{"schemaVersion":1,"profileUrl":"https://nowen.ai/agents/bandwidth-com","markdownUrl":"https://nowen.ai/agents/bandwidth-com.md","jsonUrl":"https://nowen.ai/agents/bandwidth-com.json","name":"Bandwidth","legalName":"Bandwidth Inc.","website":"https://bandwidth.com","location":"Raleigh, NC, United States","address":{"city":"Raleigh","state":"NC","country":"United States"},"industry":"Cloud Communications","deliveryModel":"software","marketCategories":{"primary":{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"},"others":[]},"status":{"trust":"unclaimed","text":"Unclaimed: compiled by Nowen from public sources, not reviewed by the company"},"updatedAt":"2026-11-05T05:20:02.137Z","summary":"Bandwidth provides communications infrastructure and capabilities that help organizations connect with customers and support business operations.","description":"Bandwidth is a communications technology company serving enterprises, software developers, and communications providers. It helps organizations deliver voice, messaging, and emergency communications through a global network, programmable capabilities, integrations, and technical support. Its services enable customers to manage communications, connect with existing technology environments, and build reliable customer experiences.","mission":"We develop and deliver the power to communicate.","directory":{"industryName":"Cloud Communications","agentCount":54,"indexable":true,"hubUrl":"https://nowen.ai/industry/cloud-communications"},"categoryDirectory":{"name":"Communications Platform as a Service","agentCount":28,"indexable":true,"url":"https://nowen.ai/category/communications-platform-as-a-service"},"aiReaderFamilies":["OpenAI","Perplexity","Meta","Amazon"],"boonFrontDoor":{"url":"https://boon.ai/agents/bandwidth-com","label":"Apply to Bandwidth's partner program through Boon","sub":"Your AI agent writes the proposal: who you are, the fit, and a first step."},"products":[{"name":"Bandwidth Universal Platform","anchor":"product-bandwidth-universal-platform","type":"Platform","url":"https://www.bandwidth.com/products/","summary":"Unify voice, messaging, emergency communications, and integrations on one platform to build and manage communications across global networks.","description":"Bandwidth Universal Platform brings together communications APIs, voice and messaging services, emergency calling, phone numbers, network insights, and enterprise integrations. Built on Bandwidth’s owned and operated network, it supports communications across applications, software, and on-premises environments. Customers can connect the platform to UCaaS, CCaaS, and AI tools, manage communications through a unified experience, and use carrier-level insights and routing capabilities.","pricing":{},"features":[{"name":"Unified communications management","value":"Manage Communications In One Place","valueDescription":"Manage voice, messaging, and emergency calling through one platform."},{"name":"Owned and operated network","value":"Route Communications Over An Owned Network","valueDescription":"Use Bandwidth’s owned and operated network for communications, with direct carrier connections and stated core network uptime of 99.999%."},{"name":"Communications APIs","value":"Add Communications To Applications","valueDescription":"Build voice, messaging, emergency calling, in-app calling, and authentication capabilities into applications."},{"name":"Direct-to-carrier integrations","value":"Connect Preferred Communications Tools","valueDescription":"Connect preferred communications and AI tools while retaining flexibility in the technology stack."},{"name":"Global PSTN connectivity","value":"Connect Across Global Markets","valueDescription":"Reach users across countries through global PSTN connectivity."},{"name":"Call flow routing and orchestration","value":"Create And Route Call Flows","valueDescription":"Design call flows and routing for communications workflows using visual tools and platform routing capabilities."},{"name":"Voice and messaging insights","value":"Monitor Voice And Message Performance","valueDescription":"Use carrier-level insights to understand delivery and voice performance and investigate service issues."},{"name":"Phone number management and porting","value":"Manage And Port Phone Numbers","valueDescription":"Manage phone numbers and use software-driven porting workflows for migrations and communications operations."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"Bandwidth Maestro","anchor":"product-bandwidth-maestro","type":"Platform","url":"https://www.bandwidth.com/solutions/maestro/","summary":"Gives enterprises control over global voice connectivity, call flows, and integrations while simplifying migrations and avoiding vendor lock-in.","description":"Bandwidth Maestro is a carrier-level orchestration platform that connects enterprise communications with preferred UCaaS, CCaaS, conversational AI, and voice authentication tools. Its platform-agnostic connectivity supports Bring Your Own Carrier, call-flow design and routing, and management of global communications from one Bandwidth App. Maestro can bridge legacy on-premises systems and cloud platforms, enabling phased migrations without requiring a rip-and-replace.","pricing":{},"features":[{"name":"BYOC orchestration","value":"Choose And Manage Your Carrier","valueDescription":"Unbundle the carrier from UCaaS and CCaaS providers and manage global communications through one Bandwidth App."},{"name":"Direct-to-carrier integrations","value":"Connect Preferred Communications Tools","valueDescription":"Connect preferred communications and AI tools at the carrier level without replacing the existing communications stack."},{"name":"Visual call flow management","value":"Design And Adjust Call Flows","valueDescription":"Create and manage call flows, configure routing, plan redundancies, and make changes using a drag-and-drop interface."},{"name":"Carrier redundancy and failover","value":"Maintain Calls Through Carrier Failures","valueDescription":"Redundant carrier paths and active-active routing help keep calls connected when a carrier experiences an issue."},{"name":"Hybrid cloud migration","value":"Migrate In Phases Without Replacing Systems","valueDescription":"Connect legacy infrastructure and cloud platforms and move users or departments on their own schedule."},{"name":"Global communications management","value":"Manage Global Connectivity In One App","valueDescription":"Manage global communications from one app instead of coordinating multiple regional carrier portals."},{"name":"AI and voice authentication integrations","value":"Add AI And Authentication To Call Flows","valueDescription":"Connect conversational AI and voice authentication tools to enterprise call flows."}]},{"name":"Bandwidth Build","anchor":"product-bandwidth-build","type":"Platform","url":"https://www.bandwidth.com/build-sign-up/","summary":"Start building and testing voice, SIP trunking, and messaging applications with trial credits, without a sales call or initial credit card.","description":"Bandwidth Build is a self-serve developer platform for trying Bandwidth Voice API, SIP Trunking, and Messaging API capabilities. Developers can sign up, provision an included U.S. phone number, and use 3,000 preloaded trial credits to build and test. The free trial requires no credit card or sales call and has no commercial commitment; a credit card is required to continue after the credits are used.","pricing":{},"features":[{"name":"Self-serve developer access","value":"Start Building Without A Sales Call","valueDescription":"Begin evaluating Bandwidth communications capabilities through a self-serve experience."},{"name":"Preloaded trial credits","value":"Test With 3000 Preloaded Credits","valueDescription":"Use included credits toward Voice or Messaging API usage while building and evaluating the service."},{"name":"Voice calling and call-flow testing","value":"Test Calls And Voice Workflows","valueDescription":"Evaluate inbound and outbound calls, IVR, call flows, recording, and transcription."},{"name":"U.S. number provisioning","value":"Provision One Included U.S. Number","valueDescription":"Start testing with one local U.S. number included in the trial."},{"name":"SIP trunk configuration","value":"Configure SIP Trunks And Call Routes","valueDescription":"Build and test SIP trunk setups and direct calls to configured destinations."},{"name":"Messaging API trial","value":"Try Messaging API For 30 Days","valueDescription":"Build against the Messaging API during a 30-day trial using the described included number and verified signup number."},{"name":"Full API access","value":"Build Against The Full API","valueDescription":"Evaluate against the full API instead of a sandbox."},{"name":"No initial credit card or commercial commitment","value":"Start Without A Card Or Commitment","valueDescription":"Begin without a credit card or commercial commitment, and cancel anytime."},{"name":"Integration continuity on upgrade","value":"Keep Your Integration When Upgrading","valueDescription":"Move from the Build trial to a full account without reworking the integration."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"Voice API","anchor":"product-voice-api","type":"Product","url":"https://www.bandwidth.com/products/voice-api/","summary":"Add and scale voice calling and AI conversations in applications without building telecom infrastructure, while controlling call flows and costs.","description":"Bandwidth’s programmable Voice API lets developers add inbound and outbound voice calling and AI agents to applications without managing telecom infrastructure. It uses HTTPS-based requests and offers call control, text-to-speech, speech-to-text transcription, recording, conferencing, answering machine detection, and real-time media streaming. Bandwidth’s owned and operated network provides global reach, while six-second billing increments let customers pay for the time they use. Media Streaming extends programmable voice applications with on-demand real-time call audio over WebSocket, including unidirectional and bidirectional streaming and routing to multiple endpoints for AI, transcription, sentiment analysis, voice biometrics, and other applications.","pricing":{},"features":[{"name":"Inbound and outbound calling","value":"Add Voice Calling To Applications","valueDescription":"Enable applications to make and receive calls through the programmable Voice API."},{"name":"HTTPS-based developer integration","value":"Integrate Voice Without SIP Infrastructure","valueDescription":"Use HTTPS-based APIs to add voice capabilities without managing SIP infrastructure."},{"name":"Owned carrier network and global reach","value":"Build On A Global Direct Voice Network","valueDescription":"Use Bandwidth’s owned network and global coverage to support voice applications as they scale."},{"name":"Six-second billing","value":"Pay For The Seconds You Use","valueDescription":"Six-second increments help avoid paying for unused time in a longer billing block."},{"name":"Call control","value":"Customize Call Flows In Real Time","valueDescription":"Control calls using real-time flow customization, transfers, bridging, forwarding, and IVR."},{"name":"Real-time media streaming","value":"Stream Live Audio To AI Tools","valueDescription":"Route live call audio to selected tools and applications for real-time interaction, processing, and analysis."},{"name":"Conversational AI calling","value":"Build Real-Time AI Conversations","valueDescription":"Create voice applications in which AI agents participate in real customer conversations."},{"name":"Text-to-speech and speech-to-text","value":"Convert Speech And Text","valueDescription":"Generate spoken messages and turn call audio into text, with real-time transcription available."},{"name":"Call recording and conferencing","value":"Record Calls And Connect Participants","valueDescription":"Capture calls and voicemails and connect up to 20 people in a conference."},{"name":"Answering machine detection","value":"Route Calls Based On Answer Type","valueDescription":"Identify whether an outbound call reaches a person or answering machine and handle it accordingly."},{"name":"Developer tools and support","value":"Build With SDKs And Expert Support","valueDescription":"Use documentation, sample applications, SDKs, testing credits, and support teams to develop voice applications."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"Messaging API","anchor":"product-messaging-api","type":"Product","url":"https://www.bandwidth.com/products/messaging-apis/","summary":"Scale customer messaging across channels and markets with high throughput, delivery insights, and hands-on support.","description":"Bandwidth’s Messaging API lets businesses integrate messaging into applications and scale as needs grow. One API supports SMS, MMS, and RCS, with options including 10DLC, short code, toll-free, alphanumeric, and global mobile number messaging. It offers high throughput, global reach, deliverability insights, traffic monitoring and alerts, and hands-on support. Related SMS, MMS, RCS for Business, and Campaign Registration capabilities are consolidated here, including registration, tracking, and updating of messaging brands and campaigns.","pricing":{},"features":[{"name":"Multi-channel messaging","value":"Reach Customers Across Messaging Channels","valueDescription":"Build SMS, MMS, and RCS into applications through one API, with multiple supported number options."},{"name":"Rich media messaging","value":"Send Engaging Multimedia Messages","valueDescription":"Add images, video, audio, and GIFs to create richer messaging experiences."},{"name":"High-throughput messaging","value":"Send Messages At High Volume","valueDescription":"Support high-volume messaging with throughput for large audiences."},{"name":"Delivery insights and traffic monitoring","value":"Track Message Delivery And Performance","valueDescription":"Monitor delivery, message health, and errors with insights, receipts, logs, and configurable alerts."},{"name":"Messaging registration management","value":"Simplify Campaign Registration And Updates","valueDescription":"Manage brand and campaign registration and updates in one interface, track status, and reduce manual data entry."},{"name":"Tier 1 redundant network","value":"Support Reliable Message Delivery","valueDescription":"Use Bandwidth’s owned and operated Tier 1 network and redundant infrastructure."},{"name":"RCS business messaging","value":"Create Verified Interactive Messages","valueDescription":"Present verified branding and use rich content, two-way interactions, and engagement insights."},{"name":"Global messaging reach","value":"Reach Recipients In 120+ Countries","valueDescription":"Use available messaging options to support communications across more than 120 countries."},{"name":"Number flexibility and lookup","value":"Manage Numbers And Check Number Data","valueDescription":"Use supported number types, bring your own numbers, and check carrier and wireless status for batches of U.S. numbers."},{"name":"SMS messaging workflows","value":"Build Flexible Two-Way Messaging","valueDescription":"Support two-way messages, group messaging, longer texts, Unicode, and bot or PIN-code workflows."},{"name":"Hands-on messaging support","value":"Get Expert Help As You Scale","valueDescription":"Work with support specialists as messaging needs evolve."},{"name":"Scalable messaging pricing","value":"Plan Costs As Messaging Scales","valueDescription":"Estimate messaging expenses as usage grows and plan for per-message MMS charges."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"Emergency Calling API","anchor":"product-emergency-calling-api","type":"Product","url":"https://www.bandwidth.com/products/emergency-calling-api/","summary":"Connect users to public safety with reliable emergency calling and location information, without building or maintaining telecom infrastructure.","description":"Bandwidth’s Emergency Calling API helps businesses incorporate emergency services into apps, software, and security solutions. With a few lines of code and no telecom equipment or expertise required, applications can connect users to public safety and first responders. The API can provide location information from a predetermined address or handset-based latitude and longitude, and automatically share the user’s location with safety agents. Bandwidth provides access to more than 6,000 public safety answering points across the U.S. and Canada.","pricing":{},"features":[{"name":"Emergency-service connectivity","value":"Connect Users To Emergency Services","valueDescription":"Provide users with a way to reach public safety through an application or software."},{"name":"Automatic location sharing","value":"Share User Locations Automatically","valueDescription":"Provide location information to safety agents when connecting users to emergency services."},{"name":"Telecom-free API integration","value":"Add Emergency Calling With Code","valueDescription":"Incorporate emergency services into applications using an API without additional telecom infrastructure."},{"name":"Flexible location sourcing","value":"Provide Location From Multiple Sources","valueDescription":"Choose a predetermined address or handset-based coordinates for emergency calling."},{"name":"Public safety network access","value":"Reach More Than 6000 PSAPs","valueDescription":"Connect users to Bandwidth’s network of more than 6,000 public safety answering points."}]},{"name":"In-App Calling API","anchor":"product-in-app-calling-api","type":"Product","url":"https://www.bandwidth.com/products/webrtc/","summary":"Embed convenient in-app calling to simplify customer support, provide agents with relevant context, and reduce calling costs.","description":"Bandwidth WebRTC enables businesses to embed click-to-call and voice calling directly into web and mobile applications. Client SDKs support browsers, Android, and iOS, with no separate plugins or applications required. The service supports inbound and outbound in-app calling, contextual information passed to agents through SIP headers, and integrations with Bandwidth Maestro and Voice API capabilities. Geo-redundant WebRTC gateways are designed for low latency and regulatory requirements. The SDKs and network media servers remove the need for customers to manage STUN, TURN, and ICE.","pricing":{},"features":[{"name":"In-app click-to-call","value":"Embed Calls In Apps And Browsers","valueDescription":"Give customers a direct way to reach a business from within an application or browser."},{"name":"Browser and mobile SDKs","value":"Build For Web And Mobile","valueDescription":"Add calling to browser, Android, and iOS experiences."},{"name":"Contextual information for agents","value":"Share Customer Context With Agents","valueDescription":"Surface customer details to agents during calls."},{"name":"Voice and Maestro integrations","value":"Extend Calls With Voice Features","valueDescription":"Add routing, virtual agents, text-to-speech, recording, and transcription to in-app calls."},{"name":"Managed WebRTC connectivity","value":"Avoid Managing WebRTC Connectivity","valueDescription":"Rely on Bandwidth connectivity components instead of managing STUN, TURN, or ICE."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"Two-factor Authentication API","anchor":"product-two-factor-authentication-api","type":"Product","url":"https://www.bandwidth.com/products/authentication-api/","summary":"Secure user accounts and personal information with flexible two-factor authentication, recognizable sending numbers, and billing only for successful authentications.","description":"Bandwidth’s Authentication API adds two-factor authentication to software, websites, and applications. It sends customizable verification messages and one-time codes over SMS or voice using customers’ own phone numbers, without additional telecom infrastructure. Customers can configure code expiration and pay only for successful authentications.","pricing":{},"features":[{"name":"Two-factor authentication","value":"Protect User Accounts With Verification Codes","valueDescription":"Add a second verification step across applications, websites, and software."},{"name":"Voice and SMS code delivery","value":"Reach Users By Voice Or SMS","valueDescription":"Offer verification codes through SMS or voice calls."},{"name":"Existing number support","value":"Send Codes From Your Own Numbers","valueDescription":"Send passcodes from numbers customers already recognize."},{"name":"Successful-authentication billing","value":"Pay Only For Successful Authentications","valueDescription":"Avoid spending on unsuccessful attempts, including wrong numbers or missed messages."},{"name":"Authentication message customization","value":"Customize Verification Messages","valueDescription":"Tailor authentication messages to the organization and its security needs."},{"name":"Code expiration controls","value":"Set Code Expiration Timeframes","valueDescription":"Choose how long codes remain valid."}]},{"name":"Conversational AI integrations","anchor":"product-conversational-ai-integrations","type":"Solution","url":"https://www.bandwidth.com/products/conversational-ai/","summary":"Connect your chosen conversational AI to existing contact center environments, retain technology flexibility, and keep AI calls routing during contact center outages.","description":"Bandwidth’s Conversational AI integrations connect a customer’s chosen AI provider directly to its enterprise voice network, routing calls to AI before they reach the contact center platform. Organizations can connect AI through SIP routing, bidirectional media streaming over WebSockets, or WebRTC. The carrier-level approach supports cloud, on-premises, and hybrid contact center environments, allows AI vendors to be changed without rebuilding the underlying stack, and provides an independent route to AI during contact center outages. When a human agent is needed, calls can transfer to the contact center with context preserved.","pricing":{},"features":[{"name":"Carrier-level AI connectivity","value":"Route Calls To AI Before The Contact Center","valueDescription":"Send inbound calls to AI at the carrier layer before they reach the contact center platform."},{"name":"Flexible AI provider choice","value":"Choose The AI Provider That Fits","valueDescription":"Use a preferred third-party, specialized, or custom-built voice AI provider."},{"name":"Independent failover during CCaaS outages","value":"Keep AI Calls Routing During CCaaS Outages","valueDescription":"Maintain an independent route to voice AI when the contact center platform is unavailable."},{"name":"Multiple integration methods","value":"Connect Through SIP, WebSockets, Or WebRTC","valueDescription":"Select a connection method suited to the AI application and desired control over call logic and media."},{"name":"AI vendor switching","value":"Swap AI Vendors Without Rebuilding Your Stack","valueDescription":"Change the AI destination without rebuilding the underlying communications stack."},{"name":"Context-preserving human handoffs","value":"Transfer Calls With Context Intact","valueDescription":"Hand calls from AI to a human agent through the contact center with context retained."},{"name":"Contact center interoperability","value":"Connect AI Across Cloud And On-Premises Environments","valueDescription":"Integrate AI with cloud, on-premises, and hybrid contact center environments."}]},{"name":"Voice Activation Agent","anchor":"product-voice-activation-agent","type":"Product","url":"https://www.bandwidth.com/products/agentic-ai/","summary":"Guides end users through service activation, reduces activation delays and rejection rates, and helps teams spend less time on routine inquiries.","description":"Bandwidth’s Activation Agent provides a conversational, guided experience for service activation within a customer’s platform and workflows. It guides end users through validation, explains requirements based on country and number type, collects required information and documents, and answers common questions in real time. Collected data is returned to Bandwidth’s system to complete activation. Bandwidth maintains the requirement logic as rules change.","pricing":{},"features":[{"name":"Platform embedding","value":"Embed Activation Guidance In Existing Workflows","valueDescription":"Make guided activation available within the existing platform and workflows."},{"name":"Dynamic requirement guidance","value":"Show Requirements By Country And Number Type","valueDescription":"Give users relevant activation requirements for their selected country and number type."},{"name":"In-flow data collection","value":"Collect Required Information During Activation","valueDescription":"Capture required information and documents within the activation conversation."},{"name":"Real-time question answering","value":"Answer Common Questions In Real Time","valueDescription":"Provide answers to common questions during activation."},{"name":"Activation workflow streamlining","value":"Shorten Time To Activation","valueDescription":"Guide users through requirements to reduce back-and-forth and activation delays."},{"name":"Requirement logic maintenance","value":"Reduce Requirement Logic Upkeep","valueDescription":"Reduce customers’ ongoing maintenance burden as requirements change."}]},{"name":"Bandwidth MCP Server","anchor":"product-bandwidth-mcp-server","type":"Product","url":"https://dev.bandwidth.com/docs/mcp","summary":"Give AI agents real-time access to Bandwidth voice, messaging, and phone number capabilities through MCP tools.","description":"Bandwidth MCP Server exposes Bandwidth voice, messaging, and phone number capabilities as secure Model Context Protocol tools, enabling AI agents to access these communications capabilities in real time.","pricing":{},"features":[{"name":"Agent-accessible telecom tools","value":"Give Agents Telecom Access","valueDescription":"Expose Bandwidth voice, messaging, and phone number capabilities as tools AI agents can use."},{"name":"Real-time access","value":"Access Capabilities In Real Time","valueDescription":"Allow AI agents to use exposed capabilities in real time."},{"name":"No-code use","value":"Use Tools Without Coding","valueDescription":"Use the server’s capabilities without writing code."}],"marketCategories":[{"name":"Communications Platform as a Service","url":"https://nowen.ai/category/communications-platform-as-a-service"}]},{"name":"Voice and Messaging Insights","anchor":"product-voice-and-messaging-insights","type":"Product","url":"https://www.bandwidth.com/products/insights/","summary":"Use voice and messaging performance insights to spot issues, improve service quality, and manage usage and spend.","description":"Bandwidth Insights provides real-time voice performance data and near-real-time messaging deliverability insights. Teams can review call quality metrics, monitor traffic, billing and capacity, investigate errors, and configure alerts. Messaging insights include logs, API status, delivery and error rates across carriers and products, and message latency monitoring. Advanced capabilities include voice anomaly detection, SIP session data and packet captures, and configurable messaging health and error alerts.","pricing":{},"features":[{"name":"Voice quality monitoring","value":"Identify Call Quality Issues","valueDescription":"Review call quality metrics and filter calls by quality level to support troubleshooting."},{"name":"Messaging deliverability monitoring","value":"Investigate Messaging Delivery Issues","valueDescription":"Use status, delivery rates, error information, and number details to investigate deliverability problems."},{"name":"Voice error alerts and troubleshooting","value":"Find And Address Voice Issues","valueDescription":"Use alerts, SIP details, and packet captures to identify errors and investigate call failure causes."},{"name":"Voice anomaly detection","value":"Detect Unusual Voice Traffic","valueDescription":"Compare voice traffic with historical patterns to identify deviations and help teams respond proactively."},{"name":"Messaging health and error alerts","value":"Respond To Messaging Problems","valueDescription":"Receive alerts when messaging performance dips or specified errors appear."},{"name":"Call capacity monitoring","value":"Avoid Approaching Call Limits","valueDescription":"Track call capacity and receive alerts when usage nears limits."},{"name":"Voice usage and billing monitoring","value":"Track Usage And Spend","valueDescription":"Review usage, capacity, and billing to understand communications spend."},{"name":"Call fraud detection","value":"Spot Potential Call Fraud","valueDescription":"Use configurable alerts to identify unusual activity and investigate potential fraud."},{"name":"Message latency and capacity monitoring","value":"Track Messaging Speed And Capacity","valueDescription":"Review message latency and traffic levels to understand messaging performance."}]},{"name":"Global SIP Trunking","anchor":"product-global-sip-trunking","type":"Product","url":"https://www.bandwidth.com/products/sip-trunking/","summary":"Consolidate global voice connectivity with one provider while gaining flexible pricing, resilient calling, and support for cloud and on-premises communications.","description":"Bandwidth Global SIP Trunking provides all-IP voice connectivity across approximately 70 countries through one carrier and one contract. It connects on-premises or cloud PBX systems and UCaaS or CCaaS platforms to the public phone network, with BYOC integrations, emergency calling support, and usage-based pricing. Customers can manage numbers and routing through the Bandwidth App or APIs, with migration planning and dedicated porting support.","pricing":{},"features":[{"name":"Global PSTN connectivity","value":"Connect Across ~70 Countries","valueDescription":"Use one provider for global PSTN interconnects and reduce reliance on regional carriers."},{"name":"Core network uptime and redundancy","value":"Maintain Resilient Voice Connectivity","valueDescription":"Geo-redundant data centers and reported uptime support voice continuity."},{"name":"BYOC platform integrations","value":"Connect Your Existing Platforms","valueDescription":"Bring Bandwidth as the carrier for supported platforms without replacing the existing stack."},{"name":"On-premises and cloud PBX connectivity","value":"Connect PBX Systems To The PSTN","valueDescription":"Link on-premises or cloud PBX systems to the public phone network through SIP trunks."},{"name":"Emergency calling support","value":"Support Emergency Calling","valueDescription":"Provide emergency call routing and test emergency calling functionality as part of deployment."},{"name":"Implementation and porting support","value":"Guide Your Migration","valueDescription":"Work with an implementation team and porting specialists through go-live."},{"name":"Usage-based pricing","value":"Pay For What You Use","valueDescription":"Choose usage-based pricing tailored to geography, call type, and volume."},{"name":"Self-service number and routing management","value":"Manage Numbers And Routing","valueDescription":"Manage numbers and service configuration in one self-service environment."}]},{"name":"VoIP Origination","anchor":"product-voip-origination","type":"Product","url":"https://www.bandwidth.com/products/voip-origination/","summary":"Originate voice calls on Bandwidth’s network and simplify 911 connectivity through aggregated delivery across emergency networks.","description":"A wholesale voice service for originating calls on Bandwidth’s network. For 911 traffic, Bandwidth customers connect to its network edge gateways, and Bandwidth aggregates and delivers calls across legacy and next-generation 911 networks.","pricing":{},"features":[{"name":"Wholesale voice call origination","value":"Originate Calls On Bandwidth’s Network","valueDescription":"Use Bandwidth’s network to originate voice calls."},{"name":"Aggregated 911 network connectivity","value":"Simplify 911 Network Connectivity","valueDescription":"Connect to Bandwidth’s gateways while Bandwidth handles delivery across emergency networks."}]},{"name":"VoIP Termination","anchor":"product-voip-termination","type":"Product","url":"https://www.bandwidth.com/products/voip-termination/","summary":"Terminate wholesale voice calls through Bandwidth’s network.","description":"A wholesale voice service for terminating calls through Bandwidth’s network.","pricing":{},"features":[]},{"name":"Global Emergency Calling","anchor":"product-global-emergency-calling","type":"Product","url":"https://www.bandwidth.com/products/voip-emergency-calling/","summary":"Extend emergency calling to customers across more than 40 countries with a global emergency services offering.","description":"Bandwidth’s global emergency calling service helps communications providers extend emergency calling to customers in more than 40 countries. The service provides emergency services in 45 countries and territories.","pricing":{},"features":[{"name":"International emergency services coverage","value":"Reach Emergency Services In 45 Countries And Territories","valueDescription":"Extend emergency calling availability across 45 countries and territories."}]},{"name":"Nomadic Emergency Services","anchor":"product-nomadic-emergency-services","type":"Product","url":"https://www.bandwidth.com/products/nomadic-emergency-calling/","summary":"Route emergency calls using updated location information to support reliable 911 access and compliance for nomadic endpoints.","description":"Bandwidth’s Nomadic Emergency Services supports dynamic location routing for North American endpoints. It provides location updates for numbers provisioned on the Bandwidth network and helps organizations manage precise location information and reliable 911 calling.","pricing":{},"features":[{"name":"Dynamic location routing","value":"Route Calls Using Updated Locations","valueDescription":"Direct emergency calls based on location information that can change."},{"name":"Location information management","value":"Manage Precise 911 Locations","valueDescription":"Keep location information current to support emergency call routing."},{"name":"911 compliance support","value":"Support 911 Compliance","valueDescription":"Use location routing and information management to help address 911 compliance requirements."}]},{"name":"International Long Distance","anchor":"product-international-long-distance","type":"Product","url":"https://www.bandwidth.com/products/international-long-distance/","summary":"Provides international long-distance voice calling through Bandwidth’s wholesale communications portfolio.","description":"A wholesale international long-distance voice calling service offered through Bandwidth’s communications portfolio.","pricing":{},"features":[]},{"name":"Toll-Free Services","anchor":"product-toll-free-services","type":"Product","url":"https://www.bandwidth.com/products/toll-free-services/","summary":"Connect with customers through domestic and international toll-free voice and messaging, backed by resilient service and streamlined number management.","description":"Bandwidth’s toll-free services help businesses connect with customers through toll-free voice and messaging. The service includes domestic and international toll-free numbers, with coverage in approximately 70 countries, and a redundant network backed by five carrier networks and disaster recovery. Bandwidth also offers toll-free number management, porting support, and RespOrg capabilities.","pricing":{},"features":[{"name":"Five-carrier redundancy and disaster recovery","value":"Maintain Service Through Network Disruptions","valueDescription":"Redundancy and disaster recovery help maintain toll-free communications during network disruption."},{"name":"Toll-free traffic rerouting","value":"Reroute Traffic Through Active Carriers","valueDescription":"Route traffic through another active carrier to support continuity."},{"name":"Domestic and international toll-free numbers","value":"Reach Customers Across Countries","valueDescription":"Connect with customers within and beyond the home country."},{"name":"Toll-free voice and messaging","value":"Connect Through Voice And Messaging","valueDescription":"Use toll-free numbers for customer communications across voice and messaging."},{"name":"Toll-free number management and porting","value":"Manage And Port Toll-Free Numbers","valueDescription":"Manage numbers and porting through software-driven tools and specialist support."},{"name":"RespOrg capabilities","value":"Simplify Toll-Free Number Operations","valueDescription":"Use RespOrg capabilities to support toll-free number management."}]},{"name":"Phone Numbers and Number Management","anchor":"product-phone-numbers-and-number-management","type":"Product","url":"https://www.bandwidth.com/products/phone-numbers/","summary":"Find, provision, manage, and port diverse phone numbers at scale, with global coverage, automation, and specialist support.","description":"Bandwidth provides phone number inventory and management through the Bandwidth App and APIs. Customers can search, reserve, order, provision, host, and port numbers, including geographic and local, national, mobile, toll-free, short code, and alphanumeric options across approximately 70 countries. Tools support bulk provisioning, number lookup, and regulatory workflows for global hosting and porting. The service also consolidates the dedicated Number Porting and Number Lookup API offerings.","pricing":{},"features":[{"name":"Global number inventory","value":"Choose Numbers For Diverse Markets","valueDescription":"Select from multiple number types and markets for customer communications."},{"name":"Automated number search and provisioning","value":"Find And Provision Numbers Faster","valueDescription":"Search, reserve, and provision available numbers through the app."},{"name":"Number porting","value":"Port Numbers With Fewer Migration Risks","valueDescription":"Use audits, regulatory workflows, specialist support, scheduling, and rollback to support controlled number transitions."},{"name":"Bulk number management","value":"Manage Numbers At Scale","valueDescription":"Handle large number inventories through bulk provisioning and porting."},{"name":"Global number hosting","value":"Host Numbers Across Global Markets","valueDescription":"Support number services across countries through one global hosted solution."},{"name":"Number lookup","value":"Check Carrier And Wireless Status","valueDescription":"Retrieve carrier and wireless status information for U.S. numbers, including in batches."},{"name":"Local number deployment","value":"Build Local Presence And Track Marketing","valueDescription":"Use local numbers for customer calls, business locations, and marketing tracking."},{"name":"Number management automation","value":"Search Inventory Using Natural Language","valueDescription":"Use natural language search tools to find numbers in inventory."}]},{"name":"Caller ID","anchor":"product-caller-id","type":"Product","url":"https://www.bandwidth.com/products/cnam-caller-id/","summary":"Helps recipients identify callers by displaying caller information on supported calls.","description":"Caller ID services for displaying caller information on supported calls.","pricing":{},"features":[{"name":"Caller information display","value":"Display Caller Information On Supported Calls","valueDescription":"Caller information is displayed on calls that support the service."}]},{"name":"Contact Center Security and Trust","anchor":"product-contact-center-security-and-trust","type":"Solution","url":"https://www.bandwidth.com/products/contact-center-security/","summary":"Help contact centers reduce voice fraud, restore trust in outbound calls, and improve the chances that customers recognize and answer legitimate calls.","description":"A multi-layer set of caller trust and fraud-prevention services for contact centers. Capabilities include call verification with real-time spoof and fraud risk scores, caller authentication, ANI validation, voice bioauthentication and deepfake detection, authenticated branded calling, and number reputation monitoring with remediation for improper spam labels. Network-level identity authentication helps verify outbound calls so only authenticated calls display a brand. This solution consolidates Call Verification, Number Reputation Management, and Authenticated Branded Calling.","pricing":{},"features":[{"name":"Caller authentication","value":"Verify Callers And Mitigate Fraud","valueDescription":"Use authentication capabilities to help identify fraud and confirm callers during contact center interactions."},{"name":"Call verification and fraud risk analysis","value":"Assess Spoof And Fraud Risk","valueDescription":"Review real-time risk information to identify potentially fraudulent calls and inform contact center call flows."},{"name":"Authenticated branded calling","value":"Display Verified Brand Information","valueDescription":"Help customers recognize legitimate calls and reduce the risk of branded display manipulation."},{"name":"Number reputation monitoring and remediation","value":"Monitor And Remediate Call Labels","valueDescription":"Review number reputation, receive alerts, and initiate remediation to help restore outbound call trust."},{"name":"STIR/SHAKEN call authentication","value":"Sign And Authenticate Outbound Calls","valueDescription":"Apply STIR/SHAKEN authentication to help ensure outbound calls are signed and trusted."}]},{"name":"Customer Success Plans","anchor":"product-customer-success-plans","type":"Service","url":"https://www.bandwidth.com/customer-success-plans/","summary":"Get support, expertise, and proactive insights tailored to your business needs and stage of growth.","description":"Bandwidth’s Customer Success Plans combine software and network expertise with human support to help keep communications performing well. Customers can choose Signature, Silver, or Gold based on the responsiveness, proactive insight, and dedicated support they need. Signature support is included at no cost; Silver adds SLA-backed response times, escalations, a pooled customer success manager, expert sessions, and advanced insights. Gold adds a designated customer success manager, more frequent expert sessions, strategic planning, business reviews, dedicated Slack support, executive escalations, and advanced troubleshooting tools.","pricing":{},"features":[{"name":"24/7/365 support access","value":"Get Help Around The Clock","valueDescription":"Reach support at any time or use the online knowledge base."},{"name":"SLA-backed service and escalation paths","value":"Set Expectations And Escalate Issues","valueDescription":"Access defined service commitments and higher-level escalation paths based on plan."},{"name":"Customer success management and expert sessions","value":"Work With Success Managers And Experts","valueDescription":"Access customer success management and expert consultations according to plan."},{"name":"Advanced voice and messaging insights","value":"Monitor Communications And Spot Issues","valueDescription":"Review performance data and alerts to monitor voice and messaging and investigate issues."},{"name":"Strategic planning and business reviews","value":"Assess Value And Plan Strategically","valueDescription":"Use assessments, planning, and quarterly reviews to support an ongoing partnership."},{"name":"Custom alerting and advanced troubleshooting","value":"Customize Alerts And Troubleshoot Issues","valueDescription":"Use custom alerts and advanced troubleshooting tools."}]},{"name":"Bandwidth Partner Program","anchor":"product-bandwidth-partner-program","type":"Product","url":"https://www.bandwidth.com/partners/","summary":"Helps partners expand market reach, pursue communications revenue, and sell with Bandwidth as their carrier without becoming a registered telco.","description":"Bandwidth’s partner program is for system integrators and managed service providers that sell communications with Bandwidth as their partner carrier. Partners can use platform-agnostic connectivity and global coverage to support customer projects and reach new markets. The program offers marketing resources, training, education, and flexible sales motions tailored to partners’ businesses. Selling with Bandwidth as the partner carrier lets partners avoid becoming a registered telco.","pricing":{},"features":[{"name":"Partner carrier model","value":"Sell Without Becoming A Registered Telco","valueDescription":"Sell with Bandwidth as partner carrier and avoid becoming a registered telco."},{"name":"Global market reach","value":"Expand Reach Across Global Markets","valueDescription":"Extend communications services into new markets and support customer projects internationally."},{"name":"Partner enablement resources","value":"Equip Teams With Partner Resources","valueDescription":"Access resources, training, and education for partner teams."},{"name":"Flexible sales motions","value":"Tailor Sales Motions To Your Business","valueDescription":"Choose sales motions tailored to your business."},{"name":"Platform-agnostic connectivity","value":"Connect Existing Technology Stacks","valueDescription":"Offer connectivity that works within customers’ existing technology stacks."}]}],"audiences":[],"segments":[],"faq":[],"comparisons":[],"sources":[{"url":"https://bandwidth.com","text":"Bandwidth"},{"url":"https://www.bandwidth.com/products/","text":"Bandwidth Universal Platform"},{"url":"https://www.bandwidth.com/solutions/maestro/","text":"Bandwidth Maestro"},{"url":"https://www.bandwidth.com/build-sign-up/","text":"Bandwidth Build"},{"url":"https://www.bandwidth.com/products/voice-api/","text":"Voice API"},{"url":"https://www.bandwidth.com/products/messaging-apis/","text":"Messaging API"},{"url":"https://www.bandwidth.com/products/emergency-calling-api/","text":"Emergency Calling API"},{"url":"https://www.bandwidth.com/products/webrtc/","text":"In-App Calling API"},{"url":"https://www.bandwidth.com/products/authentication-api/","text":"Two-factor Authentication API"},{"url":"https://www.bandwidth.com/products/conversational-ai/","text":"Conversational AI integrations"},{"url":"https://www.bandwidth.com/products/agentic-ai/","text":"Voice Activation Agent"},{"url":"https://dev.bandwidth.com/docs/mcp","text":"Bandwidth MCP Server"},{"url":"https://www.bandwidth.com/products/insights/","text":"Voice and Messaging Insights"},{"url":"https://www.bandwidth.com/products/sip-trunking/","text":"Global SIP Trunking"},{"url":"https://www.bandwidth.com/products/voip-origination/","text":"VoIP Origination"},{"url":"https://www.bandwidth.com/products/voip-termination/","text":"VoIP Termination"},{"url":"https://www.bandwidth.com/products/voip-emergency-calling/","text":"Global Emergency Calling"},{"url":"https://www.bandwidth.com/products/nomadic-emergency-calling/","text":"Nomadic Emergency Services"},{"url":"https://www.bandwidth.com/products/international-long-distance/","text":"International Long Distance"},{"url":"https://www.bandwidth.com/products/toll-free-services/","text":"Toll-Free Services"},{"url":"https://www.bandwidth.com/products/phone-numbers/","text":"Phone Numbers and Number Management"},{"url":"https://www.bandwidth.com/products/cnam-caller-id/","text":"Caller ID"},{"url":"https://www.bandwidth.com/products/contact-center-security/","text":"Contact Center Security and Trust"},{"url":"https://www.bandwidth.com/customer-success-plans/","text":"Customer Success Plans"},{"url":"https://www.bandwidth.com/partners/","text":"Bandwidth Partner Program"}]}