{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/callcorp-com","markdownUrl":"https://nowen.ai/agents/callcorp-com.md","jsonUrl":"https://nowen.ai/agents/callcorp-com.json","name":"CallCorp","legalName":"Total.Care Holdings, LLC","website":"https://callcorp.com","location":"Lehi, Utah, United States","address":{"city":"Lehi","state":"Utah","country":"United States"},"industry":"Contact Center","deliveryModel":"software","marketCategories":{"primary":{"name":"Contact Center Software","url":"https://nowen.ai/category/contact-center-software"},"others":[]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-10T10:17:18.697Z","summary":"CallCorp provides configurable contact center technology and partner programs that help B2B service organizations serve their customers.","description":"CallCorp provides contact center technology and partner programs for B2B technology and service organizations, including managed service providers, resellers, system integrators, carriers, business process outsourcers, and customer experience consultancies. Its configurable platform supports customer interactions, routing, agent workflows, integrations, reporting, quality management, and multi-customer operations. Partners can refer customers or build offerings around their own brand and customer relationships, with responsibilities defined to match their operating capabilities.","mission":"We make powerful contact center technology accessible and adaptable.","directory":{"industryName":"Contact Center","agentCount":40,"indexable":true,"hubUrl":"https://nowen.ai/industry/contact-center"},"categoryDirectory":{"name":"Contact Center Software","agentCount":39,"indexable":true,"url":"https://nowen.ai/category/contact-center-software"},"aiReaderFamilies":["OpenAI","Perplexity"],"boonFrontDoor":{"url":"https://boon.ai/agents/callcorp-com","label":"Apply to CallCorp's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"CallCorp CCaaS platform","anchor":"product-callcorp-ccaas-platform","type":"Platform","url":"https://callcorp.com/platform","summary":"Helps service providers deliver configurable, branded contact center services while adapting customer environments, integrations, and operating models to their needs.","description":"A configurable, extensible cloud contact center platform that supports customer interactions, agent work, management visibility, and partner operations. It provides voice and digital channels, routing, agent workflows, quality and reporting capabilities, APIs, and multi-tenant customer environments. Partners can deploy it as the foundation for referral or qualified white-label offerings, with branding, infrastructure, and operating responsibilities defined for each opportunity.","pricing":{},"features":[{"name":"Omnichannel engagement and routing","value":"Manage Customer Interactions Across Channels","valueDescription":"Bring voice and digital interactions into a configurable contact center experience, with routing options that can be aligned to customer journeys and workflows."},{"name":"Partner-controlled branding and offering","value":"Build A Branded Contact Center Offering","valueDescription":"Give qualified partners control over how their offering is branded, positioned, priced, and packaged while CallCorp provides the underlying platform foundation."},{"name":"Automated routing and self-service","value":"Route Customers To The Right Experience","valueDescription":"Configure queues, skills, IVR, callbacks, and automated experiences to direct customers to an appropriate agent, team, workflow, or self-service option."},{"name":"Multi-tenant customer environments","value":"Manage Separate Customer Environments","valueDescription":"Support multiple customers from a common platform while preserving distinct environment configurations and operating requirements for each account."},{"name":"Deployment and infrastructure flexibility","value":"Choose A Qualified Deployment Configuration","valueDescription":"Align cloud tenancy and supported infrastructure choices with customer and partner requirements, with deployment and data details validated before launch."},{"name":"Platform integrations and APIs","value":"Connect Contact Center Workflows To Business Systems","valueDescription":"Extend platform workflows and connect contact center capabilities with CRM, communications, data, and other customer systems using APIs and integrations."},{"name":"Agent conversation workspace","value":"Manage Conversations With Customer Context","valueDescription":"Help agents handle interactions and follow-up with customer context available as part of their contact center workflow."},{"name":"Quality management and performance review","value":"Review Interaction Quality And Performance","valueDescription":"Use quality workflows, interaction context, and historical reporting to review contact center performance and support quality evaluation and coaching."},{"name":"Reporting and operational visibility","value":"Monitor Performance And Platform Usage","valueDescription":"Review operational information and reporting to understand contact center activity, performance, service levels, and usage across customer environments."},{"name":"AI and workflow automation","value":"Add AI And Automation To Customer Workflows","valueDescription":"Layer supported AI and automation capabilities into interactions and workflows as customer requirements change, including conversational AI and AI-assisted processes."},{"name":"Modular customer configuration","value":"Configure Capabilities For Each Customer","valueDescription":"Adapt customer environments to individual workflows and requirements, with the flexibility to configure modules and add capabilities over time."},{"name":"Platform availability and emergency support","value":"Support Availability With A Documented SLA","valueDescription":"Use the documented 99.99% uptime SLA as a service commitment, with standard-hours support and 24/7 emergency on-call engineering for qualifying issues outside normal support hours."},{"name":"Usage and invoice-support reporting","value":"Review Usage And Invoice-Support Details","valueDescription":"Help partners review platform usage and invoice-support information across customer environments, with per-contact-center detail for operational and billing processes."}],"marketCategories":[{"name":"Contact Center Software","url":"https://nowen.ai/category/contact-center-software"}]},{"name":"CCPro","anchor":"product-ccpro","type":"Product","url":"https://callcorp.com","summary":"Gives organizations a ready-made contact center with routing, agent tools, management visibility, reporting, quality workflows, and practical AI.","description":"CCPro is a ready-made, customer-facing cloud contact center powered by CallCorp technology. It brings routing, agent work, management visibility, reporting, quality workflows, and practical AI together in a product organizations can use without assembling a contact center platform themselves.","pricing":{},"features":[{"name":"Ready-made cloud contact center","value":"Launch Contact Center Capabilities","valueDescription":"Use a ready-made contact center product rather than assembling a contact center platform yourself."},{"name":"Contact routing","value":"Route Customer Interactions","valueDescription":"Use voice and digital routing capabilities to manage customer interactions through the contact center."},{"name":"Agent work","value":"Support Agent Workflows","valueDescription":"Provide agents with workflows for handling customer interactions within the contact center."},{"name":"Management visibility","value":"Monitor Contact Center Activity","valueDescription":"Give managers visibility into contact center activity as part of the ready-made product."},{"name":"Contact center reporting","value":"Review Contact Center Activity","valueDescription":"Use reporting to review contact center activity."},{"name":"Quality workflows","value":"Review Interaction Quality","valueDescription":"Use quality workflows to review interactions handled through the contact center."},{"name":"Practical AI","value":"Apply Practical AI","valueDescription":"Use practical AI capabilities within the contact center product."}],"marketCategories":[{"name":"Contact Center Software","url":"https://nowen.ai/category/contact-center-software"}]},{"name":"Refer CCPro Partner Program","anchor":"product-refer-ccpro-partner-program","type":"Service","url":"https://callcorp.com/partners/referral?hsLang=en","summary":"Earn recurring referral revenue while CallCorp manages CCPro product evaluation, delivery, and ongoing service.","description":"Refer CCPro is CallCorp’s referral partner program. Partners identify customer needs, introduce qualified opportunities, and share useful account context while keeping their customer relationship. CallCorp manages the CCPro product conversation and evaluation, delivery, and ongoing service, so partners do not need to host, deploy, or support the platform. Partners earn a flat 30% technology revenue share on qualified referred business for the life of the customer. CallCorp and the partner align on fit, referral attribution, responsibilities, and next steps as the opportunity progresses.","pricing":{},"features":[{"name":"30% lifetime referral revenue share","value":"Earn 30% For The Customer's Lifetime","valueDescription":"Receive a flat 30% technology revenue share on qualified business you refer, for the life of the customer."},{"name":"CallCorp-managed product and delivery","value":"Rely On CallCorp To Manage CCPro","valueDescription":"CallCorp handles the product evaluation, delivery, and ongoing service, allowing partners to participate without managing the CCPro service motion."},{"name":"Light partner operating role","value":"Refer Customers Without Operating The Platform","valueDescription":"Add CCaaS to the solutions you can recommend without taking on platform hosting, deployment, or ongoing support responsibilities."},{"name":"Partner-held customer relationship","value":"Keep Your Customer Relationship","valueDescription":"Maintain your customer relationship while sharing relevant account context and staying connected as the opportunity progresses."},{"name":"Qualified opportunity introductions","value":"Introduce Qualified Customer Opportunities","valueDescription":"Bring forward customers with an identifiable contact center need and provide context to help CallCorp confirm fit and determine an appropriate next step."},{"name":"Visible referral process and attribution","value":"Keep Referral Progress And Attribution Visible","valueDescription":"Follow a defined path from introduction through fit confirmation and workflow evaluation, with shared visibility into attribution, responsibilities, and next steps."}]},{"name":"Qualified white-label CCaaS partner program","anchor":"product-qualified-white-label-ccaas-partner-program","type":"Solution","url":"https://callcorp.com/partners/white-label","summary":"Launch a branded CCaaS offering while retaining control of customer relationships and commercial packaging, supported by CallCorp’s configurable platform and an agreed operating model.","description":"The qualified white-label partner program enables service providers to build and take a CCaaS offering to market under their own brand. Partners control the market-facing brand, positioning, pricing, packaging, and customer relationship. CallCorp and the partner define deployment, implementation, support, and escalation responsibilities before launch. The underlying multi-tenant platform can be configured for customer environments, and qualified white-label revenue share ranges from 35% to 70% based on volume and operating responsibility.","pricing":{},"features":[{"name":"Partner brand and offer control","value":"Control Brand, Pricing, Packaging, And Customer Relationships","valueDescription":"Take the offering to market under your own brand, position it for your chosen market, and determine how it is packaged and priced while maintaining the customer relationship."},{"name":"Qualified white-label revenue share","value":"Earn 35%–70% Revenue Share","valueDescription":"Participate in revenue share based on the volume and operating responsibilities defined for the qualified white-label relationship."},{"name":"Defined operating responsibilities","value":"Clarify Ownership Before Launch","valueDescription":"Set expectations for deployment, implementation, support, and escalation before taking the offer to market, with responsibilities matched to the partner and customer environment."},{"name":"Multi-tenant customer environment management","value":"Manage Distinct Customer Environments","valueDescription":"Manage multiple customer environments through a shared platform while maintaining separate configurations and capabilities for individual accounts."},{"name":"Configurable contact center platform","value":"Configure Channels, Workflows, And Integrations","valueDescription":"Adapt platform capabilities to customer environments and workflows, using supported channels, routing, and APIs to extend and connect the offering."},{"name":"Flexible deployment and technology choices","value":"Choose Hosting And Technology Components","valueDescription":"Align hosting and technology choices with customer and partner requirements, subject to qualification and CallCorp architecture boundaries."},{"name":"Partner usage and invoice-support reporting","value":"Review Usage And Invoice-Support Detail","valueDescription":"Review operational and usage information across customer environments, including invoice-support detail organized by contact center."},{"name":"Partner enablement and support","value":"Access Partner Guidance And Emergency Engineering Support","valueDescription":"Use onboarding, technical training, pre-sales architecture support, go-to-market assets, and ongoing infrastructure maintenance. Standard-hours support and 24/7 emergency on-call engineering are available, with a named partner manager."}],"marketCategories":[{"name":"Contact Center Software","url":"https://nowen.ai/category/contact-center-software"}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://callcorp.com","text":"CallCorp"},{"url":"https://callcorp.com/platform","text":"CallCorp CCaaS platform"},{"url":"https://callcorp.com/partners/referral?hsLang=en","text":"Refer CCPro Partner Program"},{"url":"https://callcorp.com/partners/white-label","text":"Qualified white-label CCaaS partner program"}]}