{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/csgi-com","markdownUrl":"https://nowen.ai/agents/csgi-com.md","jsonUrl":"https://nowen.ai/agents/csgi-com.json","name":"CSG","website":"https://csgi.com","industry":"Enterprise Software.","deliveryModel":"hybrid","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-10-23T10:54:35.656Z","summary":"CSG provides enterprise solutions that help organizations manage revenue, customer engagement, communications, payments, and network operations.","description":"CSG provides enterprise solutions for billing and revenue management, customer engagement and communications, payments, network services, and partner management. Its capabilities support organizations across a range of business models and operational needs.","mission":"Help organizations manage revenue and operations while improving customer engagement and communications.","directory":{"industryName":"Enterprise Software","agentCount":102,"indexable":true,"hubUrl":"https://nowen.ai/industry/enterprise-software"},"aiReaderFamilies":["Amazon"],"products":[{"name":"Billing and Revenue Management","type":"Solution","url":"https://www.csgi.com/solutions/billing-and-revenue-management","summary":"Monetize diverse business models and manage billing, partner settlements, and revenue operations.","description":"CSG’s billing and revenue management solution supports monetization across enterprise, consumer, subscription, interconnect, and partner business models. Capabilities include complex B2B billing, accurate consumer billing, personalized bill presentment across channels, partner deal settlement, and a shared business support system foundation. Related services include billing managed services and mediation intended to predict issues, reduce revenue leakage, and speed cash.","pricing":{},"features":[{"name":"B2B billing","value":"Bill Complex B2B Relationships","valueDescription":"Address enterprise billing needs for complex business-to-business relationships."},{"name":"Business model monetization","value":"Monetize More Business Models","valueDescription":"Support monetization across business models and manage more models on a shared business support system foundation."},{"name":"Partner deal settlement","value":"Settle Multi-Party Partner Deals","valueDescription":"Settle multi-party partner deals and help protect margins."},{"name":"Margin protection","value":"Protect Partner Deal Margins","valueDescription":"Help protect margins when settling partner deals."},{"name":"B2C billing","value":"Deliver Clear Consumer Bills","valueDescription":"Support accurate consumer billing with bills designed to be easy to understand."},{"name":"Bill presentment across channels","value":"Present Personalized Bills Across Channels","valueDescription":"Deliver clear, personalized bills across channels."},{"name":"Subscription billing","value":"Support Recurring Revenue","valueDescription":"Use flexible subscription billing to support recurring revenue."},{"name":"Billing operations management","value":"Offload Billing Operations","valueDescription":"Transfer billing operations to CSG through managed services to help lower total cost of ownership."},{"name":"Total cost reduction","value":"Lower Total Cost Of Ownership","valueDescription":"Offloading billing operations is intended to help lower total cost of ownership."},{"name":"Interconnect billing","value":"Monetize Services Through Partnerships","valueDescription":"Support service monetization and profitable partnerships with interconnect billing."},{"name":"Mediation and revenue leakage reduction","value":"Reduce Revenue Leakage","valueDescription":"Use mediation to predict issues, reduce revenue leakage, and speed cash."}]},{"name":"CSG ACP","type":"Product","url":"https://www.csgi.com/products/advanced-convergent-platform","summary":"Helps cable businesses manage billing with a product identified as North America's number one cable biller.","description":"CSG ACP is a cable billing product described by CSG as the number one cable biller in North America. It provides billing capabilities for cable businesses.","pricing":{},"features":[{"name":"Cable billing","value":"Manage Cable Billing","valueDescription":"Use CSG ACP's billing capabilities to support cable business billing operations."}]},{"name":"CSG Ascendon","type":"Platform","url":"https://www.csgi.com/products/ascendon","summary":"Helps organizations monetize digital offerings through a cloud-native SaaS platform.","description":"CSG Ascendon is a cloud-native, software-as-a-service digital monetization platform.","pricing":{},"features":[{"name":"Digital monetization","value":"Monetize Digital Offerings","valueDescription":"Gives organizations a platform for digital monetization."},{"name":"Cloud-native SaaS delivery","value":"Access A Cloud-Native SaaS Platform","valueDescription":"Provides access to the digital monetization platform through a cloud-native SaaS delivery model."}]},{"name":"CSG Encompass","type":"Product","url":"https://www.csgi.com/products/encompass","summary":"Supports billing for complex enterprise telecommunications requirements.","description":"CSG Encompass is a billing product designed for complex enterprise telecommunications requirements. It is positioned for enterprise telco billing.","pricing":{},"features":[{"name":"Enterprise telco billing","value":"Manage Complex Telco Billing","valueDescription":"Supports organizations with complex enterprise telecommunications billing requirements."}]},{"name":"CSG Bill Explainer","type":"Product","url":"https://www.csgi.com/products/bill-explainer","summary":"Clarifies bills for customers to help reduce calls and speed payments.","description":"CSG Bill Explainer uses AI to explain bills to customers, helping reduce customer calls and speed payments.","pricing":{},"features":[{"name":"AI-powered bill explanations","value":"Explain Bills With AI","valueDescription":"Give customers AI-powered explanations of their bills to help them understand the charges."},{"name":"Customer call reduction","value":"Reduce Customer Calls","valueDescription":"Help lower the number of customer calls by addressing bill questions with AI-powered explanations."},{"name":"Faster payments","value":"Speed Bill Payments","valueDescription":"Help customers understand their bills so they can make payments faster."}]},{"name":"CSG Billing Manager","type":"Product","url":"https://www.csgi.com/products/billing-manager","summary":"Helps organizations bill accurately and reduce the need for remediation.","description":"CSG Billing Manager helps organizations bill with accuracy and reduce remediation, supporting more reliable billing operations.","pricing":{},"features":[{"name":"Billing accuracy","value":"Improve Billing Accuracy","valueDescription":"Supports accurate billing, helping organizations produce more reliable bills."},{"name":"Remediation reduction","value":"Reduce Billing Remediation","valueDescription":"Helps organizations reduce remediation associated with billing."}]},{"name":"CSG Convergent Mediation & Activation","type":"Product","url":"https://www.csgi.com/products/convergent-mediation-activation","summary":"Unifies 5G usage, charging, and activation while helping eliminate rating errors.","description":"CSG Convergent Mediation & Activation unifies 5G usage, charging, and activation. Its AI-ready 5G mediation is designed to eliminate rating errors.","pricing":{},"features":[{"name":"5G usage mediation","value":"Unify 5G Usage","valueDescription":"Bring 5G usage mediation together with charging and activation in one solution."},{"name":"Rating error reduction","value":"Reduce Rating Errors","valueDescription":"Use AI-ready 5G mediation designed to eliminate rating errors."},{"name":"Activation","value":"Unify Activation","valueDescription":"Coordinate activation alongside 5G usage and charging through a unified solution."},{"name":"Charging","value":"Unify Charging","valueDescription":"Bring charging together with 5G usage and activation."}]},{"name":"CSG Data Manager","type":"Product","url":"https://www.csgi.com/products/data-manager","summary":"Enables customers to process data with high performance.","description":"CSG Data Manager is a product for high-performance data processing.","pricing":{},"features":[{"name":"High-performance data processing","value":"Process Data At High Performance","valueDescription":"Supports high-performance data processing."}]},{"name":"Quote-to-cash","type":"Solution","url":"https://www.csgi.com/solutions/quote-to-cash","summary":"Manage the journey from quote through billing and cash, including quote creation and order management.","description":"CSG Quote-to-cash manages the lifecycle from quote through billing and cash. Related capabilities include configure, price, quote services for creating accurate quotes quickly and order management to orchestrate, track, and fulfill orders.","pricing":{},"features":[{"name":"Quote-to-cash lifecycle management","value":"Manage The Full Revenue Lifecycle","valueDescription":"Manage the quote-through-billing-and-cash lifecycle in one solution."},{"name":"Accurate and fast quote creation","value":"Create Accurate Quotes Faster","valueDescription":"Create accurate quotes quickly through configure, price, and quote capabilities."},{"name":"Order orchestration","value":"Orchestrate Orders","valueDescription":"Orchestrate orders through the order management capability."},{"name":"Order fulfillment","value":"Fulfill Orders","valueDescription":"Fulfill orders through the order management capability."},{"name":"Order tracking","value":"Track Orders","valueDescription":"Track orders throughout the order management process."}]},{"name":"CSG Quote & Order (CPQ)","type":"Product","url":"https://www.csgi.com/products/quote-and-order","summary":"Helps telecommunications B2B teams create accurate quotes quickly for complex requirements.","description":"CSG Quote & Order (CPQ) is a configure, price, and quote product for complex telecommunications B2B needs. It supports creating accurate quotes quickly and is identified by CSG as a leading CPQ for complex telco B2B.","pricing":{},"features":[{"name":"Complex telco B2B quoting","value":"Create Accurate Quotes For Complex Telco B2B","valueDescription":"Helps teams address complex telco B2B quoting needs with configure, price, and quote capabilities, and supports creating accurate quotes quickly."}]},{"name":"CSG Deal Manager","type":"Product","url":"https://www.csgi.com/products/deal-manager","summary":"Helps customers make smarter deal-pricing decisions with AI-driven pricing.","description":"CSG Deal Manager is a deal management product offering AI-driven smart pricing.","pricing":{},"features":[{"name":"AI-driven pricing","value":"Make Smarter Pricing Decisions","valueDescription":"AI-driven smart pricing helps customers make smarter pricing decisions for deals."}]},{"name":"Customer Engagement","type":"Solution","url":"https://www.csgi.com/solutions/customer-engagement","summary":"Creates more relevant, connected customer interactions through journey analytics, real-time orchestration, customer profiles, routing, and engagement capabilities.","description":"CSG's Customer Engagement solution brings together capabilities for customer experience, journey analytics and orchestration, customer profiles, intelligent call routing, omnichannel engagement, workforce automation, and agentic AI. It also includes customer experience consulting. Listed capabilities include adapting journeys using real-time data, identifying friction, understanding customers by behavior, and routing inbound calls from one entry point.","pricing":{},"features":[{"name":"Real-time journey orchestration","value":"Adapt Journeys In Real Time","valueDescription":"Continuously adjust customer journeys using real-time data."},{"name":"Journey friction identification and resolution","value":"Identify And Resolve Journey Friction","valueDescription":"Find friction in customer journeys and address it before it affects customers."},{"name":"Behavior-based customer profiles","value":"Understand Customers Through Behavior","valueDescription":"Use customer behavior to understand customers beyond their attributes."},{"name":"Intelligent inbound call routing","value":"Route Inbound Calls Accurately","valueDescription":"Direct inbound calls accurately from a single entry point."},{"name":"Omnichannel communications","value":"Coordinate Communications Across Channels","valueDescription":"Coordinate customer communications across channels with shared context."},{"name":"Agentic AI","value":"Apply AI That Learns And Adapts","valueDescription":"Use AI designed to learn, adapt, and act to drive results."},{"name":"Workforce automation","value":"Match Crews To The Right Jobs","valueDescription":"Help ensure the right crew is assigned to the right job."},{"name":"Customer experience consulting","value":"Align Teams Around Outcomes","valueDescription":"Align teams around shared customer experience outcomes that matter."},{"name":"Customer interaction optimization","value":"Make Every Interaction Count","valueDescription":"Encourage organizations to make each customer interaction purposeful."}]},{"name":"CSG Xponent","type":"Platform","url":"https://www.csgi.com/products/xponent","summary":"Helps organizations engage customers through a dedicated customer engagement platform.","description":"CSG Xponent is an industry-leading customer engagement platform that provides customer engagement capabilities.","pricing":{},"features":[{"name":"Customer engagement","value":"Engage Customers","valueDescription":"Provides a platform for organizations to support customer engagement."}]},{"name":"Customer communication","type":"Solution","url":"https://www.csgi.com/solutions/customer-communications","summary":"Design, govern, and deliver customer communications across channels with shared context and digital, print, and voice options.","description":"CSG Customer communication helps organizations design, govern, and deliver customer communications across channels. Capabilities include communication design, coordinated omnichannel communications, email, print and mail, SMS, MMS, Rich Communication Services, and voice.","pricing":{},"features":[{"name":"Omnichannel communication coordination","value":"Coordinate Channels With Shared Context","valueDescription":"Coordinate customer communications across channels while maintaining shared context."},{"name":"Rich Communication Services messaging","value":"Send Secure Branded Messages","valueDescription":"Use Rich Communication Services to deliver secure, branded messages."},{"name":"Communication design","value":"Simplify Communication Creation","valueDescription":"Simplify the creation and design of customer communications."},{"name":"Communication governance","value":"Govern Customer Communications","valueDescription":"Govern customer communications as part of the communication lifecycle."},{"name":"Email communication","value":"Integrate Email Into Customer Journeys","valueDescription":"Position email within customer journeys instead of limiting it to standalone campaigns."},{"name":"Print and mail communication","value":"Send Print And Mail Communications","valueDescription":"Deliver customer communications through print and mail while addressing compliance."},{"name":"SMS communication","value":"Trigger Timely SMS Alerts","valueDescription":"Use real-time decisions to trigger timely customer alerts through SMS."},{"name":"MMS communication","value":"Deliver Rich Visual Messages","valueDescription":"Deliver rich, visual messages to customers to help increase response."},{"name":"Voice communication","value":"Understand And Route Voice Communications","valueDescription":"Understand and route customer voice communications."}]},{"name":"CSG Field Service Management (FSM)","type":"Product","url":"https://www.csgi.com/products/field-service-management","summary":"Coordinates timely technician visits, reduces truck rolls, and keeps customers updated in real time.","description":"CSG Field Service Management helps get the right technician to the right job on time, with fewer truck rolls. It also provides customers with real-time updates from onsite technicians.","pricing":{},"features":[{"name":"Technician-to-job coordination","value":"Match Technicians To Jobs","valueDescription":"Coordinates technician assignments to help ensure the right technician reaches the right job on time."},{"name":"Truck roll reduction","value":"Reduce Truck Rolls","valueDescription":"Helps organizations complete field service work with fewer truck rolls."},{"name":"Real-time customer updates","value":"Keep Customers Informed","valueDescription":"Real-time updates from onsite technicians help keep customers informed about field service activity."}]},{"name":"Network Solutions","type":"Solution","url":"https://www.csgi.com/solutions/network-monetization","summary":"Monetize 5G services with charging, policy control, and mediation capabilities.","description":"CSG Network Solutions supports 5G monetization through charging, policy control, and mediation. Its network mediation and activation offering is described as AI-ready and designed to eliminate rating errors.","pricing":{},"features":[{"name":"5G policy control","value":"Control 5G Sessions In Real Time","valueDescription":"Apply real-time policy control to 5G sessions as part of monetization."},{"name":"5G mediation and activation","value":"Reduce 5G Rating Errors","valueDescription":"Use AI-ready mediation and activation capabilities designed to eliminate rating errors in 5G."},{"name":"5G charging","value":"Support 5G Service Charging","valueDescription":"Use charging capabilities as part of a solution for monetizing 5G."}]},{"name":"Network Messaging","type":"Solution","url":"https://www.csgi.com/products/network-messaging","summary":"Supports 5G messaging across networks.","description":"Network Messaging is designed to support 5G messaging on any network.","pricing":{},"features":[{"name":"5G messaging","value":"Support 5G Messaging","valueDescription":"Provides messaging capabilities designed for 5G networks."},{"name":"Cross-network messaging","value":"Support Messaging Across Networks","valueDescription":"Supports messaging on any network."}]},{"name":"eSIM management","type":"Solution","url":"https://www.csgi.com/solutions/wholesale-and-partner-management/esim","summary":"Manage eSIM operations end to end through a dedicated solution.","description":"An end-to-end eSIM management solution.","pricing":{},"features":[{"name":"End-to-end eSIM management","value":"Manage eSIMs End To End","valueDescription":"Manage eSIM operations from end to end."}]},{"name":"Entitlements-as-a-Service","type":"Service","url":"https://www.csgi.com/products/entitlements-as-a-service","summary":"Provides eSIM-ready entitlements for iOS and Android devices.","description":"Entitlements-as-a-Service provides eSIM-ready entitlements for iOS and Android.","pricing":{},"features":[{"name":"eSIM-ready entitlements","value":"Enable eSIM-Ready Entitlements","valueDescription":"Offers eSIM-ready entitlements to support eSIM services."},{"name":"iOS and Android support","value":"Support iOS And Android","valueDescription":"Supports delivery of eSIM-ready entitlements for iOS and Android devices."}]},{"name":"Payment solutions","type":"Solution","url":"https://www.csgi.com/solutions/payments","summary":"Accept and process payments, manage payment risks, orchestrate providers, and send funds securely to recipients.","description":"CSG Payment Solutions is a portfolio of payment capabilities for businesses, including embedded payments, fraud and risk management, merchant services, payment acquiring and processing, payment facilitation, payment gateway orchestration, and payout processing. CSG Forte is the payment processing platform in the portfolio.","pricing":{},"features":[{"name":"Payment acquiring and processing","value":"Make Getting Paid Easier","valueDescription":"Use payment acquiring and processing services to make receiving payments easier."},{"name":"Embedded payments","value":"Embed Secure Payments In Software","valueDescription":"Integrate secure payment capabilities directly into software."},{"name":"Fraud and risk management","value":"Stop Bad Transactions Before They Happen","valueDescription":"Prevent bad payment transactions before they occur."},{"name":"Payment facilitation","value":"Manage Payment Facilitation End To End","valueDescription":"Manage payment facilitation from end to end."},{"name":"Payment gateway orchestration","value":"Orchestrate Multiple Payment Providers","valueDescription":"Orchestrate multiple payment service providers through the payment gateway orchestration solution."},{"name":"Payout processing","value":"Send Funds Securely To Recipients","valueDescription":"Send funds securely to vendors, staff, and customers."},{"name":"Merchant services","value":"Power And Grow Your Business","valueDescription":"Merchant services are positioned to help businesses power and grow their operations."}]},{"name":"Wholesale and partner management","type":"Solution","url":"https://www.csgi.com/solutions/wholesale-and-partner-management","summary":"Build and monetize a diverse partner ecosystem while reducing wholesale errors and delays.","description":"A solution for building and monetizing a diverse partner ecosystem, with capabilities for centralizing digital partner management and reducing wholesale errors and delays. CSG Digital Partner Management centralizes digital partner management, while CSG Digital Wholesale is designed to reduce errors and delays.","pricing":{},"features":[{"name":"Partner ecosystem management","value":"Build And Manage Partner Relationships","valueDescription":"Create and manage a diverse partner ecosystem."},{"name":"Partner ecosystem monetization","value":"Monetize Partner Ecosystem","valueDescription":"Help build revenue from a diverse partner ecosystem."},{"name":"Digital partner management centralization","value":"Centralize Digital Partner Management","valueDescription":"Bring digital partner management together through a centralized approach."},{"name":"Wholesale error and delay reduction","value":"Reduce Wholesale Errors And Delays","valueDescription":"Reduce errors and delays in wholesale processes."}]},{"name":"Voice Quality Testing","type":"Service","url":"https://www.csgi.com/solutions/performance-testing/voice-quality","summary":"Helps reduce voice-quality-related churn by addressing poor voice quality.","description":"Voice quality testing services are designed to address poor voice quality and help prevent it from driving customer churn.","pricing":{},"features":[{"name":"Voice quality testing","value":"Reduce Voice-Quality-Related Churn","valueDescription":"Address poor voice quality to help prevent it from driving customer churn."}]},{"name":"Roaming testing","type":"Service","url":"https://www.csgi.com/solutions/performance-testing/roaming","summary":"Helps protect roaming revenue and customer experience through roaming testing.","description":"Roaming testing services are designed to protect roaming revenue and customer experience.","pricing":{},"features":[{"name":"Roaming revenue protection","value":"Protect Roaming Revenue","valueDescription":"Testing helps protect revenue associated with roaming services."},{"name":"Customer experience protection","value":"Protect Customer Experience","valueDescription":"Testing helps protect the customer experience associated with roaming services."}]},{"name":"Contact Center Testing","type":"Service","url":"https://www.csgi.com/solutions/performance-testing/contact-centers","summary":"Helps keep contact center users connected and supports quality service through testing.","description":"Testing services are designed to keep contact center users connected and support quality service.","pricing":{},"features":[{"name":"Contact center testing","value":"Keep Users Connected","valueDescription":"Testing helps keep contact center users connected, supporting the delivery of quality service."}]},{"name":"CSG Assure","type":"Product","url":"https://www.csgi.com/products/assure","summary":"Tests network performance worldwide to assess performance across locations.","description":"CSG Assure is a network performance testing product designed for use anywhere in the world.","pricing":{},"features":[{"name":"Network performance testing","value":"Test Networks Worldwide","valueDescription":"Test network performance anywhere in the world to assess networks across locations."}]}],"audiences":[],"segments":[{"name":"Billing and revenue management","description":"Capabilities for managing enterprise, consumer, subscription, and telecommunications revenue through quoting, order management, billing, usage mediation, and settlement.","size":8.5,"cagr":13.4,"color":1,"productNames":["Billing and Revenue Management","CSG ACP","CSG Ascendon","CSG Bill Explainer","CSG Billing Manager","CSG Convergent Mediation & Activation","CSG Encompass","CSG Quote & Order (CPQ)","Quote-to-cash"],"methodology":"Estimated current market size at approximately $8.5 billion, using the 2025 subscription and billing management estimate as the closest broad match. The 13.4% CAGR is based on the direct billing and revenue management software forecast; category definitions vary, and telecom-only estimates are not directly comparable.","citations":[{"url":"https://www.thebusinessresearchcompany.com/report/subscription-and-billing-management-global-market-report","text":"Subscription & Billing Management market size has reached to $8.5 billion in 2025 • Expected to grow to $18.19 billion in 2030 at a CAGR of 16.4%."},{"url":"https://www.htfmarketinsights.com/report/2218762-billing-and-revenue-management-software-market","text":"The Global Billing and Revenue Management Software market is ... valued at 5.9 billion, the market is expected to reach 14.7 billion by 2030 ... CAGR of 13.40%."},{"url":"https://www.gminsights.com/industry-analysis/subscription-billing-management-market","text":"The subscription billing management market is projected to grow from USD 8.2 billion in 2026 to USD 26.0 billion by 2035, at a 13.6% CAGR."}]},{"name":"Customer experience management","description":"Capabilities that help organizations analyze and orchestrate customer journeys, personalize engagement, and design, govern, and deliver coordinated communications across channels.","size":16,"cagr":14,"color":2,"productNames":["Customer Engagement","CSG Xponent","Customer communication","CSG Bill Explainer"],"methodology":"The sources estimate the global customer experience management market at USD 14.01–17.5 billion in 2025, with differing scopes and methodologies. A midpoint estimate of USD 16.0 billion is used. Forecast CAGRs range from 10.31% to 15.7%; 14.0% is a rounded central estimate. The market scope broadly aligns with customer journey analytics, personalization, and coordinated omnichannel engagement.","citations":[{"url":"https://www.grandviewresearch.com/industry-analysis/customer-experience-management-market","text":"The global customer experience management market size was valued at USD 15.5 billion in 2025 ... at a CAGR of 15.2% from 2026 to 2033."},{"url":"https://www.marketsandmarkets.com/Market-Reports/customer-experience-management-cem-market-543.html","text":"Market Size Value in 2025: USD 14.01 Billion; Growth Rate: CAGR of 13.7% from 2026 to 2032."},{"url":"https://www.polarismarketresearch.com/industry-analysis/customer-experience-management-market","text":"The global customer experience management market size was valued at USD 17.5 billion in 2025, growing at a CAGR of 15.7% from 2026 to 2034."},{"url":"https://www.mordorintelligence.com/industry-reports/customer-experience-management-market","text":"Market Size (2026) USD 22.79 Billion ... Growth Rate (2026 - 2031) 10.31 %"}]},{"name":"Payment gateway and processing","description":"Capabilities to accept and process online card and alternative payments via high‑performance, API-driven infrastructure for merchants and platforms.","size":30.8,"cagr":13.6,"color":3,"productNames":["Payment solutions"],"methodology":"Estimated from global payment gateway market reports: 2025 estimates range from USD 29.0 billion to USD 32.7 billion, averaging about USD 30.8 billion. Reported CAGRs range from 12.6% to 14.8%; the estimate uses their approximate midpoint. Broader payment processor and processing-solutions figures were not used because they cover wider market scopes.","citations":[{"url":"https://www.fortunebusinessinsights.com/payment-gateway-market-111411","text":"The global payment Gateway market size was valued at USD 30.58 billion in 2025."},{"url":"https://www.marketsandmarkets.com/Market-Reports/payment-gateway-market-245750678.html","text":"The global payment gateway market size was estimated at USD 26.7 billion in 2024 and is projected to reach USD 48.4 billion by 2029, growing at a CAGR of 12.6%."},{"url":"https://www.gminsights.com/industry-analysis/payment-gateway-market","text":"The global payment gateway market was valued at USD 32.7 billion in 2025 ... at a CAGR of 14.1%."},{"url":"https://www.insightaceanalytic.com/report/payment-gateway-market/1601","text":"Payment Gateway Market Size is valued at USD 29.0 Billion in 2025 ... at a 14.80% CAGR."}]},{"name":"Telecommunications network management","description":"Capabilities that help telecommunications providers manage service activation, eSIM provisioning, messaging, charging, and policy control, and test network performance and service quality.","size":15,"cagr":10,"color":4,"productNames":["Network Solutions","CSG Convergent Mediation & Activation","CSG Assure","Entitlements-as-a-Service","eSIM management","Network Messaging","Roaming testing","Voice Quality Testing"],"methodology":"Estimated 2025 market size of approximately USD 15 billion for the specified segment, using the USD 10.9 billion global network management systems market as a core anchor and allowing for adjacent telecom operations capabilities such as provisioning, charging, and service assurance. The 10% growth estimate is aligned with the network management systems forecast of 10.1% CAGR; the broader telecom operations management market grows more slowly at 8.8%. The source categories are broader than the specified segment, so the size is an approximation.","citations":[{"url":"https://www.grandviewresearch.com/industry-analysis/network-management-systems-nms-market","text":"The global network management system market was valued at USD 10.9 billion in 2025 and is projected to grow ... at a CAGR of 10.1% from 2026 to 2033."},{"url":"https://www.marketresearchfuture.com/reports/telecom-operations-management-market-28112","text":"The Telecom Operations Management Market was valued at USD 82.95 Billion in 2025 ... growing at a CAGR of 8.8% over 2026–2035."}]},{"name":"Partner ecosystem management","description":"Capabilities that help organizations centralize partner relationships, monetize wholesale and digital partner services, manage commercial pricing, and settle multiparty agreements.","size":6.25,"cagr":7.71,"color":5,"productNames":["Wholesale and partner management","Billing and Revenue Management","CSG Deal Manager"],"methodology":"Estimated using the partner ecosystem platform software market as the closest available proxy for partner ecosystem management capabilities. Market Research Future reports a 2024 market size of USD 6.248 billion and a 2025–2035 CAGR of 7.71%. This is a software-market proxy and may not capture all wholesale monetization, commercial pricing, and multiparty settlement capabilities in the specified segment.","citations":[{"url":"https://www.marketresearchfuture.com/reports/partner-ecosystem-platform-software-market-36519","text":"Market Size was estimated at 6.248 USD Billion in 2024 ... CAGR of 7.71% during the forecast period 2025 - 2035"},{"url":"https://www.sphericalinsights.com/blogs/top-20-companies-in-global-partner-ecosystem-platform-software-market-2026-2035-expert-view-by-spherical-insights","text":"market size is projected to grow from USD 6.77 Billion in 2025 to USD 14.30 Billion by 2035, at a CAGR of 7.76%"}]}],"faq":[],"comparisons":[],"sources":[{"url":"https://csgi.com","text":"CSG"},{"url":"https://www.csgi.com/solutions/billing-and-revenue-management","text":"Billing and Revenue Management"},{"url":"https://www.csgi.com/products/advanced-convergent-platform","text":"CSG ACP"},{"url":"https://www.csgi.com/products/ascendon","text":"CSG Ascendon"},{"url":"https://www.csgi.com/products/encompass","text":"CSG Encompass"},{"url":"https://www.csgi.com/products/bill-explainer","text":"CSG Bill Explainer"},{"url":"https://www.csgi.com/products/billing-manager","text":"CSG Billing Manager"},{"url":"https://www.csgi.com/products/convergent-mediation-activation","text":"CSG Convergent Mediation & Activation"},{"url":"https://www.csgi.com/products/data-manager","text":"CSG Data Manager"},{"url":"https://www.csgi.com/solutions/quote-to-cash","text":"Quote-to-cash"},{"url":"https://www.csgi.com/products/quote-and-order","text":"CSG Quote & Order (CPQ)"},{"url":"https://www.csgi.com/products/deal-manager","text":"CSG Deal Manager"},{"url":"https://www.csgi.com/solutions/customer-engagement","text":"Customer Engagement"},{"url":"https://www.csgi.com/products/xponent","text":"CSG Xponent"},{"url":"https://www.csgi.com/solutions/customer-communications","text":"Customer communication"},{"url":"https://www.csgi.com/products/field-service-management","text":"CSG Field Service Management (FSM)"},{"url":"https://www.csgi.com/solutions/network-monetization","text":"Network Solutions"},{"url":"https://www.csgi.com/products/network-messaging","text":"Network Messaging"},{"url":"https://www.csgi.com/solutions/wholesale-and-partner-management/esim","text":"eSIM management"},{"url":"https://www.csgi.com/products/entitlements-as-a-service","text":"Entitlements-as-a-Service"},{"url":"https://www.csgi.com/solutions/payments","text":"Payment solutions"},{"url":"https://www.csgi.com/solutions/wholesale-and-partner-management","text":"Wholesale and partner management"},{"url":"https://www.csgi.com/solutions/performance-testing/voice-quality","text":"Voice Quality Testing"},{"url":"https://www.csgi.com/solutions/performance-testing/roaming","text":"Roaming testing"},{"url":"https://www.csgi.com/solutions/performance-testing/contact-centers","text":"Contact Center Testing"},{"url":"https://www.csgi.com/products/assure","text":"CSG Assure"},{"url":"https://www.thebusinessresearchcompany.com/report/subscription-and-billing-management-global-market-report","text":"Subscription & Billing Management market size has reached to $8.5 billion in 2025 • Expected to grow to $18.19 billion in 2030 at a CAGR of 16.4%."},{"url":"https://www.htfmarketinsights.com/report/2218762-billing-and-revenue-management-software-market","text":"The Global Billing and Revenue Management Software market is ... valued at 5.9 billion, the market is expected to reach 14.7 billion by 2030 ... CAGR of 13.40%."},{"url":"https://www.gminsights.com/industry-analysis/subscription-billing-management-market","text":"The subscription billing management market is projected to grow from USD 8.2 billion in 2026 to USD 26.0 billion by 2035, at a 13.6% CAGR."},{"url":"https://www.grandviewresearch.com/industry-analysis/customer-experience-management-market","text":"The global customer experience management market size was valued at USD 15.5 billion in 2025 ... at a CAGR of 15.2% from 2026 to 2033."},{"url":"https://www.marketsandmarkets.com/Market-Reports/customer-experience-management-cem-market-543.html","text":"Market Size Value in 2025: USD 14.01 Billion; Growth Rate: CAGR of 13.7% from 2026 to 2032."},{"url":"https://www.polarismarketresearch.com/industry-analysis/customer-experience-management-market","text":"The global customer experience management market size was valued at USD 17.5 billion in 2025, growing at a CAGR of 15.7% from 2026 to 2034."},{"url":"https://www.mordorintelligence.com/industry-reports/customer-experience-management-market","text":"Market Size (2026) USD 22.79 Billion ... Growth Rate (2026 - 2031) 10.31 %"},{"url":"https://www.fortunebusinessinsights.com/payment-gateway-market-111411","text":"The global payment Gateway market size was valued at USD 30.58 billion in 2025."},{"url":"https://www.marketsandmarkets.com/Market-Reports/payment-gateway-market-245750678.html","text":"The global payment gateway market size was estimated at USD 26.7 billion in 2024 and is projected to reach USD 48.4 billion by 2029, growing at a CAGR of 12.6%."},{"url":"https://www.gminsights.com/industry-analysis/payment-gateway-market","text":"The global payment gateway market was valued at USD 32.7 billion in 2025 ... at a CAGR of 14.1%."},{"url":"https://www.insightaceanalytic.com/report/payment-gateway-market/1601","text":"Payment Gateway Market Size is valued at USD 29.0 Billion in 2025 ... at a 14.80% CAGR."},{"url":"https://www.grandviewresearch.com/industry-analysis/network-management-systems-nms-market","text":"The global network management system market was valued at USD 10.9 billion in 2025 and is projected to grow ... at a CAGR of 10.1% from 2026 to 2033."},{"url":"https://www.marketresearchfuture.com/reports/telecom-operations-management-market-28112","text":"The Telecom Operations Management Market was valued at USD 82.95 Billion in 2025 ... growing at a CAGR of 8.8% over 2026–2035."},{"url":"https://www.marketresearchfuture.com/reports/partner-ecosystem-platform-software-market-36519","text":"Market Size was estimated at 6.248 USD Billion in 2024 ... CAGR of 7.71% during the forecast period 2025 - 2035"},{"url":"https://www.sphericalinsights.com/blogs/top-20-companies-in-global-partner-ecosystem-platform-software-market-2026-2035-expert-view-by-spherical-insights","text":"market size is projected to grow from USD 6.77 Billion in 2025 to USD 14.30 Billion by 2035, at a CAGR of 7.76%"}]}