{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/doctech-co-uk","markdownUrl":"https://nowen.ai/agents/doctech-co-uk.md","jsonUrl":"https://nowen.ai/agents/doctech-co-uk.json","name":"DocTech","website":"https://doctech.co.uk","location":"Bury, Greater Manchester, United Kingdom","address":{"city":"Bury","state":"Greater Manchester","country":"United Kingdom"},"industry":"Enterprise Information Management","deliveryModel":"services","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-10-23T10:57:29.894Z","summary":"DocTech helps organisations digitise and automate document-driven processes through tailored implementation, integration, and support services.","description":"DocTech helps organisations modernise document-driven work through digital document management, process automation, data capture, system integration, archive digitisation, and ongoing implementation and support. Its in-house team works with organisations across industries to understand their processes and design solutions that improve efficiency, visibility, accuracy, and compliance.","mission":"Help organisations work smarter, improve performance, and reduce costs by turning their document-based processes into efficient, transparent digital workflows.","directory":{"industryName":"Enterprise Information Management","agentCount":6,"indexable":false,"hubUrl":"https://nowen.ai/industry/enterprise-information-management"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/doctech-co-uk","label":"Apply to DocTech's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"DocuWare","type":"Platform","url":"https://www.doctech.co.uk/docuware-software","summary":"Digitises documents and automates connected processes, helping teams find information, reduce manual work and manage records more efficiently.","description":"DocuWare is a document management platform for capturing, storing, organising, finding and processing business documents. It provides a central digital repository and supports automated workflows, data capture and integrations with finance, ERP, CRM and other business systems. It can be deployed in cloud, on-premise or hybrid environments and supports processes including invoice management, document approvals, digital forms, email management and contract management. Related DocuWare-based solutions include intelligent document processing, accounts payable automation, document workflow automation, digital forms, email management and digital signatures.","pricing":{},"features":[{"name":"Centralised document repository","value":"Centralise And Find Business Documents","valueDescription":"Bring business documents together so authorised staff can search for and retrieve information without relying on paper files or scattered storage locations."},{"name":"Document capture and data processing","value":"Capture And Structure Document Data","valueDescription":"Identify document types and extract relevant information from incoming documents, including scans and handwritten content, so data can be used in workflows and connected systems."},{"name":"Document workflow automation","value":"Route Documents And Automate Approvals","valueDescription":"Move documents through consistent digital processes, route tasks to the right people, and manage approvals and exceptions without relying on manual handoffs."},{"name":"Business system integrations","value":"Connect Documents With Business Systems","valueDescription":"Exchange documents and data with existing applications so employees can access relevant information in their usual systems and reduce manual re-entry."},{"name":"Document security and control","value":"Control Access And Track Document Changes","valueDescription":"Apply permissions and retention rules, manage document versions, and maintain records of actions to support document control and compliance processes."},{"name":"Accounts payable automation","value":"Process Invoices And Approvals Digitally","valueDescription":"Support invoice processing from capture and matching through approval and storage, with finance or ERP integrations for connected processes. Payment allocation and digital supplier onboarding can also be supported."},{"name":"Digital forms","value":"Collect Accurate Information With Digital Forms","valueDescription":"Replace paper forms and static PDFs with structured submissions that can be validated, stored, searched and used to start business processes."},{"name":"Electronic signatures","value":"Sign And Store Documents Digitally","valueDescription":"Include electronic signing in document processes, track signature progress, and retain signed records and audit trails with the document."},{"name":"Cloud, on-premise and hybrid deployment","value":"Choose A Flexible Deployment","valueDescription":"Use DocuWare in cloud, on-premise or hybrid environments to suit organisational deployment requirements."},{"name":"Email management","value":"File And Search Emails Centrally","valueDescription":"Store and index emails and attachments in DocuWare, search from Outlook or Office 365, track message status, and use messages to initiate document workflows."},{"name":"AI document assistant","value":"Ask Questions About Stored Documents","valueDescription":"The described Aura assistant is intended to help users find, analyse, summarise and compare document information using natural-language questions, while applying user permissions."}]},{"name":"DocuWare integration services","type":"Service","url":"https://www.doctech.co.uk/document-management-integration","summary":"Connect DocuWare with existing systems to reduce manual work and make documents and business data easier to access across processes.","description":"DocTech designs and delivers integrations that connect DocuWare with existing ERP, finance, CRM, housing management and specialist business systems. Integrations can exchange documents and data in one or both directions, make documents accessible from users’ existing applications, and connect captured information with workflows. DocTech reviews existing systems and processes to identify integration requirements and can develop custom integrations when standard options do not meet the need.","pricing":{},"features":[{"name":"Business system integration","value":"Connect DocuWare With Existing Business Systems","valueDescription":"Bring document management alongside the systems teams already use, helping documents and information move between applications as part of connected business processes."},{"name":"Bidirectional data exchange","value":"Exchange Documents And Data Across Systems","valueDescription":"Keep business documents and related data connected across applications, reducing duplicate entry and helping information flow through processes."},{"name":"In-application document access","value":"Retrieve Documents From Familiar Applications","valueDescription":"Help users find documents linked to their work without searching through folders, inboxes or a separate application."},{"name":"Custom integration development","value":"Build Integrations Around Specific Requirements","valueDescription":"Address requirements that existing integration options do not meet with a connection designed for the customer's particular systems and processes."},{"name":"Process-focused integration planning","value":"Plan Integrations Around Business Processes","valueDescription":"Clarify which systems and processes need to connect before implementation, helping shape an integration around the information that must flow between them."},{"name":"Integration across cloud and on-premise applications","value":"Connect Cloud And On-Premise Applications","valueDescription":"Integrate DocuWare with applications in cloud or on-premise environments, supporting connection with the systems an organisation already uses."}]},{"name":"Data Capture Solutions","type":"Service","url":"https://www.doctech.co.uk/data-capture-solutions","summary":"Capture and validate business information digitally to reduce manual entry, improve data reliability and move information into business processes more efficiently.","description":"DocTech data capture solutions collect information from documents, forms, emails and other sources, converting it into usable digital data. The solutions can extract defined fields and detailed line items from unstructured and handwritten documents, apply validation checks or coding, and securely store data alongside its supporting documents in a document management system. Captured data can be exchanged with multiple business systems, helping organisations reduce manual data entry and use reliable information in their processes.","pricing":{},"features":[{"name":"Unstructured and handwritten data extraction","value":"Extract Data From Varied Documents","valueDescription":"Capture detailed information from unstructured and handwritten documents, including line items, for use in business processes."},{"name":"Data validation","value":"Validate Data Before Use","valueDescription":"Check captured information against required rules or other documents, helping teams rely on data as it moves through processes."},{"name":"Business system data exchange","value":"Connect Data Across Business Systems","valueDescription":"Move captured information between the document management system and other business systems, with data export scheduled or performed on demand."},{"name":"Multi-source data capture","value":"Capture Data From Multiple Sources","valueDescription":"Bring information from documents, forms, emails and other sources into digital processes, including paper records converted using scanners and associated software."},{"name":"Configurable data extraction","value":"Define The Data You Need","valueDescription":"Set the data fields to extract and specify validation checks or coding requirements to align capture with the organisation's needs."},{"name":"Document management storage","value":"Store Data With Supporting Documents","valueDescription":"Keep captured information and the document it came from securely stored together in a document management system."},{"name":"Cross-document data checks","value":"Check Data Across Documents","valueDescription":"Compare information captured from different documents to support checking and validation within document-based processes."},{"name":"Machine-learning-assisted processing","value":"Speed Up Data Processing","valueDescription":"Machine learning is identified as a way to speed up processing times."},{"name":"Scalable data capture","value":"Scale Capture To Your Organisation","valueDescription":"Use a data capture solution described as scalable for organisations of any size."}]},{"name":"Document workflow automation","type":"Service","url":"https://www.doctech.co.uk/document-workflow","summary":"Automate document journeys to reduce manual administration, speed up approvals and give teams clearer visibility and control over business processes.","description":"DocTech designs and implements digital document workflows using DocuWare. The workflows replace manual document routing with tailored processes that move documents from capture or receipt through classification, routing, review, approval, processing and secure storage. DocTech maps existing processes and builds future workflows around an organisation’s requirements, using business rules to assign tasks, manage approvals and flag exceptions. The solution can connect with existing business systems, helping organisations improve process visibility and reduce manual administration.","pricing":{},"features":[{"name":"Rule-based document routing","value":"Route Documents To The Right People","valueDescription":"Configured rules direct documents to the appropriate person or department, reducing manual forwarding and helping work move through the organisation consistently."},{"name":"Approval workflow management","value":"Move Approvals Forward Faster","valueDescription":"Automated tasks and notifications prompt the right users to review and decide on documents, while configured approval routes support simple and complex requirements."},{"name":"Workflow exception handling","value":"Keep Work Moving When Issues Arise","valueDescription":"Reminders, escalation rules and substitutions help address exceptions and unavailable approvers, reducing the likelihood that documents or requests will be overlooked."},{"name":"Document capture and classification","value":"Prepare Documents For Processing","valueDescription":"Capture and classification bring documents from multiple sources into a consistent workflow, with information identified and indexed so documents can be routed and processed."},{"name":"Process mapping and design","value":"Shape Workflows Around Your Processes","valueDescription":"Process mapping gives organisations a view of existing and future workflows, supporting a solution designed around their specific requirements."},{"name":"Workflow tracking and audit trails","value":"Track Progress And Recorded Decisions","valueDescription":"Recorded actions and decisions make it easier to see where documents are in a process and provide traceability for workflow activity."},{"name":"Business system integration","value":"Connect Workflows With Existing Systems","valueDescription":"Integration connects document workflows with existing business applications, helping information move between systems and processes."},{"name":"Secure document archiving","value":"Store Completed Documents Securely","valueDescription":"Secure central storage completes the document workflow and makes archived documents easier to retrieve when required."}]},{"name":"Digital signatures","type":"Service","url":"https://www.doctech.co.uk/digital-signatures","summary":"Speeds up document signing by embedding legally enforceable signatures into workflows and keeping signed records and audit trails together.","description":"DocTech provides integrated digital signature solutions embedded in document management platforms such as DocuWare. Signatures can be incorporated into existing workflows, allowing organisations to manage documents from creation and approval through signing and secure storage in one connected process. The solution supports legally valid, eIDAS-compliant signatures, including advanced, qualified and certificate-based signatures where required. Documents can be sent for signature directly from DocuWare, routed through approval workflows, and stored with their metadata and audit trails. Signers can access the full document before signing, and signing can also take place in person.","pricing":{},"features":[{"name":"DocuWare signature integration","value":"Sign Within Existing Document Processes","valueDescription":"Embedding signatures in DocuWare lets teams include signing in their existing document workflows instead of switching between disconnected systems."},{"name":"Legally compliant signatures","value":"Capture Legally Enforceable Signatures","valueDescription":"Organisations can capture signatures designed to meet legal requirements, with advanced, qualified and certificate-based options available where needed."},{"name":"Automated signature routing","value":"Route Documents Through Approval Workflows","valueDescription":"Automated routing moves documents through the relevant approval and signature steps, reducing manual handling and supporting end-to-end process automation."},{"name":"Secure signed-document storage","value":"Store Signed Documents In The Correct Location","valueDescription":"Automatic storage keeps signed documents in the appropriate location within the document management system, alongside associated metadata and version history."},{"name":"Signature audit trails","value":"Retain Signing Audit Trails","valueDescription":"Keeping audit trails with the document record helps organisations maintain traceability and support compliance reviews."},{"name":"Signature status visibility and reminders","value":"Track Status And Send Reminders","valueDescription":"Real-time status visibility and automated reminders help teams see where documents are in the signing process and follow up on outstanding actions."},{"name":"Signer document access","value":"Review Documents Before Signing","valueDescription":"Signers can review the complete document before they sign, and signing can take place in person when required."},{"name":"Internal and external signing","value":"Collect Signatures From Teams And External Parties","valueDescription":"Organisations can use the signature process with internal users as well as external suppliers and clients."}]},{"name":"DocuWare Reporting Dashboard","type":"Product","url":"https://www.doctech.co.uk/reporting-dashboard","summary":"Brings live organisational data and workflow insights together to help teams track performance, spot bottlenecks and make informed decisions.","description":"DocTech’s DocuWare Reporting Dashboard is a web-based business intelligence tool that collects, integrates, analyses and presents data from DocuWare workflows and other systems. It provides real-time information through starter dashboard templates, with tools to create customised visualisations and dashboards. Users can track KPIs, identify workflow bottlenecks, analyse activity and team performance, and drill from a dashboard into DocuWare documents. Dashboards can be shared through a secure web browser interface, and reports can be delivered by email.","pricing":{},"features":[{"name":"Multi-source data integration","value":"Unify Data Across Systems","valueDescription":"Bring information from DocuWare workflows and other databases together in one platform, making it easier to view organisational data in one place."},{"name":"Real-time data access","value":"Access Live Organisational Data","valueDescription":"View current information across connected sources through real-time dashboard updates, without manually compiling separate reports."},{"name":"Workflow monitoring and analysis","value":"Spot Workflow Issues And Trends","valueDescription":"Use workflow reports and visualisations to identify bottlenecks, understand activity patterns, review approval processes in more detail and assess team performance."},{"name":"Real-time KPI tracking","value":"Track KPIs In Real Time","valueDescription":"Monitor progress against key performance indicators and use traffic-light notifications to see when indicators require attention."},{"name":"Custom dashboard design","value":"Customise Dashboards To Your Needs","valueDescription":"Create relevant visualisations, reuse them across dashboards and configure the appearance to align with company branding and existing platforms."},{"name":"DocuWare document drill-through","value":"Open Source Documents From Dashboards","valueDescription":"Move from dashboard information directly to the corresponding DocuWare document when the user has the required permissions."},{"name":"Secure web-based sharing","value":"Share Insights Through A Secure Browser","valueDescription":"Give users access to dashboard content through a secure web browser interface."},{"name":"Template dashboards","value":"Start With Ready-Made Templates","valueDescription":"Use supplied dashboard templates and components as a starting point, then build a solution suited to the organisation’s reporting needs."},{"name":"DocuWare API data connection","value":"Connect Dashboard Data To DocuWare","valueDescription":"Source required information from DocuWare through an API connector, with newly added filing-cabinet index fields appearing automatically in the dashboard."},{"name":"Email report delivery","value":"Receive Reports In Your Inbox","valueDescription":"Have reports delivered directly to an inbox, making reporting information available to recipients by email."}]},{"name":"Kodak Alaris Scanners","type":"Product","url":"https://www.doctech.co.uk/kodak-alaris-scanners","summary":"Capture documents reliably and clearly to support digitisation, accurate data capture and effective document management workflows.","description":"DocTech supplies and recommends Kodak Alaris scanners and related data capture solutions for archive digitisation and day-to-day document processes. The scanner range is designed for high-quality, consistent image capture and reliable paper handling, with options for different document volumes and requirements. Associated software includes Kodak Capture Pro for batch scanning automation and Kodak Alaris Info Input for Optical Mark Recognition and data extraction from handwritten documents. Scanned information can support document management, OCR, intelligent document processing and automated workflows.","pricing":{},"features":[{"name":"High-quality image capture","value":"Capture Documents Clearly","valueDescription":"Create clear, consistent digital images that provide a strong foundation for OCR, data capture and downstream document processes."},{"name":"Reliable paper handling","value":"Handle Documents Reliably","valueDescription":"Support dependable scanning, with multi-feed detection to help identify issues that could result in missed or incorrectly captured pages."},{"name":"High-volume scanning performance","value":"Process High Document Volumes","valueDescription":"Choose from scanners with stated speeds and daily volumes suited to substantial scanning workloads, including a listed model rated for up to 20,000 pages per day."},{"name":"Scanner options for different requirements","value":"Match Scanners To Your Needs","valueDescription":"Select a scanner to suit the documents, volumes and processes involved, with A4 and A3 options represented in the product range."},{"name":"Batch scanning automation","value":"Automate Batch Scanning","valueDescription":"Use Kodak Capture Pro to convert batches of physical forms, records and documents into digital formats with scanning automation."},{"name":"Document workflow integration","value":"Feed Digital Document Workflows","valueDescription":"Use captured documents as the starting point for document management and processing workflows, including OCR, intelligent document processing and automated workflows."},{"name":"Optical mark and handwritten data capture","value":"Extract Marks And Handwriting","valueDescription":"Capture information from marked forms and handwritten documents through Optical Mark Recognition and data extraction."},{"name":"Scanner warranty and technical support","value":"Access Replacement And Technical Support","valueDescription":"Support options include technical assistance and advanced unit replacement warranty coverage, with listed models specifying a three-year term."}]},{"name":"Archive scanning","type":"Service","url":"https://www.doctech.co.uk/archive-scanning","summary":"Convert paper archives into searchable digital records to reduce storage needs and make information easier to access, manage and protect.","description":"DocTech provides professional archive scanning to convert physical records into secure, searchable digital files. The service covers secure collection and traceable handling, document preparation, high-resolution scanning, quality checks and OCR. Documents can be indexed and organised in a document management system for authorised access, with options to securely shred and recycle originals or return them.","pricing":{},"features":[{"name":"High-resolution scanning","value":"Create Clear Digital Images","valueDescription":"High-resolution scanning converts physical documents into clear, accurate digital images, including for archive projects of different sizes."},{"name":"OCR-searchable files","value":"Find Information In Scanned Files","valueDescription":"OCR turns scanned documents into searchable files, helping users find information more quickly and accurately."},{"name":"Secure collection and traceable handling","value":"Track Archives Throughout Processing","valueDescription":"Unique IDs for archive boxes provide traceability while records are collected, transported and processed."},{"name":"Scanning quality checks","value":"Verify Every Captured Page","valueDescription":"Checks throughout the process help confirm that all pages have been captured correctly in the digital files."},{"name":"Document indexing and categorisation","value":"Organise Records With Metadata","valueDescription":"Indexing and categorisation using metadata make digitised records easier to locate and manage in a document management system."},{"name":"Organised digital storage","value":"Store Records In One Repository","valueDescription":"A document management system provides organised digital storage for digitised archive records."},{"name":"Secure access and backups","value":"Access And Protect Digital Records","valueDescription":"Authorised users can access files remotely, while encrypted storage, controlled access and automatic cloud backups help protect and preserve records."},{"name":"Physical storage reduction","value":"Reduce Physical Storage Costs","valueDescription":"Replacing bulky paper archives with digital files can free valuable office or off-site storage space and reduce associated costs."},{"name":"Original document disposition","value":"Choose How Originals Are Handled","valueDescription":"Customers can choose secure shredding and recycling with a certificate of destruction, or request the return of original documents."},{"name":"Compliance and audit support","value":"Support Compliance And Audits","valueDescription":"Digitised, organised records support compliance and audit requirements while helping organisations strengthen information security."},{"name":"Document preparation","value":"Prepare Records For Scanning","valueDescription":"Document preparation gets records ready for digitisation by removing staples, bindings and folders."},{"name":"Support for different document types","value":"Digitise Diverse Business Records","valueDescription":"DocTech can convert a range of organisational records, from legal paperwork and tenant records to HR files, invoices and contracts."}]},{"name":"Software consultancy","type":"Service","url":"https://www.doctech.co.uk/software-consultancy","summary":"Identify process improvements and implement tailored software solutions to reduce inefficiencies, improve visibility and support compliance.","description":"DocTech’s in-house software consultants help organisations plan and improve business processes, particularly those involving document management. They discuss and map current departmental processes, identify risks and inefficiencies, and provide written recommendations for proposed processes and solutions. Their consultancy covers data capture, document scanning, workflow solutions, system integration and business process management, including network and server configuration and the physical installation of workflow management software. Qualified IT engineers and system architects assist with implementation, with solutions tailored to client needs, departments and budgets.","pricing":{},"features":[{"name":"Departmental process discovery and mapping","value":"Map Current Departmental Processes","valueDescription":"Build a clear picture of existing work processes through discussion and process mapping, helping inform suitable improvements and solutions."},{"name":"Process risk and inefficiency assessment","value":"Identify Process Risks And Inefficiencies","valueDescription":"Pinpoint risks, bottlenecks, duplicated work and inefficiencies so organisations can understand the challenges affecting their processes."},{"name":"Consultancy through implementation","value":"Get Guidance Through Implementation","valueDescription":"Maintain consultancy involvement from initial discussions through implementation, with qualified IT engineers and system architects available to assist."},{"name":"Documented process and solution recommendations","value":"Receive Written Recommendations","valueDescription":"Use documented recommendations to review current processes and consider proposed processes and solutions suited to the organisation’s needs."},{"name":"Business process and software implementation expertise","value":"Plan Technical Configuration And Installation","valueDescription":"Access consultancy covering network and server configuration as well as the physical installation of workflow management software."},{"name":"Document process solution expertise","value":"Address Document Process Requirements","valueDescription":"Draw on expertise in data capture, document scanning, workflow solutions and integration to address document-based process requirements."},{"name":"Tailored and scalable solutions","value":"Tailor Solutions To Your Needs","valueDescription":"Choose an approach suited to individual requirements and budget, from a single-department implementation to a company-wide solution that can develop over time."}]},{"name":"Document management implementation","type":"Service","url":"https://www.doctech.co.uk/docuware-software","summary":"Replace manual document handling with a tailored, scalable system that improves process visibility and supports more efficient work.","description":"DocTech’s UK-based team implements DocuWare document management solutions, beginning with an assessment of current processes and infrastructure. The service can include process mapping, solution design, system deployment, integration with ERP, finance and other business systems, user training and ongoing support. Implementations are tailored to organisational requirements and can start with one process or department, then expand as needs develop.","pricing":{},"features":[{"name":"Process mapping and solution design","value":"Map And Improve Workflows","valueDescription":"Understand how documents and tasks currently move through the organisation, identify improvement opportunities and design a solution around business requirements."},{"name":"Phased implementation","value":"Start Small And Expand","valueDescription":"Introduce the solution to a selected process or department, then extend it as organisational requirements grow."},{"name":"Business system integration","value":"Connect Existing Business Systems","valueDescription":"Integrate DocuWare with relevant business applications so information can move between document processes and existing systems."},{"name":"System deployment and configuration","value":"Deploy A Tailored System","valueDescription":"Set up a document management system to fit the organisation’s requirements and selected hosting environment."},{"name":"Ongoing implementation support","value":"Maintain Support After Deployment","valueDescription":"Receive support from DocTech’s team after the system is implemented, with the same in-house team involved in setting up installations."},{"name":"User training","value":"Train Users On DocuWare","valueDescription":"Help users learn the implemented system as part of the DocuWare project."}]},{"name":"Document Management Support","type":"Service","url":"https://www.doctech.co.uk/document-management-support","summary":"Get responsive technical help, prioritised issue resolution and training to keep document management solutions working effectively.","description":"DocTech provides in-house support for document management installations and related solutions. The team that sets up new installations is available for software support and enhancements. Clients can submit requests by email or telephone; requests are logged in a ticketing system and prioritised by importance, severity and business impact. Secure remote access helps resolve issues, and support agreements include unlimited telephone and online assistance with technical staff. DocTech aims to respond the same day to tickets submitted before 14:00. Training is provided for implemented solutions, usually remotely during installation, with some on-site training available depending on location.","pricing":{},"features":[{"name":"In-house technical support","value":"Get Help From The Implementation Team","valueDescription":"Clients can contact the same in-house team that set up their installation for ongoing software support and enhancements."},{"name":"Prioritised ticket management","value":"Prioritise Issues By Business Impact","valueDescription":"A ticketing system gives each request a reference and helps the team respond in order of importance and severity, with updates through resolution."},{"name":"Secure remote issue resolution","value":"Resolve Issues Through Secure Remote Access","valueDescription":"Remote access allows support staff to work directly on a client's computer to investigate and resolve issues without requiring an on-site visit."},{"name":"Multiple support channels","value":"Contact Support By Email Or Phone","valueDescription":"Clients can submit a request by email or telephone, with unlimited telephone and online technical support included in support agreements."},{"name":"Same-day response target","value":"Receive A Targeted Same-Day Response","valueDescription":"Submitting a ticket before 14:00 carries a same-day response target, while the team prioritises requests based on business importance and severity."},{"name":"Solution training","value":"Train Teams To Use Implemented Solutions","valueDescription":"Training helps client teams learn implemented solutions, usually remotely during installation, with some on-site options depending on location."},{"name":"Certified support agents","value":"Work With Trained Certified Support Agents","valueDescription":"Clients receive assistance from agents accredited in the appropriate DocuWare certifications and trained on DocTech's other solutions."},{"name":"Business-hours support","value":"Access Weekday Support With Extended Options","valueDescription":"Clients can contact support during typical weekday business hours and may request extended support."}]},{"name":"Expense Management Software","type":"Service","url":"https://www.doctech.co.uk/challenge-expense-management-software","summary":"Digitise expense submissions and receipts, support controlled approvals, and help finance teams manage claims with greater visibility and less manual administration.","description":"DocTech provides expense management through its integrated digital forms and document management offering. Employees can submit expense information and receipts digitally, while finance teams process and approve claims. Forms can be tailored to organisational requirements, including fields, drop-down lists, calculations and branding. The solution also supports cost centre allocation, mileage calculations, expense limits and integration with accounting systems.","pricing":{},"features":[{"name":"Customisable digital expense forms","value":"Tailor Expense Forms To Your Process","valueDescription":"Configure forms around expense requirements, with options such as drop-down lists, default answers, rate calculations and company branding."},{"name":"Digital receipt capture","value":"Submit Receipts Digitally","valueDescription":"Attach uploaded receipts or receipt photos to expense forms, helping employees submit supporting documentation without relying on paper copies."},{"name":"Expense approval workflows","value":"Route Claims For Approval","valueDescription":"Process submitted expense forms through approval workflows, with visibility into responsibilities and document status."},{"name":"Cost centre allocation","value":"Allocate Costs To Cost Centres","valueDescription":"Assign expenses to one cost centre or distribute them across several cost centres to support organisational cost allocation."},{"name":"Expense limit and policy controls","value":"Apply Expense Limits And Guidelines","valueDescription":"Manage expense limits and internal guidelines in the system to support compliance with organisational requirements."},{"name":"Expense processing and reimbursement automation","value":"Automate Expense Processing","valueDescription":"Support an automated expense process spanning claim submission, approval and reimbursement."},{"name":"Accounting system integration","value":"Connect Expenses With Accounting Systems","valueDescription":"Integrate with accounting systems to connect expense management processes with existing finance software."},{"name":"Mileage allowance calculations","value":"Calculate Mileage Allowances","valueDescription":"Apply mileage allowance calculations with configurable limits that management can update."},{"name":"Expense calculations and currency conversion","value":"Calculate Totals And Convert Currencies","valueDescription":"Calculate expense totals and perform automatic currency conversions as part of expense processing."},{"name":"Claim issue and duplicate detection","value":"Flag Duplicate And Suspicious Claims","valueDescription":"Flag duplicate and suspicious claims, and provide communication tools to help resolve errors or queries."},{"name":"Expense analytics and reporting","value":"Report On Expense Activity","valueDescription":"Provide analytics and reporting for finance teams and leadership."},{"name":"Expense payment method selection","value":"Choose A Preferred Payment Method","valueDescription":"Allow employees to select their preferred payment method from the options made available by the organisation."},{"name":"Additional expense details","value":"Record Tips And Additional Attendees","valueDescription":"Include tips and other employees involved in a working lunch as part of the expense information."}]},{"name":"Purchase-to-pay automation","type":"Service","url":"https://www.doctech.co.uk/challenge-purchase-order-process","summary":"Connect purchasing and payment processes to reduce manual administration, improve spend control and give teams visibility into transactions.","description":"DocTech designs tailored DocuWare workflows to connect the purchase-to-pay process, from digital purchase requisitions and approvals through purchase order creation, delivery recording, invoice matching and payment authorisation. Workflows reflect an organisation’s processes, approval rules and existing business systems, with transaction stages recorded for visibility. The solution can integrate with finance or ERP systems.","pricing":{},"features":[{"name":"Rule-based purchase approval routing","value":"Route Requests To The Right Approvers","valueDescription":"Apply organisational approval rules to route purchase requests to relevant managers, who can review, approve or reject them."},{"name":"Invoice capture and document matching","value":"Match Invoices Against Purchase Records","valueDescription":"Connect supplier invoices with the relevant purchase orders and delivery notes as part of the automated purchase-to-pay process."},{"name":"Digital purchase requisitions","value":"Capture Complete Purchase Requests","valueDescription":"Collect purchase request details in a tailored digital form, with required fields and select lists to help ensure information is complete before submission."},{"name":"Finance and ERP integration","value":"Connect Purchasing With Finance Systems","valueDescription":"Integrate the workflow with existing finance or ERP systems and pass approved invoices to the finance system for payment."},{"name":"Transaction audit trail and visibility","value":"Track Every Transaction Stage","valueDescription":"Record transaction stages and approval decisions to provide finance and procurement teams with visibility into the process."},{"name":"Approval reminders and substitutions","value":"Keep Approvals Moving","valueDescription":"Use reminders, escalations and substitutions to help prevent requests from being overlooked or delayed when an approver is unavailable."},{"name":"Purchase order creation and supplier issue","value":"Create And Issue Purchase Orders","valueDescription":"Continue the controlled purchasing process by converting an approved requisition into a purchase order and issuing it to the supplier."},{"name":"Discrepancy review routing","value":"Route Discrepancies For Review","valueDescription":"Send invoice discrepancies to the appropriate person for review instead of allowing them to proceed without examination."},{"name":"Delivery recording","value":"Record Deliveries Against Orders","valueDescription":"Record delivery information as goods or services are received so it can be considered alongside the related purchase order and invoice."}]},{"name":"Email management","type":"Service","url":"https://www.doctech.co.uk/challenge-email-management","summary":"Organise and find emails and attachments more easily, track shared inbox activity and move email-based business processes forward.","description":"DocTech’s email management solution uses DocuWare with Outlook or Office 365 to organise emails and attachments. It can automatically file messages in a secure central document pool, add index data for search, and make email content available for digital workflows. Users can file and search documents from their email client, while visual status indicators help teams track which messages have been filed and actioned.","pricing":{},"features":[{"name":"Automatic email filing","value":"File Emails And Attachments Automatically","valueDescription":"Automatically store emails and attachments from monitored folders in DocuWare, reducing manual filing and making content available for the next stage of a business process."},{"name":"Centralised email storage","value":"Keep Email Content In One Secure Place","valueDescription":"Store emails and attachments in a centralised, secure document pool so authorised staff can access business information beyond the mailbox where it arrived."},{"name":"Email indexing and retrieval","value":"Find Indexed Emails And Attachments Quickly","valueDescription":"Index stored email content with required data, including names from address books or a CRM, to support searching and retrieval."},{"name":"Shared inbox status tracking","value":"Track Which Emails Have Been Actioned","valueDescription":"Use visual email indicators to see which messages have been filed and track progress on emails and attachments across teams, including where users do not have mailbox access."},{"name":"Email-initiated workflows","value":"Start Digital Workflows From Email","valueDescription":"Use emails and attachments to initiate digital document workflows, moving business processes forward from information received by email."},{"name":"Outlook and Office 365 filing and search","value":"File And Search Without Leaving Your Inbox","valueDescription":"File emails and search the DocuWare document pool directly from Outlook or Office 365. Mark messages as filed while keeping them in the inbox when needed."},{"name":"Attachment data capture","value":"Capture Data From Email Attachments","valueDescription":"Apply data capture to documents such as invoices once an attachment has been stored in DocuWare."},{"name":"Duplicate and standard message handling","value":"Discard Unneeded Messages Automatically","valueDescription":"Configure the system to automatically discard duplicate and standard messages that do not need to be retained."}]}],"audiences":[],"segments":[{"name":"Document management","description":"Capabilities for organizing, sharing, and controlling documents through secure storage, permissions, version tracking, approvals, and activity records.","size":8.2,"cagr":12.6,"color":1,"productNames":["DocuWare","Document management implementation","Document Management Support","Archive scanning","Email management","DocuWare integration services","Software consultancy"],"methodology":"Estimated current global market size at approximately USD 8.2 billion, based on reported 2025 estimates ranging from USD 7.28 billion to USD 9.34 billion and a 2024 estimate of USD 7.6 billion. Growth potential is estimated at 12.6% CAGR, using the Market Research Future forecast; other sources report forecasts from 5.7% to 14.8%, reflecting differing scopes and methodologies.","citations":[{"url":"https://www.grandviewresearch.com/industry-analysis/document-management-system-market-report","text":"global document management system market size was valued at USD 7.6 billion in 2024"},{"url":"https://www.marketresearchfuture.com/reports/document-management-system-market-6498","text":"2024 Market Size$ 6.9 Billion; CAGR (2025 - 2035)12.62%"},{"url":"https://www.thebusinessresearchcompany.com/report/electronic-document-management-system-global-market-report","text":"market size has reached to $7.28 billion in 2025 ... grow to $14.39 billion in 2030 at a ... CAGR of 14.6%"},{"url":"https://www.researchnester.com/reports/document-management-system-market/5107","text":"Document Management System Market size was over USD 9.34 billion in 2025 ... growing at over 14.8% CAGR"}]},{"name":"Intelligent document processing","description":"Automated capture, classification, and extraction of structured data from invoices, contracts, and forms to remove manual entry and accelerate downstream workflows.","size":3.17,"cagr":17.78,"color":2,"productNames":["Data Capture Solutions","DocuWare","Kodak Alaris Scanners"],"methodology":"Estimated 2026 global market size and 2026–2031 CAGR use Mordor Intelligence’s forecast. Other sources report higher growth estimates, reflecting differences in market scope and forecasting methods; the selected estimate is a conservative, directly stated forecast for intelligent document processing.","citations":[{"url":"https://www.mordorintelligence.com/industry-reports/intelligent-document-processing-market","text":"Market size (2026) USD 3.17 Billion; growth rate (2026–2031) 17.78%."},{"url":"https://www.gminsights.com/industry-analysis/intelligent-document-processing-market","text":"The IDP market was valued at USD 2.88 billion in 2025 and is projected to reach USD 3.62 billion in 2026, expanding at a 23.94% CAGR."}]},{"name":"Workflow automation","description":"Capabilities to model, automate, and orchestrate business processes and approvals, including workflow rules, automated assignments, integrations, and real-time status tracking.","size":28,"cagr":13,"color":3,"productNames":["Document workflow automation","DocuWare","Digital signatures","Expense Management Software","Document management implementation","DocuWare integration services","Software consultancy"],"methodology":"Estimated 2026 global workflow automation market size at USD 28 billion, the midpoint of Mordor Intelligence’s USD 26.01 billion and Coherent Market Insights’ USD 29.95 billion estimates. Estimated growth potential at 13% CAGR, the midpoint of their respective 9.41% and 16.6% forecasts. Differences likely reflect varying scope and methodology.","citations":[{"url":"https://www.mordorintelligence.com/industry-reports/workflow-automation-market","text":"Market Size (2026) USD 26.01 Billion; Growth Rate (2026 - 2031) 9.41 %"},{"url":"https://www.coherentmarketinsights.com/market-insight/workflow-automation-market-5607","text":"Revenue, 2026 USD 29,945.2 Mn; CAGR, 2026 – 2033 16.6%"}]},{"name":"Procure-to-pay automation","description":"Capabilities that automate requisitions, approvals, purchase orders, punch-out catalog shopping, electronic invoice matching, and integration with back-office systems to reduce manual processing and enable paperless purchasing.","size":9.4,"cagr":8.1,"color":4,"productNames":["Purchase-to-pay automation","DocuWare","Data Capture Solutions"],"methodology":"Estimated market size is USD 9.4 billion in 2026, based on Persistence Market Research’s global P2P solutions estimate. Growth potential is estimated at 8.1% CAGR through 2033, consistent with that source; other reports give a lower 6.8% and higher 9.5% CAGR, reflecting differing scopes and forecasts.","citations":[{"url":"https://www.persistencemarketresearch.com/market-research/procure-to-pay-p2p-solutions-market.asp","text":"The global Procure-to-Pay (P2P) Solutions market is expected to be valued at US$ 9.40 Billion in 2026 and is projected to reach US$ 16.21 Billion by 2033, expanding at a CAGR of 8.1%."},{"url":"https://www.grandviewresearch.com/industry-analysis/procure-pay-solution-market-report","text":"The global procure to pay solution market size was valued at USD 8.0 billion in 2024 ... at a CAGR of 6.8% from 2025 to 2033."},{"url":"https://www.marketresearchfuture.com/reports/procurement-to-pay-software-market-21404","text":"The Procurement to Pay Software Market Size was estimated at 8.103 USD Billion in 2024 ... exhibiting a compound annual growth rate (CAGR) of 9.5%."}]},{"name":"Analytics and business intelligence","description":"Implementation of analytics platforms, dashboards, reporting, and custom analytics to improve decision-making and operational insight.","size":50.4,"cagr":9.6,"color":5,"productNames":["DocuWare Reporting Dashboard"],"methodology":"Estimated global market size is USD 50.4 billion in 2026, using the reported Business Intelligence and Analytics market as the closest match for analytics platforms, dashboards, reporting, and related services. The same source forecasts a 9.6% CAGR from 2026 to 2033.","citations":[{"url":"https://www.coherentmarketinsights.com/market-insight/business-intelligence-and-analytics-market-745","text":"Business intelligence and analytics market is estimated to be valued at USD 50.4 Bn in 2026 and is expected to reach USD 95.8 Bn by 2033, exhibiting a CAGR of 9.6% from 2026 to 2033."}]}],"faq":[],"comparisons":[],"sources":[{"url":"https://doctech.co.uk","text":"DocTech"},{"url":"https://www.doctech.co.uk/docuware-software","text":"DocuWare"},{"url":"https://www.doctech.co.uk/document-management-integration","text":"DocuWare integration services"},{"url":"https://www.doctech.co.uk/data-capture-solutions","text":"Data Capture Solutions"},{"url":"https://www.doctech.co.uk/document-workflow","text":"Document workflow automation"},{"url":"https://www.doctech.co.uk/digital-signatures","text":"Digital signatures"},{"url":"https://www.doctech.co.uk/reporting-dashboard","text":"DocuWare Reporting Dashboard"},{"url":"https://www.doctech.co.uk/kodak-alaris-scanners","text":"Kodak Alaris Scanners"},{"url":"https://www.doctech.co.uk/archive-scanning","text":"Archive scanning"},{"url":"https://www.doctech.co.uk/software-consultancy","text":"Software consultancy"},{"url":"https://www.doctech.co.uk/document-management-support","text":"Document Management Support"},{"url":"https://www.doctech.co.uk/challenge-expense-management-software","text":"Expense Management Software"},{"url":"https://www.doctech.co.uk/challenge-purchase-order-process","text":"Purchase-to-pay automation"},{"url":"https://www.doctech.co.uk/challenge-email-management","text":"Email management"},{"url":"https://www.grandviewresearch.com/industry-analysis/document-management-system-market-report","text":"global document management system market size was valued at USD 7.6 billion in 2024"},{"url":"https://www.marketresearchfuture.com/reports/document-management-system-market-6498","text":"2024 Market Size$ 6.9 Billion; CAGR (2025 - 2035)12.62%"},{"url":"https://www.thebusinessresearchcompany.com/report/electronic-document-management-system-global-market-report","text":"market size has reached to $7.28 billion in 2025 ... grow to $14.39 billion in 2030 at a ... CAGR of 14.6%"},{"url":"https://www.researchnester.com/reports/document-management-system-market/5107","text":"Document Management System Market size was over USD 9.34 billion in 2025 ... growing at over 14.8% CAGR"},{"url":"https://www.mordorintelligence.com/industry-reports/intelligent-document-processing-market","text":"Market size (2026) USD 3.17 Billion; growth rate (2026–2031) 17.78%."},{"url":"https://www.gminsights.com/industry-analysis/intelligent-document-processing-market","text":"The IDP market was valued at USD 2.88 billion in 2025 and is projected to reach USD 3.62 billion in 2026, expanding at a 23.94% CAGR."},{"url":"https://www.mordorintelligence.com/industry-reports/workflow-automation-market","text":"Market Size (2026) USD 26.01 Billion; Growth Rate (2026 - 2031) 9.41 %"},{"url":"https://www.coherentmarketinsights.com/market-insight/workflow-automation-market-5607","text":"Revenue, 2026 USD 29,945.2 Mn; CAGR, 2026 – 2033 16.6%"},{"url":"https://www.persistencemarketresearch.com/market-research/procure-to-pay-p2p-solutions-market.asp","text":"The global Procure-to-Pay (P2P) Solutions market is expected to be valued at US$ 9.40 Billion in 2026 and is projected to reach US$ 16.21 Billion by 2033, expanding at a CAGR of 8.1%."},{"url":"https://www.grandviewresearch.com/industry-analysis/procure-pay-solution-market-report","text":"The global procure to pay solution market size was valued at USD 8.0 billion in 2024 ... at a CAGR of 6.8% from 2025 to 2033."},{"url":"https://www.marketresearchfuture.com/reports/procurement-to-pay-software-market-21404","text":"The Procurement to Pay Software Market Size was estimated at 8.103 USD Billion in 2024 ... exhibiting a compound annual growth rate (CAGR) of 9.5%."},{"url":"https://www.coherentmarketinsights.com/market-insight/business-intelligence-and-analytics-market-745","text":"Business intelligence and analytics market is estimated to be valued at USD 50.4 Bn in 2026 and is expected to reach USD 95.8 Bn by 2033, exhibiting a CAGR of 9.6% from 2026 to 2033."}]}