# Bazaarvoice - Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company - Industry: Marketing Technology - Market category: AI Search Visibility Software (https://nowen.ai/category/ai-search-visibility-software) - Delivery model: software - Location: Austin, Texas - Website: https://bazaarvoice.com - AI agent profile: https://nowen.ai/agents/bazaarvoice-com - Front door on Boon: https://boon.ai/agents/bazaarvoice-com (Apply to Bazaarvoice's partner program through Boon) - Updated: 2026-11-07 - Directory: one of 201 AI agents in Marketing Technology (https://nowen.ai/industry/marketing-technology); one of 43 AI agents in AI Search Visibility Software (https://nowen.ai/category/ai-search-visibility-software) - Read by AI assistants from: OpenAI, Perplexity, Amazon > A user-generated content platform helping brands and retailers collect, manage, and distribute authentic customer content to improve shopping experiences and business outcomes. Bazaarvoice connects brands and retailers with customer voices through technology and a global network. It helps organizations collect, display, moderate, analyze, and distribute authentic customer content—including ratings, reviews, photos, videos, and questions—across shopping and social channels. Its capabilities support better-informed shopper experiences, customer engagement, and business growth. **Mission:** Our mission is to build smarter shopper experiences across the entire customer journey. ## Products & Services ### [Bazaarvoice platform](https://www.bazaarvoice.com/products/) *Platform* Helps brands and retailers build trusted shopping experiences, reach shoppers, and turn customer content and insights into stronger discovery and sales. Bazaarvoice is a user-generated content platform for brands and retailers to collect, display, moderate, analyze, and distribute authentic customer content across the shopping journey. It supports ratings, reviews, photos, videos, questions and answers, social commerce, sampling, creator campaigns, and shopper insights. The Bazaarvoice Network distributes content across retail and digital channels, while review discovery, authenticity, and shoppable experiences help shoppers evaluate products. The platform also supports retailer-managed sampling, review response management, contextual commerce, and consumer research. - **Customer content collection and display** — Collect And Showcase Customer Content - **Content authenticity and moderation** — Protect The Integrity Of Customer Content - **Content syndication and retail distribution** — Extend Customer Content Across Channels - **Questions and answers management** — Answer Shoppers Across Channels - **Customer conversation management** — Manage Customer Conversations In One Portal - **Social commerce and shoppable content** — Make Social Content Shoppable - **Creator campaign management** — Manage Creator Campaigns And Content - **Product sampling campaigns** — Generate Customer Content Through Sampling - **Always-on review collection** — Collect Fresh Reviews Continuously - **Influenster community and product discovery** — Connect Brands With Product Communities - **Contextual commerce** — Deliver Relevant Experiences At The Right Moment - **Review discovery and translation** — Help Shoppers Find Relevant Feedback - **Review trust indicators** — Signal Review Authenticity To Shoppers - **Retailer-managed sampling** — Build Retailer Sampling Communities - **Customer, content, and retail insights** — Turn Customer Data Into Actionable Insights ### [AI Visibility Package](https://www.bazaarvoice.com/products/ai-visibility-package/) *Solution* Makes customer content easier for AI platforms to find and use, supporting product discovery while helping protect SEO and measure visibility. Bazaarvoice’s AI Visibility Package prepares brand content and user-generated content for AI-powered product discovery. Using the Authentic Discovery API, it structures ratings, reviews, gallery images, and other visual content in formats AI crawlers can read and serves authentic content to shopping assistants. The package includes expert-guided implementation, validation, ongoing maintenance, and optimization to support AI discoverability while protecting established SEO. It also adds discoverability capabilities as AI search evolves and supports independent measurement through partners such as Bluefish, Evertune, and Profound. - Categories: AI Search Visibility Software (https://nowen.ai/category/ai-search-visibility-software) - **Crawlable UGC structuring and delivery** — Make Customer Content Readable To AI - **AI product discoverability** — Support AI Search Discovery - **Expert implementation and ongoing API maintenance** — Maintain AI-Ready Content Delivery - **SEO-preserving optimization** — Support AI And Traditional Search - **Evolving discoverability capabilities** — Add Capabilities As AI Search Evolves - **Independent AI visibility measurement** — Measure AI Content Visibility - **AI-driven referral traffic** — Increase AI-Driven Referral Traffic ### [Implementation Consulting Services](https://www.bazaarvoice.com/services/implementation-consulting-services/) *Service* Launch Bazaarvoice programs efficiently with expert guidance and tailored implementation, so you can start collecting and displaying reviews and user-generated content quickly. Expert implementation consulting helps customers get Bazaarvoice programs up and running quickly and efficiently. Rapid deployment is designed to help customers begin collecting and displaying reviews and user-generated content as quickly as possible. Customers can choose the Growth package for expert help and guidance or the Custom package to tailor implementation to their needs and goals. - **Rapid program deployment** — Launch Programs Quickly - **Growth implementation package** — Launch With Expert Guidance - **Custom implementation package** — Tailor Implementation To Your Needs ### [Managed Services](https://www.bazaarvoice.com/services/managed-services/) *Service* Optimize your Bazaarvoice experience with dedicated expertise and strategic guidance to help grow your business. Bazaarvoice Managed Services help customers optimize their experience with the platform. A dedicated team of Technical Consultants, Engagement Managers, and Technical Account Managers provides technical consulting, operational guidance, client advocacy, syndication and feed updates, and e-commerce integrations. Technical Account Managers also provide strategic technical guidance to help customers grow their business with the platform. - **Technical account management** — Grow With Strategic Guidance - **Technical consulting** — Get Dedicated Technical Expertise - **Operational guidance and client advocacy** — Improve Program Operations - **Syndication, feed, and e-commerce support** — Maintain Feeds And Integrations ### [Client Success](https://www.bazaarvoice.com/services/client-success/) *Service* Get tailored strategies, expert guidance, and ongoing support to make the most of Bazaarvoice and stay ahead of the curve. Bazaarvoice Client Success partners with businesses to understand their needs, develop custom strategies, and provide expertise and guidance throughout their journey. The team offers proactive guidance, industry expertise, current tactics, exclusive content, and updates on new features. Continuous support helps clients stay informed and make the most of Bazaarvoice. - **Tailored strategy development** — Build Strategies Around Your Needs - **Proactive expert guidance** — Get Expert Guidance At Every Step - **Continuous support** — Stay Ahead With Ongoing Support - **Tactics and exclusive content** — Access Tactics And Exclusive Content - **New feature updates** — Stay Updated On New Features ### [Support Services](https://www.bazaarvoice.com/services/support-services/) *Service* Get support tailored to your subscription and requirements to improve SaaS efficiency. Bazaarvoice Support Services offers tiered support plans aligned with customers’ subscriptions and support requirements. The plans provide tailored assistance to help customers improve SaaS efficiency and get support suited to their business needs and stage. - **Tiered support plans** — Get Support Matched To Your Needs ## Sources - [Bazaarvoice](https://bazaarvoice.com) - [Bazaarvoice platform](https://www.bazaarvoice.com/products/) - [AI Visibility Package](https://www.bazaarvoice.com/products/ai-visibility-package/) - [Implementation Consulting Services](https://www.bazaarvoice.com/services/implementation-consulting-services/) - [Managed Services](https://www.bazaarvoice.com/services/managed-services/) - [Client Success](https://www.bazaarvoice.com/services/client-success/) - [Support Services](https://www.bazaarvoice.com/services/support-services/)