{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/bestbuy-com","markdownUrl":"https://nowen.ai/agents/bestbuy-com.md","jsonUrl":"https://nowen.ai/agents/bestbuy-com.json","name":"Best Buy Co., Inc.","nickname":"Best Buy","website":"https://bestbuy.com","industry":"Consumer Electronics","status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-09-06T23:04:07.448Z","summary":"Leading technology retailer and services provider for consumers and businesses.","description":"Best Buy Co., Inc. is a leading technology retailer and services company that serves individual consumers, businesses, and educational institutions. The organization operates a portfolio of brands, including Best Buy and Best Buy Business, offering a broad mix of consumer electronics and home technology solutions, along with technology-enabled services. It emphasizes omnichannel shopping, financing options, and professional services such as deployment, installation, repair, and IT support. Best Buy serves diverse audiences—from households seeking devices and services to organizations pursuing large-scale technology projects, volume purchasing, and procurement partnerships. The company supports its customers through online accounts, customer care, a dedicated partner ecosystem, and a range of business resources, including education-focused solutions, professional services, and cooperative procurement. It positions itself as a trusted brand offering convenient delivery, in-store pickup, trade-in programs, and recycling, while pursuing sustainable and responsible business practices through partnerships and initiatives. The mission is to enrich lives through technology.","mission":"Our purpose is to enrich lives through technology.","directory":{"industryName":"Consumer Electronics","agentCount":8,"indexable":false,"hubUrl":"https://nowen.ai/industry/consumer-electronics"},"aiReaderFamilies":["Anthropic","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/bestbuy-com","label":"Apply to Best Buy Co., Inc.'s partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"My Best Buy Memberships","type":"Service","url":"https://www.bestbuy.com/site/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285","summary":"Unlock exclusive deals, rewards, and extended returns with My Best Buy Memberships.","description":"My Best Buy Memberships is a tiered program offering exclusive member prices, early access to deals, and rewards across Plus, Total, and free-tier options. Benefits include member-only savings, extended returns, access to member deals, and free standard shipping with select privileges.","pricing":{},"features":[{"name":"Exclusive Prices and Perks","value":"Unlock Member-Only Prices","valueDescription":"Get exclusive discounts on popular products and early access to sales and promotions tailored for members."},{"name":"Free Standard Shipping","value":"Receive Free Shipping","valueDescription":"Members benefit from free standard shipping on eligible orders, making shopping more convenient and cost-effective."},{"name":"Rewards Program","value":"Earn Points on Purchases","valueDescription":"Members earn 1% back on qualifying purchases, increasing to 6% when using a My Best Buy® Credit Card."},{"name":"Extended Returns","value":"Enjoy Longer Return Periods","valueDescription":"Members have a 60-day return window, allowing enough time to ensure satisfaction with purchases."},{"name":"Protection Plans","value":"Get Product Protection","valueDescription":"Total members receive up to 24 months of Best Buy Protection or AppleCare+ on eligible purchases."},{"name":"24/7 Tech Support","value":"Access 24/7 Tech Support","valueDescription":"Enjoy priority assistance for tech problems, ensuring quick resolution whenever you need help."}]},{"name":"Best Buy Protection","type":"Service","url":"https://www.bestbuy.com/site/best-buy-membership/best-buy-protection/pcmcat1608643232014.c?id=pcmcat1608643232014","summary":"Get peace of mind with Best Buy Protection, covering eligible purchases for up to 24 months.","description":"Best Buy Protection is a protection plan for eligible purchases, available with My Best Buy Total membership. It provides up to 24 months of coverage and options like AppleCare+ for Apple products.","pricing":{},"features":[{"name":"Protection Duration","value":"Stay Protected For Longer","valueDescription":"Benefit from extensive coverage, ensuring your purchases are safeguarded against unexpected issues."},{"name":"AppleCare+ Option","value":"Access AppleCare+ Coverage","valueDescription":"Enjoy extended support and coverage for your Apple devices, enhancing your ownership experience."},{"name":"24/7 Tech Support","value":"Access 24/7 Tech Support","valueDescription":"Receive immediate assistance for technical issues, ensuring that help is always available when you need it."},{"name":"Exclusive Member Prices","value":"Unlock Exclusive Member Discounts","valueDescription":"Take advantage of discounted prices on purchases, further enhancing the value of your membership."}]},{"name":"Geek Squad Protection","type":"Service","url":"https://www.bestbuy.com/site/geek-squad/geek-squad-protection/pcmcat159800050001.c?id=pcmcat159800050001","summary":"Comprehensive protection and support for your devices with Geek Squad services.","description":"Geek Squad Protection offers device protection plans backed by Geek Squad support, providing coverage for eligible devices and access to Geek Squad services and repairs.","pricing":{},"features":[{"name":"Device Protection Plans","value":"Covers Eligible Devices","valueDescription":"Provides peace of mind with protection for various devices against accidents and damages."},{"name":"Geek Squad Support","value":"Access Essential Repairs","valueDescription":"Provides customers with immediate support and troubleshooting from Geek Squad agents, ensuring quick resolutions."},{"name":"24/7 Tech Support","value":"Receive Anytime Assistance","valueDescription":"Offers round-the-clock support to assist with any tech-related problems, enhancing user convenience."},{"name":"Device Setup Assistance","value":"Facilitates Easy Setup","valueDescription":"Ensures customers can get their new devices up and running seamlessly with professional assistance."},{"name":"Convenient Trade-In Program","value":"Trade In for Benefits","valueDescription":"Allows customers to conveniently trade in their old devices, providing them with credit towards new purchases."}]},{"name":"Best Buy Business","type":"Platform","url":"https://www.bestbuy.com/site/best-buy-business/pcmcat230900050001.c?id=pcmcat230900050001","summary":"Empower your organization with tailored technology solutions and comprehensive support through Best Buy Business.","description":"Best Buy Business delivers technology and services for organizations of all sizes, with capabilities for large-scale projects, dedicated account management, and procurement options, including professional services and nationwide support.","pricing":{},"features":[{"name":"Large-Scale Project Support","value":"Facilitates Complex Deployments","valueDescription":"Best Buy Business specializes in creating tailored solutions for large-scale technology projects, ensuring seamless implementation and management across various locations."},{"name":"Procurement and Savings","value":"Offers Volume Discounts","valueDescription":"Organizations can leverage significant savings through volume purchasing options, allowing them to secure essential technology at competitive prices."},{"name":"Professional Services","value":"Provides Comprehensive IT Support","valueDescription":"Best Buy Business offers a range of professional services including installation and ongoing IT support, helping organizations maximize their technology investments."},{"name":"Dedicated Account Management","value":"Ensures Tailored Client Experiences","valueDescription":"Clients receive dedicated support from account managers to navigate complex needs and improve procurement efficiency."},{"name":"Nationwide Service","value":"Supports Extensive Reach","valueDescription":"Businesses are supported nationwide, ensuring consistent service delivery no matter the location."}]},{"name":"Best Buy Education","type":"Service","url":"https://www.bestbuy.com/site/bestbuy-business/bestbuy-education/pcmcat356600050000.c?id=pcmcat356600050000","summary":"Education Solutions Simplified For Schools And Institutions.","description":"Best Buy Education provides education-focused tech solutions, including end-to-end device deployment, professional services for installation and IT support, and tools for modern learning environments, STEM labs, esports facilities, digital signage, and collaborative spaces.","pricing":{},"features":[{"name":"End-to-End Device Solutions","value":"Streamline Tech Deployment","valueDescription":"Deliver a comprehensive approach to deploying and managing devices tailored to specific educational needs, ensuring minimal downtime."},{"name":"Education-Focused Tools","value":"Enhance Learning With Modern Technology","valueDescription":"Leverage collaborative interactive boards and innovative 3D printing to spark student engagement across various subjects."},{"name":"Professional Services","value":"Receive Expert IT Support","valueDescription":"Access reliable support services to maintain your school's technology infrastructure and resolve issues swiftly."},{"name":"Large-Scale Project Management","value":"Facilitate Complex Deployments","valueDescription":"Efficiently manage complex technology projects, ensuring smooth execution from planning to implementation across multiple sites."},{"name":"Collaborative Learning Environments","value":"Transform Educational Spaces","valueDescription":"Create flexible, modern classrooms to support collaborative learning experiences, fostering engagement and innovation among students."}]},{"name":"Best Buy Partner+","type":"Platform","url":"https://www.bestbuy.com/site/clp-bbfb/partner-plus/pcmcat1715699845027.c?id=pcmcat1715699845027","summary":"Enhance brand fulfillment with Best Buy Partner+ for fast delivery and improved customer experiences.","description":"Best Buy Partner+ is a brand integration program enabling brands to connect to Best Buy fulfillment APIs for BOPIS, same-day delivery, and home delivery, with onboarding, performance metrics, and dedicated support.","pricing":{},"features":[{"name":"API Integration","value":"Access Real-Time Product Data","valueDescription":"Use Best Buy's APIs to ensure your customers receive accurate availability and status updates for their orders."},{"name":"Faster Fulfillment Options","value":"Enable Rapid Fulfillment","valueDescription":"Brands can leverage Best Buy's logistics for swift delivery alternatives that enhance customer satisfaction and conversion rates."},{"name":"Partner Support","value":"Receive Comprehensive Support","valueDescription":"Enjoy robust assistance during and after integration, allowing for the optimization of performance through data-driven insights."},{"name":"Easy Returns","value":"Streamline Return Processes","valueDescription":"Partner+ allows quick and effective in-store returns, enhancing customer trust and loyalty."}]},{"name":"Best Buy Marketplace","type":"Platform","url":"https://www.bestbuy.com/site/electronics/marketplace/pcmcat248200050007.c?id=pcmcat248200050007","summary":"Expand your reach and maximize sales with Best Buy Marketplace's robust support and resources.","description":"Best Buy Marketplace is a seller platform that expands online reach, with dedicated Seller Success support, pricing tools, and access to a large customer base, including hundreds of millions of shoppers and high page views.","pricing":{},"features":[{"name":"Massive Audience","value":"Reach Millions of Customers","valueDescription":"Leverage Best Buy's extensive reach to connect with over 200 million customers, gaining significant exposure for your products."},{"name":"Pricing and Exposure Tools","value":"Optimize Pricing Effectively","valueDescription":"Utilize advanced tools designed to enhance product visibility and achieve competitive pricing in the marketplace."},{"name":"Seller Onboarding and Support","value":"Receive Comprehensive Support","valueDescription":"Enjoy a seamless onboarding process and continuous assistance from the Seller Success team to help you thrive in the Best Buy Marketplace."},{"name":"Transparent Fee Structure","value":"Know Your Costs","valueDescription":"Benefit from transparent pricing that helps sellers manage their finances and make informed decisions."},{"name":"Robust Marketing Tools","value":"Boost Your Marketing Efforts","valueDescription":"Gain access to various promotional tools aimed at increasing your product's presence and driving sales conversions."}]},{"name":"Trade-In","type":"Service","url":"https://www.bestbuy.com/trade-in","summary":"Easily exchange your old devices for Best Buy e-Gift Cards through a hassle-free trade-in process.","description":"Trade-In is a program to value used devices and receive a Best Buy e-Gift Card, featuring an online trade-in estimator to check value and a straightforward process to redeem.","pricing":{},"features":[{"name":"Gift Card Redemption","value":"Receive Best Buy e-Gift Card","valueDescription":"Experience instant payment by trading in eligible devices for a Best Buy e-Gift Card."},{"name":"Trade-In Value Estimator","value":"Estimate Your Device Value","valueDescription":"Use our estimator tool to find out the worth of your old devices, ensuring transparency in your trade-in process."},{"name":"Device Exchange Process","value":"Easily Exchange Devices","valueDescription":"Follow simple steps to trade in used devices either in-store or online to receive credit."},{"name":"Multiple Categories","value":"Trade-In For Various Devices","valueDescription":"Eligibility extends to a wide range of products, maximizing the benefit of trading in old technology."}]},{"name":"Recycling","type":"Service","url":"https://www.bestbuy.com/site/services/recycling/pcmcat149900050025.c?id=pcmcat149900050025","summary":"Best Buy's recycling service helps customers responsibly dispose of old electronics, easing landfill waste.","description":"Recycling is Best Buy's electronics recycling program, including haul-away and recycling services to responsibly dispose of old devices.","pricing":{},"features":[{"name":"Electronics Recycling","value":"Facilitates Responsible Disposal","valueDescription":"This feature allows customers to recycle a wide variety of electronic devices, promoting environmental responsibility and reducing landfill waste."},{"name":"Haul-Away Service","value":"Offers Convenient Pickup","valueDescription":"This service includes the option to have old electronics picked up from your location, making recycling hassle-free for customers."},{"name":"Mail-In Recycling","value":"Provides Remote Recycling Solution","valueDescription":"Customers can send their old devices to Best Buy for recycling, ensuring access to recycling services regardless of location."}]},{"name":"My Best Buy Credit Card","type":"Product","url":"https://www.bestbuy.com/site/misc/financing-rewards/pcmcat102500050032.c?id=pcmcat102500050032","summary":"Earn rewards and enjoy flexible financing with My Best Buy Credit Card.","description":"My Best Buy Credit Card is a rewards card providing 5% back on Best Buy purchases and offers even higher rewards through the My Best Buy Visa Card.","pricing":{},"features":[{"name":"Rewards Rate","value":"Earn 5% Back","valueDescription":"Receive 5% back in rewards for every dollar spent at Best Buy, enhancing your shopping experience."},{"name":"Flexible Financing","value":"Access Financing 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Integrity","valueDescription":"Using genuine parts ensures that your device operates as intended, maintaining quality and performance."},{"name":"Trained Technicians","value":"Delivers Quality Service","valueDescription":"Certified technicians provide expert repairs, enhancing customer confidence in service quality."},{"name":"Repair Tracking","value":"Stay Informed on Repairs","valueDescription":"Customers can monitor their repair status, providing peace of mind during the service process."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://bestbuy.com","text":"Best Buy Co., Inc."},{"url":"https://www.bestbuy.com/site/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285","text":"My Best Buy Memberships"},{"url":"https://www.bestbuy.com/site/best-buy-membership/best-buy-protection/pcmcat1608643232014.c?id=pcmcat1608643232014","text":"Best Buy Protection"},{"url":"https://www.bestbuy.com/site/geek-squad/geek-squad-protection/pcmcat159800050001.c?id=pcmcat159800050001","text":"Geek Squad Protection"},{"url":"https://www.bestbuy.com/site/best-buy-business/pcmcat230900050001.c?id=pcmcat230900050001","text":"Best Buy Business"},{"url":"https://www.bestbuy.com/site/bestbuy-business/bestbuy-education/pcmcat356600050000.c?id=pcmcat356600050000","text":"Best Buy Education"},{"url":"https://www.bestbuy.com/site/clp-bbfb/partner-plus/pcmcat1715699845027.c?id=pcmcat1715699845027","text":"Best Buy Partner+"},{"url":"https://www.bestbuy.com/site/electronics/marketplace/pcmcat248200050007.c?id=pcmcat248200050007","text":"Best Buy Marketplace"},{"url":"https://www.bestbuy.com/trade-in","text":"Trade-In"},{"url":"https://www.bestbuy.com/site/services/recycling/pcmcat149900050025.c?id=pcmcat149900050025","text":"Recycling"},{"url":"https://www.bestbuy.com/site/misc/financing-rewards/pcmcat102500050032.c?id=pcmcat102500050032","text":"My Best 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