{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/centralsquare-com","markdownUrl":"https://nowen.ai/agents/centralsquare-com.md","jsonUrl":"https://nowen.ai/agents/centralsquare-com.json","name":"CentralSquare","legalName":"CentralSquare Technologies, LLC","website":"https://centralsquare.com","industry":"Government Technology","deliveryModel":"software","marketCategories":{"primary":{"name":"ERP Software","url":"https://nowen.ai/category/erp-software"},"others":[{"name":"AI Assistant Software","url":"https://nowen.ai/category/ai-assistant-software"}]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-11T17:49:16.136Z","summary":"CentralSquare provides software that helps public agencies manage critical operations and serve their communities.","description":"CentralSquare provides software for public agencies, supporting public safety professionals and government administrators with tools for critical operations. Its capabilities span emergency response, public administration, and cloud-based operations, helping agencies coordinate work, manage resources, and serve their communities.","mission":"Helping Heroes Build Better Communities","directory":{"industryName":"Government Technology","agentCount":12,"indexable":true,"hubUrl":"https://nowen.ai/industry/government-technology"},"categoryDirectory":{"name":"ERP Software","agentCount":47,"indexable":true,"url":"https://nowen.ai/category/erp-software"},"aiReaderFamilies":["OpenAI","Perplexity"],"products":[{"name":"CentralSquare One","anchor":"product-centralsquare-one","type":"Platform","url":"https://www.centralsquare.com/solutions/public-safety-software/centralsquare-one","summary":"Unify incident information and deliver timely intelligence to help public safety teams coordinate responses, inform officers, and advance investigations.","description":"CentralSquare One is a unified public safety intelligence platform connecting incident activity from the first 911 call through response, investigation, and reporting. It brings NG911, CAD, RMS, JMS, Centerline AI, and FirstTwo into a continuous experience, surfacing intelligence in existing workflows. FirstTwo is included in the platform, where its responder intelligence and Centerline AI capabilities are delivered within public safety professionals’ workflows. Available as a cloud-based enhancement, CentralSquare One works alongside existing systems rather than replacing them.","pricing":{},"features":[{"name":"Unified incident intelligence","value":"Unify Intelligence Across The Incident Lifecycle","valueDescription":"Connect information and workflows across incident stages, helping dispatchers, officers, and investigators work from a more consistent view of an event."},{"name":"Automated cross-system intelligence","value":"Deliver Connected Intelligence In Seconds","valueDescription":"Automatically bring relevant information from connected systems into the call workflow."},{"name":"Existing-system integration","value":"Connect Existing Systems In One Experience","valueDescription":"Bring intelligence from supported systems into a unified experience while continuing to use existing public safety systems."},{"name":"Pre-dispatch intelligence","value":"Surface Address Context Before Call Confirmation","valueDescription":"Give dispatchers relevant address history and risk context in CAD before call confirmation, reducing manual searches."},{"name":"Field situational awareness","value":"Equip Officers With Context Before Arrival","valueDescription":"Give field officers shared incident context and risk information on their devices to support informed responses."},{"name":"Responder intelligence","value":"Equip Responders With Critical Context","valueDescription":"Make relevant responder intelligence available within CentralSquare One’s unified public safety workflows."},{"name":"AI-powered investigative analysis","value":"Discover Patterns And Connect Cases","valueDescription":"Help investigators search records and uncover patterns or connections."},{"name":"Automated incident reporting","value":"Generate Narratives From Captured Event Data","valueDescription":"Turn existing event data into AI-generated narratives, reducing reporting re-entry."}]},{"name":"Public Safety Suite Enterprise","anchor":"product-public-safety-suite-enterprise","type":"Platform","url":"https://centralsquare.com/solutions/public-safety-software/public-safety-suite/enterprise","summary":"Connects public safety teams and information to support faster, coordinated emergency response and simpler operations.","description":"Public Safety Suite Enterprise is a connected, secure platform for dispatch, police, fire, jail, and EMS, designed for large and mid-sized agencies with complex, high-volume operations. It connects 911, CAD, records management, mobile operations, and jail functions to enable data sharing, coordinated response, and streamlined administration. Cloud-ready capabilities support scaling call volumes and reliable operations during emergencies and natural disasters.","pricing":{},"features":[{"name":"Integrated public safety operations","value":"Connect Critical Public Safety Functions","valueDescription":"Bring core public safety operations together to support information sharing and coordinated work."},{"name":"Coordinated dispatch","value":"Route The Right Units Faster","valueDescription":"Support dispatch decisions by helping identify appropriate units and locations."},{"name":"Scalable cloud operations","value":"Scale Operations And Move To The Cloud","valueDescription":"Support high-volume operations and cloud deployment while retaining the same applications, functionality, and interfaces."},{"name":"Mobile field operations","value":"Equip Responders With Real-Time Information","valueDescription":"Give field responders access to calls, locations, and reporting tools on their devices."},{"name":"Multichannel communications","value":"Share Information Across Response Teams","valueDescription":"Enable communication and information sharing through text, video, and location sharing."},{"name":"Cloud security and reliability","value":"Protect And Support Cloud Operations","valueDescription":"AWS-backed cloud security and reliability support dependable public safety operations."},{"name":"Streamlined workflows","value":"Simplify Workflows And Reporting","valueDescription":"Connect staff and information across the platform to reduce duplicate entry and streamline reporting."},{"name":"CAD-to-drone integration","value":"Connect Dispatch To Drone Response","valueDescription":"Link dispatch, drone launch, and case-file workflows with automatic documentation."}]},{"name":"Public Safety Suite™ Pro","anchor":"product-public-safety-suite-pro","type":"Platform","url":"https://www.centralsquare.com/solutions/public-safety-software/public-safety-suite/pro","summary":"Unify public safety operations, reduce technology management, and help teams respond faster with connected information and streamlined reporting.","description":"Public Safety Suite Pro is an integrated platform for small and mid-sized agencies that brings 911, CAD, records management, mobile, and jail operations together in one application and database. It provides shared, searchable data, configurable workflows, single sign-on, and managed technology with servers, automatic updates, and backups. Available in the cloud, Pro includes standard mobile reporting tools, configurable CAD, and NIBRS compliance support.","pricing":{},"features":[{"name":"Integrated public safety operations","value":"Unify Critical Public Safety Operations","valueDescription":"Bring key public safety operations together in one system."},{"name":"Shared public safety data","value":"Share Searchable Data Across Operations","valueDescription":"Give teams searchable shared information across connected operations."},{"name":"Managed technology","value":"Reduce Ongoing Technology Maintenance","valueDescription":"Rely on managed servers, updates, and backups to simplify technology management."},{"name":"Unified application access","value":"Access Tasks Through One Application","valueDescription":"Move between public safety tasks through one application and single sign-on."},{"name":"Configurable workflows and CAD","value":"Configure Workflows To Match Agency Needs","valueDescription":"Adapt workflows and CAD incident codes to agency processes."},{"name":"Cloud deployment","value":"Move Public Safety Operations To The Cloud","valueDescription":"Use Pro in the cloud while retaining existing applications and interfaces, with a migration process requiring under 20 hours of testing for existing customers."},{"name":"Mobile reporting","value":"Reduce Reporting Time By Up To 75%","valueDescription":"Use mobile reporting tools and streamlined processes to reduce reporting time."},{"name":"NIBRS compliance support","value":"Support NIBRS Compliance","valueDescription":"Support agency compliance needs with NIBRS."},{"name":"Faster call handling and booking","value":"Reduce Call And Booking Times","valueDescription":"Listed cloud benefits include shorter 911 calls and reduced booking time."}]},{"name":"Public Safety Suite™ – ONESolution™","anchor":"product-public-safety-suite-onesolution","type":"Platform","url":"https://www.centralsquare.com/solutions/public-safety-software/public-safety-suite/onesolution","summary":"Unify critical public safety operations, keep responders informed, and support resilient, coordinated service across agencies.","description":"A secure public safety suite for mid- to large-sized agencies that connects 911, CAD, records management, mobile, and jail operations through one system and data model. Preconfigured modules and mobile access adapt to agency needs. Available in the cloud, ONESolution supports remote dispatch access, cross-agency coordination, and operations less dependent on local infrastructure.","pricing":{},"features":[{"name":"Unified public safety platform","value":"Unify Critical Public Safety Operations","valueDescription":"Bring key public safety operations together so information can be shared across cases and teams."},{"name":"Mobile field access","value":"Equip Responders With Real-Time Information","valueDescription":"Give field responders access to calls, updates, reporting tools, and location information."},{"name":"Cloud-based continuity and remote access","value":"Maintain Access Beyond The Station","valueDescription":"Support remote dispatch and sustain operations during local disruptions."},{"name":"Cloud security and reliability","value":"Support Secure, Reliable Cloud Operations","valueDescription":"Use cloud deployment with security and reliability supported by the AWS partnership."},{"name":"CAD-to-CAD agency connectivity","value":"Connect Dispatch Centers Across Agencies","valueDescription":"Coordinate with partner agencies through CAD-to-CAD connectivity without additional on-premises servers at each department."},{"name":"Customizable and scalable modules","value":"Adapt Modules And Reporting To Your Agency","valueDescription":"Configure modules and reporting around agency requirements as operations change."},{"name":"Dispatch communication tools","value":"Share Updates Between Dispatch And The Field","valueDescription":"Use messaging and status tracking to exchange updates between dispatchers and field teams."},{"name":"Managed cloud upgrades","value":"Reduce Local Upgrade And Maintenance Work","valueDescription":"Reduce local staff effort and downtime associated with system maintenance and updates."},{"name":"Cloud deployment for existing customers","value":"Move Existing Operations To The Cloud","valueDescription":"Transition existing operations to the cloud with limited testing while retaining applications, functionality, and interfaces."}]},{"name":"Community Development","anchor":"product-community-development","type":"Platform","url":"https://centralsquare.com/solutions/public-administration-software/community-development","summary":"Simplify permitting and land-use workflows, give citizens round-the-clock self-service, and help staff deliver faster, more transparent community services.","description":"CentralSquare Community Development is a cloud-based platform for government land-use planning, permitting, inspections, code enforcement, business licensing, and related workflows. It provides 24/7 citizen self-service and tools for staff to manage applications, field work, and processes. Features include configurable workflows, mobile field reporting, analytics and GIS integration, professional records, and AI-assisted plan review. It connects directly to an agency’s database, and cloud deployment includes automatic software upgrades.","pricing":{},"features":[{"name":"Citizen self-service portal","value":"Serve Citizens Around The Clock","valueDescription":"Let citizens complete permit-related tasks through self-service without a phone call or office visit."},{"name":"Automated land-use workflows","value":"Automate Land-Use Workflows","valueDescription":"Reduce manual work for land-use planning, permitting, and inspections."},{"name":"Mobile field reporting","value":"Report From The Field","valueDescription":"Equip field staff to access records and file reports from mobile devices, including in limited-connectivity locations."},{"name":"Configurable permitting and inspection workflows","value":"Customize Agency Workflows","valueDescription":"Configure permitting and inspection processes to reflect agency procedures."},{"name":"Real-time inspection updates","value":"Share Inspection Results Instantly","valueDescription":"Show submitted results through the portal in seconds."},{"name":"AI-assisted building plan review","value":"Flag Plan Compliance Issues","valueDescription":"Analyze building plans against IBC code sections and flag potential compliance issues."},{"name":"Cloud-based database and upgrades","value":"Keep Data In Your Environment","valueDescription":"Connect to the agency’s database while automatic upgrades reduce administration."},{"name":"Analytics and GIS integration","value":"Make Data-Informed Decisions","valueDescription":"Use performance data and GIS integration to identify trends and guide decisions."},{"name":"AI application workflow assistance","value":"Reduce Incomplete Applications","valueDescription":"Identify incomplete applications before they reach staff."},{"name":"Licensed professional records","value":"Maintain Professional Records","valueDescription":"Keep records for licensed professionals."},{"name":"Integrated government payments","value":"Track Counter And Online Payments","valueDescription":"Handle counter and online payments through built-in government point-of-sale cash receipts with finance tracking."},{"name":"Accessibility certification","value":"Support Accessible Digital Services","valueDescription":"Provide a platform with WCAG 2.1 AA accessibility certification."}]},{"name":"Property Tax™","anchor":"product-property-tax","type":"Platform","url":"https://centralsquare.com/solutions/public-administration-software/property-tax","summary":"Simplify tax operations, reduce risks from legacy systems, and give residents convenient 24/7 access to tax accounts, bills, and payments.","description":"CentralSquare Property Tax is a cloud-native billing and collection platform for county and municipal tax administration. It helps agencies track, bill, and collect taxes, configure rates for statutory requirements, and provide residents with online account, bill, and payment access. The system includes eBilling, payment-plan enrollment, mortgage company processing, reporting, audit documentation, and open API integrations. Hosted on AWS, it provides encrypted data, automatic updates, and browser access across devices.","pricing":{},"features":[{"name":"Government-specific tax administration","value":"Support Government Tax Operations","valueDescription":"Use a system designed for county and municipal tax administration."},{"name":"Cloud-based reliability and security","value":"Operate Securely In The Cloud","valueDescription":"Access encrypted, cloud-hosted systems with automatic updates and no on-premises server maintenance."},{"name":"Flexible tax rate configuration","value":"Configure Rates For Statutory Scenarios","valueDescription":"Support diverse statutory requirements through flexible configuration."},{"name":"24/7 citizen account and payment access","value":"Enable Convenient 24/7 Payments","valueDescription":"Give residents anytime access to accounts, bills, and online payments."},{"name":"Payment and enrollment processing","value":"Automate Payment Plan And eBilling Enrollment","valueDescription":"Manage payment plan, mortgage company, and eBilling enrollment through the platform."},{"name":"Reporting and audit documentation","value":"Build Reports And Produce Audit Documentation","valueDescription":"Create reports without IT assistance and produce audit-ready documentation."},{"name":"Open API integrations","value":"Connect Existing Systems","valueDescription":"Integrate tax operations with existing ERP, payment, and mortgage systems."}]},{"name":"Enterprise Asset Management","anchor":"product-enterprise-asset-management","type":"Platform","url":"https://www.centralsquare.com/solutions/public-administration-software/enterprise-asset-management","summary":"Improve asset visibility, plan maintenance proactively, and make informed decisions about infrastructure costs and investments.","description":"CentralSquare Enterprise Asset Management is a public works solution for tracking, maintaining, and optimizing public assets. Its connected platform provides visibility into asset performance, condition, and cost, and records lifecycle, maintenance, and repair information. GIS mapping, financial integrations, compliance tools, and performance tracking help agencies plan proactively and prioritize maintenance and investment. It supports more than 250 asset types and can run in the cloud or on-premise.","pricing":{},"features":[{"name":"Asset lifecycle management","value":"Manage Assets Across Their Lifecycle","valueDescription":"Keep asset purchasing, maintenance, repair, and replacement information together."},{"name":"Asset performance tracking","value":"Prioritize Investments With Performance Data","valueDescription":"Monitor condition, usage, and maintenance to identify issues and focus investment."},{"name":"Centralized asset records","value":"Unify Records And Preserve Knowledge","valueDescription":"Give teams a consistent record of assets, condition, maintenance, and operational knowledge."},{"name":"Work order and preventive maintenance management","value":"Plan Maintenance And Manage Work Orders","valueDescription":"Manage work orders and preventive maintenance to address issues early."},{"name":"Compliance and audit tools","value":"Document Activity And Support Compliance","valueDescription":"Track spending and document activity with reporting and notifications."},{"name":"Financial integration","value":"Connect Asset Costs To Financial Data","valueDescription":"Understand asset costs and budget impacts through connected systems."},{"name":"GIS integration","value":"Locate Assets On Interactive Maps","valueDescription":"View asset locations on interactive maps."},{"name":"Configurable workflows and deployment","value":"Configure Workflows And Choose Deployment","valueDescription":"Adapt workflows and choose cloud or on-premise deployment."},{"name":"Infrastructure cost planning","value":"Forecast Infrastructure Needs And Costs","valueDescription":"Use analytics and performance data to understand infrastructure needs and plan investment."}]},{"name":"Centerline AI","anchor":"product-centerline-ai","type":"Platform","url":"https://www.centralsquare.com/solutions/centerline-ai","summary":"Help public sector teams find investigative insights, handle documentation faster, and access guidance grounded in their own documents and policies.","description":"Centerline AI is an AI platform for public sector operations, supporting public safety investigations and public administration workflows. Investigators can ask natural-language questions about digitized case files, reconstruct timelines, and cross-reference information. Public administration teams can use it for document and data tasks, procedural guidance, and building-plan review. Responses can be grounded in an organization’s documents and policies. The platform is embedded in public safety workflows and available as a standalone public administration tool.","pricing":{},"features":[{"name":"Case file search and review","value":"Find Leads Across Case Files","valueDescription":"Search investigative records with natural-language questions to locate relevant information and potential leads."},{"name":"Timeline reconstruction","value":"Reconstruct Case Timelines Faster","valueDescription":"Turn case records into concise timeline summaries."},{"name":"Document-grounded procedural guidance","value":"Answer Questions From Agency Documents","valueDescription":"Provide guidance grounded in organizational documents and policies."},{"name":"Integration with public safety workflows","value":"Bring AI Into Public Safety Workflows","valueDescription":"Make AI capabilities available within public safety workflows."},{"name":"Investigative information cross-referencing","value":"Connect New Details To Existing Leads","valueDescription":"Compare new information with existing case details to identify relevant connections."},{"name":"Building-plan compliance analysis","value":"Flag Potential Building Code Issues","valueDescription":"Analyze plans against IBC code sections and flag potential compliance issues."},{"name":"Report drafting","value":"Automate Report Drafting","valueDescription":"Reduce time spent drafting reports."},{"name":"Scanned document processing","value":"Process Scanned Documents","valueDescription":"Use AI to handle document-processing work."},{"name":"Transcription","value":"Automate Transcription","valueDescription":"Reduce administrative effort through AI transcription."},{"name":"Data parsing","value":"Automate Data Parsing","valueDescription":"Reduce manual effort by parsing data with AI."},{"name":"File reformatting for import","value":"Reformat Files For Import","valueDescription":"Automate file reformatting for import."}],"marketCategories":[{"name":"AI Assistant Software","url":"https://nowen.ai/category/ai-assistant-software"}]},{"name":"Vertex NG911 Call Handling","anchor":"product-vertex-ng911-call-handling","type":"Product","url":"https://www.centralsquare.com/solutions/public-safety-software/vertex-ng911-call-handling","summary":"Unify emergency communications and location information to help call takers process calls, coordinate response, and keep 911 centers accessible.","description":"Vertex NG911 Call Handling is a next-generation 911 platform for public safety answering points, bringing voice, text, images, live video, and caller location into one interface. Translation, transcription, call processing, and routing tools help call takers manage emergencies and coordinate with dispatchers and responders. It integrates with CAD, works with existing ESRI or GIS services, and can be deployed in the cloud or on premises.","pricing":{},"features":[{"name":"Unified emergency communications","value":"View Every Channel In One Place","valueDescription":"Bring voice, text, images, and live video into one interface."},{"name":"Resilient operations and automatic failover","value":"Keep 911 Centers Online","valueDescription":"Support emergency service access during cyberattacks, natural disasters, and network failures."},{"name":"Caller location identification","value":"Identify Caller Locations Quickly","valueDescription":"Get caller location information without requiring extra apps."},{"name":"CAD and GIS integration","value":"Connect Existing Dispatch Systems","valueDescription":"Connect call handling with CAD and GIS services to support collaboration."},{"name":"Multilingual translation and transcription","value":"Connect With Callers Across Languages","valueDescription":"Translate and transcribe text in more than 150 languages in under 10 seconds."},{"name":"Automated abandoned call processing","value":"Process Abandoned Calls Automatically","valueDescription":"Automate processing for more than 30% of 911 calls without dispatcher action."},{"name":"Automatic call distribution and IVR routing","value":"Route Calls To The Right Place","valueDescription":"Sort and route calls to reduce misdirection and wait times."},{"name":"Flexible deployment and scaling","value":"Choose Deployment That Fits Your Center","valueDescription":"Select cloud or on-premise deployment and scale cloud resources during emergencies."},{"name":"Customizable call-handling layout","value":"Adapt The Interface To Your Workflows","valueDescription":"Customize the layout to align with team workflows."},{"name":"Real-time operational dashboards","value":"Keep Supervisors Informed","valueDescription":"Use real-time dashboards to monitor call center operations."}]},{"name":"Public Safety Suite™","anchor":"product-public-safety-suite","type":"Platform","url":"https://www.centralsquare.com/solutions/public-safety-software/public-safety-suite","summary":"Connects public safety teams and critical information across incident workflows to support coordinated, timely response and more efficient agency operations.","description":"CentralSquare Public Safety Suite is a unified platform connecting critical information across 911, CAD, records management, mobile operations, and jail operations. Its connected applications help agencies coordinate response, share data across workflows, and manage public safety functions. Cloud-hosted options provide secure access to mission-critical systems with scalability and reliability.","pricing":{},"features":[{"name":"Connected public safety operations","value":"Connect Critical Public Safety Functions","valueDescription":"Bring call handling, dispatch, records, mobile teams, and jail operations into a connected system."},{"name":"Shared operational data","value":"Share Information Across Agency Workflows","valueDescription":"Make critical information available across connected operations."},{"name":"Cloud-hosted operations","value":"Access Systems From Any Location","valueDescription":"Access critical information, scale operations, and reduce hardware and maintenance costs."},{"name":"Coordinated dispatch","value":"Coordinate Units With Real-Time Information","valueDescription":"Help dispatchers identify and send appropriate units."},{"name":"Mobile field access","value":"Keep Responders Connected In The Field","valueDescription":"Provide field access to calls, locations, updates, and reporting tools."},{"name":"Scalable and reliable operations","value":"Scale And Support Operational Continuity","valueDescription":"Support changing demands and continuity during emergencies and disruptions."},{"name":"Secure cloud access","value":"Protect Mission-Critical Public Safety Data","valueDescription":"Use safeguards and CJIS-compliant infrastructure to help protect agency information."},{"name":"Communication and location sharing","value":"Share Updates And Incident Locations","valueDescription":"Support information sharing between callers, dispatchers, and responders."}]},{"name":"Computer Aided Dispatch","anchor":"product-computer-aided-dispatch","type":"Product","url":"https://www.centralsquare.com/solutions/public-safety-software/computer-aided-dispatch-software","summary":"Help dispatchers coordinate incidents, share timely information, and support faster, more informed emergency response.","description":"CentralSquare Computer Aided Dispatch supports public safety dispatch with tools for incident coordination, mapping, and sharing information with responders and partner agencies. Capabilities include real-time mapping and unit coordination, cloud access and continuity, configurable workflows, and integrations that bring intelligence into dispatch.","pricing":{},"features":[{"name":"Real-time mapping and unit coordination","value":"Coordinate The Right Units Quickly","valueDescription":"Direct appropriate units to incidents and help reduce response delays."},{"name":"Cloud-based CAD access and continuity","value":"Maintain Dispatch Access From Anywhere","valueDescription":"Support dispatch beyond the station and reduce reliance on local infrastructure."},{"name":"Interagency CAD-to-CAD connectivity","value":"Connect Dispatch Centers Across Jurisdictions","valueDescription":"Share information and coordinate with partner agencies."},{"name":"Integrated incident information","value":"Share Incident Information Across Teams","valueDescription":"Connect dispatch with public safety functions so teams can coordinate using shared incident information."},{"name":"Configurable dispatch workflows","value":"Match CAD To Agency Workflows","valueDescription":"Configure CAD workflows and incident codes for agency operations."},{"name":"Pre-dispatch intelligence","value":"Surface Context Before Calls Are Confirmed","valueDescription":"Present address and incident context in CAD before call confirmation."},{"name":"Drone response integration","value":"Launch Drone Responses From CAD","valueDescription":"Connect CAD incident details with drone operations and document flight activity."}]},{"name":"Audit Proof™","anchor":"product-audit-proof","type":"Product","url":"https://www.centralsquare.com/solutions/public-safety-software/audit-proof","summary":"","description":"","pricing":{},"features":[]},{"name":"Citizen Reporting™","anchor":"product-citizen-reporting","type":"Product","url":"https://www.centralsquare.com/solutions/public-safety-software/community-engagement/citizen-reporting","summary":"","description":"","pricing":{},"features":[]},{"name":"CrimeMapping™","anchor":"product-crimemapping","type":"Product","url":"https://www.centralsquare.com/solutions/public-safety-software/community-engagement/crimemapping","summary":"","description":"CrimeMapping is listed among CentralSquare’s public safety and justice software solutions.","pricing":{},"features":[]},{"name":"CrimeView Analytics","anchor":"product-crimeview-analytics","type":"Product","url":"https://www.centralsquare.com/solutions/public-safety-software/crimeview-analytics","summary":"Helps public safety agencies use real-time data to inform decisions, allocate resources, and plan strategically.","description":"CrimeView Analytics is a CentralSquare Public Safety and Justice product. Its public safety analytics capabilities help agencies access and share real-time data for decision-making, resource allocation, strategic planning, and compliance.","pricing":{},"features":[{"name":"Public safety data analytics","value":"Inform Decisions With Real-Time Data","valueDescription":"Use and share real-time data to support decisions, resource allocation, planning, and compliance."}]},{"name":"CryWolf","anchor":"product-crywolf","type":"Product","url":"https://www.centralsquare.com/solutions/public-safety-software/crywolf-false-alarm-management-solution","summary":"Helps agencies manage false alarms.","description":"CryWolf is a false alarm management solution.","pricing":{},"features":[{"name":"False alarm management","value":"Manage False Alarms","valueDescription":"Helps agencies manage false alarms."}]},{"name":"Field Training Online™","anchor":"product-field-training-online","type":"Product","url":"https://www.centralsquare.com/solutions/public-safety-software/field-training-online/","summary":"Supports agencies’ field training within their public safety operations.","description":"Field Training Online is listed by CentralSquare as a public safety and justice software product.","pricing":{},"features":[]},{"name":"IMC™","anchor":"product-imc","type":"Product","url":"https://www.centralsquare.com/solutions/imc","summary":"","description":"","pricing":{},"features":[]},{"name":"Jail","anchor":"product-jail","type":"Product","url":"https://www.centralsquare.com/solutions/public-safety-software/jail-information-management-system","summary":"Connect jail operations with other public safety functions and reduce booking time with CentralSquare’s public safety software.","description":"Jail is a jail information management system within CentralSquare’s public safety and justice software portfolio. Jail operations can connect with 911, CAD, records management, and mobile functions through CentralSquare public safety suites. CentralSquare cites a 66% reduction in booking time among the cloud benefits of Public Safety Suite Pro.","pricing":{},"features":[{"name":"Integrated jail operations","value":"Connect Jail With Public Safety Systems","valueDescription":"Connect jail operations with related public safety functions."},{"name":"Faster booking","value":"Reduce Booking Time By 66%","valueDescription":"Reduce booking time according to the listed Public Safety Suite Pro cloud benefit."}]},{"name":"LETG","anchor":"product-letg","type":"Product","url":"https://www.centralsquare.com/solutions/letg","summary":"","description":"","pricing":{},"features":[]},{"name":"Mobile and Field Ops","anchor":"product-mobile-and-field-ops","type":"Product","url":"https://www.centralsquare.com/solutions/public-safety-software/mobile","summary":"Keep responders informed and connected in the field with mobile access to incident details, updates, communication, and reporting tools.","description":"Mobile and Field Ops gives public safety responders access to calls, locations, updates, and reporting tools on mobile devices. MobileX Enterprise is listed under these solutions and provides real-time field access. By connecting field teams with dispatch and other public safety operations, the offering helps responders share information and coordinate work.","pricing":{},"features":[{"name":"Real-time mobile access","value":"Access Critical Information In The Field","valueDescription":"Give responders mobile access to incident calls, locations, updates, and reporting tools."},{"name":"Mobile situational awareness","value":"Improve Field Situational Awareness","valueDescription":"Help responders view real-time information and incident context in the field."},{"name":"Field reporting tools","value":"Complete Reports In The Field","valueDescription":"Enable responders to complete reporting on mobile devices."},{"name":"Field communication and status updates","value":"Share Updates Between Dispatch And Field Teams","valueDescription":"Keep dispatchers and responders connected with messaging and status tracking."},{"name":"Connected public safety workflows","value":"Connect Field Teams With Public Safety Operations","valueDescription":"Connect mobile teams with dispatch, records, and other operations."}]},{"name":"Police-to-Police™","anchor":"product-police-to-police","type":"Product","url":"https://www.centralsquare.com/solutions/public-safety-software/police-to-police-information-sharing","summary":"","description":"","pricing":{},"features":[]},{"name":"Records and Digital Evidence Management","anchor":"product-records-and-digital-evidence-management","type":"Product","url":"https://www.centralsquare.com/solutions/public-safety-software/records-management-system","summary":"Helps public safety agencies track records data, support NIBRS compliance, and connect records with related operational systems.","description":"CentralSquare lists Records and Digital Evidence Management as part of its public safety software suite. Available information highlights records data accuracy and NIBRS compliance, and describes records management as part of a connected workflow where information can move between 911, CAD, records, and jail operations. Specific digital evidence capabilities are not detailed in the provided content.","pricing":{},"features":[{"name":"Records data tracking","value":"Track Records Data","valueDescription":"Help records teams organize agency data and support record accuracy."},{"name":"NIBRS compliance support","value":"Support NIBRS Compliance","valueDescription":"Support records accuracy and NIBRS compliance."},{"name":"Connected public safety records workflow","value":"Connect Records Operations","valueDescription":"Connect records with related operations and support information flow."}]},{"name":"Tiburon","anchor":"product-tiburon","type":"Product","url":"https://www.centralsquare.com/solutions/tiburon","summary":"","description":"Tiburon is listed in CentralSquare’s Public Safety and Justice Software portfolio.","pricing":{},"features":[]},{"name":"Unify®","anchor":"product-unify","type":"Product","url":"https://www.centralsquare.com/solutions/public-safety-software/unify-cad-to-cad","summary":"Connects dispatch centers across jurisdictional boundaries so they can communicate seamlessly.","description":"Unify is a CAD-to-CAD interoperability network that enables dispatch centers to communicate across jurisdictional boundaries.","pricing":{},"features":[{"name":"Dispatch center interoperability","value":"Enable Cross-Jurisdictional Dispatch Communication","valueDescription":"Connect dispatch centers across jurisdictional boundaries through a CAD-to-CAD network."}]},{"name":"Naviline™","anchor":"product-naviline","type":"Platform","url":"https://www.centralsquare.com/solutions/public-administration-software/naviline","summary":"Connects essential municipal operations in one ERP system and helps agencies streamline work, reduce manual effort, and serve residents more effectively.","description":"Naviline is a single-database, enterprise-wide ERP suite for mid-sized public agencies. It supports finance, payroll, community development, utility billing, and work and asset management in one system. Available in the cloud, it helps agencies streamline operations; customer stories report reduced manual work, smoother billing, more accurate records, and fewer discrepancies.","pricing":{},"features":[{"name":"Integrated public-sector ERP","value":"Connect Essential Operations","valueDescription":"Bring municipal functions together in one ERP system."},{"name":"Cloud deployment","value":"Move Operations To The Cloud","valueDescription":"Reduce operational demands on agency IT teams through cloud deployment."},{"name":"Workflow and task automation","value":"Reduce Manual Work","valueDescription":"Reduce time spent on manual billing processes."},{"name":"Utility billing and accounting support","value":"Streamline Billing And Accounting","valueDescription":"Support utility billing and accounting within the ERP suite."}],"marketCategories":[{"name":"ERP Software","url":"https://nowen.ai/category/erp-software"}]},{"name":"Finance Enterprise™","anchor":"product-finance-enterprise","type":"Platform","url":"https://www.centralsquare.com/solutions/public-administration-software/finance-enterprise","summary":"Unify finance, HR, and payroll while automating workflows and supporting agency growth.","description":"Finance Enterprise brings finance, HR, and payroll together in a unified platform for large public agencies. Workflow automation and scalable capabilities support growing needs. Cloud deployment helped San Mateo County strengthen continuity, reduce IT overhead, save staff time, and better support departments facing staffing and budget pressures.","pricing":{},"features":[{"name":"Unified finance, HR, and payroll","value":"Unify Finance, HR, And Payroll","valueDescription":"Connect core administrative functions in one solution."},{"name":"Workflow automation","value":"Automate Agency Workflows","valueDescription":"Use workflow automation tools to support finance, HR, and payroll."},{"name":"Scalable operations","value":"Scale With Growing Needs","valueDescription":"Support changing agency needs as operations grow."},{"name":"Cloud continuity and reduced IT overhead","value":"Strengthen Continuity And Reduce IT Overhead","valueDescription":"Cloud deployment helped the county strengthen continuity, reduce IT overhead, and save time."},{"name":"Secure platform","value":"Protect Agency Operations","valueDescription":"Use a platform described as secure for agency finance processes."}],"marketCategories":[{"name":"ERP Software","url":"https://nowen.ai/category/erp-software"}]},{"name":"CentralSquare Payments","anchor":"product-centralsquare-payments","type":"Solution","url":"https://www.centralsquare.com/solutions/public-administration-software/centralsquare-payments","summary":"Helps public agencies simplify payment operations, expand convenient payment options, and manage payment information through connected reporting and analytics.","description":"CentralSquare Payments is a secure, connected solution for managing payments, reporting, and analytics. A customer example reports increased online payments, reduced call volume, and simpler operations. An announced InvoiceCloud integration is intended to expand resident payment options, reduce manual processing, improve payment visibility, and lower operating costs.","pricing":{},"features":[{"name":"Payment management","value":"Simplify Payment Management","valueDescription":"Manage payments and simplify payment operations."},{"name":"Online payment options","value":"Expand Resident Payment Options","valueDescription":"Support online payments and broader resident payment options."},{"name":"Payment processing efficiency","value":"Reduce Manual Payment Work","valueDescription":"Simplify payment operations and reduce manual processing."},{"name":"Payment reporting","value":"Manage Payment Reporting","valueDescription":"Use reporting capabilities alongside payment management."},{"name":"Payment analytics","value":"Analyze Payment Information","valueDescription":"Use payment analytics as part of connected payment management."},{"name":"Payment visibility","value":"Improve Payment Visibility","valueDescription":"Give public sector organizations better visibility into payments."}]},{"name":"Utility Billing","anchor":"product-utility-billing","type":"Product","url":"https://www.centralsquare.com/solutions/public-administration-software/utility-billing","summary":"Manage utility revenue, reduce manual billing work, improve record accuracy, and offer citizens a modern payment experience.","description":"CentralSquare Utility Billing helps local governments and utility commissions manage utility revenue and provide citizens with a modern payment experience. Its cloud-based system supports utility account management and billing. A customer example reports less manual work, smoother billing, more accurate records, fewer discrepancies, and improved data access after moving to the cloud.","pricing":{},"features":[{"name":"Utility revenue management","value":"Manage Utility Revenue","valueDescription":"Manage utility revenue and accounts with a system designed for local governments and utility commissions."},{"name":"Citizen payment experience","value":"Offer Modern Payment Experiences","valueDescription":"Give citizens a modern payment experience for utility billing."},{"name":"Cloud-based operations","value":"Access Billing Data In The Cloud","valueDescription":"Enhance data access and reduce on-site IT needs."},{"name":"Billing process efficiency","value":"Reduce Manual Billing Work","valueDescription":"Reduce time spent on recurring manual billing processes."},{"name":"Billing record accuracy","value":"Improve Billing Record Accuracy","valueDescription":"Support accurate billing records and reduce discrepancies and rework."}]},{"name":"Cash Receipts","anchor":"product-cash-receipts","type":"Product","url":"https://www.centralsquare.com/solutions/public-administration-software/centralsquare-cash-receipts","summary":"Manage counter and online payments with a government-focused POS and finance tracking from day one.","description":"Cash Receipts is a GAAP-compliant government point-of-sale solution built into the platform. It supports counter and online payments, with finance tracking available from day one.","pricing":{},"features":[{"name":"Government point-of-sale compliance","value":"Support GAAP-Compliant Government Payments","valueDescription":"Use a GAAP-compliant point-of-sale solution designed for government."},{"name":"Counter and online payments","value":"Accept Counter And Online Payments","valueDescription":"Handle payments through counter and online channels."},{"name":"Finance tracking","value":"Track Payments From Day One","valueDescription":"Give finance teams payment tracking from the start."},{"name":"Platform integration","value":"Use Built-In Payment Processing","valueDescription":"Access Cash Receipts as a built-in platform feature."}]},{"name":"Citizen Engagement Software™","anchor":"product-citizen-engagement-software","type":"Product","url":"https://www.centralsquare.com/solutions/public-administration-software/citizen-engagement","summary":"Give citizens convenient online self-service while saving staff time and building community trust.","description":"Citizen Engagement Software provides an online portal where citizens can make payments, submit requests, check statuses, and receive updates. 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