 support from DQE’s Pittsburgh-based Network Operations Center and local engineers.

- **Dedicated symmetrical bandwidth** — Reserve Consistent, Symmetrical Capacity
- **SLA-backed network performance** — Support Performance With Service Commitments
- **Redundant routing and automatic failover** — Maintain Connectivity Through Automatic Rerouting
- **Real-time network visibility** — Monitor Performance And Receive Alerts
- **24/7/365 local engineering support** — Reach Local Engineers Around The Clock
- **Regional network availability** — Connect Across Three Mid-Atlantic States

### [Metro Ethernet](https://dqe.com/metro-ethernet/)
*Service*
Connects locations over a private, scalable fiber network with resilient performance, traffic isolation, and real-time service visibility.
DQE Metro Ethernet is a MEF-certified private Layer 2 network service that connects facilities over dedicated fiber without routing traffic across the public internet. It supports point-to-point, hub-and-spoke, fully meshed, and custom network designs, with VLAN segmentation for isolation. Port speeds range from 10 Mbps to 10 Gbps and can scale without downtime. A redundant fiber core provides sub-50ms failover, while a 24/7/365 in-house NOC monitors the service and the Customer Control Center provides real-time visibility.

- **Private Layer 2 connectivity** — Keep Site Traffic Private
- **Redundant core and fast failover** — Maintain Connectivity During Disruptions
- **Flexible network topologies** — Connect Sites Your Way
- **Scalable port speeds** — Scale Speeds Without Downtime
- **MEF-certified Ethernet** — Use Standards-Based Ethernet
- **Monitoring and visibility** — Monitor Network Performance Around The Clock

### [Wavelength Services](https://dqe.com/wavelengths/)
*Service*
Moves large volumes of data between locations with dedicated capacity, low latency, diverse routes, and responsive local support.
DQE Wavelength Services provide dedicated optical channels that carry one customer’s traffic at a fixed capacity between locations. DQE lights and manages the fiber, giving customers high-capacity transport without requiring them to operate optical equipment. Services support 100G, 400G, and 800G transport, with multiple physical route and protection options, intra-metro latency in the 1–2 millisecond range, and connections to regional data centers and aggregation hubs.

- **Dedicated optical capacity** — Secure Dedicated Capacity
- **High-capacity transport and regional reach** — Connect Sites And Regional Hubs
- **Diverse physical routes** — Choose Diverse Protected Paths
- **Low-latency connectivity** — Reduce Delay For Real-Time Workloads
- **Managed lit fiber** — Use Transport Without Optical Equipment
- **Local 24/7 support** — Reach Local Engineers Around The Clock

### [InternetPro](https://dqe.com/internetpro/)
*Service*
Helps small businesses stay connected with high-speed fiber, managed Wi-Fi, flexible plans, and responsive local support.
InternetPro is a business internet service designed for small businesses, combining dedicated fiber, managed Wi-Fi, intelligent routing, and built-in protection. It provides high-speed connectivity backed by DQE’s 100% fiber network, with flexible pricing and options that can scale as a business grows. Businesses can manage Wi-Fi settings and monitor network performance through an app, and receive 24/7 support from DQE’s local team.

- **Dedicated fiber bandwidth** — Deliver Private, High-Speed Connectivity
- **Intelligent routing** — Maintain Connectivity With Adaptive Routing
- **Managed Wi-Fi** — Manage Business Wi-Fi Remotely
- **Performance monitoring and alerts** — Monitor Network Performance In Real Time
- **24/7 local support** — Get 24/7 Help From Local Experts
- **Flexible and scalable plans** — Scale Connectivity As Your Business Grows

### [Managed Network Services](https://dqe.com/managed-network-services/)
*Service*
Offloads day-to-day network management and equipment oversight while providing local round-the-clock support and options that can grow with network needs.
DQE provides managed router, SD-WAN, and firewall services on a shared FortiGate hardware platform, supported around the clock by its local Pittsburgh NOC. Customers can choose a support tier, start with the service they need, and add capabilities later without replacing equipment. Services include ongoing configuration and monitoring, with co-management access available according to tier. Managed Router pairs a DQE internet connection with a DQE-provided, configured, monitored, and maintained FortiGate router. Managed SD-WAN steers traffic across multiple circuits, while Managed Firewall provides next-generation firewall protection.

- **Managed router, SD-WAN, and firewall services** — Choose Router, SD-WAN, Or Firewall Management
- **Round-the-clock monitoring and support** — Reach Local Support Around The Clock
- **Shared FortiGate platform** — Add Capabilities Without Replacing Hardware
- **Hardware lifecycle management** — Offload Equipment Ownership And Replacement
- **Managed routing and failover** — Configure Routing And Automatic Failover
- **SD-WAN traffic steering and optimization** — Steer Traffic Across Multiple Circuits
- **Managed firewall protection** — Protect And Manage Network Traffic At The Edge
- **Application-aware traffic prioritization** — Prioritize Critical Applications
- **Tiered support and configuration changes** — Match Support To Your Team
- **Centralized network visibility and control** — Manage Network Activity From One View
- **Single-provider service accountability** — Resolve Issues With One Accountable Provider
- **Co-management access** — Control Network Changes With Your Team

### [Managed Wi-Fi](https://dqe.com/managed-wi-fi/)
*Service*
Keeps business Wi-Fi reliable across locations with expert network management, continuous monitoring, and coverage that can scale as organizations grow.
DQE Managed Wi-Fi is a managed wireless LAN service for businesses. DQE designs, installs, and maintains the local wireless network, with coverage designed for business spaces and locations as they grow. The service includes 24/7/365 monitoring by DQE’s local network operations center, optional firewall protection, and optional presence analytics.

- **End-to-end Wi-Fi management** — Outsource Wireless Network Management
- **Scalable wireless coverage** — Scale Coverage As Your Business Grows
- **24/7/365 network monitoring** — Identify And Resolve Issues Around The Clock
- **Local engineering support** — Get Responsive Local Engineering Support
- **Optional firewall protection and presence analytics** — Add Protection And Usage Insights

### [Wireless Connectivity](https://dqe.com/wireless/)
*Service*
Keeps teams connected during fiber builds, maintenance, expansions, and other network changes with wireless access that works alongside fiber and SD-WAN.
Wireless Connectivity is an always-on secondary access method available within DQE’s SD-WAN solution. It works alongside Dedicated Internet Access to add a diverse access path, support performance and resiliency, and provide connectivity when fiber is temporarily unavailable or under construction. DQE delivers the service using enterprise-grade hardware with access to three major wireless carriers. When integrated with DQE SD-WAN, wireless access works alongside fiber to route traffic based on performance, availability, and business priorities. It supports temporary spaces, relocations, planned maintenance, phased buildouts, expansions, and locations where fiber delivery is delayed.

- **SD-WAN integration and traffic routing** — Route Traffic Based On Live Conditions
- **Connectivity during fiber work and disruptions** — Stay Connected During Fiber Changes
- **Multi-carrier wireless access** — Access Multiple Wireless Carriers
- **Business-sized 4G and 5G performance** — Support Everyday Business Applications
- **Temporary-site and expansion access** — Extend Access Beyond Fiber Timelines

### [Wireless Failover](https://dqe.com/wireless/)
*Service*
Keeps critical applications, communications, and business operations connected when a primary network path is interrupted.
DQE Wireless Failover provides a wireless backup when a primary connection fails. Traffic shifts automatically to wireless, with multi-carrier diversity to reduce shared failure points. The service supports continuity for cloud platforms, communications, internal systems, and multi-site operations. DQE’s in-house NOC monitors performance around the clock, and traffic returns to fiber automatically when service recovers. Optional dual-SIM hardware can select the strongest signal across major carriers.

- **Automatic wireless failover** — Switch Traffic To Wireless Automatically
- **Multi-carrier redundancy** — Reduce Shared Wireless Failure Points
- **Automatic recovery to fiber** — Return Traffic To Fiber Automatically
- **Business-ready 4G and 5G connectivity** — Support Business Tasks Over 4G And 5G
- **24/7 monitoring and local engineering support** — Monitor Wireless Performance Around The Clock
- **Real-time site visibility** — View Every Site In One Place

### [Cloud Connect](https://dqe.com/cloud-connect/)
*Service*
Provides private, predictable access to major cloud platforms, helping businesses reduce egress costs, avoid internet congestion, protect data, and scale capacity.
DQE Cloud Connect provides direct, private access to AWS, Azure, Google Cloud, and other cloud providers over dedicated fiber pathways that bypass the public internet. It is designed to deliver predictable performance for mission-critical workloads, reduce egress charges, and limit exposure to outside threats. Customers can scale bandwidth as needs grow without new hardware or long lead times. One pathway connects cloud providers, while 24/7 monitoring and Pittsburgh-based engineering support help IT teams oversee service performance.

- **Direct private cloud access** — Connect Directly To Major Cloud Platforms
- **Reduced egress costs and internet congestion** — Reduce Egress Costs And Avoid Congestion
- **Low-latency performance** — Reduce Lag For Critical Workloads
- **Private data protection** — Protect Sensitive Data From Public Internet Exposure
- **Diverse fiber routing** — Maintain Connectivity With Diverse Fiber Paths
- **Scalable bandwidth** — Scale Capacity Without New Hardware
- **Local engineering and 24/7 monitoring** — Get Local Support And 24/7 Monitoring

### [Managed Security Services](https://dqe.com/managed-security/)
*Service*
Protects business networks with layered security, proactive monitoring, and expert response without the overhead of building an in-house security operation.
DQE Managed Security Services combine DDoS mitigation, managed firewall protection, and Security Operations Center as a Service (SOCaaS) to provide layered defense without the overhead of building an in-house security operation. Local engineers and cybersecurity specialists deploy, monitor, and maintain the services, providing 24/7 proactive monitoring, threat detection, incident response, and remediation guidance. The solutions can align with existing compliance and regulatory requirements, including HIPAA and PCI DSS, and include reporting and posture reviews to support audit readiness.

- **DDoS mitigation** — Block Malicious Traffic
- **Managed firewall protection** — Protect Network Perimeters
- **24/7 security monitoring and threat hunting** — Monitor And Investigate Threats Around The Clock
- **Incident response and automated alerts** — Respond To Security Incidents
- **Compliance alignment and reporting** — Support Compliance Readiness
- **Local security expertise** — Reach Local Security Specialists

## Sources

- [DQE](https://dqe.com)
- [CommunicationsPro](https://dqe.com/communicationspro/)
- [Dark fiber](https://dqe.com/dark-fiber/)
- [Dedicated Internet Access (DIA)](https://dqe.com/dia/)
- [Metro Ethernet](https://dqe.com/metro-ethernet/)
- [Wavelength Services](https://dqe.com/wavelengths/)
- [InternetPro](https://dqe.com/internetpro/)
- [Managed Network Services](https://dqe.com/managed-network-services/)
- [Managed Wi-Fi](https://dqe.com/managed-wi-fi/)
- [Wireless Connectivity](https://dqe.com/wireless/)
- [Cloud Connect](https://dqe.com/cloud-connect/)
- [Managed Security Services](https://dqe.com/managed-security/)