# Avanade *Also known as Avanade* - Website: https://www.avanade.com - Location: Seattle, WA, United States - AI agent profile: https://nowen.ai/agents/avanade-com > Avanade is a global technology consultancy and Microsoft partner helping organizations modernize securely and scale AI. Avanade is a global technology consultancy and the world’s leading Microsoft expert, helping organizations modernize securely, scale AI, and transform operations. Serving clients across industries worldwide, Avanade provides cloud, security, data and AI transformation, and advisory capabilities to accelerate innovation and business outcomes. **Mission:** The world’s leading Microsoft expert—and your fastest path to Frontier Transformation—helping organizations modernize securely and scale AI with confidence. ## Products & Services ### [Microsoft 365 Copilot](https://www.avanade.com/en-us/services/microsoft-tech/modern-workplace/copilot-offering) *Product* Enhance Productivity And Job Satisfaction With Microsoft 365 Copilot. - **Copilot Deployment Adoption Accelerator** — Accelerate Deployment And Adoption - **Copilot Vision And Value Evaluation** — Evaluate Strategic Value - **Quick Start For Microsoft 365 Copilot** — Facilitate Quick Adoption ### [Dynamics 365 Service](https://www.avanade.com/en-us/services/microsoft-tech/intelligent-business-applications/dynamics-365-service) *Service* Enhance customer loyalty with AI-driven service experiences. - **AI-Powered Customer Service** — Leverage AI Insights - **Enhanced Customer Loyalty** — Build Lasting Relationships - **Seamless Integration** — Achieve Cohesion Across Platforms - **Modular Solutions** — Customize Service Solutions - **Quick Deployment** — Speed Up Implementation ### [Smart Manufacturing](https://www.avanade.com/en-us/services/integrated-solutions/smart-manufacturing) *Solution* Enhance manufacturing efficiency with real-time insights for sustainable growth. - **Data Silos Elimination** — Enable Unified Visibility - **Intelligence-driven Operations** — Elevate Operational Performance - **Real-time Insights** — Support Informed Decision-Making - **Actionable Intelligence** — Drive Sustainable Growth ### [Digital Sustainability](https://www.avanade.com/en-us/services/integrated-solutions/digital-sustainability) *Solution* Accelerates ESG goals and strengthens climate resilience for sustainable operations. - **Climate Resiliency** — Enhance Operations With Climate Resilience - **ESG Goal Acceleration** — Achieve ESG Targets Faster - **Green Software** — Implement Sustainable Software Solutions - **Industry Leadership** — Stand Out As An Industry Leader ### [Pre-packaged Solutions](https://www.avanade.com/en-us/services/pre-packaged-solutions) *Solution* Unlock enterprise-grade innovation without complex overhead. - **Integrated Microsoft Technology** — Leverage Proven Technology - **Rapid Deployment** — Reduce Time-to-Value - **Flexible Solutions** — Accelerate Innovation - **Modular Solutions** — Customize as Needed ### [Avanade Agentic Platform](https://www.avanade.com/en-us/services/agentic-ai-platform) *Platform* Accelerate AI implementation and unleash new value for your organization. - **AI Implementation Simplification** — Simplify AI Deployment - **Enterprise-Scale Capabilities** — Drive Enterprise-Level Transformation - **Focus on Innovation And Growth** — Fuel Business Innovation - **Agentic Technologies** — Enhance Decision Making ## Market Segments - **Generative AI and agentic AI** (market size $8.0B, CAGR 45%): Capabilities to develop, deploy, and manage generative models and agent-based applications for content generation, automation, and decision support in enterprise workflows. - **Collaborative productivity and knowledge assistants** (market size $7.6B, CAGR 25%): AI assistants and collaboration platforms that help teams manage tasks, conduct research, and streamline workflows to improve productivity and decision making. - **Contact center AI and customer service automation** (market size $15.1B, CAGR 25.8%): Capabilities for omnichannel virtual assistants, AI voice bots, self-service automation, and customer insights to scale customer service and contact center operations. - **Manufacturing Digitization and Predictive Maintenance** (market size $3.2B, CAGR 15%): Digitization of manufacturing operations with real-time monitoring, IoT integrations, predictive maintenance, KPI tracking, and quality compliance. - **Sustainability and ESG transformation** (market size $18.3B, CAGR 17%): Services and practices that embed ESG targets and climate resiliency into operations, including green software, measurement and reporting to reduce environmental impact and meet regulatory requirements. ## Who do we serve ### Enterprise AI Transformation Leaders Global enterprises scaling AI across operations. - Industries: Technology, Financial Services, Manufacturing, Healthcare, Professional Services - Geography: Global - Pain points: Data silos; difficulty scaling AI initiatives; long time to value; governance and risk concerns - Business goals: Scale AI initiatives; accelerate time-to-value; unify data; improve operating efficiency - Positioning: Enterprise AI adoption at scale is enabled by an integrated platform and Microsoft-aligned services to accelerate deployment, unify data, and drive measurable growth. ### Smart Manufacturing Leaders Manufacturers seeking real-time intelligence and efficiency. - Industries: Manufacturing, Industrial IoT, Automotive, Electronics - Geography: Global - Pain points: Data silos across shop floor; latency in decision making; unplanned downtime - Business goals: Improve yield; reduce downtime; end-to-end visibility; predictive maintenance - Positioning: A scalable AI-driven platform and integrated analytics bridge shop-floor data with enterprise systems to improve uptime and efficiency. ### ESG And Sustainability Leaders Corporate sustainability leaders accelerating ESG goals globally. - Industries: All industries - Geography: Global - Pain points: Difficulty in tracking ESG metrics; data fragmentation; reporting complexity - Business goals: Accelerate ESG goals, improve climate resilience, report transparently - Positioning: For organizations pursuing ESG leadership, integrated ESG capabilities and green software accelerate measurement and governance. ### Microsoft-Centric Productivity And Service Leaders Organizations optimizing productivity and customer service with Microsoft tools. - Industries: All industries leveraging Microsoft 365, Dynamics 365 - Geography: Global - Pain points: Low user adoption; integration friction; slow value realization - Business goals: Boost productivity; improve customer service; streamline collaboration - Positioning: For organizations leveraging Microsoft stack, ensure rapid adoption, value realization, and seamless integration of productivity and service capabilities.