{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/dept-global","markdownUrl":"https://nowen.ai/agents/dept-global.md","jsonUrl":"https://nowen.ai/agents/dept-global.json","name":"DEPT®","website":"https://www.dept.global","industry":"Digital Agencies","deliveryModel":"services","marketCategories":{"primary":{"name":"Integrated Marketing Services","url":"https://nowen.ai/category/integrated-marketing-services"},"others":[{"name":"AI Consulting","url":"https://nowen.ai/category/ai-consulting"}]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-10T06:51:06.983Z","summary":"DEPT® helps companies identify and realize growth opportunities by combining creativity, technology, marketing, and AI.","description":"DEPT® is a global agency that helps ambitious companies identify and realize growth opportunities. Its multidisciplinary teams combine creativity, technology, marketing, and AI, working alongside clients from strategy through implementation to build the capabilities, systems, and experiences that support lasting growth.","mission":"We help enterprises find and unlock new sources of growth.","directory":{"industryName":"Digital Agencies","agentCount":166,"indexable":true,"hubUrl":"https://nowen.ai/industry/digital-agencies"},"categoryDirectory":{"name":"Integrated Marketing Services","agentCount":67,"indexable":true,"url":"https://nowen.ai/category/integrated-marketing-services"},"aiReaderFamilies":["OpenAI","Perplexity"],"products":[{"name":"AI transformation","anchor":"product-ai-transformation","type":"Service","url":"https://www.dept.global/ai-transformation/","summary":"Helps businesses identify AI-driven growth opportunities and adapt customer journeys, work, and software delivery.","description":"DEPT® provides consultancy and delivery services to help businesses reshape operations, customer engagement, and technology delivery for an AI-driven business. The service identifies growth opportunities and creates practical transformation roadmaps. It covers customer journey transformation, human–AI work design, organizational redesign, agentic process orchestration, and governed software delivery. Support can include role-specific training, AI investment modeling, and implementation across existing systems.","pricing":{},"features":[{"name":"AI transformation roadmaps","value":"Identify And Prioritize Growth Opportunities","valueDescription":"Understand where AI can support growth and create a practical roadmap for transformation and customer journey changes."},{"name":"Human–AI work design","value":"Balance AI Capabilities With Human Judgment","valueDescription":"Match tasks to an appropriate human–AI configuration, applying AI where it adds value while preserving human judgment where it matters."},{"name":"Customer journey transformation","value":"Map Growth Opportunities Across Customer Journeys","valueDescription":"Assess how people and AI agents influence customer journeys and identify opportunities to improve experiences and support growth."},{"name":"AI work redesign","value":"Redesign Roles, Workflows, And Governance","valueDescription":"Adapt how work is organized around AI while keeping human judgment focused on work that calls for differentiation, relationships, and original thinking."},{"name":"Workflow context continuity","value":"Connect Tools, Data, And Workflows","valueDescription":"Coordinate existing systems and keep relevant context moving across work, from briefing through measurement and learning, without requiring organizations to rebuild their technology stack."},{"name":"Governed AI software delivery","value":"Govern Agent-Supported Software Delivery","valueDescription":"Use agents to support the software lifecycle while engineers and architects direct work, review outputs, and retain ownership of key decisions."},{"name":"Agentic software engineering","value":"Expand Delivery Capacity Without Hiring","valueDescription":"Parallel work by front-end and back-end agents can increase delivery capacity without expanding headcount, while engineers review changes before they merge."},{"name":"Automated testing and quality assurance","value":"Keep Verification Moving With Development","valueDescription":"Agent-supported testing and checks help teams verify software throughout delivery, including accessibility, performance, security, and functionality."},{"name":"Agentic delivery resources","value":"Bring Engineering Standards Into Existing Tools","valueDescription":"Agent Studio makes DEPT® skills, specialist agents, workflows, and platform knowledge available through supported AI coding tools and reusable platform packs."},{"name":"Repeatable agentic workflows","value":"Extend Workflows Across Products And Teams","valueDescription":"Reusable workflows, agent-accessible documentation, and built-in quality standards help organizations extend agentic engineering without starting over on each project."},{"name":"Embedded engineering and delivery teams","value":"Build Agentic Capability Alongside Your Team","valueDescription":"Embedded specialists and delivery teams work alongside client staff on real projects, establishing workflows and helping people gain experience to run the model independently."},{"name":"AI visibility and agent-ready experiences","value":"Prepare Experiences And Information For AI Agents","valueDescription":"Help businesses understand how AI systems represent them and provide agents with structured information and connected services for accurate, consistent experiences."},{"name":"Software requirements and specification development","value":"Clarify Requirements Before Development","valueDescription":"Precise specifications give teams a clearer basis for development and help address vague requirements that can lead to rework."},{"name":"CI/CD and DevOps workflows","value":"Move Completed Work Toward Release","valueDescription":"Automated branch and pull-request management, quality gates, and aligned tickets and documentation help keep completed work moving through delivery."},{"name":"Role-specific just-in-time training","value":"Deliver Training At The Moment Of Need","valueDescription":"Give people relevant, role-specific learning within their tools while they are doing the work."},{"name":"AI investment business-case modeling","value":"Model Costs, Gains, And Projected ROI","valueDescription":"Assess the business case for AI initiatives before investment and connect initiatives to expected outcomes rather than activity."},{"name":"Design-to-code translation","value":"Translate Design Systems Into Code","valueDescription":"Automates translation of design-system components, styles, and tokens into code to help reduce the gap between design and development."},{"name":"Software maintenance and modernization","value":"Make Software Upkeep And Modernization Manageable","valueDescription":"Agent support for monitoring, fixes, documentation, legacy-code analysis, and migration helps reduce routine upkeep and approach modernization work."},{"name":"Stepwise implementation options","value":"Start Small And Scale What Works","valueDescription":"A sequence of briefing, assessment, proof of value, and scaling options provides a defined result and a decision about the next step."}],"marketCategories":[{"name":"AI Consulting","url":"https://nowen.ai/category/ai-consulting"}]},{"name":"Empathy-First Framework","anchor":"product-empathy-first-framework","type":"Service","url":"https://www.dept.global/ai-transformation/empathy-first-framework/","summary":"Helps teams assign work to people, assistants, and agents while retaining human judgment where it matters.","description":"DEPT®’s proprietary framework for deciding how people and AI should share work. It evaluates how much empathy affects an outcome and whether correctness depends on fixed rules or situational context. By mapping work task by task, it helps teams decide where people should lead, assistants should support, and agents can take on work, while preserving human judgment where it matters.","pricing":{},"features":[{"name":"Empathy and context assessment","value":"Match AI Involvement To The Work","valueDescription":"Helps teams consider whether a task requires understanding its effect on people and whether its answer depends on the situation, providing a basis for choosing an appropriate human–AI configuration."},{"name":"Four human–AI collaboration models","value":"Choose A Suitable Collaboration Model","valueDescription":"Gives teams four practical configurations for combining human judgment and AI, from close human assistance to agents completing structured work under oversight."},{"name":"Task-level work allocation","value":"Allocate Work While Preserving Human Judgment","valueDescription":"Helps teams identify where AI adds value and where people’s judgment should remain central, rather than applying the same automation model to every task."}],"marketCategories":[{"name":"AI Consulting","url":"https://nowen.ai/category/ai-consulting"}]},{"name":"Deptify","anchor":"product-deptify","type":"Platform","url":"https://www.dept.global/solutions/deptify/","summary":"Connects tools, workflows, and context to help teams make better decisions and build effective AI-powered ways of working.","description":"Deptify is DEPT®’s AI orchestration layer and technology stack for AI transformation and core services. It connects existing tools, data, and workflows into a governed system, with a persistent AI assistant that carries brand, project, and campaign context across briefs, data, and work history. It orchestrates work across briefing, strategy, content, media, production, activation, measurement, and learning. Deptify also provides role-specific just-in-time training and a cost-benefit calculator for modeling AI investment. It integrates with systems organizations already own, keeps data and applications within their environment, and does not require a technology-stack rebuild.","pricing":{},"features":[{"name":"End-to-end process orchestration","value":"Connect Work Across The Lifecycle","valueDescription":"Coordinate work across teams and existing platforms in a governed process, from briefing and strategy through production, activation, measurement, and learning."},{"name":"Persistent AI assistant and context continuity","value":"Carry Context Across Work","valueDescription":"Keep brand, project, and campaign context available across briefs, data, and work history, reducing the loss of context between tools and teams."},{"name":"Integration with existing systems","value":"Connect Your Existing Technology","valueDescription":"Bring existing tools and platforms into an orchestrated layer while keeping data and applications within your environment, without requiring a technology-stack rebuild."},{"name":"Just-in-time role-specific training","value":"Learn In The Flow Of Work","valueDescription":"Give teams role-specific guidance and learning at the point of need, inside the tools they use as work happens."},{"name":"Human–AI task allocation","value":"Assign Tasks To The Right Roles","valueDescription":"Use the Empathy-First Framework to guide where AI automates or augments tasks and where people lead with judgment, relationships, and original thinking."},{"name":"AI investment cost-benefit calculator","value":"Model AI Investment Outcomes","valueDescription":"Assess build and operating costs alongside efficiency gains and projected ROI before investing, tying AI initiatives to business outcomes rather than activity."}]},{"name":"Brand & Media","anchor":"product-brand-and-media","type":"Solution","url":"https://www.dept.global/solutions/brand-media/","summary":"Builds distinctive brands and turns customer attention into measurable growth with connected creative, content, media, technology, data, and AI.","description":"DEPT® combines brand strategy, creative, content, media, technology, data, and AI to help brands earn attention and turn it into measurable growth. Services include brand positioning, data-driven campaigns and experiences, scaled content production, omnichannel performance media, and social, creator, and live shopping solutions. DEPT® Studios uses AI agents, Adobe technology, agentic workflows, and dynamic creative optimization to produce and activate content across markets and channels. Deptify connects tools, data, and workflows across briefing, strategy, production, activation, measurement, and learning.","pricing":{},"features":[{"name":"Brand strategy","value":"Position Your Brand For Growth","valueDescription":"Clarifies a brand's position and direction to support growth in an evolving customer landscape."},{"name":"Performance campaigns and experiences","value":"Earn Attention And Meet Business Goals","valueDescription":"Combines creative campaign development and execution with data to capture attention and deliver against defined business goals."},{"name":"Content production and activation at scale","value":"Produce Relevant Content Across Markets","valueDescription":"Supports content production, adaptation, and activation across languages, regions, cultures, and channels, with workflows designed to improve speed and efficiency."},{"name":"Full-funnel media","value":"Drive Growth Across Media Channels","valueDescription":"Connects customer insights and creative testing with performance media across channels to encourage action and support growth."},{"name":"Social, creator, and culture","value":"Extend Reach And Build Cultural Relevance","valueDescription":"Helps brands connect with audiences and participate in culture through social media, relevant creators, influencer partnerships, and live shopping."},{"name":"AI workflow orchestration","value":"Connect Tools, Data, And Workflows","valueDescription":"Connects work across teams and stages, enabling continuity from planning and production through activation, measurement, and learning."}],"marketCategories":[{"name":"Integrated Marketing Services","url":"https://nowen.ai/category/integrated-marketing-services"}]},{"name":"Customer Experience","anchor":"product-customer-experience","type":"Solution","url":"https://www.dept.global/solutions/customer-experience/","summary":"Creates seamless, personalized customer experiences that strengthen engagement, conversion, and loyalty across human- and agent-led journeys.","description":"DEPT® helps companies understand how human- and agent-led interactions connect, identify growth opportunities, and create seamless customer experiences across websites, apps, platforms, stores, and intelligent interfaces. Services include end-to-end journey mapping, personalization using AI and automation, connected experience platforms, continuous optimization, and customer research using behavioral data, AI-powered research, and synthetic audiences. DEPT® brings together strategy, creative, and technical expertise to build experiences that engage customers, support conversion and loyalty, and are easy for AI agents to navigate.","pricing":{},"features":[{"name":"Customer journey mapping","value":"Map End-To-End Journeys","valueDescription":"See how customer interactions connect across touchpoints and identify opportunities to improve awareness, growth, and loyalty."},{"name":"Personalization at scale","value":"Personalize Experiences At Scale","valueDescription":"Use customer data, AI, and automation to deliver relevant experiences to more people and support engagement and loyalty."},{"name":"Human- and agent-led journey design","value":"Design For People And AI Agents","valueDescription":"Create connected experiences that account for customer interactions with people, digital touchpoints, and AI agents."},{"name":"Connected experience platforms","value":"Connect Platforms And Data","valueDescription":"Bring platforms, data, and technology together to support seamless experiences that drive engagement, conversion, and loyalty."},{"name":"Continuous journey optimization","value":"Optimize Paths To Conversion","valueDescription":"Track and analyze customer paths to conversion, then optimize them to improve the experience."},{"name":"Customer insight research","value":"Inform Design With Customer Insights","valueDescription":"Apply behavioral data, AI-powered research, and synthetic audiences to test ideas, anticipate needs, and guide experience design."},{"name":"AI workflow orchestration","value":"Connect Tools And Workflows","valueDescription":"Use Deptify to connect tools, data, and workflows across teams and support continuous work from planning through measurement and learning."}]},{"name":"Commerce","anchor":"product-commerce","type":"Solution","url":"https://www.dept.global/solutions/commerce/","summary":"Grows commerce businesses with connected customer experiences, scalable platforms, and AI-enabled strategies that support sales, loyalty, and new opportunities.","description":"DEPT®'s commerce services connect strategy, marketing, customer experience, technology, data, and AI to help businesses grow. The team develops agentic commerce strategies and workflows, builds and operates scalable e-commerce platforms, and connects channels, CRM, loyalty, and lifecycle marketing. Services also include using AI to predict trends, personalize shopping experiences, and streamline commerce operations, supported by Deptify, DEPT®'s AI orchestration layer.","pricing":{},"features":[{"name":"Agentic commerce strategy","value":"Connect Channels Around Customer Needs","valueDescription":"Aligns commerce channels around customer and business needs, helping businesses address how people discover products, compare options, and make purchases across an expanding range of channels."},{"name":"Scalable e-commerce platforms","value":"Support New Markets And Channels","valueDescription":"Commerce platforms and architectures are designed to accommodate new markets, channels, customer experiences, and business models."},{"name":"Agentic workflow design","value":"Map Tasks To People And Agents","valueDescription":"Structures workflows by identifying their jobs to be done and assigning tasks to people and agents, supporting faster launches and migrations."},{"name":"Loyalty and lifecycle marketing","value":"Increase Customer Lifetime Value","valueDescription":"Connected CRM, loyalty, and lifecycle programs help businesses encourage repeat visits and increase customer lifetime value."},{"name":"AI orchestration with Deptify","value":"Connect Tools, Data, And Workflows","valueDescription":"Deptify connects tools, data, and workflows across teams and stages of work, enabling faster learning, better decisions, and measurable growth."},{"name":"Commerce performance optimization","value":"Increase Conversions And Customer Value","valueDescription":"Data-led commerce experiences are used to help increase conversion rates and customer value, while supporting sales growth and stronger brand presence."},{"name":"AI-powered commerce optimization","value":"Predict Trends And Personalize Shopping","valueDescription":"AI can be applied to trend prediction, shopping experience personalization, and commerce process optimization."},{"name":"Omnichannel experience delivery","value":"Deliver Consistent Cross-Channel Experiences","valueDescription":"Connects branded commerce, retail media networks, social platforms, and physical stores to support consistent, personalized customer experiences across channels."}]},{"name":"Tech & Data","anchor":"product-tech-and-data","type":"Solution","url":"https://www.dept.global/solutions/tech-data/","summary":"Modernizes technology, unlocks value from data, and builds products and experiences that support growth.","description":"DEPT® combines software development, agentic engineering, data capabilities, and best-in-class platforms to modernize businesses and build new products and experiences. Services span enterprise architecture, custom AI applications and data foundations, analytics and business intelligence, digital product development, cloud infrastructure, and platform implementation and integration. Teams work across strategy, design, engineering, and delivery, from legacy systems to greenfield applications.","pricing":{},"features":[{"name":"Data, AI, and governance","value":"Deploy AI Securely And Responsibly","valueDescription":"Custom AI applications, agents, and tools are built on reliable data foundations and supported by clear governance for secure, responsible deployment."},{"name":"Agentic engineering","value":"Accelerate Software Delivery With Human Oversight","valueDescription":"Specialist AI agents work across the development lifecycle, while engineers guide the work, test decisions, and remain accountable for the outcome."},{"name":"Enterprise architecture","value":"Build Resilient, Secure, Scalable Architectures","valueDescription":"Create technology architectures designed to adapt to market changes and support business growth, including cloud-native infrastructure and modernization."},{"name":"Data engineering and business intelligence","value":"Turn Data Into Better Business Decisions","valueDescription":"Data engineering, business intelligence, and predictive analytics help anticipate demand, uncover growth opportunities, and inform business decisions."},{"name":"Digital product development","value":"Build And Improve Digital Products","valueDescription":"Custom software development spans strategy, prototyping, design, engineering, launch, and continuous improvement."},{"name":"Cloud infrastructure","value":"Scale Cloud Systems While Managing Security And Costs","valueDescription":"Cloud strategies and infrastructure modernization support performance, faster delivery, and reliable scaling for business-critical applications and AI agents, while keeping security and costs under control."},{"name":"AI orchestration","value":"Connect Tools, Data, And Workflows","valueDescription":"Deptify connects tools, data, and workflows across teams and work stages, supporting faster learning, better decisions, and measurable growth."},{"name":"Platform implementation and integration","value":"Connect Platforms And Team Workflows","valueDescription":"Implement, migrate, and integrate platforms including Adobe, Google, Shopify, and Salesforce, with custom applications where needed."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://www.dept.global","text":"DEPT®"},{"url":"https://www.dept.global/ai-transformation/","text":"AI transformation"},{"url":"https://www.dept.global/ai-transformation/empathy-first-framework/","text":"Empathy-First Framework"},{"url":"https://www.dept.global/solutions/deptify/","text":"Deptify"},{"url":"https://www.dept.global/solutions/brand-media/","text":"Brand & Media"},{"url":"https://www.dept.global/solutions/customer-experience/","text":"Customer Experience"},{"url":"https://www.dept.global/solutions/commerce/","text":"Commerce"},{"url":"https://www.dept.global/solutions/tech-data/","text":"Tech & Data"}]}