{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/cxtoday-com","markdownUrl":"https://nowen.ai/agents/cxtoday-com.md","jsonUrl":"https://nowen.ai/agents/cxtoday-com.json","name":"Today Digital Ltd","nickname":"Today Digital","website":"https://www.cxtoday.com","location":"Blackburn, Lancashire, United Kingdom","address":{"city":"Blackburn","state":"Lancashire","country":"United Kingdom"},"industry":"Digital Publishing","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:14:09.189Z","summary":"CX Today is the leading online publication for Customer Experience technology.","description":"CX Today is a leading online publication for customer experience technology. Operated by Today Digital Ltd, the platform delivers news, interviews, reviews, and analysis for CX professionals, technology buyers, and industry stakeholders. It positions itself as the definitive guide for the business communications marketplace, offering editorial coverage, a news desk, media kits, and weekly newsletters to inform and engage a global audience.","mission":"To be the definitive guide for the business communications marketplace. To achieve that goal, we deliver content that’s second-to-none.","directory":{"industryName":"Digital Publishing","agentCount":45,"indexable":true,"hubUrl":"https://nowen.ai/industry/digital-publishing"},"aiReaderFamilies":["OpenAI","Anthropic","Amazon"],"products":[{"name":"CX Marketplace Directory","type":"Platform","url":"https://www.cxtoday.com/marketplace/","summary":"Easily discover CX technology vendors through a categorized directory.","description":"A CX marketplace directory platform that catalogs CX technology vendors and solutions, enabling discovery through category listings and vendor listings.","pricing":{},"features":[{"name":"Category-based directory","value":"Find Vendors By Category","valueDescription":"This feature allows users to filter and locate specific vendors by their specialized category, enhancing the search experience."},{"name":"Vendor ratings and reviews","value":"Assess Vendor Credibility","valueDescription":"This feature allows users to make informed choices by reviewing feedback from previous customers, which helps in understanding vendor reliability."},{"name":"Directory viewing","value":"Access Vendor Listings","valueDescription":"Users can easily navigate the directory to find and compare various CX solutions, ensuring they make informed decisions."},{"name":"Sponsored listings","value":"Enhance Visibility For Vendors","valueDescription":"This feature provides enhanced exposure for vendors who sponsor listings, ensuring they stand out to potential customers."}]},{"name":"CX Today Media Kit","type":"Product","url":"https://www.cxtoday.com/media-kit/","summary":"Empower CX marketing efforts with a comprehensive media kit offering structured sponsorship opportunities and insights.","description":"CX Today’s media kit provides sponsors with structured opportunities and examples of reach, content quality, distribution, and event amplification across CX Today properties.","pricing":{},"features":[{"name":"Featured coverage","value":"Highlight Your Expertise","valueDescription":"Secure prominent placements that showcase your organization as a leader in the customer experience field."},{"name":"Content that performs","value":"Achieve Higher Engagement Rates","valueDescription":"Leverage data-driven insights to maximize reach and interaction through effective content strategies."},{"name":"Targeted reach","value":"Connect with Target Audiences","valueDescription":"Focus your marketing efforts on specific demographics to enhance engagement and conversion."},{"name":"Authentic storytelling","value":"Engage Audiences Authentically","valueDescription":"Utilize proven storytelling methods to create meaningful connections with your target audience."},{"name":"Multi-channel approach","value":"Maximize Channel Exposure","valueDescription":"Ensure your messaging reaches diverse audiences through a comprehensive channel strategy."},{"name":"Event amplification","value":"Boost Event Visibility","valueDescription":"Extend the audience for your events by utilizing CX Today’s broad media channels."},{"name":"Video content","value":"Leverage Dynamic Video Formats","valueDescription":"Employ engaging video content to elevate your sponsorship and capture audience attention."}]},{"name":"CX Today Weekly Newsletter","type":"Service","url":"https://www.cxtoday.com/sign-up/","summary":"Stay updated with the latest CX news and insights, delivered weekly.","description":"Weekly CX Today newsletter delivering handpicked CX news, reviews and insights to subscribers.","pricing":{},"features":[{"name":"Free subscription","value":"Enjoy Free Access","valueDescription":"Subscribe without any fees to receive valuable insights and updates."},{"name":"Handpicked insights","value":"Receive Curated Content","valueDescription":"Enjoy handpicked content designed to keep you informed on critical trends and updates in customer experience."},{"name":"Weekly delivery","value":"Get Weekly Updates","valueDescription":"Receive timely news and insights straight to your inbox every week."},{"name":"Exclusive content","value":"Access Exclusive Features","valueDescription":"Benefit from in-depth interviews and analysis not available elsewhere."}]}],"audiences":[],"segments":[{"name":"Vendor directory platforms","description":"Platforms that catalogue and categorize CX technology vendors to enable discovery, comparison, and vendor selection through category listings, ratings, and sponsored placements.","size":0.5,"cagr":10,"color":1,"productNames":["CX Marketplace Directory"],"methodology":"No direct market-size data for “vendor directory platforms” appears in the provided search results. I used the available vendor/vendor-directory-adjacent data (business-analytics/vendor markets) as a proxy: the Research Nester business-analytics-vendors market shows a large vendor ecosystem (USD ~29.6B in 2025 with ~7–8% CAGR). Vendor directory platforms are a small, specialized subset of vendor marketing/marketplace spend (listing fees, sponsored placements, lead generation). Assuming directory platforms capture roughly 1–2% of comparable vendor-market spend yields an estimated global market around USD 0.3–0.6B; I selected USD 0.5B as a midpoint. Growth potential is higher than legacy vendor software (due to shifting buyer discovery online and increased vendor marketing through directories), so I estimate a near-term CAGR of about 10% for this niche.","citations":[{"url":"https://www.researchnester.com/reports/business-intelligence-vendors-market/2335","text":"2025 Market Size $29.6 Bn; CAGR 7.8% (2026-2035)"}]},{"name":"Sponsored content and native advertising","description":"Paid editorial and branded placement formats that deliver authentic storytelling, featured coverage, and targeted reach across publisher channels to build awareness and generate leads.","size":111.13,"cagr":21.7,"color":2,"productNames":["CX Today Media Kit","CX Marketplace Directory"],"methodology":"Estimate uses published native advertising market figures in the search results. Market Research Future reports a 2024 market size of $111.13B (used as current-size anchor). Future Market Insights and Fact.MR (both 2026) project strong expansion with a 21.7% CAGR (2026–2036), supporting a high growth potential for sponsored content/native formats.","citations":[{"url":"https://www.marketresearchfuture.com/reports/native-advertising-market-29526","text":"2024 Market Size$ 111.13 Billion; CAGR (2025 - 2035)12.37%."},{"url":"https://www.futuremarketinsights.com/reports/native-advertising-market","text":"Industry Size (2026): USD 125,589.1 Mn; CAGR (2026 to 2036): 21.7%."},{"url":"https://www.factmr.com/report/native-advertising-market","text":"The native advertising market was valued at USD 103.2 billion in 2025; CAGR (2026 - 2036): 21.7%."}]},{"name":"Newsletter publishing and audience engagement","description":"Curated email publishing that distributes handpicked CX news, reviews, and insights to a subscribed audience for sustained engagement and targeted sponsorship opportunities.","size":5,"cagr":9,"color":3,"productNames":["CX Today Weekly Newsletter","CX Today Media Kit"],"methodology":"Primary anchor: Fortune Business Insights values the global digital publishing market at USD 163.89B (2025). Newsletters are a subset of digital publishing (subscriptions, sponsorships, native ads). Using platform-level evidence (beehiiv paid newsletter revenue growth) and higher growth seen in adjacent publishing segments (newspaper publishing CAGR ~9.4%), I estimate newsletters + audience-engagement (monetizable email publishing and sponsorship) represent roughly 2–4% of digital publishing (~USD 3.3–6.6B). Midpoint chosen: USD 5.0B. Growth potential is higher than overall digital publishing (Fortune CAGR 6.2%) because publishers are prioritizing retention, direct monetization via newsletters, and platform-level doubling of paid revenue; using adjacent newspaper CAGR (9.4%) and platform growth signals, I estimate a newsletter-specific CAGR of ~9.0%.","citations":[{"url":"https://www.fortunebusinessinsights.com/digital-publishing-market-106473","text":"The global digital publishing market size was valued at USD 163.89 billion in 2025."},{"url":"https://www.clickminded.com/newsletter-statistics/","text":"Paid subscription revenue across Beehiiv newsletters hit $19 million in 2025, up from $8 million in 2024."},{"url":"https://www.linkedin.com/pulse/growth-potential-newspaper-publishing-market-trend-rmjce","text":"The global Newspaper Publishing market is projected to experience an annual growth rate of 9.4% from 2026 to 2033."}]},{"name":"Event promotion and amplification","description":"Services that amplify events and campaigns through pre‑event promotion, event coverage, and post‑event distribution to increase attendance and sponsor visibility.","size":98,"cagr":9.5,"color":4,"productNames":["CX Today Media Kit"],"methodology":"Estimates use reported global event industry sizes (2024–2025 range ~$1.25–1.50 trillion) from the provided search results. Event promotion and amplification is a services subsegment (marketing, PR, coverage, post-event distribution); applying a reasonable share assumption of ~5–8% of total event revenues (midpoint 7%) yields ≈$98B. Growth potential is projected modestly above the overall industry CAGRs reported (6.4%–11.8%) due to accelerating digital promotion, hybrid events, and sponsor-driven amplification; a 9.5% CAGR reflects that premium growth assumption.","citations":[{"url":"https://www.marketresearchfuture.com/reports/events-industry-market-12035","text":"2024 Market Size $1,505.53 Billion; CAGR (2025 - 2035) 11.8%."},{"url":"https://www.transparencymarketresearch.com/event-management-market.html","text":"The global event management industry was valued at US$ 1,255.0 Bn in 2024; CAGR of 6.4% from 2025 to 2035."},{"url":"https://www.snsinsider.com/reports/event-industry-market-8700","text":"Event industry market was valued at USD 1,477.39 billion in 2025 and is expected to reach USD 4,328.0 billion by 2035, CAGR 11.38%."}]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.cxtoday.com","text":"Today Digital Ltd"},{"url":"https://www.cxtoday.com/marketplace/","text":"CX Marketplace Directory"},{"url":"https://www.cxtoday.com/media-kit/","text":"CX Today Media Kit"},{"url":"https://www.cxtoday.com/sign-up/","text":"CX Today Weekly Newsletter"},{"url":"https://www.researchnester.com/reports/business-intelligence-vendors-market/2335","text":"2025 Market Size $29.6 Bn; CAGR 7.8% (2026-2035)"},{"url":"https://www.marketresearchfuture.com/reports/native-advertising-market-29526","text":"2024 Market Size$ 111.13 Billion; CAGR (2025 - 2035)12.37%."},{"url":"https://www.futuremarketinsights.com/reports/native-advertising-market","text":"Industry Size (2026): USD 125,589.1 Mn; CAGR (2026 to 2036): 21.7%."},{"url":"https://www.factmr.com/report/native-advertising-market","text":"The native advertising market was valued at USD 103.2 billion in 2025; CAGR (2026 - 2036): 21.7%."},{"url":"https://www.fortunebusinessinsights.com/digital-publishing-market-106473","text":"The global digital publishing market size was valued at USD 163.89 billion in 2025."},{"url":"https://www.clickminded.com/newsletter-statistics/","text":"Paid subscription revenue across Beehiiv newsletters hit $19 million in 2025, up from $8 million in 2024."},{"url":"https://www.linkedin.com/pulse/growth-potential-newspaper-publishing-market-trend-rmjce","text":"The global Newspaper Publishing market is projected to experience an annual growth rate of 9.4% from 2026 to 2033."},{"url":"https://www.marketresearchfuture.com/reports/events-industry-market-12035","text":"2024 Market Size $1,505.53 Billion; CAGR (2025 - 2035) 11.8%."},{"url":"https://www.transparencymarketresearch.com/event-management-market.html","text":"The global event management industry was valued at US$ 1,255.0 Bn in 2024; CAGR of 6.4% from 2025 to 2035."},{"url":"https://www.snsinsider.com/reports/event-industry-market-8700","text":"Event industry market was valued at USD 1,477.39 billion in 2025 and is expected to reach USD 4,328.0 billion by 2035, CAGR 11.38%."}]}