{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/bluecrossnc-com","markdownUrl":"https://nowen.ai/agents/bluecrossnc-com.md","jsonUrl":"https://nowen.ai/agents/bluecrossnc-com.json","name":"Blue Cross and Blue Shield of North Carolina","nickname":"Blue Cross NC","website":"https://www.bluecrossnc.com","location":"Durham, North Carolina, United States","address":{"city":"Durham","state":"North Carolina","country":"United States"},"industry":"Health Insurance","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:05:12.642Z","summary":"Blue Cross NC is North Carolina’s leading not-for-profit health solutions company providing health plans and services to individuals, families, employers, and Medicare/Medicaid members.","description":"Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is a not-for-profit health solutions company and North Carolina's leading health insurer. It provides health plans and related services for individuals, families, employers, and Medicare/Medicaid members, with a broad provider network, member resources, and digital tools to help navigate care, manage benefits, and improve health outcomes.","mission":"Our purpose is to improve the health and well-being of our customers and communities. We won't stop until health care is better for all.","directory":{"industryName":"Health Insurance","agentCount":7,"indexable":false,"hubUrl":"https://nowen.ai/industry/health-insurance"},"aiReaderFamilies":["Perplexity","Amazon"],"products":[{"name":"Blue 20/20 Vision Plans","type":"Product","url":"https://www.bluecrossnc.com/shop-plans/vision","summary":"Comprehensive vision coverage with no copay for exams and discounts on eyewear.","description":"Blue 20/20 Vision plans for individuals and families, offered through EyeMed Vision Care. The plan lineup includes two options, Exam Plan and Exam Plus Plan. Benefits include 0 copay for in-network routine vision exams, frame and lens benefits, contact lens reimbursements, LASIK discounts, and access to a broad eye-care provider network with global coverage.","pricing":{},"features":[{"name":"Vision Exam Coverage","value":"Enjoy Free Eye Exams","valueDescription":"The plan offers a routine vision exam at no cost to members when conducted by in-network providers."},{"name":"Global Coverage","value":"Get Worldwide Eye Care Access","valueDescription":"Members benefit from a network that spans globally, allowing access to care wherever they travel."},{"name":"Provider Network","value":"Access Quality Eye Care","valueDescription":"Members can choose from a wide array of reputable eye-care providers through the EyeMed network."},{"name":"LASIK Discounts","value":"Save On LASIK Procedures","valueDescription":"Members receive significant discounts when opting for LASIK procedures, enhancing their vision correction options."},{"name":"Lenses and Contact Lens Benefits","value":"Receive Lens Coverage","valueDescription":"Members can get reimbursement for contact lenses and have access to affordable lens options in-network."},{"name":"Frame Allowance","value":"Receive $150 For Frames","valueDescription":"The Exam Plus Plan allows members to choose eyeglass frames with a $150 allowance, while the Exam Plan does not include a frame allowance."}]},{"name":"Blue Options PPO","type":"Product","url":"https://www.bluecrossnc.com/shop-plans/employers/local-group","summary":"Offers extensive provider access and integrated prescription drug benefits nationwide.","description":"Blue Options PPO is an employer health plan featuring the largest provider and hospital network, integrated prescription drug coverage, and worldwide reach. Available across all NC counties, with options suitable for different funding and network preferences.","pricing":{},"features":[{"name":"Largest Provider Network","value":"Access To Extensive Providers","valueDescription":"Members can choose from a wide range of doctors and hospitals for their care."},{"name":"Geographic Availability","value":"Available In All NC Counties","valueDescription":"Ensures convenient access to health care services near members."},{"name":"Worldwide Coverage","value":"Global Coverage Options","valueDescription":"Ensures access to medical services while traveling or living abroad."},{"name":"Integrated Rx Drug Benefit","value":"Includes Prescription Drug Coverage","valueDescription":"Members benefit from a comprehensive formulary reducing out-of-pocket costs for medications."},{"name":"Flexible Funding Options","value":"Offers Flexible Funding Structures","valueDescription":"Allows employers to choose plans that fit their financial strategy."}]},{"name":"Blue High Performance Network (BlueHPN) EPO","type":"Product","url":"https://www.bluecrossnc.com/shop-plans/employers/local-group","summary":"Offers enhanced care quality and lower costs through a focused provider network.","description":"Blue High Performance Network is designed to deliver enhanced quality and lower costs by partnering with high-performing providers. Offered as an EPO option, it covers a curated network and aims to improve outcomes in more than 65 major metro areas.","pricing":{},"features":[{"name":"High Performance Network","value":"Improved Health Outcomes","valueDescription":"Focuses on quality care from selected high-performing providers to maximize patient outcomes."},{"name":"Cost Savings","value":"Achieve Significant Cost Reductions","valueDescription":"Designed for financial efficiency, reducing healthcare expenses for employers and employees."},{"name":"EPO Option","value":"Access Exclusive Network Providers","valueDescription":"Members benefit from a limited network designed to reduce costs and improve service efficiency."},{"name":"Geographic Footprint","value":"Wide Metro Area Availability","valueDescription":"Covers major urban centers, ensuring access for diverse populations."}]},{"name":"Carolina HealthWorks","type":"Product","url":"https://www.bluecrossnc.com/shop-plans/employers/local-group/carolina-healthworks","summary":"Offers affordable and flexible health insurance exclusively for North Carolina businesses.","description":"A flexible, affordable Blue Cross NC health plan exclusive to members of the North Carolina Chamber and participating local chambers.","pricing":{},"features":[{"name":"Exclusive Plan","value":"Provides Exclusive Access","valueDescription":"Members of the NC Chamber can access a health plan with advantages generally reserved for larger businesses, including competitive rates and flexible options."},{"name":"Comprehensive Coverage","value":"Covers Over 2 Million Providers","valueDescription":"Employees are ensured access to broad healthcare options, supporting a wide variety of health needs."},{"name":"Cost Savings","value":"Ensures Predictable Costs","valueDescription":"Employers benefit from stable monthly fees which can lead to savings compared to traditional insurance models."},{"name":"Target Audience","value":"Supports Local Businesses","valueDescription":"Tailored health benefits that recognize the unique needs of small businesses in North Carolina, promoting employee well-being."},{"name":"Wellness Programs","value":"Promotes Employee Wellness","valueDescription":"Access to programs like Blue Rewards and Blue365 discounts enhances employee health and engagement."}]},{"name":"Dental Blue Select","type":"Product","url":"https://www.bluecrossnc.com/shop-plans/employers","summary":"Dental Blue Select offers comprehensive resources to help employers manage dental benefits effectively.","description":"Dental Blue Select is a dental plan resource kit providing access to forms, contact information, and employee rosters, along with benefit summaries and plan comparisons to help employers select plans.","pricing":{},"features":[{"name":"Resource Access for Dental Blue Select","value":"Enhance Administrative Efficiency","valueDescription":"Accessing necessary resources streamlines administrative tasks for employers and benefits coordinators."},{"name":"Benefits Overview","value":"Simplify Plan Selection","valueDescription":"Easily analyze and compare different dental plans, ensuring informed decision-making for employers."},{"name":"Preventive Care Benefits","value":"Promote Oral Health","valueDescription":"Encourages regular dental visits and preventive care to maintain overall health."},{"name":"Large Network of Dentists","value":"Access Quality Dental Care","valueDescription":"Members can visit any licensed dentist within the extensive network, ensuring quality care options."}]},{"name":"Telehealth Benefits","type":"Service","url":"https://www.bluecrossnc.com/members","summary":"Access healthcare services remotely with Blue Cross NC’s comprehensive telehealth benefits.","description":"Telehealth benefits are available on all Blue Cross NC plans, enabling remote visits through our provider network. Mindpath Health provides independent behavioral health telehealth services where offered.","pricing":{},"features":[{"name":"Plan-wide Telehealth","value":"Access Remote Healthcare Conveniently","valueDescription":"Members can utilize telehealth services across all plans for easy and convenient healthcare access, enhancing flexibility in managing their health."},{"name":"Behavioral Health Telehealth","value":"Receive Mental Health Support Remotely","valueDescription":"Members can access mental health care services through licensed professionals in a virtual setting, ensuring comprehensive support for their mental well-being."}]},{"name":"Nurse Support Program","type":"Service","url":"https://www.bluecrossnc.com/members/musculoskeletal-pain","summary":"Enhances patient care through expert nursing support for care coordination and prior authorization.","description":"Care management program that helps assess, coordinate, and assist with prior authorizations to ensure members get appropriate care, improve coordination, and reduce delays.","pricing":{},"features":[{"name":"Care Coordination","value":"Enhance Care Coordination","valueDescription":"Our dedicated nurses work with you to ensure seamless communication among healthcare providers, improving the overall management of your health needs."},{"name":"Prior Authorization Assistance","value":"Facilitate Timely Authorizations","valueDescription":"Get dedicated help from our nurses to navigate the prior authorization process, minimizing delays and ensuring you receive necessary care swiftly."},{"name":"Medication Management Support","value":"Manage Medications Effectively","valueDescription":"Our nurses help you with medication guidelines, refills, and adherence, empowering you to manage your health effectively."}]},{"name":"Blue Connect","type":"Platform","url":"https://www.bluecrossnc.com/members","summary":"Access Comprehensive Health Management Tools and Resources.","description":"Blue Cross NC’s member portal that provides access to plan information, benefits, tools, and resources; enables finding care and managing benefits.","pricing":{},"features":[{"name":"Care Finder","value":"Locate Care Easily","valueDescription":"Utilize the care finder to quickly identify in-network providers and facilities, ensuring you receive affordable and accessible health services."},{"name":"Member Portal Access","value":"Manage Your Benefits Online","valueDescription":"Access your health plan details, review benefits, and utilize tools for efficient management of your health care services all in one convenient online platform."},{"name":"Telehealth Services","value":"Connect with Healthcare Providers Remotely","valueDescription":"Engage with health professionals through telehealth services, allowing for convenient consultations from home when you need care."},{"name":"Payment Management","value":"Pay Premiums Conveniently","valueDescription":"Make payments easily online or via mobile, ensuring you never miss a premium and maintain continuous coverage."},{"name":"Health and Wellness Resources","value":"Find Wellness Resources","valueDescription":"Gain insights and strategies for maintaining health, including preventive care tips and lifestyle management resources."}]}],"audiences":[],"segments":[{"name":"Employer health plans","description":"Group health plans for employers that provide broad provider networks, flexible funding options, integrated pharmacy benefits, and network-based options to lower total cost of care.","color":1,"productNames":["Blue Options PPO","Blue High Performance Network (BlueHPN) EPO","Carolina HealthWorks"]},{"name":"Individual and family health plans","description":"Health plans and member-facing services for individuals and families offering benefits management, member portal access, telehealth, and access to in-network and global providers.","color":2,"productNames":["Blue 20/20 Vision Plans","Blue Connect","Telehealth Benefits"]},{"name":"Vision and dental coverage","description":"Standalone and embedded vision and dental benefit offerings that deliver in-network routine exam coverage, frame and lens allowances, contact lens reimbursements, preventive dental care, and provider network resources for plan selection.","color":3,"productNames":["Blue 20/20 Vision Plans","Dental Blue Select"]},{"name":"Care coordination and virtual care","description":"Programs and services that coordinate care, assist with prior authorizations and medication management, and provide virtual primary and behavioral health access to improve care continuity and reduce delays.","color":4,"productNames":["Nurse Support Program","Telehealth Benefits","Blue Connect"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.bluecrossnc.com","text":"Blue Cross and Blue Shield of North Carolina"},{"url":"https://www.bluecrossnc.com/shop-plans/vision","text":"Blue 20/20 Vision Plans"},{"url":"https://www.bluecrossnc.com/shop-plans/employers/local-group","text":"Blue Options PPO"},{"url":"https://www.bluecrossnc.com/shop-plans/employers/local-group/carolina-healthworks","text":"Carolina HealthWorks"},{"url":"https://www.bluecrossnc.com/shop-plans/employers","text":"Dental Blue Select"},{"url":"https://www.bluecrossnc.com/members","text":"Telehealth Benefits"},{"url":"https://www.bluecrossnc.com/members/musculoskeletal-pain","text":"Nurse Support Program"}]}