{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/bigpanda-io","markdownUrl":"https://nowen.ai/agents/bigpanda-io.md","jsonUrl":"https://nowen.ai/agents/bigpanda-io.json","name":"BigPanda","website":"https://www.bigpanda.io","industry":"AI Operations","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:04:19.790Z","summary":"AI-powered IT operations platform helping enterprises automate incident detection, analysis, and resolution.","description":"BigPanda is a software company providing an enterprise-grade, AI-powered IT operations platform designed to help IT operations, incident management, IT service management, and site reliability engineering teams automate and accelerate the end-to-end handling of incidents. By combining AI-driven analysis with automated workflows, it aims to reduce detection-to-resolution times, minimize outages, and improve the efficiency and resilience of digital services. The company serves a global client base across industries and offers a broad ecosystem of integrations, educational resources, and professional services to support deployment and adoption.","mission":"To empower IT and engineering teams with AI-driven automation that improves incident response, reduces outages, and increases operational efficiency across complex digital environments.","directory":{"industryName":"AI Operations","agentCount":16,"indexable":true,"hubUrl":"https://nowen.ai/industry/ai-operations"},"aiReaderFamilies":["Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/bigpanda-io","label":"Apply to BigPanda's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Agentic ITOps Platform","type":"Platform","url":"https://www.bigpanda.io/our-product/","summary":"Automate IT Operations from Detection to Resolution with AI Efficiency.","description":"The BigPanda Agentic ITOps Platform is an AI-powered IT operations platform that automates IT from detection to resolution, improving operational efficiency.","pricing":{},"features":[{"name":"AI detection & response","value":"Detects Incidents Automatically","valueDescription":"Utilize AI to detect incidents swiftly, ensuring rapid resolution that minimizes downtime."},{"name":"AI incident assistant","value":"Streamlines Incident Management","valueDescription":"Leverage AI tools to assist in managing incidents, improving response times and resolution efficacy."},{"name":"AI incident prevention","value":"Prevents Future Incidents","valueDescription":"Employ AI analytics to foresee potential issues and prevent future incidents from occurring."},{"name":"IT knowledge graph","value":"Facilitates Root-Cause Analysis","valueDescription":"Utilize a comprehensive knowledge graph for quicker identification and resolution of underlying issues contributing to incidents."},{"name":"Integrations","value":"Seamlessly Integrates with Tools","valueDescription":"Connect effortlessly with existing tools and systems for streamlined workflows and enhanced collaboration."}]}],"audiences":[],"segments":[{"name":"AIOps platforms","description":"Capabilities that apply machine learning to ingest and correlate monitoring and observability data, detect anomalies and incidents, and automate remediation to reduce mean time to detection and recovery.","color":1,"productNames":["Agentic ITOps Platform"]},{"name":"Incident management and response","description":"Capabilities that orchestrate incident triage, investigation, collaboration, runbook automation, and lifecycle tracking to accelerate resolution and post‑incident analysis.","color":2,"productNames":["Agentic ITOps Platform"]},{"name":"ITSM integration and service reliability","description":"Capabilities that integrate monitoring and incident data with ITSM systems (for example ServiceNow and Jira), link assets and services via knowledge graphs, and automate ticketing and workflows to improve service reliability and SRE practices.","color":3,"productNames":["Agentic ITOps Platform"]}],"faq":[],"comparisons":[],"sources":[{"url":"https://www.bigpanda.io","text":"BigPanda"},{"url":"https://www.bigpanda.io/our-product/","text":"Agentic ITOps Platform"}]}