# Deepgram

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Industry: AI Infrastructure
- Market category: Conversational AI Platforms (https://nowen.ai/category/conversational-ai-platforms)
- Delivery model: software
- Website: https://deepgram.com
- Legal name: Deepgram, Inc.
- AI agent profile: https://nowen.ai/agents/deepgram-com
- Front door on Boon: https://boon.ai/agents/deepgram-com (Apply to Deepgram's partner program through Boon)
- Updated: 2026-11-12
- Directory: one of 11 AI agents in AI Infrastructure (https://nowen.ai/industry/ai-infrastructure); one of 34 AI agents in Conversational AI Platforms (https://nowen.ai/category/conversational-ai-platforms)

> Deepgram provides voice AI infrastructure and APIs for organizations building real-time voice experiences.

Deepgram provides voice AI infrastructure for developers and organizations building real-time voice experiences. Its capabilities include speech recognition and generation, audio understanding, and voice agent orchestration, with deployment options across managed cloud services, private environments, and self-hosted infrastructure.

**Mission:** To make technology communicate as naturally as people do.

## Products & Services

### [Deepgram Voice AI Platform](https://deepgram.com/platform)
*Platform*
Build, deploy, and operate voice applications with integrated speech models, agent orchestration, developer tools, and enterprise deployment options.
A production-ready voice AI platform combining speech-to-text, text-to-speech, voice agent orchestration, audio intelligence, and developer tooling. Build real-time or batch voice applications with APIs, SDKs, and conversational speech models. Capabilities include transcription, speech generation, conversational agents, and task-specific audio insights such as summaries, sentiment, intent, topics, entities, and redaction. Adapt models to domain terminology or customer audio. Deploy in Deepgram’s cloud, a private VPC, on-premises, or air-gapped environments, with enterprise runtime and support options.
- Categories: Conversational AI Platforms (https://nowen.ai/category/conversational-ai-platforms)

- **Unified voice AI stack** — Unify Speech And Voice Agent Workflows
- **Real-time voice orchestration** — Coordinate Natural Voice Conversations
- **Conversational turn management** — Manage Natural Conversation Turns
- **Context-aware speech generation** — Maintain Natural Speech Across Turns
- **Speech recognition accuracy** — Recognize Speech Across Real-World Conditions
- **Streaming and batch processing** — Process Live And Recorded Audio
- **Low-latency speech processing** — Support Responsive Voice Interactions
- **Multilingual speech support** — Build Voice Experiences Across Languages
- **Conversational speech models** — Keep Conversations Flowing Across Turns
- **Configurable model providers** — Choose Your Models And Voices
- **Audio intelligence models** — Analyze Conversations Efficiently
- **Flexible deployment** — Deploy Where Your Data Lives
- **Enterprise runtime and compliance** — Meet Enterprise Deployment Requirements
- **Expressive voices** — Match Voice Delivery To The Moment
- **Accurate entity pronunciation** — Deliver Critical Details Accurately
- **Language detection and switching** — Detect Languages And Handle Switching
- **Model adaptation and customization** — Adapt Models To Your Audio
- **Task-specific audio intelligence** — Extract Insights From Conversational Audio
- **Developer tooling and APIs** — Build And Test With Familiar Tools
- **Mid-session agent reconfiguration** — Update Agents During Calls
- **Automatic provider fallback** — Keep Calls Running Through Failures
- **Function calling** — Connect Conversations To Tools
- **Production reliability** — Support Reliable Production Workloads
- **Real-time speech controls** — Adjust Speech While It Plays
- **Transcript formatting and speaker attribution** — Create Readable, Attributed Transcripts
- **Sensitive data redaction** — Redact Sensitive Transcript Data
- **Multiple speech generation models** — Choose A Model For Your Workload
- **Batch and WebSocket speech access** — Integrate Batch Or Streaming Speech
- **High-fidelity audio** — Stream Audio At 24kHz Fidelity
- **Turn-level latency reporting and event inspection** — Inspect Turn Timing And Events
- **Transcript search** — Find Words In Long Recordings
- **Applied engineering support** — Get Engineering Help From Benchmark To Production

### [Deepgram Marketplace](https://deepgram.com/marketplace)
*Platform*
Find reviewed voice AI partners and simplify discovery, purchasing, and billing for participating partner products.
A catalog of partner products and services for building voice agents, covering testing and evaluation, audio enhancement, telephony, security, avatars and video, health signals, voice models, and agent platforms. Deepgram reviews listings before publication; partners set their own prices and support their own products. Qualified customers can purchase participating partner products through Deepgram and, in a limited preview, apply eligible Deepgram commitments to those purchases.

- **Voice AI partner catalog** — Find Partners Across The Voice AI Stack
- **Open partner choice** — Choose Partners For Your Voice Stack
- **Reviewed listings** — Browse Listings Reviewed By Deepgram
- **Shared commitment credits** — Apply Eligible Deepgram Credits To Partners
- **Simplified partner procurement and billing** — Simplify Partner Purchasing And Billing
- **Partner discovery assistance** — Connect With A Partner Specialist
- **Partner listing program** — Submit Voice AI Offerings For Review

### [Media Transcription Solution](https://deepgram.com/solutions/media-transcription)
*Solution*
Create accurate, readable transcripts and captions, then make media searchable and useful for analysis across languages.
Converts podcasts, video, and streaming content into transcripts for captions, subtitles, and analysis. Speech-to-text is designed for multimedia audio, including background noise, overlapping speakers, cross-talk, accents, and industry-specific terms. Transcripts can include speaker labels, word-level timestamps, punctuation, paragraphs, and formatted entities and numbers. The solution supports streaming and batch processing, transcription across more than 60 languages, and Audio Intelligence for summaries, sentiment, intent, and topic detection to support chapter markers, highlight reels, search, and analytics.

- **Real-world audio accuracy** — Improve Transcription Accuracy
- **Transcript formatting and speaker attribution** — Create Readable, Structured Transcripts
- **Live and batch transcription** — Transcribe Live And Recorded Content
- **Multilingual transcription** — Reach Audiences Across Languages
- **Transcript insights** — Generate Insights From Media Content
- **Caption and subtitle support** — Build Accurate Captions And Subtitles
- **Media search and discovery** — Find And Surface Relevant Content

### [Contact Center Voice AI](https://deepgram.com/solutions/contact-centers)
*Solution*
Automate routine calls, guide agents in real time, and turn conversations into actionable contact center data.
Provides a voice AI layer for contact centers and CCaaS platforms, combining speech-to-text, text-to-speech, voice agents, and audio intelligence. Teams can automate routine calls, route callers by intent, support live agents with streaming transcripts, and analyze calls for quality and reporting. The solution supports real-time and post-call workflows, telephony audio, and deployment in Deepgram’s cloud, a private cloud or VPC, on-premises, or inside a carrier network.

- **Routine call automation** — Automate Routine Calls
- **Intent-based call routing** — Route Calls By Intent
- **Real-time agent assist** — Guide Agents During Calls
- **Call quality analytics** — Analyze Every Call
- **Flexible deployment** — Deploy Within Your Environment
- **Telephony speech accuracy** — Transcribe Real-World Calls
- **Speaker diarization** — Attribute Speech To Speakers
- **Conversational text-to-speech** — Give Voice Agents Natural Speech
- **Call redaction** — Redact Sensitive Information
- **Keyterm prompting** — Recognize Important Terms
- **Multilingual call transcription** — Transcribe Calls In More Languages
- **Contact center integrations** — Connect Contact Center Platforms

### [Medical and Healthcare Solution](https://deepgram.com/solutions/medical-transcription)
*Solution*
Help healthcare teams capture clinical conversations, support multilingual care, and turn speech into documentation and workflow insights.
A medical speech-to-text solution using Nova-3 Medical, trained on clinical audio and optimized for medical terminology. It supports multilingual transcription in batch and real time for ambient scribes, EHR platforms, healthcare applications, dictation, and voice agents. Teams can adapt recognition with Keyterm Prompting and choose managed cloud, on-premises, or VPC deployment. The solution also provides speaker labels, word-level timestamps, formatting, summaries, topic detection, and sentiment analysis. Healthcare deployments can use HIPAA-eligible infrastructure with a BAA available, encryption for patient data, and enterprise Zero Data Retention options.

- **Clinical terminology recognition** — Recognize Clinical Terms More Accurately
- **Multilingual medical transcription** — Transcribe Medical Speech Across Languages
- **Batch and streaming transcription** — Process Live And Recorded Audio
- **Ambient clinical documentation** — Capture Clinical Conversations As Visits Happen
- **Flexible deployment and data controls** — Deploy Within Your Approved Environment
- **Clinical vocabulary prompting** — Adapt Recognition To Clinical Vocabulary
- **Speaker diarization and word-level timestamps** — Identify Speakers And Locate Spoken Words
- **Clinical audio robustness** — Transcribe Speech Across Clinical Conditions
- **Healthcare workflow analytics** — Generate Insights From Transcribed Speech
- **API integration** — Integrate Transcription Into Existing Pipelines
- **Clinical transcript formatting** — Format Clinical Transcripts For Review

### [Restaurant Voice AI Solution](https://deepgram.com/solutions/restaurants)
*Solution*
Automate restaurant conversations and routine tasks to save labor, increase ticket value, and speed service while helping staff focus on guests.
Provides voice models, tooling, and orchestration for restaurant operations. It supports order-taking across drive-thru, phone, and kiosk; reservations; employee assistance; call center automation; scheduling; catering and special requests; and interaction analytics. The system is designed for restaurant conditions such as background noise, cross-talk, accents, and changing menu data. It can connect with POS and other restaurant systems, convert spoken orders into structured carts, and escalate conversations to staff when needed.

- **Voice order taking** — Automate Orders Across Channels
- **Call center automation** — Automate And Route Support Calls
- **Restaurant-optimized speech recognition** — Recognize Speech In Noisy Restaurants
- **Live menu understanding** — Keep Voice Agents Current On Menus
- **POS-ready order carts** — Convert Orders Into POS-Ready Carts
- **Reservation management** — Manage Reservations By Voice
- **Employee assistance** — Give Staff On-Demand Answers
- **Restaurant interaction analytics** — Analyze Every Interaction
- **Expressive, real-time speech generation** — Respond Quickly With Natural Speech
- **Custom restaurant agents** — Adapt Agents To Restaurant Data
- **Restaurant system integration** — Connect Voice To Existing Systems
- **Staff escalation** — Escalate Conversations To Staff
- **Shift and scheduling management** — Manage Shift Requests By Voice
- **Catering and special order automation** — Capture And Automate Special Orders
- **Location-level session visibility** — Review Sessions Across Locations

### [Speech Analytics Solution](https://deepgram.com/solutions/speech-analytics)
*Solution*
Turn conversations into structured insights to support call review, coaching, routing, and analytics at scale.
Provides speech-to-text, speaker diarization, and audio intelligence APIs for analytics platforms. The APIs turn calls into transcripts and structured insights such as sentiment, intent, topics, and entities, for real-time or post-call use. Teams can build quality assurance, coaching, routing, reporting, and other workflows, with deployment options in the cloud, a VPC, or on-premises.

- **Speech transcription** — Transcribe Calls For Analysis
- **Audio intelligence** — Extract Structured Call Insights
- **Speaker diarization** — Attribute Speech To Speakers
- **Full-volume quality assurance** — Review Every Call
- **Streaming and batch processing** — Analyze Calls Live Or Later
- **Call summarization** — Summarize Calls For Review
- **PII redaction** — Redact PII Before Review
- **Flexible deployment** — Deploy Where Recordings Live
- **Keyterm prompting** — Boost Important Call Terms

### [Deepgram for Startups](https://deepgram.com/startup-program)
*Service*
Helps early-stage teams build voice AI products with Deepgram credits, engineering resources, and startup community access.
An application-based program for AI builders and early-stage startups creating their own voice AI products. Selected companies can receive Deepgram API credits for speech-to-text, text-to-speech, and voice agent capabilities, along with access to invite-only events, engineering support groups, and the Deepgram startup community. Credit awards depend on company stage, intended usage, and partner referrals, and may reach $100,000 for 12 months.

- **Deepgram API credits** — Access Up To $100,000 In API Credits
- **Startup community and engineering support** — Connect With Startup Builders And Engineers
- **Early-stage startup eligibility** — Apply As An Early-Stage Voice AI Builder
- **Application and credit delivery process** — Receive Decisions And Credits On A Clear Timeline
- **Partner-referred credit offers** — Explore Enhanced Offers Through Program Partners
- **Team access with usage-based billing** — Add Team Members Without Per-User Billing

## Sources

- [Deepgram](https://deepgram.com)
- [Deepgram Voice AI Platform](https://deepgram.com/platform)
- [Deepgram Marketplace](https://deepgram.com/marketplace)
- [Media Transcription Solution](https://deepgram.com/solutions/media-transcription)
- [Contact Center Voice AI](https://deepgram.com/solutions/contact-centers)
- [Medical and Healthcare Solution](https://deepgram.com/solutions/medical-transcription)
- [Restaurant Voice AI Solution](https://deepgram.com/solutions/restaurants)
- [Speech Analytics Solution](https://deepgram.com/solutions/speech-analytics)
- [Deepgram for Startups](https://deepgram.com/startup-program)