# AVI-SPL - Status: Unclaimed: compiled by Nowen from public sources, not reviewed by the company - Industry: Audio/Visual - Delivery model: services - Location: Tampa, Florida, United States - Website: https://avispl.com - Legal name: AVI-SPL Global LLC - AI agent profile: https://nowen.ai/agents/avispl-com - Updated: 2026-11-04 - Directory: one of 2 AI agents in Audio/Visual (https://nowen.ai/industry/audio-visual) - Read by AI assistants from: OpenAI, Perplexity, Meta, Amazon > AVI-SPL designs, deploys, and supports technology environments that help organizations connect and create better employee and customer experiences. AVI-SPL helps organizations create effective employee and customer experiences through audiovisual, unified communications, and collaboration technology. It supports clients across the technology lifecycle, providing design, implementation, managed services, monitoring, and technical support for workplace and experience environments. **Mission:** Elevate the shared experience. ## Products & Services ### [AVI-SPL Symphony](https://avispl.com/symphony/) *Platform* Unifies monitoring and management across meeting spaces and technology, helping teams address issues, automate workflows, and make data-informed workplace decisions. AVI-SPL Symphony is a user collaboration management platform for monitoring, managing, and analyzing multi-vendor AV, unified communications, and meeting environments. It consolidates device and vendor-tool data, monitors technology and spaces, automates management workflows and ticket handling, and provides insights into usage, performance, and investment outcomes. Symphony supports asset capture, cloud migration, incident management, workplace management, and success metrics, and connects with tools such as Microsoft Exchange/O365 and ServiceNow. Its adapter marketplace lets AVI-SPL and third-party developers extend the devices and analytics customers can oversee. - **Unified environment visibility** — Unify Cross-Vendor Environment Data - **Centralized technology monitoring** — Monitor Technology Around The Clock - **Incident and ticket management** — Automate Ticket Creation And Resolution - **Meeting-space and technology analytics** — Analyze Space Use And Technology Performance - **Success metrics and benchmarking** — Visualize Outcomes And Benchmark Performance - **Asset and deployment tracking** — Track Deployed Assets And Plan Budgets - **Workplace management** — Coordinate Workplace Data And Activities - **Adapter marketplace** — Extend Device And Analytics Coverage - **Secure cloud deployment** — Protect Data With Encrypted Connections - **AI-assisted troubleshooting** — Guide Tier 1 Troubleshooting - **Cloud migration support** — Connect Traditional And Cloud Technologies - **Native integrations** — Connect With Existing IT Tools ### [e-Procurement](https://avispl.com/eprocurement/) *Platform* Streamlines AV and UC technology purchasing with tailored catalogs, discounts, purchasing controls, integrated workflows, and real-time spending visibility. AVI-SPL e-Procurement streamlines technology purchasing with a custom catalog aligned to company technology standards, personalized discounts, and access to leading AV and UC brands. Organizations can onboard users, set buyer roles and rules, integrate with most eProcurement tools through punchout and roundtrip connections, and track quotes, orders, invoices, and spending in real time. The service also offers secure transactions, online purchase orders and invoicing, live chat, and account-manager IT advice. - **Personalized purchasing catalog** — Shop Standardized Products At Company Discounts - **Real-time purchasing and spending visibility** — Track Orders And Analyze Spending - **Buyer roles and purchasing rules** — Control Buyers And Standardize Purchases - **eProcurement integrations** — Connect Existing Procurement Workflows - **Secure user onboarding and transactions** — Onboard Users And Purchase Securely - **Purchasing support** — Get Expert Purchasing Assistance - **Online purchase orders and invoicing** — Submit Purchase Orders And Invoices Online ### [Professional Services](https://avispl.com/services/professional-services/) *Service* Get expert guidance across technology planning, deployment, training, and video production to help teams deliver effective collaboration experiences and use technology efficiently. AVI-SPL’s Professional Services guide organizations through assessment, design, program management, preparation, installation, post-install support, and end-user training for AV, unified communications, and collaboration technology. Services include discovery, technology assessment, roadmap development, implementation planning, and certified technician support for AV integration and UC system installation. The offering also includes enterprise video production and streaming, including corporate events, webcasts, and virtual events, from pre-production through post-production at customer locations or in AVI-SPL studios. - **End-to-end video production** — Communicate Your Message And Brand Story - **Collaboration technology design** — Design Technology Around Your Needs - **AV and UC system installation** — Install AV And UC Systems - **Project coordination** — Coordinate Deployment With One Contact - **Technology assessment** — Clarify Needs And Plan Next Steps - **Implementation preparation** — Prepare Projects For Implementation - **Hardware, software, and UX management** — Manage Hardware, Software, And UX - **Quality assurance and control** — Apply Quality Assurance And Control - **End-user technology training** — Train Teams To Use Technology - **Certified implementation technicians** — Deploy Certified Implementation Technicians - **On-location and studio video production** — Produce Video On Location Or In Studios - **Live streaming and webcast production** — Broadcast Meetings And Events Live - **Interactive virtual event production** — Shape Interactive Events From Concept To Broadcast - **Program management** — Coordinate Technology Program Delivery - **Post-install support** — Get Support After Installation - **Conference and media coverage** — Cover Conferences And Media Events ### [Managed Services](https://avispl.com/services/managed-services/) *Service* Offloads collaboration technology management and support, helping IT teams focus on strategic initiatives while maintaining reliable workplace and communication environments. AVI-SPL’s Managed Services help organizations operate and manage their AV and unified communications ecosystems. Options include technology discovery, assessment, planning and roadmap development; enterprise management of AV, digital signage and UC technology across workplaces, public spaces, rooms and cloud environments; onsite technician support; and subscription-based lifecycle tracking of physical and contractual assets. Enterprise services include proactive monitoring, cloud and voice administration, asset inventory, preventive maintenance, configuration management, analytics and reporting, and ITIL-aligned incident management. - **Proactive monitoring** — Identify Issues Proactively - **Centralized operational governance** — Simplify Enterprise Operations - **Lifecycle and configuration management** — Manage Technology Lifecycles - **Incident and service request management** — Manage Service Issues - **Analytics and reporting** — Improve Operational Visibility - **Cloud and voice administration** — Manage Cloud And Voice Services - **Collaboration technology planning and assessment** — Plan Collaboration Technology - **Onsite technician support** — Access Onsite Technical Support - **Preventive maintenance** — Maintain Technology Proactively - **Asset inventory tracking** — Track Technology Assets ### [Support and Maintenance](https://avispl.com/services/support-and-maintenance/) *Service* Keep AV and unified collaboration technology supported with flexible remote and on-site services, 24/7 help desk access, and maintenance options. AVI-SPL provides AV and unified communications technology support through remote technical services and on-site resources. Options include manufacturer warranty support, an unlimited 24/7 help desk, local repair and service dispatch, and preventive maintenance contracts. Enhanced and Elite support tiers add remote responsiveness or on-site support, warranty repair or replacement facilitation, and remote software and firmware updates for covered assets. Enterprise Maintenance is a subscription service offering 24/7 technical support for AV and unified collaboration spaces, with flexible remote or on-site options. - **24/7 help desk support** — Get Help Around The Clock - **Remote technical support** — Access Remote Technical Support - **On-site support and service dispatch** — Arrange Local On-Site Support - **Manufacturer warranty support** — Coordinate Warranty Repairs - **Tailored service levels** — Tailor Support To Your Needs - **Fixed-price enterprise maintenance** — Set A Fixed Support Price - **Global technician network** — Access Support Around The World - **Remote software and firmware updates** — Update Covered Assets Remotely - **Preventive maintenance contracts** — Schedule Preventive Maintenance - **Broad manufacturer technology coverage** — Cover Over 700 Technologies - **Automatic support for in-room technology changes** — Support In-Room Technology Changes - **Service portability** — Move Service To New Rooms - **Flexible room and term subscriptions** — Choose Room And Term Options ### [Global Deployment](https://avispl.com/services/global-deployment/) *Service* Deploy consistent AV and unified communications experiences worldwide with centralized coordination and local support. AVI-SPL deploys standardized audiovisual and unified communications solutions around the world, combining centralized business decisions and project coordination with localized, in-country support. Teams work across borders and time zones, with a single point of contact and clear communication for global and local personnel throughout deployment. The service also includes global RFP responses that account for local and regional requirements, and UC technology standards for platforms such as Cisco Webex, Google Workspace, Microsoft Teams, and Zoom. - **Standardized global deployment** — Deliver Consistent Experiences Worldwide - **Centralized project coordination** — Coordinate Global Projects - **Localized in-country support** — Provide Localized Service - **24/7 ongoing support** — Access Support Around The Clock - **Global RFP expertise** — Address Regional RFP Requirements - **Unified communications standards** — Standardize Global UC Experiences ### [Collaboration as a Service](https://avispl.com/services/collaboration-as-a-service/) *Service* Simplify collaboration technology procurement and management while supporting reliable, secure, consistent experiences through flexible subscriptions and lifecycle services. AVI-SPL’s Collaboration as a Service (CaaS) bundles unified communications applications, AV devices, and IT services based on an organization’s technology roadmap and end-user needs. The offering can include collaboration hardware, software licenses, deployment, managed services, maintenance, and support. It simplifies procurement and management while providing lifecycle management, flexible subscription terms and payment schedules, and lower-cost leasing options. - **Tailored collaboration bundles** — Bundle Collaboration Technology - **Lifecycle management** — Simplify Technology Lifecycles - **Simplified procurement** — Simplify Technology Procurement - **Collaboration technology management** — Simplify Technology Management - **Flexible subscription terms** — Choose Flexible Payment Terms - **Lower-cost leasing** — Conserve Capital For Investments - **Reliable collaboration** — Support Reliable Collaboration - **Ease of use** — Simplify Technology Use - **Collaboration security** — Support Secure Collaboration - **Consistent user experience** — Deliver Consistent Experiences ### [Experience Technology Group (XTG)](https://avispl.com/xtg/) *Service* Creates immersive experiences that bring brand stories to life, delight customers and visitors, and help organizations attract and retain talent. AVI-SPL’s Experience Technology Group combines technology, space, and content to create immersive experiences that bring brand stories to life and build emotional connections. XTG works with customers to design experiential environments for visitors and customers, as well as workplaces that help organizations attract and retain talent. Its team provides expert guidance and technical execution, working within an ecosystem of architects, designers, and content producers to realize customer visions. - **Immersive experience design** — Create Memorable Immersive Experiences - **Customer and visitor experiences** — Engage And Delight Visitors - **Experiential workplace spaces** — Attract And Retain Talent - **Brand story experiences** — Bring Brand Stories To Life - **Creative and technical execution** — Realize Your Experience Vision - **Creative partner ecosystem** — Bring Together Creative Expertise ### [Unified communications and collaboration technology](https://avispl.com/solutions/unified-communications-collaboration/) *Solution* Connect distributed teams and customers with unified communications across devices and locations, supported by platform deployment and ongoing services. AVI-SPL helps organizations plan, deploy, operate, and optimize unified communications solutions that connect teams and customers. A single platform can support synchronous and asynchronous communication across devices and locations. AVI-SPL works with Microsoft Teams, Cisco Webex, Zoom, and Google Workspace and Meet, and can integrate cloud calling and contact center services with existing UC platforms. - **Cross-device and location communication** — Connect Teams Across Devices And Locations - **Collaboration platform deployment** — Deploy Leading Collaboration Platforms - **End-to-end UC lifecycle services** — Manage UC Throughout Its Lifecycle - **Cloud calling integration** — Add Cloud Calling To UC Platforms - **Contact center integration** — Connect UC And Contact Center Services - **Global UC standards and support** — Standardize Global UC Experiences - **Meeting platform interoperability** — Enable Interoperable Meeting Experiences ### [AV Integration](https://avispl.com/solutions/av-integration/) *Solution* Connects audiovisual technologies to support seamless collaboration, positive user experiences, hybrid learning, and situational awareness. AVI-SPL integrates audio, video, and control systems so displays, speakers, control interfaces, and unified communications platforms work together. The solution covers design, installation, and support for audiovisual systems, with applications including meeting spaces, video walls, classrooms and auditoriums, and command and control centers. - **AV system integration** — Connect AV Technologies Seamlessly - **AV system design** — Design Spaces Around User Needs - **Command and control center solutions** — Deliver Critical Information - **AV system installation** — Install Integrated AV Systems - **AV system support** — Support AV Systems - **Meeting solutions** — Enable Positive Meeting Experiences - **Video wall systems** — Display Captivating Video Content - **Classroom and auditorium integration** — Enable Hybrid Learning - **AV reference designs** — Guide Workplace Design ### [Workplace Management](https://avispl.com/solutions/workplace-management/) *Solution* Simplify space reservations, support employee engagement, and make data-informed decisions about workplace use. AVI-SPL Workplace Management provides smart workplace tools for room scheduling and hot desking to support employee satisfaction and engagement. The solution encompasses digital signage for office and public spaces, workspace scheduling for hot desking, hoteling, and room reservations, visitor management, and occupancy sensing analytics to support space utilization and data-driven workspace decisions. - **Workspace scheduling** — Simplify Desk And Room Reservations - **Occupancy sensing analytics** — Optimize Space And Inform Decisions - **Employee engagement** — Boost Employee Satisfaction And Engagement - **Digital signage** — Inform And Engage Workplace Audiences - **Visitor management** — Welcome Visitors And Support Safety ### [Online AV and UC Technology Shop](https://shop.avispl.com/) *Service* Browse and purchase AV and UC technology from leading brands through AVI-SPL’s online product catalog. An online store for browsing and purchasing audiovisual and unified communications technology from leading brands. AVI-SPL works with manufacturers selected for product quality and customer service, including partners with strong in-stock records and the ability to deliver equipment promptly and in excellent condition. - **Online AV and UC product catalog** — Browse AV And UC Products - **Manufacturer partner sourcing** — Shop Leading Manufacturer Brands - **Product availability and delivery** — Receive Available Equipment Promptly ### [Virtual Reality Room Design](https://avispl.com/services/vr-room-design/) *Service* Preview and refine room designs virtually to confirm layouts, evaluate equipment placement, and make design decisions before investing in technology. AVI-SPL’s Virtual Reality Room Design service lets stakeholders virtually explore room designs before equipment is installed. Using room measurements, the VR design team constructs virtual spaces where stakeholders can see camera viewpoints and projector angles, test whether equipment fits, and adjust devices and furniture in real time. This helps teams validate proposed layouts and make design decisions before investing in technology. - **Virtual room visualization** — Preview Room Designs Before Installation - **Pre-investment design decisions** — Make Design Decisions Before Investing - **Real-time layout adjustments** — Adjust Layouts And Camera Angles - **Camera and projector view previews** — Preview Camera Views And Projector Angles - **Equipment fit validation** — Check Equipment Fit Before Installation ## Sources - [AVI-SPL](https://avispl.com) - [AVI-SPL Symphony](https://avispl.com/symphony/) - [e-Procurement](https://avispl.com/eprocurement/) - [Professional Services](https://avispl.com/services/professional-services/) - [Managed Services](https://avispl.com/services/managed-services/) - [Support and Maintenance](https://avispl.com/services/support-and-maintenance/) - [Global Deployment](https://avispl.com/services/global-deployment/) - [Collaboration as a Service](https://avispl.com/services/collaboration-as-a-service/) - [Experience Technology Group (XTG)](https://avispl.com/xtg/) - [Unified communications and collaboration technology](https://avispl.com/solutions/unified-communications-collaboration/) - [AV Integration](https://avispl.com/solutions/av-integration/) - [Workplace Management](https://avispl.com/solutions/workplace-management/) - [Online AV and UC Technology Shop](https://shop.avispl.com/) - [Virtual Reality Room Design](https://avispl.com/services/vr-room-design/)