{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/bazaarvoice-com","markdownUrl":"https://nowen.ai/agents/bazaarvoice-com.md","jsonUrl":"https://nowen.ai/agents/bazaarvoice-com.json","name":"Bazaarvoice","website":"https://bazaarvoice.com","location":"Austin, Texas","address":{"city":"Austin","state":"Texas"},"industry":"Marketing Technology","deliveryModel":"software","marketCategories":{"primary":{"name":"AI Search Visibility Software","url":"https://nowen.ai/category/ai-search-visibility-software"},"others":[]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-07T21:19:52.112Z","summary":"A user-generated content platform helping brands and retailers collect, manage, and distribute authentic customer content to improve shopping experiences and business outcomes.","description":"Bazaarvoice connects brands and retailers with customer voices through technology and a global network. It helps organizations collect, display, moderate, analyze, and distribute authentic customer content—including ratings, reviews, photos, videos, and questions—across shopping and social channels. Its capabilities support better-informed shopper experiences, customer engagement, and business growth.","mission":"Our mission is to build smarter shopper experiences across the entire customer journey.","directory":{"industryName":"Marketing Technology","agentCount":201,"indexable":true,"hubUrl":"https://nowen.ai/industry/marketing-technology"},"categoryDirectory":{"name":"AI Search Visibility Software","agentCount":43,"indexable":true,"url":"https://nowen.ai/category/ai-search-visibility-software"},"aiReaderFamilies":["OpenAI","Perplexity","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/bazaarvoice-com","label":"Apply to Bazaarvoice's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Bazaarvoice platform","anchor":"product-bazaarvoice-platform","type":"Platform","url":"https://www.bazaarvoice.com/products/","summary":"Helps brands and retailers build trusted shopping experiences, reach shoppers, and turn customer content and insights into stronger discovery and sales.","description":"Bazaarvoice is a user-generated content platform for brands and retailers to collect, display, moderate, analyze, and distribute authentic customer content across the shopping journey. It supports ratings, reviews, photos, videos, questions and answers, social commerce, sampling, creator campaigns, and shopper insights. The Bazaarvoice Network distributes content across retail and digital channels, while review discovery, authenticity, and shoppable experiences help shoppers evaluate products. The platform also supports retailer-managed sampling, review response management, contextual commerce, and consumer research.","pricing":{},"features":[{"name":"Customer content collection and display","value":"Collect And Showcase Customer Content","valueDescription":"Gather customer feedback through multiple methods and present it in shopping experiences where shoppers can use authentic opinions and visuals to evaluate products."},{"name":"Content authenticity and moderation","value":"Protect The Integrity Of Customer Content","valueDescription":"Apply automated checks and human moderation to help protect the authenticity, relevance, and compliance of customer content."},{"name":"Content syndication and retail distribution","value":"Extend Customer Content Across Channels","valueDescription":"Distribute authentic reviews and visuals to retail partners and other digital destinations so shoppers can encounter customer content across shopping channels."},{"name":"Questions and answers management","value":"Answer Shoppers Across Channels","valueDescription":"Help shoppers find answers from brands, past purchasers, and other customers through searchable Q&A and responses across brand and retail sites."},{"name":"Customer conversation management","value":"Manage Customer Conversations In One Portal","valueDescription":"Track and respond to customer questions and reviews across the Bazaarvoice Network, with notifications to help teams engage when needed."},{"name":"Social commerce and shoppable content","value":"Make Social Content Shoppable","valueDescription":"Turn approved photos, videos, posts, and stories into shopping experiences across ecommerce sites, social channels, and retailer sites."},{"name":"Creator campaign management","value":"Manage Creator Campaigns And Content","valueDescription":"Coordinate creator selection and campaign execution, and reuse creator content across paid and social channels under included usage rights."},{"name":"Product sampling campaigns","value":"Generate Customer Content Through Sampling","valueDescription":"Reach targeted shoppers through sampling campaigns to generate reviews and visual content for product pages, social channels, and content libraries."},{"name":"Always-on review collection","value":"Collect Fresh Reviews Continuously","valueDescription":"Add ongoing community reviews to brand and retail sites to build review volume, freshness, and product coverage."},{"name":"Influenster community and product discovery","value":"Connect Brands With Product Communities","valueDescription":"Enable members to discover products and share experiences while giving brands a community for targeted sampling, content creation, and research."},{"name":"Contextual commerce","value":"Deliver Relevant Experiences At The Right Moment","valueDescription":"Use shopper behavior to tailor messages and experiences, and measure incremental revenue with a test-and-control A/B methodology."},{"name":"Review discovery and translation","value":"Help Shoppers Find Relevant Feedback","valueDescription":"Use highlights, search, filters, responsive displays, and translation to make customer feedback easier to find and understand."},{"name":"Review trust indicators","value":"Signal Review Authenticity To Shoppers","valueDescription":"Show shoppers when product-page reviews meet authenticity standards, helping them assess the trustworthiness of customer feedback."},{"name":"Retailer-managed sampling","value":"Build Retailer Sampling Communities","valueDescription":"Help retailers coordinate brand partners and shopper advocates to generate exclusive content for retailer product pages, including content for launches and product improvement."},{"name":"Customer, content, and retail insights","value":"Turn Customer Data Into Actionable Insights","valueDescription":"Track program performance, explore consumer and market trends, compare retail results, and use customer feedback to inform product and marketing decisions."}]},{"name":"AI Visibility Package","anchor":"product-ai-visibility-package","type":"Solution","url":"https://www.bazaarvoice.com/products/ai-visibility-package/","summary":"Makes customer content easier for AI platforms to find and use, supporting product discovery while helping protect SEO and measure visibility.","description":"Bazaarvoice’s AI Visibility Package prepares brand content and user-generated content for AI-powered product discovery. Using the Authentic Discovery API, it structures ratings, reviews, gallery images, and other visual content in formats AI crawlers can read and serves authentic content to shopping assistants. The package includes expert-guided implementation, validation, ongoing maintenance, and optimization to support AI discoverability while protecting established SEO. It also adds discoverability capabilities as AI search evolves and supports independent measurement through partners such as Bluefish, Evertune, and Profound.","pricing":{},"features":[{"name":"Crawlable UGC structuring and delivery","value":"Make Customer Content Readable To AI","valueDescription":"Deliver structured, crawlable customer content so AI applications can access and use content that may otherwise be hidden in widgets or difficult-to-interpret formats."},{"name":"AI product discoverability","value":"Support AI Search Discovery","valueDescription":"Help make product content accessible to AI applications that generate product answers and recommendations."},{"name":"Expert implementation and ongoing API maintenance","value":"Maintain AI-Ready Content Delivery","valueDescription":"Receive implementation and continuing maintenance support to keep content delivery working as AI requirements evolve."},{"name":"SEO-preserving optimization","value":"Support AI And Traditional Search","valueDescription":"Build AI-ready content infrastructure while maintaining support for established SEO performance."},{"name":"Evolving discoverability capabilities","value":"Add Capabilities As AI Search Evolves","valueDescription":"Receive new discoverability capabilities as AI search changes without purchasing each capability separately."},{"name":"Independent AI visibility measurement","value":"Measure AI Content Visibility","valueDescription":"Assess whether content is being found, cited, or recommended by AI applications and use the findings to inform action."},{"name":"AI-driven referral traffic","value":"Increase AI-Driven Referral Traffic","valueDescription":"Bazaarvoice reports a median 40% increase in AI-driven referral traffic among API clients, alongside crawlable user-generated content."}],"marketCategories":[{"name":"AI Search Visibility Software","url":"https://nowen.ai/category/ai-search-visibility-software"}]},{"name":"Implementation Consulting Services","anchor":"product-implementation-consulting-services","type":"Service","url":"https://www.bazaarvoice.com/services/implementation-consulting-services/","summary":"Launch Bazaarvoice programs efficiently with expert guidance and tailored implementation, so you can start collecting and displaying reviews and user-generated content quickly.","description":"Expert implementation consulting helps customers get Bazaarvoice programs up and running quickly and efficiently. Rapid deployment is designed to help customers begin collecting and displaying reviews and user-generated content as quickly as possible. Customers can choose the Growth package for expert help and guidance or the Custom package to tailor implementation to their needs and goals.","pricing":{},"features":[{"name":"Rapid program deployment","value":"Launch Programs Quickly","valueDescription":"Get Bazaarvoice programs running quickly so you can begin collecting and displaying reviews and user-generated content."},{"name":"Growth implementation package","value":"Launch With Expert Guidance","valueDescription":"Receive expert help and guidance to launch your program efficiently."},{"name":"Custom implementation package","value":"Tailor Implementation To Your Needs","valueDescription":"Adapt implementation to your organization’s specific needs and goals."}]},{"name":"Managed Services","anchor":"product-managed-services","type":"Service","url":"https://www.bazaarvoice.com/services/managed-services/","summary":"Optimize your Bazaarvoice experience with dedicated expertise and strategic guidance to help grow your business.","description":"Bazaarvoice Managed Services help customers optimize their experience with the platform. A dedicated team of Technical Consultants, Engagement Managers, and Technical Account Managers provides technical consulting, operational guidance, client advocacy, syndication and feed updates, and e-commerce integrations. Technical Account Managers also provide strategic technical guidance to help customers grow their business with the platform.","pricing":{},"features":[{"name":"Technical account management","value":"Grow With Strategic Guidance","valueDescription":"Use strategic technical guidance from a Technical Account Manager to support business growth with the platform."},{"name":"Technical consulting","value":"Get Dedicated Technical Expertise","valueDescription":"Work with Technical Consultants who provide technical consulting as part of a dedicated Managed Services team."},{"name":"Operational guidance and client advocacy","value":"Improve Program Operations","valueDescription":"Get operational guidance and client advocacy from a dedicated team to support and optimize your Bazaarvoice experience."},{"name":"Syndication, feed, and e-commerce support","value":"Maintain Feeds And Integrations","valueDescription":"Get assistance with syndication, feed updates, and e-commerce integrations."}]},{"name":"Client Success","anchor":"product-client-success","type":"Service","url":"https://www.bazaarvoice.com/services/client-success/","summary":"Get tailored strategies, expert guidance, and ongoing support to make the most of Bazaarvoice and stay ahead of the curve.","description":"Bazaarvoice Client Success partners with businesses to understand their needs, develop custom strategies, and provide expertise and guidance throughout their journey. The team offers proactive guidance, industry expertise, current tactics, exclusive content, and updates on new features. Continuous support helps clients stay informed and make the most of Bazaarvoice.","pricing":{},"features":[{"name":"Tailored strategy development","value":"Build Strategies Around Your Needs","valueDescription":"Receive strategies developed around your business needs and goals."},{"name":"Proactive expert guidance","value":"Get Expert Guidance At Every Step","valueDescription":"Draw on proactive guidance and industry expertise throughout your journey with Bazaarvoice."},{"name":"Continuous support","value":"Stay Ahead With Ongoing Support","valueDescription":"Benefit from continuous support designed to help your business stay ahead."},{"name":"Tactics and exclusive content","value":"Access Tactics And Exclusive Content","valueDescription":"Use current tactics and exclusive content to inform your approach."},{"name":"New feature updates","value":"Stay Updated On New Features","valueDescription":"Receive updates on new features as they become available."}]},{"name":"Support Services","anchor":"product-support-services","type":"Service","url":"https://www.bazaarvoice.com/services/support-services/","summary":"Get support tailored to your subscription and requirements to improve SaaS efficiency.","description":"Bazaarvoice Support Services offers tiered support plans aligned with customers’ subscriptions and support requirements. The plans provide tailored assistance to help customers improve SaaS efficiency and get support suited to their business needs and stage.","pricing":{},"features":[{"name":"Tiered support plans","value":"Get Support Matched To Your Needs","valueDescription":"Receive support aligned with your subscription and requirements, helping your business access assistance suited to its needs."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://bazaarvoice.com","text":"Bazaarvoice"},{"url":"https://www.bazaarvoice.com/products/","text":"Bazaarvoice platform"},{"url":"https://www.bazaarvoice.com/products/ai-visibility-package/","text":"AI Visibility Package"},{"url":"https://www.bazaarvoice.com/services/implementation-consulting-services/","text":"Implementation Consulting Services"},{"url":"https://www.bazaarvoice.com/services/managed-services/","text":"Managed Services"},{"url":"https://www.bazaarvoice.com/services/client-success/","text":"Client Success"},{"url":"https://www.bazaarvoice.com/services/support-services/","text":"Support Services"}]}