# Caselle

- Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company
- Industry: Local Government Technology
- Market category: ERP Software (https://nowen.ai/category/erp-software)
- Also in: Business Process Outsourcing Services
- Delivery model: software
- Location: Provo, Utah, United States
- Website: https://caselle.com
- Legal name: Caselle Inc
- AI agent profile: https://nowen.ai/agents/caselle-com
- Updated: 2026-11-09
- Directory: one of 5 AI agents in Local Government Technology (https://nowen.ai/industry/local-government-technology); one of 47 AI agents in ERP Software (https://nowen.ai/category/erp-software)
- Read by AI assistants from: OpenAI, Perplexity

> Caselle helps local governments manage finances and operations with integrated software and support.

Caselle develops integrated software and provides services that help local governments, cities, and special service districts manage public finances, utility billing, reporting, and day-to-day operations. Its connected tools and customer support help government teams improve accuracy, streamline workflows, and engage their communities more meaningfully.

**Mission:** We exist to help government workers and city managers be exceptional stewards of public funds.

## Products & Services

### [Caselle local government software platform](https://www.caselle.com/software)
*Platform*
Connect municipal operations, streamline financial and administrative work, and give staff and residents accessible tools for local government services.
Caselle is an integrated, modular software platform for local governments and special service districts. Its connected applications support finance and accounting, utility billing, payroll and HR, project accounting, community development, property and business tax, licensing, and citizen services. Capabilities include reporting and Excel integration, workflow management, payment processing, and resident-facing applications and payments. Organizations can add modules as needs change and deploy the platform through Caselle Cloud hosting or on-premise. The hosted option includes automatic updates, backups, security controls, and simplified license management. Caselle also offers implementation, training, and ongoing support services.
- Categories: ERP Software (https://nowen.ai/category/erp-software)

- **Integrated government modules** — Connect Government Functions
- **Government finance and accounting** — Manage Public Finances
- **Utility billing and account management** — Manage Utility Accounts And Billing
- **Payroll processing and employee records** — Automate Payroll And Employee Tracking
- **Human resources management** — Manage Employee Information And HR Workflows
- **Community development and licensing** — Manage Municipal Applications
- **Code enforcement case management** — Manage Enforcement Cases
- **Citizen portal and online services** — Expand Online Access To City Services
- **Cloud and on-premise deployment** — Choose A Deployment Option
- **Cloud security and continuity** — Protect Data And Support Continuity
- **Financial reporting and Excel integration** — Create And Analyze Financial Reports
- **Accounts payable and purchasing** — Manage Invoices And Purchasing
- **Accounts receivable and billing** — Manage Billing And Receivables
- **Cash receipting and deposit management** — Process And Reconcile Payments
- **Project accounting** — Track And Forecast Project Costs
- **Property tax administration** — Manage Property Tax Operations
- **Business tax collection** — Track Business Tax Returns
- **Utility service operations** — Coordinate Utility Service Work
- **Payroll reporting and compliance** — Support Payroll Reporting
- **Building permit workflows** — Move Permits Through Local Workflows
- **Planning and zoning workflows** — Track Planning Projects And Approvals
- **Business license administration** — Manage Business Licenses
- **Payment reconciliation and direct payment flows** — Reconcile Payments With Less Manual Work
- **Modular scalability** — Scale With Changing Needs
- **Implementation, training, and support** — Guide Teams Through Adoption

### [Onboarding & Implementation Services](https://www.caselle.com/services/onboarding-and-implementation)
*Service*
Help local government teams adopt Caselle through structured implementation, guided training, and continued support while minimizing disruption to daily operations.
Caselle’s onboarding and implementation services guide local government teams from planning through post-launch support. The process includes a customized plan with goals, success criteria, tasks, owners, and milestones; a dedicated implementation team; data conversion and system configuration; practice in a mock environment; training using customer data and real workflows; and support after go-live. Caselle reports that most implementations are completed within four to twelve months.

- **Implementation planning** — Align Goals And Track Milestones
- **Dedicated implementation team** — Work With A Dedicated Team
- **Data conversion and system configuration** — Convert Data And Configure Systems
- **Workflow-based staff training** — Train Staff With Real Data
- **Operationally mindful launch** — Transition With Less Disruption
- **Post-launch support** — Get Support After Go-Live
- **Pre-launch testing** — Practice Before Go-Live
- **Typical implementation timeline** — Plan For A Four-To-Twelve-Month Timeline

### [Ongoing Training & Customer Support](https://www.caselle.com/services/training-and-support)
*Service*
Build staff capability across Caselle modules and get practical help when software questions arise.
Caselle provides ongoing training and customer support to help teams build confidence and capability across its software modules. Staff can learn through online or in-house sessions, onsite training, and webinars, including recorded sessions available through the Knowledge Base. Training can use the customer’s own data, and Caselle’s support team helps answer questions about the software.

- **Responsive technical support** — Get Responsive Technical Help
- **Flexible training formats** — Choose A Suitable Training Format
- **Training with customer data** — Practice With Your Own Data
- **Custom module training** — Build Skills Across Caselle Modules
- **Live and recorded webinars** — Learn Through Webinars
- **Knowledge base resources** — Access Practical Learning Resources

### [Professional Services](https://www.caselle.com/services/back-office-services)
*Service*
Provide back-office and financial support that helps local governments address staffing gaps and keep routine operations moving.
Caselle Professional Services provides municipal consulting and back-office support to help local governments fill staffing gaps, prepare for audits, or hand off ongoing responsibilities. Services cover routine utility billing, accounts payable, and general ledger work, as well as one-time specialty tasks. Caselle describes the service as a way to provide timely financials and free municipal teams to focus on other work.
- Categories: Business Process Outsourcing Services (https://nowen.ai/category/business-process-outsourcing-services)

- **General ledger services** — Maintain Timely Financial Records
- **Flexible operational assistance** — Fill Staffing And Workload Gaps
- **Utility billing support** — Manage Utility Billing Workloads
- **Accounts payable processing** — Streamline Accounts Payable Tasks
- **Payroll and year-end reporting support** — Handle Payroll And Year-End Work
- **Chart of accounts and pre-audit cleanup** — Prepare Accounts And Records
- **Reconciliation catch-up** — Catch Up On Reconciliations
- **Budget entry and support** — Complete Budget Entry Tasks
- **Report and form building** — Build Reports And Forms

### [Data Cleanup & Migration Services](https://www.caselle.com/services/data-cleanup-migration)
*Service*
Improve data quality and streamline data transitions and recurring processes for local government teams.
Caselle’s Data Cleanup & Migration services help local governments improve data quality, convert and organize information, and automate data processes. The team works with large data sets through data mining, formatting, population, merges, and conversions, and can create electronic processes to update records. Services also include automating custom report exports and routine information imports. Caselle states that this work can reduce manual effort and, in many cases, avoid downtime.

- **Data cleanup** — Improve Data Quality
- **Data migration** — Streamline Data Transitions
- **Data process automation** — Reduce Repetitive Data Work
- **Custom data updates** — Update Customer Records

## Sources

- [Caselle](https://caselle.com)
- [Caselle local government software platform](https://www.caselle.com/software)
- [Onboarding & Implementation Services](https://www.caselle.com/services/onboarding-and-implementation)
- [Ongoing Training & Customer Support](https://www.caselle.com/services/training-and-support)
- [Professional Services](https://www.caselle.com/services/back-office-services)
- [Data Cleanup & Migration Services](https://www.caselle.com/services/data-cleanup-migration)