# Averitt Express, Inc. *Also known as Averitt* - Website: https://www.averitt.com - Location: Cookeville, Tennessee, United States - Agent profile: https://nowen.ai/agents/averitt-com - Industry: Freight & Logistics > Averitt Express is a people-centered freight transportation and logistics provider delivering integrated supply chain solutions worldwide. Averitt Express is a leading freight transportation and logistics company offering end-to-end supply chain solutions. Guided by a people-first philosophy, its Power of One approach unifies a broad portfolio of transportation and logistics capabilities under a single partner. The organization focuses on reliability, responsiveness, and partnership with customers, helping businesses move goods, optimize operations, and navigate complex supply chains. With a long history of collaboration, industry recognition, and a commitment to sustainability and community involvement, Averitt supports shippers of all sizes with a flexible, scalable network and resources designed to improve visibility, efficiency, and outcomes. **Mission:** One Partner. Endless Possibilities. That's The Power Of One. ## Products & Services ### [Less-Than-Truckload (LTL)](https://www.averitt.com/ltl) *Service* Reliable LTL freight services with nationwide and cross-border coverage. - **North America Coverage** — Expand Your Reach - **LTL Visibility and Technology** — Track Shipments Effortlessly - **Expedited and Guaranteed Delivery** — Ensure Timely Deliveries - **Final Mile and White Glove Services** — Provide Exceptional Service - **Customization and Pool Distribution** — Tailor Your Shipments ### [ExactRate](https://www.averitt.com/ltl/exactrate) *Platform* Get instant, market-aware pricing for LTL shipments with ExactRate, ensuring transparency and reliability. - **Instant Real-Time Pricing** — Get Instant Quotes - **Market-Responsive Pricing** — Reflect Market Conditions - **TMS Integration** — Integrate with TMS - **Transparency into Lanes** — Access Pricing Visibility ### [PortSide Solutions](https://www.averitt.com/distribution) *Solution* Enhances cargo flow and efficiency in the supply chain for global trade. - **Visibility and Control Technology** — Achieve Real-Time Visibility - **Container Drayage Moves** — Facilitate Container Transports - **Dedicated Drayage Drivers** — Ensure Reliable Drayage Service - **Cargo Transloads** — Optimize Cargo Handling - **Company-Owned Chassis** — Streamline Container Movement ### [Final Mile Delivery Services](https://www.averitt.com/ltl/final-mile) *Service* Efficient final mile delivery ensuring a seamless customer experience with exceptional service and support. - **Residential and Business Delivery** — Deliver Bulk Goods Seamlessly - **Appointment Setup** — Manage Appointments Effectively - **White Glove Options** — Provide Premium Delivery Service - **Post-Delivery Service** — Gather Feedback Proactively - **Detailed Shipment Visibility** — Enhance Transparency ### [Warehousing and On-Demand Storage](https://www.averitt.com/distribution/warehousing) *Service* Flexible warehousing and on-demand storage solutions that enhance supply chain efficiency. - **Contract-Free Warehousing** — Access Flexible Storage Options - **On-Demand Storage** — Align Storage with Demand - **Inventory Visibility** — Achieve Real-Time Inventory Tracking - **Value-Added Services** — Enhance Supply Chain With Value-Added Services - **Network Coordination** — Coordinate Logistics Efficiently ### [Distribution and Fulfillment](https://www.averitt.com/distribution) *Service* Streamline your logistics with integrated warehousing and specialized fulfillment services designed to enhance efficiency. - **E-Commerce Readiness** — Enhances E-commerce Efficiency - **PortSide Integration** — Facilitates Efficient Cargo Movement - **Fulfillment Capabilities** — Streamlines Order Processing - **Warehousing and Distribution Space** — Expands Distribution Reach - **Inventory Visibility** — Improves Inventory Management - **Custom Warehousing Solutions** — Adapts to Business Needs - **Cross-Docking Services** — Accelerates Shipment Times ### [Integrated & Global Solutions](https://www.averitt.com/integrated) *Solution* Delivers comprehensive supply chain solutions through a unified approach for integrated logistics. - **Averitt Enterprise TMS** — Streamline Logistics Operations - **International Services** — Access Global Markets Effortlessly - **Cross-border Capabilities** — Ensure Smooth Cross-Border Transit - **Intermodal and Expedited Options** — Enhance Shipping Flexibility - **North America Truckload Brokerage** — Expand Capacity Effortlessly - **Customized Equipment** — Adapt Logistics To Specific Needs - **Expedited Trade Show Delivery** — Meet Tight Event Schedules ### [On Tour Logistics](https://www.ontourlogisticsservices.com) *Service* Seamlessly manages logistics for events and product rollouts, ensuring precision and reliability. - **Production and Event Logistics** — Streamline Event Logistics - **Project Management** — Ensure Smooth Executions - **Customized Solutions** — Adapt to Unique Requirements - **White Glove Handling** — Premium Material Handling - **24/7 Customer Service** — Access Expert Support Anytime ### [Dedicated Fleet Services](https://www.averitt.com/dedicated) *Service* Tailored fleet solutions to enhance efficiency and reduce costs for diverse operational needs. - **Scalable Asset-Based Fleet** — Customize Fleet Size - **End-to-End Service Options** — Seamlessly Integrate Services - **Cost Efficiency** — Reduce Costs Effectively - **Comprehensive Training and Staffing** — Access Trained Professionals - **Visibility Technology** — Enhance Tracking Capabilities ## Market Segments - **Dedicated transportation** (market size $323.2B, CAGR 5%): Recurring, committed trucks and drivers assigned to specific lanes to provide predictable weekly capacity, pricing, and reduced detention for shippers with steady volume. - **Third-party logistics (3PL)** (market size $1300.6B, CAGR 9.7%): Outsourced warehousing, inventory management, order fulfillment, distribution and on-site operational support for manufacturers, retailers, and distributors. - **Less-than-truckload (LTL) freight** (market size $118.7B, CAGR 4.08%): LTL transportation across North America with dynamic, market-responsive pricing, lane transparency, expedited options and end-to-end shipment visibility. - **Final mile delivery** (market size $151.0B, CAGR 8.4%): Last-mile delivery and reverse-logistics services for residential and commercial customers, including big-and-bulky delivery, white-glove handling, and integrated middle-mile handoffs. - **Port drayage and intermodal logistics** (market size $52.4B, CAGR 7.2%): Port-to-inland drayage, transloading and multimodal synchronization with warehousing near ports, TWIC‑certified drivers, rapid startup and coordination of international and domestic flows. ## Who do we serve ### Growth-Stage Manufacturers And Retailers North American manufacturers and retailers seeking integrated transport, visibility, and cross-border logistics. - Industries: Manufacturing, Retail, Logistics - Geography: North America - Pain points: Siloed transportation, lack of end-to-end visibility, rising freight costs, cross-border complexity - Business goals: Improve delivery reliability, reduce total landed cost, simplify multi-carrier operations - Positioning: For North American manufacturers and retailers, end-to-end visibility, cross-border capability, and pricing agility reduce cost and complexity across the supply chain. #### Persona: Supply Chain Director - Needs: End-to-end visibility, cross-border capabilities - Goals: Optimize network design, reduce costs - Challenges: Complex carrier selection, data fragmentation - Pain points: Latency in data, manual reconciliation - Solution: Drives end-to-end planning using Integrated & Global Solutions, ExactRate pricing, and Warehousing and On-Demand Storage to lower costs and reduce complexity. #### Persona: Logistics Manager - Needs: Real-time shipment visibility, carrier performance - Goals: On-time deliveries, cost containment - Challenges: Multiple carriers, data fragmentation - Pain points: Manual reconciliation, data silos - Solution: Utilizes TMS, ExactRate pricing, and visibility tools to improve reliability and control costs. #### Persona: Operations Analyst - Needs: Dashboards, reporting, benchmarks - Goals: Identify savings opportunities - Challenges: Data fragmentation - Pain points: Manual reporting - Solution: Access to data from TMS, ERP, and Warehousing to uncover optimization opportunities. ### E-Commerce Shippers And Online Retailers North American brands requiring fast, scalable fulfillment and last-mile delivery. - Industries: Retail, E-commerce - Geography: North America - Pain points: Fulfillment delays, peak-season scaling, returns management - Business goals: Speed up fulfillment, reduce cart abandonment, improve customer satisfaction - Positioning: For North American e-commerce shippers, scalable warehousing, accurate fulfillment, and reliable last-mile delivery enable rapid growth and improved customer satisfaction. #### Persona: E-commerce Operations Manager - Needs: Fast fulfillment, accurate inventory - Goals: Improve delivery speed, reduce backorders - Challenges: Seasonal spikes, warehouse capacity - Pain points: Out-of-stock, delayed shipments - Solution: Oversees fulfillment with scalable warehousing and reliable last-mile delivery to speed orders and reduce stockouts. #### Persona: Fulfillment Center Supervisor - Needs: Fulfillment accuracy, packing efficiency - Goals: On-time picks, minimize errors - Challenges: Labor constraints - Pain points: Wrong items picked, returns processing - Solution: Manages daily fulfillment operations using warehousing and cross-docking to improve accuracy and throughput. #### Persona: Logistics Analyst - Needs: Visibility into costs and throughput - Goals: Lower fulfillment costs, optimize routes - Challenges: Data fragmentation - Pain points: Inefficient data integration - Solution: Leverages ExactRate pricing and TMS data to drive efficiency. ### Cross-Border Importers And Global Shippers North American importers needing cross-border and customs support. - Industries: Import, Export, Manufacturing, Retail - Geography: North America - Pain points: Customs delays, cross-border paperwork, fragmented data - Business goals: Ensure compliant, timely cross-border shipments; minimize landed cost - Positioning: For North American importers and global shippers, end-to-end cross-border capabilities and transparent pricing streamline compliance and speed shipments. #### Persona: Global Logistics Manager - Needs: Cross-border routing, customs clearance - Goals: Minimize delays, ensure compliance - Challenges: Regulatory changes - Pain points: Documentation, misclassification - Solution: Addresses with Integrated & Global Solutions, ExactRate, and PortSide Solutions to simplify cross-border operations. #### Persona: Import/Export Compliance Specialist - Needs: Accurate HS codes, duty/tax estimates - Goals: Reduce penalties - Challenges: Regulatory changes - Pain points: Manual classification - Solution: Uses Integrated & Global Solutions and PortSide Solutions for compliant, efficient cross-border processing. #### Persona: Operations Analyst - Needs: Visibility into cross-border shipments - Goals: Improve efficiency - Challenges: Data fragmentation - Pain points: Inconsistent data - Solution: Receives TMS and customs data through Integrated & Global Solutions to optimize flows. ### Bulky Final Mile And White-Glove Delivery For Retailers North American retailers needing premium delivery and installation services. - Industries: Retail, Furnishings, Appliances - Geography: North America - Pain points: Delivery scheduling, installation, debris removal, returns - Business goals: Improve delivery experience, minimize post-delivery issues - Positioning: For North American retailers needing premium delivery and installation of bulky goods, white-glove final mile services enhance the customer experience. #### Persona: Delivery Operations Manager - Needs: Delivery windows, installation - Goals: On-time delivery, proper setup - Challenges: Location access - Pain points: Rescheduled deliveries - Solution: Final Mile Delivery Services with white glove for reliable, timed installations. #### Persona: Customer Experience Manager - Needs: Visibility into delivery statuses - Goals: Improve customer satisfaction - Challenges: Communication gaps - Pain points: Poor post-delivery experience - Solution: Final Mile Delivery Services with detailed shipment visibility and post-delivery follow-up. #### Persona: Retail Logistics Manager - Needs: Flexible scheduling, debris removal - Goals: Improve installation and curb appeal - Challenges: Labor constraints - Pain points: Scheduling conflicts - Solution: Final Mile Delivery Services with white glove options to handle installation and cleanup.