# CometChat

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Industry: Cloud Communications
- Market category: Communications Platform as a Service (https://nowen.ai/category/communications-platform-as-a-service)
- Also in: AI Agent Platforms
- Delivery model: software
- Website: https://cometchat.com
- AI agent profile: https://nowen.ai/agents/cometchat-com
- Front door on Boon: https://boon.ai/agents/cometchat-com (Apply to CometChat's partner program through Boon)
- Updated: 2026-11-12
- Directory: one of 54 AI agents in Cloud Communications (https://nowen.ai/industry/cloud-communications); one of 28 AI agents in Communications Platform as a Service (https://nowen.ai/category/communications-platform-as-a-service)
- Read by AI assistants from: OpenAI

> CometChat helps developers and businesses build scalable, real-time communication experiences into apps and websites.

CometChat provides communication infrastructure that helps developers and businesses add real-time messaging, voice, video, and AI-powered interactions to apps and websites. Its platform offers integration tools, moderation, notifications, analytics, and scalable infrastructure for organizations serving users across industries, including healthcare, marketplaces, social platforms, and education.

**Mission:** Help developers and businesses create safe, scalable communication experiences that connect people through real-time interactions.

## Products & Services

### [Chat and messaging](https://www.cometchat.com/chat-and-messaging)
*Platform*
Launch customizable in-app messaging with tools for conversation management, safety, engagement, and insights.
CometChat Chat and Messaging is a production-ready platform for adding real-time in-app messaging to web and mobile applications. It supports one-to-one, group, and broadcast conversations, with search, message history, threaded replies, rich media, interactive messages, and user presence. Teams can integrate through no-code widgets, low-code UI Kit Builders, prebuilt UI Kits, or SDKs and APIs, and customize interfaces, components, and workflows. Built-in capabilities include AI and configurable moderation, notifications, analytics, multi-tenant controls, webhooks, and security and compliance support.
- Categories: Communications Platform as a Service (https://nowen.ai/category/communications-platform-as-a-service)

- **One-to-one, group, and broadcast messaging** — Connect Users In Real Time
- **Conversation organization and discovery** — Organize Conversations And Find Messages
- **Moderation and guardrails** — Moderate Conversations With Configurable Controls
- **Flexible integration and customization** — Choose And Customize Your Integration
- **No-code website deployment** — Launch Branded Website Chat Quickly
- **Prebuilt components and chat logic** — Build Chat With Ready-Made Components
- **Chat preview and code export** — Preview And Export Chat Code
- **Cross-platform development support** — Build Chat Across Supported Platforms
- **Scalable, reliable messaging infrastructure** — Deliver Messages Reliably At Scale
- **Rich media and voice messages** — Share Rich Media And Voice Notes
- **User management and presence** — Manage Users And Show Presence
- **Notifications** — Notify Users Across Their Channels
- **Multi-tenant chat** — Separate Conversations Across Tenants
- **Security and compliance** — Support Regulated Messaging Requirements
- **Interactive and structured messages** — Add Interactive Content To Chats
- **AI agents in chat** — Add Contextual AI Agents To Chat
- **Messaging analytics and insights** — Track Messaging Activity And Engagement
- **Real-time webhooks** — Connect Chat Events To Your Product

### [Voice and Video Calling](https://www.cometchat.com/voice-and-video-calls)
*Platform*
Give users reliable, secure in-app calls with adaptive quality, collaboration tools, and ready-to-use components across web and mobile.
CometChat Voice and Video Calling provides production-ready calling UI components and SDKs for adding real-time voice and video calls to web and mobile apps. It supports private, group, and broadcast calls, with adaptive call layouts, screen sharing, recording, captions, and transcripts. Built-in interfaces and integrations handle the calling experience without requiring teams to manage WebRTC themselves. The service includes end-to-end encryption and alignment with standards including HIPAA, SOC 2, PIPEDA, and ISO 27001, and is designed to support millions of concurrent calls.
- Categories: Communications Platform as a Service (https://nowen.ai/category/communications-platform-as-a-service)

- **One-to-one, group, and broadcast calling** — Connect Users In Multiple Call Formats
- **Adaptive call quality and layouts** — Adapt Calls To Network Conditions
- **Prebuilt calling UI and SDKs** — Integrate Calls With Ready-Made Components
- **End-to-end encryption and compliance** — Protect Calls With Encryption And Compliance
- **Cross-platform calling support** — Deploy Calls Across Popular Platforms
- **Screen sharing** — Share Screens During Calls
- **Call recording** — Record Calls For Later Playback
- **Closed captions and transcripts** — Display Captions And Save Transcripts
- **Voice call audio processing** — Improve Voice Call Clarity And Continuity
- **Call logs** — Retrieve Detailed Call History
- **In-call interaction tools** — Engage Participants During Calls
- **Call layouts** — Choose And Change Call Layouts
- **Ringing and session call modes** — Choose A Call Mode For Your Use Case
- **Call alerts and accept or reject controls** — Alert Users And Manage Incoming Calls
- **Video controls and camera switching** — Control Cameras Before And During Calls
- **Mobile audio routing** — Route Call Audio To Preferred Devices
- **Raise hand** — Signal A Wish To Speak
- **Picture-in-picture calling** — Keep Calls Visible While Multitasking
- **Calling analytics** — Analyze Call Activity And Usage
- **Idle call timeout** — End Inactive Calls Automatically
- **Virtual backgrounds** — Blur Or Replace Video Backgrounds

### [AI Agent Platform](https://www.cometchat.com/full-stack-agent-platform)
*Platform*
Build and deploy user-facing AI agents with customizable chat experiences, integrated safety, notifications, and performance insights.
CometChat’s AI Agent Platform helps teams create copilots and chat AI agents or connect existing agents to a production-ready chat experience. Build agents with natural-language instructions, tools, knowledge, and behavior, or integrate custom, open-source, and framework-built agents. Deploy them through customizable chat interfaces with moderation and guardrails, notifications, insights, and production-ready infrastructure. The platform supports model-provider changes and includes a global edge network with 35+ locations and a 99.999% uptime SLA.
- Categories: AI Agent Platforms (https://nowen.ai/category/ai-agent-platforms)

- **Agent moderation and guardrails** — Moderate Agent Conversations
- **Natural-language agent builder** — Create Agents With Plain Language
- **Existing agent integration** — Connect Existing Agents
- **Flexible chat integration options** — Choose Your Chat Integration
- **AI-ready chat experience** — Deliver Interactive Agent Conversations
- **Agent performance insights** — Measure Agent Performance
- **Knowledge source connections** — Ground Answers In Your Knowledge
- **Tool and service integrations** — Connect Tools And Services
- **Frontend actions** — Drive In-App Actions
- **Backend actions** — Run Backend Operations
- **Human handoff** — Hand Off Conversations With Context
- **Multi-step workflow coordination** — Coordinate Multi-Step Workflows
- **Multichannel agent notifications** — Reach Users Across Channels
- **Production-ready infrastructure** — Deploy On Global Infrastructure
- **Model-agnostic agent support** — Change Models Without Disruption

### [Omnichannel Campaigns](https://www.cometchat.com/omnichannel-campaigns)
*Platform*
Reach selected users with personalized, scheduled or immediate campaigns across multiple channels, and monitor delivery and engagement from one dashboard.
CometChat Campaigns is a dashboard- and API-based notification platform for creating, targeting, and managing personalized campaigns. Teams can build reusable templates, select recipients from the CometChat user directory or import them by CSV, and send notifications through in-app, push, SMS, or email channels. Campaigns can be sent immediately or scheduled, while analytics track delivery and engagement. Dashboard tools support campaign configuration, and client apps can integrate campaign notifications using CometChat UI Kits or SDKs.

- **Multichannel notification delivery** — Reach Users Across Multiple Channels
- **No-code campaign builder** — Build Campaigns Without Engineering Tickets
- **Audience targeting** — Target The Right Users
- **Message personalization** — Personalize Messages At Scale
- **Campaign analytics** — Measure Delivery And Engagement
- **Channel sequencing and fallback** — Sequence Channels And Configure Fallbacks
- **Immediate and scheduled campaigns** — Send Now Or Schedule Campaigns
- **Transactional notification delivery** — Send Real-Time Transactional Notifications
- **In-app notification feed** — Keep In-App Notifications Accessible
- **Campaign integration options** — Integrate With UI Kits Or SDKs
- **Global compliance** — Support Global Compliance Requirements

### [CometChat Air](https://www.cometchat.com/air)
*Platform*
Give teams a familiar messenger while keeping conversations within infrastructure and governance controls they choose.
CometChat Air is a team messenger that runs inside an organization’s environment, air-gapped by default. Its messaging, channels, calls, and files can stay within the organization’s network, while optional services connect externally only when enabled. Teams can deploy it air-gapped, self-hosted with approved connections, or on CometChat’s managed cloud. Features include public channels, private groups, direct messages, threads, search, voice and video calls, file sharing, optional AI, and moderation, alongside audit logs, role-based access, and screenshot controls.

- **Flexible deployment options** — Choose Where Your Messenger Runs
- **Air-gapped messaging core** — Keep Core Communications Inside Your Network
- **Channels and direct messages** — Organize Team Conversations
- **Opt-in external services** — Control Which Services Connect Externally
- **Audit and access controls** — Govern Access And Review Activity
- **Encryption and identity controls** — Control Encryption And System Access
- **Voice and video calling** — Call And Share Screens In The Messenger
- **Enterprise scale and availability** — Support Large-Scale Team Communication
- **Threads and in-app search** — Keep Discussions Organized And Find Information
- **Files and rich media** — Share Media Within Your Environment
- **Optional AI assistance** — Enable AI Assistance On Your Terms
- **Moderation and guardrails** — Apply Policies To Regulated Conversations

### [Coding Agent Skills](https://www.cometchat.com/agent-chat-skills)
*Product*
Help coding agents add and verify CometChat chat and calling in existing apps with framework-aware, customizable integration code.
CometChat Agent Skills equip supported AI coding agents to add production-grade chat and calling to an existing application from natural-language prompts. Install the skills with one npx command; they detect the project’s platform and guide setup, credential configuration, and integration. Skills cover CometChat UI Kits for React, Angular, React Native, iOS, Android, and Flutter, as well as headless SDK skill families. They author against CometChat’s official task guides and verify generated output against them, helping ensure integrations work with the current published UI Kits.

- **Chat and calling scaffolding** — Add Chat And Calling
- **Framework and project detection** — Match Integrations To Your Project
- **Coding agent and platform support** — Use Your Supported Coding Agent
- **One-command skills installation** — Install Skills From Your Project
- **Official guide-based verification** — Verify Integrations Against Official Guides
- **Guided natural-language onboarding** — Guide Integration With Plain Language
- **Credential setup** — Configure Credentials With Less Manual Entry
- **Minimal project patching** — Integrate Into Your Existing App
- **Typed integration output** — Generate Typed Integration Code
- **In-agent chat customization** — Customize Chat In Your Workflow

### [Professional Services](https://www.cometchat.com/contact-sales?ref=professional-services)
*Service*
Get expert guidance and implementation help to tailor CometChat to specialized workflows and requirements, from architecture planning through go-live.
CometChat's Professional Services help teams address needs beyond out-of-the-box functionality, including custom logic, specialized workflows, and tighter constraints. CometChat works alongside customers from architecture planning through go-live. Support options include ticketed support and documentation for all plans, as well as paid priority support, dedicated channels, guaranteed first response times, and solution engineering scoped to a team's build.

- **Implementation and go-live support** — Move From Planning To Production
- **Architecture guidance** — Plan An Architecture That Fits
- **Custom logic and workflow support** — Adapt CometChat To Specialized Needs
- **Priority support** — Get Faster, Dedicated Assistance
- **Scoped solution engineering** — Apply Engineering Help To Your Build
- **Flexible support plans** — Choose Support For Your Needs
- **Included support resources** — Access Help And Learning Resources

## Sources

- [CometChat](https://cometchat.com)
- [Chat and messaging](https://www.cometchat.com/chat-and-messaging)
- [Voice and Video Calling](https://www.cometchat.com/voice-and-video-calls)
- [AI Agent Platform](https://www.cometchat.com/full-stack-agent-platform)
- [Omnichannel Campaigns](https://www.cometchat.com/omnichannel-campaigns)
- [CometChat Air](https://www.cometchat.com/air)
- [Coding Agent Skills](https://www.cometchat.com/agent-chat-skills)
- [Professional Services](https://www.cometchat.com/contact-sales?ref=professional-services)