{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/bcntele-com","markdownUrl":"https://nowen.ai/agents/bcntele-com.md","jsonUrl":"https://nowen.ai/agents/bcntele-com.json","name":"BCN","legalName":"BCN Telecom, Inc.","website":"https://bcntele.com","location":"Boca Raton, Florida, United States","address":{"city":"Boca Raton","state":"Florida","country":"United States"},"industry":"Telecommunications","deliveryModel":"services","marketCategories":{"primary":{"name":"Contact Center Software","url":"https://nowen.ai/category/contact-center-software"},"others":[]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-05T14:20:28.583Z","summary":"BCN delivers customized managed network and technology solutions that help businesses stay connected, secure, and adaptable.","description":"BCN provides managed network and technology solutions for businesses across industries. It designs customized, secure, and scalable connectivity and communications capabilities, with service and support intended to simplify complexity, strengthen business continuity, and help organizations adapt as their needs evolve.","mission":"To deliver customized network and technology solutions that fuel growth, enhance security, and simplify complexity, grounded in trust, collaboration, innovation, and exceptional service.","directory":{"industryName":"Telecommunications","agentCount":66,"indexable":true,"hubUrl":"https://nowen.ai/industry/telecommunications"},"categoryDirectory":{"name":"Contact Center Software","agentCount":39,"indexable":true,"url":"https://nowen.ai/category/contact-center-software"},"aiReaderFamilies":["Perplexity","Meta","Amazon"],"products":[{"name":"BCN PRISM","anchor":"product-bcn-prism","type":"Platform","url":"https://www.bcntele.com/wp-content/uploads/bcn-prism-lp.html","summary":"Helps customers and Technology Advisors manage BCN services with centralized visibility into service activity, network performance, orders, billing, and operations.","description":"BCN PRISM is a digital experience platform for BCN customers and Technology Advisors. It brings service information, network performance visibility, service assurance, orders, billing, and operational insights together in a centralized digital environment. Users can access service inventory, invoice history, order status, ticket visibility, and network monitoring information. For actively monitored services, PRISM provides service status and health, ping and latency metrics, performance indicators, and interactive maps. PRISM Ops, BCN’s BSS/OSS platform and operational system of record, supports the digital experiences and connects them with service delivery and operational systems. The platform is designed to expand with additional capabilities, integrations, and operational insights.","pricing":{},"features":[{"name":"Centralized service visibility","value":"View Services In One Place","valueDescription":"Access key information about BCN services and lifecycle activity through one digital experience, rather than navigating separate sources for inventory, performance, assurance, orders, and billing."},{"name":"Centralized operational system of record","value":"Centralize Operational Information","valueDescription":"Provides a centralized operational system of record to support PRISM’s customer and Technology Advisor experiences."},{"name":"Network performance visibility","value":"Monitor Service Health And Performance","valueDescription":"View status, health, latency, ping, and other performance information for actively monitored services, with interactive maps to help users see monitored services."},{"name":"Service lifecycle management","value":"Track Orders Billing And Service Issues","valueDescription":"Access order progress, billing history, service assurance and ticket information, and monitoring details in a centralized experience to support day-to-day service management."},{"name":"Operational systems integration and data management","value":"Connect And Synchronize Operational Systems","valueDescription":"Connect PRISM’s digital experience with BCN’s operational systems and system of record to support consistent, synchronized information across connected systems."},{"name":"Scalable platform development","value":"Expand Capabilities Over Time","valueDescription":"Provides a foundation for continued platform development, accommodating additional capabilities, integrations, and operational insights as BCN evolves the experience."}]},{"name":"Network as a Service (NaaS)","anchor":"product-network-as-a-service-naas","type":"Service","url":"https://www.bcntele.com/technology-solutions/network-connectivity-technology/","summary":"Maintains resilient, secure connectivity to support business continuity, uptime, and performance as network needs grow.","description":"BCN’s fully managed Network as a Service integrates Dedicated Internet Access, fiber, broadband, and wireless into a seamless connectivity experience. Designed for reliability and scalability, it combines intelligent failover, diverse carrier options, and proactive network management to help businesses maintain uptime, support mission-critical applications, and optimize network performance. The service is secure and cost-effective, supporting business continuity while minimizing connectivity risk.","pricing":{},"features":[{"name":"Multi-technology connectivity","value":"Combine Multiple Network Access Technologies","valueDescription":"Bring DIA, fiber, broadband, and wireless together in one connectivity service to support business network needs."},{"name":"Intelligent failover","value":"Maintain Connectivity Through Intelligent Failover","valueDescription":"Support continuous connectivity with intelligent failover designed to help keep business operations and mission-critical applications online."},{"name":"Proactive network management","value":"Manage Networks Proactively","valueDescription":"Rely on proactive network management to support connectivity uptime and performance."},{"name":"Diverse carrier options","value":"Use Diverse Carrier Options","valueDescription":"Access diverse carrier options to support reliable connectivity and help minimize network risk."},{"name":"Scalable connectivity","value":"Scale Connectivity With Business Needs","valueDescription":"Adapt the connectivity service as business requirements change while supporting mission-critical applications and continuity."},{"name":"Secure connectivity","value":"Protect Business Network Connectivity","valueDescription":"Keep business connectivity secure as part of a managed service designed for reliable network operations."},{"name":"Network performance optimization","value":"Optimize Network Performance","valueDescription":"Support high-performance connectivity for business operations and mission-critical applications."},{"name":"Cost-effective service","value":"Manage Connectivity Cost-Effectively","valueDescription":"Use a cost-effective managed connectivity service designed to meet business networking needs."}]},{"name":"BCN SD-WAN and SASE Solutions","anchor":"product-bcn-sd-wan-and-sase-solutions","type":"Service","url":"https://www.bcntele.com/technology-solutions/cyber-network-security/","summary":"Connects and protects business locations with managed, scalable networking and integrated security designed to support reliable performance and business agility.","description":"BCN provides managed SD-WAN and SASE solutions for secure, resilient connectivity and network management. Its portfolio includes Cato Networks, Adaptiv Networks, Bigleaf Networks, Cisco Meraki, and Peplink. Select SASE offerings, including the Cato Networks-powered solution, bring networking and security together in a cloud-native platform with threat protection, secure web gateways, next-generation firewalls, and zero-trust access. Solutions are tailored to business needs and support performance, security, and scalability across locations.","pricing":{},"features":[{"name":"Cloud-native security platform","value":"Secure Users And Applications","valueDescription":"Apply security and optimize performance for users, applications, and data across their connections through a unified cloud-native platform."},{"name":"Advanced threat protection","value":"Protect Against Cyber Threats","valueDescription":"Use integrated threat protection to help defend business connectivity and data against evolving cyber threats."},{"name":"Intelligent traffic management","value":"Optimize Application Traffic","valueDescription":"Manage traffic across connections and route it according to application needs, helping support performance for critical operational data."},{"name":"Resilient multi-connection networking","value":"Maintain Reliable Connectivity","valueDescription":"Support reliable connectivity through resilient network management and the ability to manage traffic across multiple connections."},{"name":"Secure web gateways","value":"Secure Web Access","valueDescription":"Integrate secure web gateways into the SASE platform to provide web security as part of the broader networking and security solution."},{"name":"Next-generation firewalls","value":"Strengthen Network Protection","valueDescription":"Include next-generation firewall capabilities within the unified SASE platform to strengthen network protection."},{"name":"Zero-trust access","value":"Control Secure Access","valueDescription":"Use integrated zero-trust access to support secure access control for users connecting to applications and data."},{"name":"Managed multi-vendor solutions","value":"Choose A Tailored Network Solution","valueDescription":"Select from BCN's portfolio of network technology partners and receive a solution tailored to connectivity and security needs."}]},{"name":"Wireless connectivity","anchor":"product-wireless-connectivity","type":"Service","url":"https://www.bcntele.com/technology-solutions/network-connectivity-technology/","summary":"Keeps businesses connected with flexible wireless options for primary access, expanded reach, backup, failover, and temporary needs.","description":"BCN provides business wireless connectivity through 4G LTE and 5G unlimited plans, with no data caps or overage fees, and secure, high-speed fixed wireless options. These services can support primary or secondary connectivity, backup and failover, or temporary access. The solutions are designed for quick deployment and cost-effective connectivity, helping businesses maintain uptime, expand reach, and strengthen backup connectivity.","pricing":{},"features":[{"name":"Flexible deployment options","value":"Support Multiple Connectivity Needs","valueDescription":"Use wireless service as a primary or secondary connection, or for backup, failover, and temporary connectivity."},{"name":"Unlimited 4G LTE and 5G plans","value":"Avoid Data Caps And Overage Fees","valueDescription":"Unlimited 4G LTE and 5G plans have no data caps or overage fees."},{"name":"Fixed wireless connectivity","value":"Connect Locations With Fixed Wireless","valueDescription":"Secure, high-speed fixed wireless can provide primary, backup, or temporary connectivity and is described as offering reliable performance anywhere."},{"name":"Rapid deployment","value":"Deploy Wireless Connectivity Quickly","valueDescription":"Quick-to-deploy wireless options can support businesses that need connectivity without a lengthy deployment process."},{"name":"Cost-effective connectivity","value":"Manage Connectivity Costs","valueDescription":"BCN offers cost-effective wireless connectivity options for business needs."}]},{"name":"Network monitoring","anchor":"product-network-monitoring","type":"Service","url":"https://www.bcntele.com/technology-solutions/managed-network-solutions/","summary":"Provides visibility into network health, timely outage alerts, and issue-resolution support to help maintain uptime and performance.","description":"BCN’s managed network monitoring service uses a U.S.-based, 24/7/365 network operations center to monitor routers, switches, servers, circuits, and other equipment. Customers can view real-time circuit status and monitored-service health, performance indicators, ping and latency metrics, and interactive service maps through web-based tools. The service provides outage notifications and detailed reports, and BCN works with providers to help speed resolution. BCN can also monitor non-BCN equipment and circuits.","pricing":{},"features":[{"name":"24/7/365 network monitoring","value":"Monitor Critical Network Devices","valueDescription":"Keep watch over routers, switches, servers, and circuits with monitoring from BCN’s U.S.-based network operations center, available 24/7/365."},{"name":"Outage alerts and reporting","value":"Receive Timely Outage Alerts","valueDescription":"Give administrators timely notice when outages occur and access detailed reports to support awareness of network issues."},{"name":"Provider resolution support","value":"Speed Service Issue Resolution","valueDescription":"BCN works with providers to help move service issues toward resolution, supporting continuity of network operations."},{"name":"Real-time circuit status dashboard","value":"View Real-Time Circuit Status","valueDescription":"Access current circuit status through a web-based dashboard to see the state of monitored connectivity."},{"name":"Monitored-service health visibility","value":"Review Service Health","valueDescription":"See status and health information for actively monitored services through BCN’s network visibility capabilities."},{"name":"Network performance metrics","value":"Track Network Performance","valueDescription":"Review ping and latency metrics alongside network performance indicators to gain visibility into monitored service performance."},{"name":"Third-party equipment monitoring","value":"Monitor Third-Party Equipment","valueDescription":"Extend monitoring to non-BCN equipment and circuits, with timely alerts and detailed reports to support network operations."},{"name":"Interactive service mapping","value":"Map Monitored Services","valueDescription":"Use interactive maps to view monitored services and their locations within the network visibility experience."}]},{"name":"Managed Premise Appliances and Devices","anchor":"product-managed-premise-appliances-and-devices","type":"Service","url":"https://www.bcntele.com/technology-solutions/managed-network-solutions/","summary":"Provides expert management of network equipment to support high-performance communications and let customers focus on their business.","description":"BCN provides a broad range of managed premise appliances and devices for business communications networks. Its experts manage and optimize routers, switches, Wi-Fi equipment, and Integrated Access Devices (IADs), helping customers build high-performance networks and focus on their business.","pricing":{},"features":[{"name":"Managed premise device portfolio","value":"Connect Core Network Devices","valueDescription":"Access management for routers, switches, Wi-Fi equipment, and Integrated Access Devices to build a high-performance communications network."},{"name":"Equipment management and optimization","value":"Optimize Network Equipment","valueDescription":"BCN experts manage and optimize premise equipment to support network performance, while customers focus on their business."}]},{"name":"Managed firewall solutions","anchor":"product-managed-firewall-solutions","type":"Service","url":"https://www.bcntele.com/technology-solutions/cyber-network-security/","summary":"Protects business networks with managed, monitored firewall security that supports secure access and high-performance traffic across locations.","description":"BCN provides fully managed, on-premise firewall appliances with next-generation security features for single- or multi-location deployments. The service includes proactive monitoring and management, advanced threat management, web filtering, IDS/IPS, VPN capabilities, deep traffic analysis, and software-defined security enhancements. Premise-based firewall options provide perimeter protection, deep packet inspection, advanced threat detection, and policy-driven access while supporting high-performance, low-latency traffic flow.","pricing":{},"features":[{"name":"Proactive firewall monitoring and management","value":"Maintain Continuous Security","valueDescription":"Proactive monitoring and management supports continuous security for firewall deployments across one or multiple locations."},{"name":"Threat management and detection","value":"Defend Against Evolving Threats","valueDescription":"Advanced threat management and detection help defend business networks against evolving cyber threats."},{"name":"Intrusion detection and prevention","value":"Detect And Prevent Intrusions","valueDescription":"IDS/IPS capabilities help identify and prevent intrusions as part of the firewall’s network protection."},{"name":"Network perimeter protection","value":"Safeguard The Network Perimeter","valueDescription":"Premise-based firewalls protect the network perimeter while supporting high-performance traffic flow."},{"name":"VPN access","value":"Enable Secure Network Access","valueDescription":"VPN capabilities and access management support secure access to critical applications, documents, and data, including for employees working remotely."},{"name":"Deep traffic inspection and analysis","value":"Inspect Network Traffic","valueDescription":"Deep packet inspection and traffic analysis provide detailed examination of network traffic as part of firewall security."},{"name":"Layered software-defined security","value":"Add Layers Of Protection","valueDescription":"Software-defined security enhancements add layers of protection to managed firewall appliances without added complexity."},{"name":"Scalable, policy-driven firewall protection","value":"Adapt Security To Changing Needs","valueDescription":"Scalable, policy-driven firewall protection can adapt to evolving security demands while maintaining low-latency performance."},{"name":"Web filtering","value":"Filter Web Traffic","valueDescription":"Web filtering adds a security control to managed firewall protection."}]},{"name":"BCN RPM™ Remote Power Monitoring and Recovery","anchor":"product-bcn-rpm-remote-power-monitoring-and-recovery","type":"Service","url":"https://www.bcntele.com/technology-solutions/managed-network-solutions/","summary":"Enables remote network equipment recovery, reduces unnecessary onsite visits, and improves availability across locations.","description":"BCN RPM is a managed connectivity service that remotely monitors and controls AC power for connected network equipment. It helps businesses address common equipment issues by remotely restoring power, reducing unnecessary onsite service visits and improving network availability. The service is designed for businesses with one location or hundreds, adding a layer of resilience to the infrastructure they depend on.","pricing":{},"features":[{"name":"Remote power control and recovery","value":"Restore Equipment Power Remotely","valueDescription":"Address common equipment issues by remotely controlling power to connected network equipment, helping restore connectivity without requiring someone to travel onsite."},{"name":"Remote AC power monitoring","value":"Monitor Connected Equipment Power","valueDescription":"Gain remote visibility into AC power for connected network equipment without needing someone onsite to check it."},{"name":"Network availability improvement","value":"Improve Network Availability","valueDescription":"Add remote power monitoring and recovery as another layer of resilience for network infrastructure, helping businesses improve availability."},{"name":"Reduced onsite service visits","value":"Reduce Unnecessary Site Visits","valueDescription":"Resolve some common equipment issues remotely, reducing the need to send someone to a location to reboot a device."},{"name":"Multi-location coverage","value":"Support Locations At Any Scale","valueDescription":"Use the service in environments ranging from a single location to hundreds of locations."}]},{"name":"BCN Cloud Voice Hosted PBX and UCaaS","anchor":"product-bcn-cloud-voice-hosted-pbx-and-ucaas","type":"Service","url":"https://www.bcntele.com/technology-solutions/cloud-voice-technology/","summary":"Gives teams reliable, flexible business communications across devices, with advanced phone-system features and Microsoft Teams integration.","description":"BCN Cloud Voice Hosted PBX delivers the advanced features of a traditional phone system through a geo-redundant cloud platform, without upfront costs or hardware limitations. It supports feature-rich IP phones and the BCNmobile app, enabling communication across devices and access from virtually anywhere. Capabilities include Direct Routing to Microsoft Teams, call queuing, messaging, auto attendant, and text-to-speech.","pricing":{},"features":[{"name":"Geo-redundant cloud platform","value":"Improve Communications Reliability","valueDescription":"Geo-redundancy is designed to enhance reliability while supporting access to the cloud voice service from virtually anywhere."},{"name":"Traditional phone system capabilities","value":"Access Advanced Phone Features","valueDescription":"Use advanced phone-system capabilities through a cloud platform rather than being limited to traditional on-premise phone hardware."},{"name":"Reduced upfront costs","value":"Reduce Upfront System Costs","valueDescription":"Access advanced business phone capabilities without the upfront costs of a traditional phone system."},{"name":"IP phone and mobile app support","value":"Communicate Across Devices","valueDescription":"Use supported IP phones and the BCNmobile app to communicate across devices and stay connected from virtually anywhere."},{"name":"Microsoft Teams Direct Routing","value":"Unify Communications With Teams","valueDescription":"Add Direct Routing to Microsoft Teams to bring the phone service into a unified communications experience."},{"name":"Call queuing","value":"Queue Incoming Calls","valueDescription":"Use call queuing to manage incoming calls as part of the hosted phone system."},{"name":"Auto attendant","value":"Automate Call Attendant Functions","valueDescription":"Use an auto attendant as part of the cloud-based business phone system."},{"name":"Scalable communications","value":"Scale Communications As Needs Grow","valueDescription":"Adapt communications capabilities as business needs change and grow."},{"name":"Crystal-clear voice quality","value":"Enhance Voice Clarity","valueDescription":"Support clear business conversations with the service’s stated crystal-clear voice quality."},{"name":"Messaging","value":"Send Messages","valueDescription":"Support business communication with messaging capabilities included in the cloud voice service."},{"name":"Text-to-speech","value":"Convert Text To Speech","valueDescription":"Use text-to-speech functionality within the cloud voice service."}]},{"name":"BCN Cloud Voice Call Center","anchor":"product-bcn-cloud-voice-call-center","type":"Service","url":"https://www.bcntele.com/technology-solutions/cloud-voice-technology/","summary":"Helps call center teams manage customer interactions, improve service delivery, and support remote and hybrid operations.","description":"BCN Cloud Voice Call Center is a fully managed, cloud-based solution for managing customer interactions. It combines intelligent and skills-based call routing, call recording, customizable queue management, real-time analytics, quality monitoring, and live supervisor dashboards. Designed for remote and hybrid work environments, it helps businesses improve service delivery, support compliance and training, and streamline call center operations.","pricing":{},"features":[{"name":"Intelligent, skills-based call routing","value":"Route Calls By Agent Skills","valueDescription":"Directs calls using skills-based routing, helping teams respond to customer interactions more effectively."},{"name":"Customizable queue management","value":"Customize Call Queues","valueDescription":"Lets businesses configure queue management to support their call center operations."},{"name":"Real-time analytics","value":"Monitor Performance In Real Time","valueDescription":"Gives teams real-time analytics to inform service delivery and call center performance management."},{"name":"Quality monitoring","value":"Monitor Interaction Quality","valueDescription":"Supports monitoring the quality of customer interactions as part of call center operations."},{"name":"Call recording","value":"Record Customer Calls","valueDescription":"Provides recorded calls that teams can use to support quality monitoring and training."},{"name":"Live supervisor dashboards","value":"View Live Supervisor Dashboards","valueDescription":"Gives supervisors access to live dashboards to oversee call center activity."},{"name":"Remote and hybrid work support","value":"Support Remote And Hybrid Teams","valueDescription":"Supports call center teams working remotely or in hybrid environments."},{"name":"Compliance support","value":"Support Compliance Across Calls","valueDescription":"Helps businesses address compliance across their call center operations."},{"name":"Training support","value":"Enhance Call Center Training","valueDescription":"Supports efforts to enhance training across call center teams."},{"name":"Agent skills management","value":"Manage Agent Skills","valueDescription":"Supports management of agent skills, as indicated by BCN's call center user documentation."},{"name":"Call center reports and queue statistics","value":"Generate Queue Statistics Reports","valueDescription":"Supports generating reports and queue statistics for selected time periods."},{"name":"Supervisor audio monitoring","value":"Monitor Call Center Audio","valueDescription":"Supports audio monitoring through the call center manager portal, as described in BCN's user documentation."}],"marketCategories":[{"name":"Contact Center Software","url":"https://nowen.ai/category/contact-center-software"}]},{"name":"BCN Cloud Voice SIP services","anchor":"product-bcn-cloud-voice-sip-services","type":"Service","url":"https://www.bcntele.com/technology-solutions/cloud-voice-technology/","summary":"Modernizes business calling with flexible, scalable SIP services that support existing phone systems or carry IP PBX voice over data networks.","description":"BCN Cloud Voice SIP services provide SIP PRI and SIP Trunking options for business communications. SIP PRI integrates with an on-premise phone system, while SIP Trunking enables an IP PBX to carry voice over a data network and replace traditional phone lines and PRIs. The cost-effective, scalable solutions offer crystal-clear sound quality, mobility, and a geo-redundant platform.","pricing":{},"features":[{"name":"SIP PRI integration","value":"Extend Existing Phone System Capabilities","valueDescription":"Use SIP PRI with an on-premise phone system to maximize existing communications infrastructure while helping minimize service disruptions."},{"name":"SIP Trunking","value":"Carry IP PBX Voice Over Data Networks","valueDescription":"Run an IP PBX over a data network and replace costly traditional phone lines and PRIs."},{"name":"Geo-redundant platform","value":"Support Communications With Geographic Redundancy","valueDescription":"Use a geo-redundant platform for voice services designed to support reliability."},{"name":"Scalable voice service","value":"Scale Voice Services With Business Needs","valueDescription":"Adjust the scale of voice services as business communications needs change."},{"name":"Cost-effective SIP services","value":"Replace Costly Phone Lines And PRIs","valueDescription":"SIP Trunking can replace costly traditional phone lines and PRIs, while BCN positions its SIP solutions as cost-effective."},{"name":"Voice quality","value":"Deliver Crystal-Clear Sound Quality","valueDescription":"Provide crystal-clear sound quality for business communications."},{"name":"Voice mobility","value":"Enable Exceptional Voice Mobility","valueDescription":"Support exceptional mobility for business voice communications."}]},{"name":"BCN POTS Replacement Solutions","anchor":"product-bcn-pots-replacement-solutions","type":"Service","url":"https://www.bcntele.com/technology-solutions/cloud-voice-technology/","summary":"Replaces aging copper lines with application-matched technologies that support critical analog systems, simplify migration, and help reduce costs.","description":"BCN’s POTS replacement portfolio helps businesses transition aging copper lines to modern technologies while supporting analog voice and specialty-line applications. Options include POTS over LTE, UCaaS, SIP/SIP PRI, and Cable Voice. BCN provides guidance for planning and executing migrations, including for organizations with large POTS inventories, and matches replacement technology to each application and its priorities. The POTS over LTE option includes an MFVN-compliant adapter, dual-SIM LTE connectivity, optional wired internet or Wi-Fi, and battery backup. Its capabilities also include support for Fire/Life Safety applications, managed monitoring, specialized installation, and post-installation reporting.","pricing":{},"features":[{"name":"Application-matched replacement","value":"Match Analog Lines To Their Applications","valueDescription":"BCN selects from its POTS replacement portfolio according to what each line supports and the organization’s priorities, helping ensure the chosen technology fits the application."},{"name":"Fire and life-safety compliance","value":"Support Fire And Life-Safety Applications","valueDescription":"Use a solution described as meeting NFPA 72, qualifying as an MFVN, and approved for Fire/Life Safety applications, with the stated additional standards and safety certifications."},{"name":"Multiple replacement technologies","value":"Choose From Multiple Replacement Options","valueDescription":"Select among POTS over LTE, UCaaS, SIP or SIP PRI, and Cable Voice based on the application and migration priorities."},{"name":"POTS migration planning","value":"Plan And Execute POTS Migrations","valueDescription":"Get guidance to plan and carry out a transition from legacy POTS lines, including when managing a large inventory."},{"name":"Dual-SIM LTE and alternative connectivity","value":"Connect Through LTE And Optional Network Paths","valueDescription":"Use dual-SIM LTE as the primary connection, with optional customer-provided wired internet or Wi-Fi, or a low-cost broadband option that is not standalone."},{"name":"Multi-line capacity and battery backup","value":"Support Up To Eight Lines With Battery Backup","valueDescription":"Support up to eight lines per adapter and maintain backup power with battery backup available for up to 24 hours."},{"name":"Managed monitoring and repair alerts","value":"Monitor Lines And Alert Teams To Issues","valueDescription":"Gain visibility into individual lines through integrated monitoring, with alerts that can support proactive repair management."},{"name":"Specialized installation and post-install documentation","value":"Install And Document Tested Connections","valueDescription":"Receive specialized installation and post-install reporting that includes test-call proof and photographs for Fire/Life Safety line transitions."},{"name":"Open, updateable enclosure","value":"Update Or Replace Key Components","valueDescription":"The open-enclosure design allows key components to be updated or replaced, rather than requiring a sealed device."},{"name":"Network management and security controls","value":"Manage Traffic And Protect The Connection","valueDescription":"Use remote power cycling, traffic shaping, quality-of-service management, and built-in firewall protection as part of the solution."},{"name":"Fax protocol support","value":"Support T.38 And Store-And-Forward Fax","valueDescription":"Maintain support for fax applications through T.38 and store-and-forward fax capabilities."},{"name":"Unified multi-location support and billing","value":"Unify Support And Billing Across Locations","valueDescription":"Manage support and billing for POTS over LTE across multiple locations through a unified arrangement."}]},{"name":"Traditional Voice Services","anchor":"product-traditional-voice-services","type":"Service","url":"https://www.bcntele.com/technology-solutions/cloud-voice-technology/","summary":"Provides reliable, scalable business voice services through one point of contact, with options for local, long-distance, and toll-free calling.","description":"BCN’s fully integrated traditional voice solutions include local business lines using POTS, local PRI, switched and dedicated long-distance services, and toll-free services. The services are designed to streamline business communications through a single point of contact and provide access to reliable, highly scalable networks optimized for superior quality and access.","pricing":{},"features":[{"name":"Integrated voice services","value":"Simplify Voice Service Management","valueDescription":"Coordinate traditional voice services through one point of contact, provider, and team."},{"name":"Local business lines","value":"Connect Local Business Callers","valueDescription":"Provide local business calling through traditional POTS lines."},{"name":"Reliable, scalable network access","value":"Scale Reliable Voice Access","valueDescription":"Use reliable, highly scalable networks designed to provide superior voice quality and access."},{"name":"Local PRI","value":"Support Local PRI Calling","valueDescription":"Add local PRI service as part of a traditional business voice solution."},{"name":"Long-distance services","value":"Enable Long-Distance Calling","valueDescription":"Choose switched or dedicated long-distance services for business calling."},{"name":"Toll-free services","value":"Offer Toll-Free Calling","valueDescription":"Include toll-free service as part of a business voice offering."}]},{"name":"Cloud Fax","anchor":"product-cloud-fax","type":"Service","url":"https://www.bcntele.com/technology-solutions/cloud-technology-solutions/","summary":"Enables users to send and receive faxes securely from anywhere without maintaining physical fax equipment.","description":"BCN Cloud Fax is a cloud-hosted service that lets users send and receive faxes from anywhere, supporting document transmission across locations. It provides a secure, mobile, and cost-effective alternative to traditional faxing by eliminating physical fax equipment and its maintenance. Designed with HIPAA compliance, it supports confidential document exchange in healthcare, finance, and other industries with privacy requirements.","pricing":{},"features":[{"name":"HIPAA-compliant document exchange","value":"Exchange Documents With HIPAA Compliance","valueDescription":"The service is designed with HIPAA compliance to support confidential document exchange in industries that require secure and compliant communications."},{"name":"Cloud-hosted faxing","value":"Send Faxes Across Locations","valueDescription":"Cloud hosting supports fax access across locations, helping users transmit documents without relying on a fax machine at each site."},{"name":"Remote fax access","value":"Send And Receive Faxes Anywhere","valueDescription":"Users can send and receive faxes from anywhere, making faxing accessible across locations."},{"name":"Fax hardware and maintenance elimination","value":"Eliminate Fax Hardware And Maintenance","valueDescription":"Businesses can use the service without physical fax equipment or the associated maintenance."},{"name":"Cost-effective faxing","value":"Reduce Traditional Faxing Costs","valueDescription":"The service is presented as a cost-effective alternative to traditional faxing, while also eliminating physical fax equipment and its maintenance."},{"name":"Reliable document transmission","value":"Transmit Documents Reliably","valueDescription":"The service supports reliable, seamless fax document transmission across locations."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://bcntele.com","text":"BCN"},{"url":"https://www.bcntele.com/wp-content/uploads/bcn-prism-lp.html","text":"BCN PRISM"},{"url":"https://www.bcntele.com/technology-solutions/network-connectivity-technology/","text":"Network as a Service (NaaS)"},{"url":"https://www.bcntele.com/technology-solutions/cyber-network-security/","text":"BCN SD-WAN and SASE Solutions"},{"url":"https://www.bcntele.com/technology-solutions/managed-network-solutions/","text":"Network monitoring"},{"url":"https://www.bcntele.com/technology-solutions/cloud-voice-technology/","text":"BCN Cloud Voice Hosted PBX and UCaaS"},{"url":"https://www.bcntele.com/technology-solutions/cloud-technology-solutions/","text":"Cloud Fax"}]}